Everyone one was nice, plane was clean, nicest in flight bathroom I have seen
We were delayed 2 hours and our gate was moved twice. Due to the plane was late arriving to SF. Then when it got there,there was still another plane at our gate. We were given free in flight direct tv as compensation. But I think a discount on our next flight perchance would be more appropriate.
I liked the ice with the Diet Coke I recieved thanks
My knees jammed into the seat in front of me! The least amount of legroom I've ever experienced !
My flight was already 730$ I guess you expected me to pay 97$ plus more $ to have a satisfactory seat assignment, sorry I thought I paid enough already
The crew was wonderful. We accidentally left our Camera on the plane and didn't realize it until we got to our hotel. They had found it and returned it directly to our hotel. They saved our honeymoon.
We had checked in early and selected seats together because this trip was our honeymoon. We or an alert saying our plane was changed as well as our seats and we were seated on OPPOSITE SIDES of the plane. We were then charged over $200 in order to sit next to each other. I even called United directly and they said there was nothing they could do. That's pretty inexcusable and ridiculous. If the customer service representatives are not
Empowered enough to rectify such an egregious inconvenience, then why do they exist?
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