Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Mexico
Alaska Airlines, Qantas Airways and Aeromexico have all waived their change and cancellation fees on flights from San Francisco to Mexico. Confirm policies on booking site.
The cheapest ticket to Mexico from San Francisco found in the last 72 hours was $100 one-way, and $208 round-trip. The most popular route is from San Francisco to Cancun, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $99.
JetBlue flies most frequently to Cancun from San Francisco. In general, United Airlines, Air Canada and Aeromexico fly the most to Mexico.
Most visitors from San Francisco can enter Mexico without restrictions.
Read more about travel restrictions for Mexico
Visitors from San Francisco are not required to quarantine after entering Mexico.
Visitors from San Francisco are not required to present a negative COVID-19 PCR test or antigen result upon entering Mexico.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "WIFI was not working"
Cons: "No screen on the seats."
Pros: "Quick boarding"
Cons: "More room"
Cons: "No worthy"
Cons: "In checking in the staff was no helpful"
Cons: "The plane was amazingly cramped."
Cons: "Free food and blankets"
Cons: "No snacks :("
Cons: "Nothing, all was perfect!"
Cons: "Delay Part not available"
Pros: "Awesome staff and plane. I Miss virgin!! well done to Alaska for keeping the spirit alive."
Pros: "Que aparte de la bebida sirvan un sanduche o algo para comer"
Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."
Pros: "The plane was amazing! AirBus 320 with great entertainment and movies. Very roomy seating"
Pros: "Perfect trip no complaints!"
Cons: "I liked all of it"
Cons: "Seat was broken and would not recline so incredibly uncomfortable for red eye. I was freezing (though I’m often more chilly than others). Not great food options."
Pros: "Flight was on time."
Cons: "Just not the same as before the merger. I loved flying Virgin, plane was nicer, crew had a better disposition, seats seemed roomier. Maybe it was the mood lighting, now it's back to packed lackluster flights. At least on-time, and that's important. This leg better than flight to SFO 2 weeks ago with a broken seat !!!!"
Cons: "You are no different then other airlines. Nothing sets you apart."
Cons: "No food"
Pros: "The plane was late. I was tired"
Cons: "I forgot my headphones. $3 to borrow a pair from virgin?"
Pros: "Had my bags in an incredible 10 minutes"
Pros: "Very professional and nice crew."
Cons: "Same as above"
Pros: "Arrived earlier. Good accommodations."
Pros: "great airline"
Pros: "That the plane was still there when I arrived at the gate."
Pros: "No delays"
Cons: "nothing to speak of"
Cons: "Delayed 2 hours."
Pros: "First time to Cabo Mexico - this flight was like a party bus! The crowd was bit young and loud but the crew handled them well. Everyone had a good time on the way there!"
Pros: "Prompt boarding"
Cons: "Sitting on the plane for 1.5 hours prior to departure because the plane was too light. This should be something that is determined prior to boarding the plane."
Cons: "Better vegan snacks available for purchase would be great."
Pros: "Same as before."
Pros: "The staff was super friendly and the plane was new. It felt brand new."
Pros: "the ease of booking"
Cons: "the meanest most rude racist hostess ever! her insinuations and degrading way of speaking to me left me speechless. i will file a format complaint and might even take it further."
Pros: "I really enjoyed the professionalism the ticket people at the counter. they were very helpful and very pleasant. I like both alaska airlines and virgin America. I never have a problem when I fly with them."
Cons: "the only thing that was unpleasant was my boyfriend was missing a phone charger and some cigars out of his suitcase. it must of happened through customs or the baggage handling."
Cons: "needed more water"
Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."
Cons: "2 hours late no updates... poor"
Pros: "Play more Christmas carol during Christmas season"
Pros: "I arrived early"
Cons: "no complains"
Pros: "The steward."
Cons: "Lack of help with information on transfer between terminals at Seattle/Tacoma"
Pros: "Love extra leg room"
Cons: "Salty snack and a sweet snack. Both were sweet."
Pros: "The seat was comfortable. The price was not."
Pros: "Good legroom in economy. Friendly, helpful flight attendants. Multiple snack choices."
Cons: "More LA SF Bay Area flight options."
Pros: "Very comfortable seats and great snacks"
Cons: "Really small bathrooms in Salt Lake City gate area. Terrible wait!"
Pros: "I slept reasonably well."
Cons: "More comfortable seats/more leg room."
Pros: "Flight attendants were very friendly and nice."
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "Not many kid friendly videos."
Pros: "Cabin clean and comfortable, moist towels atvthe end were a pleasant surprise. My tv worked this time. Agents thought ahead and asked for passengers to check carry-ons before we were standing in the aisle without anymore overhead space."
Cons: "No complaints."
Pros: "Definitely more legroom on jet blue."
Cons: "Leaving an hour late."
Cons: "All good"
Pros: "The flight was really comfortable and arrived warly"
Cons: "For a 5 hour flight u need to feed people"
Pros: "It was good"
Cons: "Almost too good."
Pros: "The personal eye mask and ear plugs for the overnight flight"
Pros: "Easy and comfortable. No issues. Got there without a problem."
Pros: "Great friendly and understanding staff"
Cons: "Turbulence kept waking me up. As always, leg room isn't quite enough to keep knee-pain away."
Pros: "Service with a smile!"
Cons: "Absolutely nothing!"
Cons: "3 hour delay. No compensation. Typical airline scam"
Pros: "Fast boarding, courteous flight attendants, free WiFi, good snack selection."
Cons: "Flight delayed over two hours bc no crew was booked"
Pros: "The aircraft was clean and comfortable and everything went official"
Cons: "The film did not work"
Pros: "Hostess staff making all comfortable"
Cons: "Gates are way far from main entrance / exit ... not kids / senior friendly..."
Pros: "you had gluten free choices"
Cons: "need expanded gluten free menu"
Pros: "Stewardess help me with luggage."
Pros: "The attendant on the flight that’s it"
Cons: "Flight was delayed 4 times , the gates were changed 3 times , traveling with my mom she is old , I will never use jet blue and thinking about kayak too"
Pros: "The cookies"
Cons: "There were not enough cookies !"
Pros: "I liked the beverage options and my neighbors."
Cons: "No complaints"
Pros: "Movies for free"
Cons: "The one hour delay"
Pros: "Pretty standard service"
Cons: "Pretty standard service"
Cons: "Your airline is always late, always. One hour this time, longer than usual."
Pros: "got in a bit early"
Cons: "screens were not working for the entire flight"
Cons: "assigned to seat which did not go back......terribly uncomfortable."
Cons: "Baggage delivery after flight. They sent us to wrong kiosk and didn't correct their mistake. Endless line for taxi in the cold."
Pros: "Smooth from Checking in, to baggage claim... the crew showed themselves to be professionals ..."
Pros: "The adequate legroom."
Pros: "The staff makes the trip very enjoyable - they were friendly and patient. The wifi is convenient and the snacks are tasty."
Pros: "Empty flight. Had my own row"
Cons: "They didn’t serve any other drinks except water."
Cons: "Three hour delay"
Pros: "nighttime packs were nice for the trip, but some people aren't going to sleep on the flight."
Cons: "No new movies or list of movies that were provided in a pamphlet for both September and October coming back from West Coast. Lack of attendants offering beverages or snacks throughout 6-hour flight after an hour delay to board and take off. They also didn't do any trash collecting the entire flight."
Pros: "Passenger service"
Cons: "SFO organization and signs"
Pros: "Everything was perfect,the seating and the service and their crew."
Cons: "Waiting to get off"
Pros: "Great service... excellent smooth flight."
Pros: "The night kit"
Pros: "My headphones were not working properly because of the jack and they moved me to another seat right away."
Pros: "First airline I've been on with wi-go that really works. Plane was immaculate."
Cons: "Schedule delay by more than 2 hours"
Pros: "5hr delay, no food voucher, no explanations"
Cons: "Terrible, will never fly again"
Cons: "Boarding room was not open until like an hour before flight. No entertainment system aboard."
Pros: "Check-in was fast"
Cons: "Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY"
Pros: "Check in was very smooth. Flight crew was very attentive"
Cons: "Presentation of food was not great."
Pros: "Good leg room and comfortable seats, good food"
Pros: "Ay the counter they were nice"
Cons: "Food was the worst and service from flight crew was Poor"
Pros: "Great plane, entertainment and nice plane crew."
Cons: "The staff at the gate was not so nice when boarding."
Pros: "Honestly the was the worst flight experience"
Cons: "Both flights where delayed. Nothing given back or offered to us for this. I had to cancel clients and loosing money"
Pros: "I was flying with kids and they called us to board first"
Pros: "The service"
Cons: "The infraestructure, entretainiment and a good food"
Pros: "Overall it was a great experience, the crew was friendly and polite, the seats were comfortable, a lot of choices for online entertainment."
Cons: "There was a little disorder in the forming of the boarding line, and the breakfast food, egg specifically had an awful taste."
Pros: "El servicio en general ha mejorado mucho Felicidades !"
Cons: "El precio"
Pros: "On time, nice crew and service"
Cons: "Having us start boarding just to have us wait like 20 minutes standing in the tunnel.. if the plane is not ready then don't call us until its ready for us to get in the plane"
Pros: "The crew was nice and the boarding was relatively quick"
Cons: "Old airplanes, no entertainment, broken seats, overall very bad airplanes and not a good service offered. The airline should get newer planes."
Pros: "Crew is excelente and very friendly"
Pros: "The flight itself was fine and I like that there are food options throughout as a part of our ticket."
Cons: "They lost my luggage and it was impossible to reach anyone who knew anything or to be compensated for my inconvenience and items."
Pros: "Airline, crew and nice landing (the pilot)"
Cons: "Boarding is crazy. People don’t respet the group order"
Pros: "Nonstop to destination."
Cons: "Very uncomfortable"
Cons: "Avianca did not want to respect my ticket and put on standby my seating"
Pros: "Having the option to watch TV and being fed a meal was nice. The aircraft was more comfortable than the one we had just flown on, so that was a plus as well."
Cons: "Like any flight, it is almost impossible to sleep, which we were hoping to be able to do since we flew overnight."
Pros: "the staff in the airport (Lima) was very unprofessional. I written some note in the complaint book. I have a very but moment with the manager or supervisor when i ask abut my baggage, but the staff during the fly was excellent."
Pros: "Free movies was nice"
Cons: "Being told I had to move from my assigned seat, in to a row that does not recline. Worst 5 hrs in a long time"
Pros: "excellent crew service"
Cons: "couldn't hear anything even though I was given two sets of earphones and it was a long flight"
Pros: "Not much"
Cons: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."
Pros: "It was late leaving Bogota because there had been a problem with some luggage. When we arrived at Mexico city we had to wait a long time because there was no parking dpace"
Pros: "My flight had an unnecessary stop at Bogota, when the lady on the counter asked me where I was heading to and found out it was a place so close she asked me if I wouldn't mind going on a direct flight of 2 hours instead of waiting for a 19 hour flight. I love Avianca and I've never preferred another airline. Their customers attention is great."
Cons: "The only problem I had is that they were out of one of the meals when they got to my seat."
Cons: "2times was cancelled and I have to Stay 2 nights in Bogota"
Pros: "Rude service and flight attendants refuse to do anything. Hit the call button and they just turn it off without asking what you need."
Pros: "el vuelo fue exelente un avion grande y muy avansado"
Cons: "si me gusto mucho"
Pros: "The seats were comfortable and the service was prompt. The attendants were cordial"
Cons: "The attendants did not know if the meals they were serving had dairy products or not"
Cons: "space for lugage stow in bussiness cabin"
Cons: "My passport was not due to expire for the NEXT 4 months AFTER my come back day The lady from Avianca didn't let me board due to my passport expiring 4 months after my return day. I had to pay for a 24 hours expedite / rush passport. ALSO, once I got my new passport (17 hours later) I was told that I had to pay $170 penalty for moving my departure day and $680 because I had to adjust to the new ticket price. At that point I decide to buy a new ticket with a different airline. AVIANCA SUCKS!!! They are NOT very accommodating at all. Will not recommend this agency and I WILL NEVER ever again will use their service."
Cons: "My tv didn't work even when i report that to the different person of the crew no one do anything and also they ignore me."
Cons: "Both flights were delayed! And one was a 6 hour delay! It was a bummer"
Cons: "Flight got cancelled, had to wait 3 hours to get my flight redirected to LAX instead of Tijuana, had to rent a car from LAX and drive down to San Diego"
Pros: "Flight attendants were very polite and always smiling Food was great Loved the sleeping kit (with hand lotion, toothbrush, etc.)"
Cons: "The seats were not very comfortable. It would be great to have a foot rest for short people like me."
Pros: "the service was wonderful, Delia is very kind and pasionate for service."
Cons: "everithing was ok"
Cons: "There was no one in first class and they wouldn't let older people or pregnant women go there for more comfort. I think that is really greedy."
Pros: "The crew was great!"
Cons: "The food was terrible. Oily, tasteless Not comfortable seats."
Pros: "The crew where prepared and always in a good mood. Regular food."
Cons: "The airplanes where not clean - the seats smelled. We had 6hs flight and they didn't provided blankets, there where no personalized entertainment to the passengers. They have better aircrafts but this one was the worst international flight experience that I had."
Pros: "I love that I was upgraded due to my Lifemiles Elite status. Sometimes first class seats are left empty, when the airlines could use that opportunity to engage people in the mileage programs."
Cons: "The seats were not comfortable probably because it was an old plane."
Pros: "excellent airplane, excellent crew , excellent service"
Pros: "Flight service is puncture and better than most US, European and Mexican airlines."
Cons: "Checked in luggage is frequently inspected which really made a mess. Food is opened and spread all over the luggage and no apologies were made."
Pros: "on time departures, great service at every touch point, clean aircraft, early arrivals, great experience."
Cons: "A delay of one hour."
Cons: "Dec 19th SFO - San Salvador- Lima (Peru) They cancelled the departure for 12 hrs, instead of :600 am we finally left from SFO at 6:25 pm. Everyone missed their connection flights. So they took us to a nice hotel. We finally left San Salvador the next day at 3 pm. So I spent two days flying to my final destination (Lima-Peru). Really disappointed about Avianca notification systems. The first email arrived at 3:30 am when everyone was already at the airport for nothing. Never again will flight with Avianca."
Cons: "No individual entertainment screens on the longer international flight."
Cons: "No social distancing‼️Service on plane just horrible"
Cons: "Free wifi"
Pros: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
Cons: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
Cons: "We were delayed for quite some time with no explanation."
Pros: "Requested for a aisle seat. Done without any issue. Very good food."
Cons: "Airport in Istanbul"
Cons: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Cons: "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."
Pros: "Timing. Food and service"
Cons: "Unanounced delay of about one hour due to long unexplained route"
Pros: "EVERYTHING they served"
Cons: "Strong, recycled perfume from flight attendants on business classy"
Cons: "Cabin temperature was very cold"
Cons: "The booking experience was exceptionally bad. Never again through you."
Pros: "Personal Travel bag"
Pros: "Everything was fine"
Pros: "Good food"
Cons: "Uncomfortable seating, oldish plane, depressing colour combinations in the plane. Plane lavatory was dirty"
Cons: "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."
Cons: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
Pros: "They offer 3 meals"
Pros: "Friendly staff,"
Cons: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
Pros: "Stewards and stewardesses were friendly and very helpful."
Pros: "Had ti spend while night in the Istambul airport. ...."
Cons: "No connection till following evning"
Pros: "Entertainment was OK boarding was a good comfortable sitting."
Cons: "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."
Cons: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."
Pros: "Service, Media"
Cons: "Seat room, very tight."
Pros: "I upgraded to business class at a somewhat reasonable fare ($999.00) additional. Experience was much better than in Economy."
Pros: "First time I've had a gift in economy! Very minimal, but nice! Food was very good - especially for airline food. Crew all very nice, and pre-flight in SFO was efficient and pleasant."
Cons: "I'm a wheelchair passenger, which was a DISASTER in Istanbul!. It took nearly an hour to get to off and to passport control. And on the plane, it was very uncomfortable because of so little leg room. To get out of the window seat to go to the toilet was as bad as it gets, because of row in front with reclined seats - only possible to scoot across in sitting position. Not easy....!"
Cons: "Too small legrom."
Pros: "Staff are EXCELLENT"
Cons: "Internet was spotty."
Cons: "It was delaid too long"
Pros: "Worst airline ever"
Cons: "Worst airline ever."
Cons: "Everything was pretty good."
Pros: "Could put a bag under the seat. Advanced AV options. Food was OK."
Cons: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."
Pros: "Good food"
Cons: "No bed to sleep in"
Cons: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"
Pros: "Crews attitude, professional behavior"
Cons: "Not enough leg room in economy class"
Pros: "It is just superb"
Cons: "Wheelchair assistance is the worst when we fly with Turkish Airlines"
Pros: "Everything was great"
Cons: "My suitcase is dirty and full of grease on the side"
Pros: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Cons: "Narrow seating area."
Pros: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Cons: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."
Cons: "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."
Pros: "Every thing"
Cons: "No leg space for tall people, alas"
Pros: "The food and entertainment system was excellent. The headphones were painful after a movie. But you can link personal headphones into the adapter which is providex."
Cons: "The airplane didn't seem as clean as expected. The crew was adequate but not around between the main meals."
Pros: "The seat was good"
Cons: "The crew was not at all good, I had to call them so many times for one thing, not at all managed well"
Cons: "Staff not fluent & clear in English"
Pros: "Kind. Generous. Competent. Thank you."
Cons: "There was nothing I didn't like"
Cons: "Didn't have a dinner option available.......ran out of chicken for dinner"
Pros: "The crew was good. The seats fine."
Cons: "The sana distancia was not respected in the airline."
Pros: "Everything it was so fast and excellent"
Cons: "The food in the airplane"
Pros: "Nice crew. Free movies."
Cons: "Temperature in cabin was extremely hot and dry."
Pros: "the good serice"
Cons: "better plan es"
Cons: "Just a little better food please"
Pros: "We were able to get emergency aisle seats. We are 6’2 and 6’4"
Cons: "Flight was supposed to depart at 11, didn’t depart until 3. No pillows, no blankets on overnight flight. Speakers on plane not working so couldn’t hear announcements. Landed 30 minutes later than was told. STILL sitting on runway 15 mins later waiting for a gate."
Pros: "Efficient boarding clean cabin"
Cons: "No food offered except chips, no entertainment on international flight"
Pros: "The orange juice only"
Cons: "The service from the crew The food or lack of it The 1st class seats are very uncomfortable"
Cons: "I checked in on line but went to check in desk to make sure my bag wasn't too heavy and the man changed my seat! Then I went back and the next guy said I couldn't have my seat even though it was 2minutes later and gave me a new seat but a better seat. Then the first guy comes over to give me a boarding pass for my second flight and again he changed my seat to an awful seat. And I wanted to sit next to a friend from Mexico City to Lima so that seat change was really mean. Once one the plane the man in my original seat got an upgrade so I got to sit next to my friend about half way through the flight when she came to tell me about the empty seat when she came to the back of the plane to use the bathroom."
Cons: "All the announcements are in Spanish which makes it hard for everyone else to understand. Flight departure was delayed as well."
Cons: "Both planes delayed and carry on luggage lost"
Pros: "Food, entertainment, comfort,"
Cons: "Crew was really RUDE"
Cons: "We got premium economy seats but no priority boarding or priority bag drop as promised. Also, the entertainment system did not work."
Pros: "The seats were reasonably comfortable and the legroom was decent."
Cons: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."
Pros: "Easy and fast boarding , good service , good flight . Overall no complaints very good !"
Pros: "They did all they were supposed to do. Good trip"
Pros: "The staff at check-in were wonderful."
Cons: "The upgrade to first class was $150 and definitely not worth it. I was disappointed in the experience and would not recommend. I was traveling with my mother to Mexico to celebrate her 60th birthday and was very excited to upgrade to kick off the celebration. We were offered a glass of water or orange juice after boarding; and when we requested a celebratory glass of champagne, we were denied. As in all other airlines first class participants are served anything they desire while the economy passengers board. It wasn’t until an hour into our flight that we were offered something again. At one point, I turned around and noticed that the first several rows of economy class already had their meals. Before first class. This is not something I would expect. I only fly economy class and was beyond excited to experience the first class amenities, only to feel extremely disappointed in the service by AeroMexico. At this time, I would like to request a refund on the upgrade."
Pros: "The only 2 thing I liked was the flight was peaceful and the movies."
Cons: "No me gusta como me trataron uando le pregunté a las aeromosas donde estaba el l baño contestan como enojadas o cuando pregunté si el jamón del sándwich era d puerco o d pavo Y me contesto de mala gana q no sabía con un tono molesto. o cuando pregunté si tenía q llenar la forma q dan antes d bajar el avión y me contestaban enojadas uno respondían a mi pregunta. Y no es la primera vez q me pasa siempre son haci. Deberían tener más tacto para tratar a los clientes y ser más amables. Gracias a nosotros los q viajamos en avión ellAs tienen trabajo."
Pros: "The crew were great always ver polite and helpful having tv on flight makes people more relax I know I was"
Cons: "Everything was good my complain is about the rude passengers in the plane just cause u pay for a plane ticket it don’t mean it gives them a right to be rude with the crew"
Cons: "Never took that flight as I missed the connection. It is a shame how things are done. I had 1.30 min of layer. If it was organized properly I had way enough time to catch the plane but the immagration doesn't care about the time of your flight. No one helps you anywhere. Then I was sent from one place to another before finally finding someone who knew what to do. And course no apologies at any moment"
Pros: "arrived ahead of schedule"
Cons: "took an hour to taxi after landing no vegetarian options for food"
Pros: "The crew were very attentive. I welcomed the unexpected food. They warned ahead of time of a full flight for people to check in carry on's at no charge. Can't beat the entertainment. Had a blast with the movie selection. Definitely I'm coming back to fly with Aeromexico."
Cons: "The long line/wait to check in my bags and the erroneous information about the weight of the luggage I was allowed which ended up in me paying excess weight . But since my ticket was very inexpensive; it compensated for that. Otherwise, I will be a bit upset. Please check on more non-stop flight from Bay Area California to MX City."
Pros: "The services on the counter"
Cons: "My flight was delayed"
Pros: "The flight attendants were so friendly and happy."
Pros: "man being able to watch movies makes all the difference!"
Cons: "SEats too small...but that's pretty much any airline."
Pros: "Boarding time, entertainment, personnel."
Cons: "Losing connection flight and wait almost 11 hours overnight for next flight."
Pros: "The gate agents got me extra legroom in emergency row because i am very tall, at no extra charge. Airplanes were newer, very nice crew, on time."
Cons: "The Mexico City transfer was weird, and inconvenient. You have to retrieve your luggage, go through Mexican immigration, recheck your bags, go through security again, and the layover was over 4 hours. You pay less, but it winds up being a very long, exhausting trip. I will take a US carrier from Quito to San Francisco, Reno or Vegas next time fir this reason alone."
Pros: "Actual flights were on time"
Cons: "The airline changed my flight a few days before my trip changing my layover from 2 to 15 hours, providing no form of compensation. I suspect they cancelled my original flight because it was not full. A trip with a 15 hour layover would have been cheaper originally. Mexico city airport has poor amenities and internet access."
Pros: "Efficient and friendly service."
Pros: "I like that there are USB charging ports under the tv for every seat."
Cons: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."
Pros: "Everything specially the service"
Pros: "No comentes"
Cons: "On my way to Lima I flew through Mexico City. It took over three hours to get through customs and caused me to get to my gate minutes before the flight closed its gate. For this reason I made note to upgrade my flight so I could be close to the front of the plane and get to customs as quickly as possible. Aeromexico made me check my bag which is the SAME bag I came down with. Same size, same Weight. Their reasoning for this was because they had a full flight, yet I had paid extra to upgrade in the first place and their policy states you can bring on one carry on to store in the overhead. I'll likely miss my connection due to this. I will never fly Aeromexico again."
Cons: "Delays with immigration meant I missed my connecting flight to Tuxtla. They should allow people with connecting flights to go to the front of the line. Ridiculous system the way it is now."
Pros: "- Personal Media Station - Food - Water served at least twice - Fast flight"
Cons: "- Not enough space to fit my carry-on - No self service for check-in in the airport."
Pros: "It was a pleasant surprise to have snacks and drinks offered for free in this airline. The on-flight entertainment offers a pretty good selection for a wide variety of tastes. Good flight experience"
Cons: "Every thing"
Cons: "eveything was bad"
Pros: "Courteous, professional, efficient. Good sense of humor!"
Pros: "This company is obviously dedicated to providing a quality product."
Pros: "Crew was modest!"
Cons: "The smell"
Cons: "Flight delayed 2.5 hours. Terrible customer service. Lack sense of urgency once time to go. Lack of coordination. Horrible customer interfacing and attitude"
Cons: "1am flight would have been nice to sleep. But being in the very last row aisle seat right next to the galley and bathroom was impossible. Very noisy wish people often bumping into me. Seat was terribly uncomfortable and the arm rest was broken making it even worse"
Cons: "My bags were left at origin airport (SFO), now I have 2 kids in cancun that can't go to the pool because we have no clothes, I will need to figure out tomorrow what to do. Not happy right now!"
Cons: "Horrible service, old planes, running 1 hour late, no entertainment"
Pros: "Excellent legroom, no hidden charges, nice friendly service, on time arrival, great price"
Pros: "The price"
Cons: "Entertainment was good on some flights but not on all."
Pros: "Me gusto mucho la atención personalisada de todo el personal de Aeromexico. Brindan información detallada y precisa de los vuelos en conexión. Definitivamente volvere a viajar con Aeromexico y lo recomendare a mis amistades y familiares."
Airlines flying from San Francisco to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to Mexico
Masks required on board, masks provided on flights from San Francisco to Mexico
Social distancing seating
Middle seats unavailable to book on flights from San Francisco to Mexico
Testing for antibodies, testing for symptoms for flights from San Francisco to Mexico
Waiving of change fees. Search flexible flights from San Francisco to Mexico