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San Francisco to United States Flight Information

Flights Arrive in United States
Flights Depart from San Francisco
Flight Price $77
Airlines Frontier, JetBlue, Alaska Airlines, Sun Country Air, United, American Airlines, Delta, Major Airline

Book cheap flights from San Francisco to United States (round-trip)

Airports
Origin
San Francisco
$77
only
$77
Destination
Omaha
$77
only
$77
Portland
$97
only
$97
Long Beach
$87
only
$87
Los Angeles
$103
only
$103
Burbank
$116
only
$116
Las Vegas
$97
only
$97
Wed, Sep 26
SFO
San Francisco
OMA
Omaha Eppley Airfield
3h 47m
Sat, Sep 29
OMA
Omaha Eppley Airfield
SFO
San Francisco
3h 48m
Trip: 4 days
4.3OkayShow reviews
Overall 4.3 Okay
Based on 3 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SFO
OMA
Good 6.3

Seats don’t recline

MCO
ONT
Okay 4.0

Clean smooth flight and nice crew

Rude woman at check in counter

SFO
OMA
Mediocre 2.6

Not a whole lot.

10 dollars for food on a 7/8 hour delay is not enough compensation for the major inconvenience the airline caused my day. I understand the flight is cheap and all but asking us to pay for drinks and food on this particular flight felt like a slap to the face after having to sit at an airport for 8 hours.

LAS
CVG
Mediocre 2.0

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

DEN
ORD
Okay 5.3

Modern plane

You have to pay to choose a seat. You have to pay for carry-ons, regardless of size They only serve water, charge extra for a soft drink The seats are uncomfortable and very close together. You don't get an option to pay a lower price for carry-ons at time of purchase when booked through Kayak

Tue, Oct 16
SFO
San Francisco
LGB
Long Beach Municipal
1h 23m
Thu, Oct 18
LGB
Long Beach Municipal
SFO
San Francisco
1h 30m
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 68 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
SFO
LGB
Excellent 10.0

Extra space seating - it's nice to not feel so crammed in. Crew members were very friendly.

Crew items stowed in the overheads in row 1 - had to stuff my backpack in there so tight it took two men to wiggle it out. That was on flight one. The next flight, there was no crew luggage/items in the overhead - everything fit very nicely.

SFO
LGB
Excellent 10.0

Service with a smile!

Absolutely nothing!

SFO
LGB
Excellent 10.0

Every time the main flight attendant spoke he had the whole plan laughing. Very rare flight but if your lucky it’s a blast

SFO
LGB
Mediocre 2.0

The coffee on the plane was the only thing I liked

My flight got delayed an hour, once air borne we had to land due to an engine over heating. They weren’t able to help me find another flight that day. I had to call 3 times to jet blue’s customer service to get a flight the following day, I missed an important family event. I also lost money in multiple ways, not going to work and playing for uneeded dog care for my dogs.

SFO
LGB
Excellent 10.0

Everything was great

Wed, Oct 3
SFO
San Francisco
LAS
Las Vegas McCarran
1h 38m
Tue, Oct 9
LAS
Las Vegas McCarran
SFO
San Francisco
1h 42m
Trip: 7 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 13 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
SFO
LAS
Good 6.3

Crew was professional, captain kept passengers informed.

Sat in plane for a total of 3.5 hours for a 1 hour and 15 minute flight. McCarron Airport was jammed so SFO takeoffs were delayed.

BWI
LAX
Excellent 10.0

Crew was very attentive and friendly yet they give you your space. I know there is no personal space in an aircraft however it felt like it. Great job.

DFW
SEA
Okay 5.0

Nothing

boarding and take off timing was good, other than that it was horrible, never flying Alaska airlines again

SFO
LAS
Mediocre 2.0

we missed our flight and they said to us that “ you need to pay 350 dollars to change next flight” and nobody cares about us and i hate alaska airlines because they are so careless

SEA
STL
Excellent 9.3

Nice

Fri, Nov 16
SFO
San Francisco
PDX
Portland
1h 45m
Mon, Nov 19
PDX
Portland
SFO
San Francisco
1h 45m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8,333 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
6.9
Food
7.1
SEA
MSP
Okay 5.0

Once we got on board all was well.

That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.

LAS
MSP
Mediocre 2.6

Absolutely nothing

I hated everything

MSP
PDX
Mediocre 3.6

The pilot let us know what states we were flying over

It was hot in the airplane. Very little air was coming through the vents. There was no leg room and we were all cramped. It felt claustrophobic.

MSP
SBA
Excellent 10.0

On time. Roomy and smooth.

MSP
SFO
Excellent 8.0

The flight and boarding were good.

I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat.

Mon, Feb 25
SFO
San Francisco
LAS
Las Vegas McCarran
1h 30m
Wed, Feb 27
LAS
Las Vegas McCarran
SFO
San Francisco
1h 33m
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 177 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
SFO
LAS
Excellent 10.0

On time

SFO
LAS
Good 6.6

delayed!

SFO
LAS
Good 7.6

See above. The same applies.

See above. The same applies.

SFO
LAS
Good 6.6

We departed and arrived on time. The flight crew were efficient and courteous.

I would have appreciated 1 more water service during the flight.

SFO
LAS
Mediocre 3.6

I've always been a United flyer since I was a child. When I grew up I flew Pan Am and United all over the world.

These new fares would work fine for me if it wasn't such a drama trying to find someone to issue me a boarding pass. I think I'll finally make the move over to Virgin/ Alaska. I always just travel with a backpack but I almost missed my flight since I couldn't find someone to wave their ID at the kiosk to get a boarding pass. Plus, what have you ordered 737's without eco-plus. Where did the entertainment systems go?

Sat, Sep 22
SFO
San Francisco
LAX
Los Angeles
1h 23m
Mon, Oct 1
LAX
Los Angeles
SFO
San Francisco
1h 31m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 73 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
SFO
LAX
Okay 4.0

My flight was canceled and rebooked overnight, then delayed 2-3x. This wasn’t all the airline’s fault, but nevertheless, it was a very mediocre experience.

SFO
LAX
Okay 4.0

Flight was delayed and i have to miss my connecting flight.

SFO
LAX
Mediocre 2.0

We were not permitted to board the plane until later than expected, but were told we would still take off right away and regain lost time, no mention of a delay at last call or immediately after, despite the 20 minute delay by this point. After taxiing, the pilot informed us of withheld information, that ATC would delay our departure for ~40 minutes, but we could STILL try to make it up in the air. This was a bold faced lie. It was finally  9:52pm before we even took off from SFO. While idling, the cabin started to reek of jet fuel, and people started coughing and sneezing. Upon landing at LAX at 10:46pm, we were told that there was no gate for us, and that we would have to wait for an amount of time that kept changing every time there was an announcement. The toxic jet fumes started to permeate the cabin again, and people started coughing and sneezing in response. Ultimately it is 11:21pm by the time we reached our gate. At this point, the jetway was broken/failed to open, but despite this, the air conditioning was switched off and pax crowd the aisles without direction. Finally we managed to escape at 11:31pm.

SFO
LAX
Mediocre 2.0

Nothing I could not take the flight

They did not let us board because the connection time was not enough for our bags - no one took accountability and they finally rescheduled us on a flight the following day after 3 hours on the phone. Terrible

SFO
LAX
Okay 5.6

American Airlines had put my luggage on a flight earlier than me and is still NOT FOUND.

Thu, Sep 27
SFO
San Francisco
LAX
Los Angeles
1h 40m
Wed, Oct 3
LAX
Los Angeles
SFO
San Francisco
1h 31m
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 57 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SFO
LAX
Good 7.6

Entertainment

Attendant probably trying to be funny

SFO
LAX
Excellent 10.0

On time

SFO
LAX
Excellent 9.3

Flight was great

The waiting area at gate 47 is a joke. Doesn't anyone care that it was filthy and had 10 seats for passenger waiting to board their flight?

SFO
LAX
Good 6.0

waiting on the tarmac for 40 minutes

SFO
LAX
Excellent 9.6

No hassle, no drama, very smooth.

The blueberries were rather bland.

Mon, Nov 12
SFO
San Francisco
BUR
Burbank Bob Hope
1h 16m
Wed, Nov 14
BUR
Burbank Bob Hope
SFO
San Francisco
1h 26m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Oct 24
SFO
San Francisco
LGB
Long Beach Municipal
1h 23m
Thu, Nov 8
LGB
Long Beach Municipal
SFO
San Francisco
1h 29m
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 68 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
SFO
LGB
Excellent 10.0

Smooth from Checking in, to baggage claim... the crew showed themselves to be professionals ...

SFO
LGB
Okay 5.3

I was upset by the 2 hour delay! Caused me to miss one of the reasons for my trip due to the late arrival.

SFO
LGB
Excellent 10.0

Everything was great

SFO
LGB
Excellent 9.6

We have no complaints, Everthing was just perfect!

SFO
LGB
Mediocre 2.0

This flight was canceled!!!! Jet Blue could not place me on another flight within 72 hours.

Sat, Oct 6
SFO
San Francisco
LAS
Las Vegas McCarran
1h 42m
Tue, Oct 9
LAS
Las Vegas McCarran
SFO
San Francisco
1h 42m
Trip: 4 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 117 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SFO
LAS
Excellent 10.0

Staff was helpful and professional.

SFO
LAS
Mediocre 2.0

The flight was cancelled. No big deal. It happens. But the the manager at the ticket desk took two hours to figure out a solution. His "solution" was to print out a phone number, hand it out to each of the passengers and then tell them to call because "there was nothing else he could do for us". And then he left to some back office and didn't come back out. The phone number he gave everyone was out of service. I called the regular customer service and asked them to help me rebook a new flight. They refused and said only the employees at the ticket counter could assist. The ticket counter people offered a refund over and over. But why would I want a 100 refund when I needed to book a 3-400 dollar flight to get to my destination. About eight hours, a couple of yelling matches, getting hung up on twice, and several actual tears later, I finally got a flight booked but the earliest flight they could find was 24 hours after my original scheduled arrival time. I'm writing this thirty minutes into my wait for a hotel shuttle. Long story short, I will take a greyhound or catch a cab or walk to my destination before I ever use frontier again

SFO
LAS
Okay 5.6

Got to vegas

The guy 16 rows behind me was wearing cordory pants.

SFO
LAS
Mediocre 2.0

Nothing. This flight was cancelled within an hour of takeoff. We were already through security. The only option to rebook was 5 days later, on Christmas eve. I can't imagine I will book Frontier again anytime soon.

SFO
LAS
Excellent 9.0

Flight was fine, took off and landed on time, and the price was great.

$40 for a carry on bag was a surprising hidden fee.

Fri, Nov 30
SFO
San Francisco
PDX
Portland
1h 45m
Mon, Dec 3
PDX
Portland
SFO
San Francisco
1h 45m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8,333 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
6.9
Food
7.1
MSP
SFO
Excellent 8.0

The flight and boarding were good.

I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat.

PDX
MSP
Mediocre 3.6

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

MSP
PDX
Good 6.0

Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight

SEA
MSP
Okay 5.0

Once we got on board all was well.

That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.

BOS
MSP
Good 6.0

Excellent price for non-stop flight

No entertainment, no free snack

Mon, Dec 31
SFO
San Francisco
LAS
Las Vegas McCarran
1h 34m
Fri, Jan 4
LAS
Las Vegas McCarran
SFO
San Francisco
1h 46m
Trip: 5 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 13 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
PHX
SEA
Good 7.3

All staff were professional and efficient. I liked how fast it was getting my bag checked.

Didn't care for the net pockets on seat in front of me, my stuff fell out. Guy next to me was really rude and kept bumping me and talking really loud.

BWI
LAX
Excellent 10.0

Crew was very attentive and friendly yet they give you your space. I know there is no personal space in an aircraft however it felt like it. Great job.

SFO
LAS
Excellent 10.0

Perfect trip no complaints!

I liked all of it

SFO
LAS
Mediocre 2.0

we missed our flight and they said to us that “ you need to pay 350 dollars to change next flight” and nobody cares about us and i hate alaska airlines because they are so careless

SFO
LAS
Excellent 10.0

Everything was perfect for 1 hour flight. Thanks Kayak.

Tue, Oct 2
SFO
San Francisco
LAX
Los Angeles
1h 45m
Wed, Oct 3
LAX
Los Angeles
SFO
San Francisco
1h 31m
Trip: 2 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 57 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SFO
LAX
Excellent 9.3

Flight was great

The waiting area at gate 47 is a joke. Doesn't anyone care that it was filthy and had 10 seats for passenger waiting to board their flight?

SFO
LAX
Excellent 10.0

There is no place to specifically order vegetarian options in booking. Luckily virgin carries extra

SFO
LAX
Excellent 10.0

On time

SFO
LAX
Good 7.6

Everyone was really nice and responsive.

Seats are a little older. Not as comfortable as other flights. But not bad.

SFO
LAX
Mediocre 2.0

Delayed flight, customer service was hard to work with.

Fri, Oct 26
SFO
San Francisco
LAX
Los Angeles
1h 34m
Sun, Oct 28
LAX
Los Angeles
SFO
San Francisco
1h 34m
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 259 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
SFO
LAX
Mediocre 3.3

Short flight, nothing to do with airline

Boarding was annoying and employees were rude. Had just gotten off of a connecting United flight and one of the employees barked at me that my carry on was too big and I had to close extra zipper even though I had no issues in the United flight I had just gotten off of......... I was starving and didn’t get a chance to grab food due to short layover time. We took a while to take off. We’re supposed to leave at 4:15 and left closer to 5pm. Then when we were on the air, flight attendants took a while to provide the snacks and water and they didn’t even get around to our row before they had to sit down for touch down. Smh. Terrible and thoughtless. Seats were uncomfortable and very little leg space. Entertainment only works if you’re able to download their app and of course no free WiFi because airlines want to force you to spend more money after you’ve spent a large amount to fly to your destination.

SFO
LAX
Okay 5.0

Nothing!!! Just a bab company that is just driven by money.

No compassion from this company.

SFO
LAX
Excellent 10.0

Chill easy flight no issues

Nothing. Everything was cool

SFO
LAX
Mediocre 2.0

Nothing my worst flight ever False advertising, No Enternet No movies

The staff on board not nice Pilot with no experience try to land the plane with no success 2 time

SFO
LAX
Mediocre 2.6

Price of the flighr

The flight was delayed 2 hrs. There was nibexplanatiin as to what the delay was for. We were in the tarmac for 1 hr. There was no apology for the delay. United has continues to disappoint us.

Sat, Nov 3
SFO
San Francisco
LAS
Las Vegas McCarran
1h 42m
Wed, Nov 7
LAS
Las Vegas McCarran
SFO
San Francisco
1h 33m
Trip: 5 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 117 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SFO
LAS
Mediocre 2.0

Nothing. This flight was cancelled within an hour of takeoff. We were already through security. The only option to rebook was 5 days later, on Christmas eve. I can't imagine I will book Frontier again anytime soon.

SFO
LAS
Okay 5.6

Got to vegas

The guy 16 rows behind me was wearing cordory pants.

SFO
LAS
Excellent 8.0

Plane left and arrived safely and on time.

Paying $30 in advance for a carry-on! No leg room! No water/drink!

SFO
LAS
Mediocre 2.0

Schedule delayed twice, huge baggage fees for carry on, poor customer service, terrible and thin seats - gum all over plane

SFO
LAS
Mediocre 2.0

Totally break my plan

Mon, Dec 24
SFO
San Francisco
PDX
Portland
1h 45m
Fri, Dec 28
PDX
Portland
SFO
San Francisco
1h 45m
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8,333 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
6.9
Food
7.1
MSP
PDX
Good 6.0

Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight

LAX
MSP
Excellent 10.0

Timely departure and before time arrival

Extra charge for cabin luggage

DFW
LAS
Mediocre 3.6

It wasn’t a full plane.

Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane

MSP
PDX
Mediocre 3.6

The pilot let us know what states we were flying over

It was hot in the airplane. Very little air was coming through the vents. There was no leg room and we were all cramped. It felt claustrophobic.

LAS
MSP
Mediocre 2.6

Absolutely nothing

I hated everything

Mon, Feb 4
SFO
San Francisco
LAS
Las Vegas McCarran
1h 35m
Fri, Feb 8
LAS
Las Vegas McCarran
SFO
San Francisco
1h 30m
Trip: 5 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 13 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
SFO
LAS
Excellent 10.0

Perfect trip no complaints!

I liked all of it

DFW
SEA
Okay 5.0

Nothing

boarding and take off timing was good, other than that it was horrible, never flying Alaska airlines again

SNA
SEA
Excellent 10.0

Excellent service and crew

Theres nothing i dont like about Alaska

BWI
LAX
Excellent 10.0

Crew was very attentive and friendly yet they give you your space. I know there is no personal space in an aircraft however it felt like it. Great job.

SFO
LAS
Mediocre 2.0

we missed our flight and they said to us that “ you need to pay 350 dollars to change next flight” and nobody cares about us and i hate alaska airlines because they are so careless

Sun, Oct 7
SFO
San Francisco
LAX
Los Angeles
1h 37m
Tue, Oct 9
LAX
Los Angeles
SFO
San Francisco
1h 35m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 57 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SFO
LAX
Good 7.6

Everyone was really nice and responsive.

Seats are a little older. Not as comfortable as other flights. But not bad.

SFO
LAX
Excellent 9.3

The crew did a great job of dealing with delays beyond their control and made sure we - and our luggage - made a connecting flight.

No complaints.

SFO
LAX
Excellent 10.0

There is no place to specifically order vegetarian options in booking. Luckily virgin carries extra

SFO
LAX
Excellent 10.0

Excellent service and upgraded snacks in economy

Nothing

SFO
LAX
Good 7.6

Entertainment

Attendant probably trying to be funny

Tue, Nov 6
SFO
San Francisco
LGB
Long Beach Municipal
1h 24m
Thu, Nov 8
LGB
Long Beach Municipal
SFO
San Francisco
1h 29m
Trip: 3 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 68 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.9
Food
7.8
SFO
LGB
Excellent 10.0

Extra space seating - it's nice to not feel so crammed in. Crew members were very friendly.

Crew items stowed in the overheads in row 1 - had to stuff my backpack in there so tight it took two men to wiggle it out. That was on flight one. The next flight, there was no crew luggage/items in the overhead - everything fit very nicely.

SFO
LGB
Excellent 9.6

We have no complaints, Everthing was just perfect!

SFO
LGB
Mediocre 2.6

The attendant on the flight that’s it

Flight was delayed 4 times , the gates were changed 3 times , traveling with my mom she is old , I will never use jet blue and thinking about kayak too

SFO
LGB
Excellent 10.0

Smooth from Checking in, to baggage claim... the crew showed themselves to be professionals ...

SFO
LGB
Okay 5.3

Good crew

I understand having only two snack options, but it would be nice if one could be vegan. My light didn’t work, which mattered because it was before dawn.

Sat, Dec 1
SFO
San Francisco
LAS
Las Vegas McCarran
1h 42m
Fri, Dec 7
LAS
Las Vegas McCarran
SFO
San Francisco
1h 44m
Trip: 7 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 117 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SFO
LAS
Mediocre 3.6

Extra fees. Extra long boarding process. Very Rude and mean, flight attendant.

SFO
LAS
Excellent 8.0

Plane left and arrived safely and on time.

Paying $30 in advance for a carry-on! No leg room! No water/drink!

SFO
LAS
Mediocre 2.0

Totally break my plan

SFO
LAS
Mediocre 2.0

The flight was cancelled. No big deal. It happens. But the the manager at the ticket desk took two hours to figure out a solution. His "solution" was to print out a phone number, hand it out to each of the passengers and then tell them to call because "there was nothing else he could do for us". And then he left to some back office and didn't come back out. The phone number he gave everyone was out of service. I called the regular customer service and asked them to help me rebook a new flight. They refused and said only the employees at the ticket counter could assist. The ticket counter people offered a refund over and over. But why would I want a 100 refund when I needed to book a 3-400 dollar flight to get to my destination. About eight hours, a couple of yelling matches, getting hung up on twice, and several actual tears later, I finally got a flight booked but the earliest flight they could find was 24 hours after my original scheduled arrival time. I'm writing this thirty minutes into my wait for a hotel shuttle. Long story short, I will take a greyhound or catch a cab or walk to my destination before I ever use frontier again

SFO
LAS
Excellent 9.0

Flight was fine, took off and landed on time, and the price was great.

$40 for a carry on bag was a surprising hidden fee.

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