$230 Find Cheap Flights from San Francisco to Jacksonville

Cramped seats. FAA should make airlines have more legroom, for even short people complain

In flight connectivity (via T-Mobile) was often not working.

We missed our flight. The boarding pass had the wrong gate and by the time we received the text from Kayak, our flight was already gone. I’ll never use Kayak again and will go direct to the airlines in the future.

There were five broken seats on the plane. The crew was very rude in telling people they had to get off the plane and get a flight the next day. No call for volunteers, but telling people they had to get off. One woman was flying with her elderly mother and daughter and was told she had to leave or all three had to leave. Fortunately, a volunteer offered to stay. The situation was handled poorly.

British Airways staff are very polite and willing to help.

They lost my luggage and it didn’t get delivered until the next day.

3 hours late. Not even water offered on a 2.25 hour flight.

I have long legs, my foot was out in the aisle and when a flight attendant came walking by and I didn't notice, instead of saying "excuse me" or anything like that, she kicked my foot. Extremely rude

Cabin was roomy enough to easily slide my carry on under the seat in front of me!

We kept being told that the flight was full and that all overhead compartments were full and therefore had to check in our hand luggage. We were some of the last people to board and noticed that there was still sufficient space in the overhead compartments. We were obliged to check in hand luggage when there was space and so had to wait at luggage retrieval which took a while to then noticed damage to our luggage - not a great experience!