The crew was nice and we got to our location 30 min early.
No good free entertainment and 8 dollars for a movie is ridiculous, the vocals in the music was very fuzzy so couldn't hear them well, no free snacks for a 4.5 hour long flight.
I upgraded to Main Cabin Select and was very pleased. Lots of leg room, comfortable seats, free food, drinks and movies! Priority boarding was nice going through security, as the lines were quite long.
I paid Volaris extra to use the CBX bridge. They ate that money because our boarding passes did not have the information and we had to pay again. On the way home the Volaris agent insisted we had to pay the Mexican immigration tax as foriengers. However, Mexican law only requires it after a week and we were there for only four days. Then another Volaris agent said my aunt couldn't fly within Mexico with her Mexican ID. He insisted she needed a passport. This airline is either completely incompetent or robbing people. They don't even offer you water on a three hour flight.
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