Can you imagine there's no movies or games during this 12-hour international flight? It's very hard and made the trip much more longer and so tired.
I suggest the airline to do something to make the customers happy, such as to issue a free air ticket or a big coupon for my next trip.
Attitude of staff. They just proved that they don't care. Food was bad and staff was the worst of all. When a passenger next to me asked for a cup of coffee they gave the answer to get up take it on your own.
The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights
Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.
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