The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
The landing was bad and the hostess came two times and i was sleeping but when she served the person that nexts to me I woke up and she didn’t even asked me if I need any drink or snacks two times!!!!
Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.
Waited 3 hours on a plane to de-ice due to manpower issues. Waited another hour and a half once we landed because of a gate issue. Missed my connections. Created. A total of 13 hours of delay.
Great, on time departure, friendly and accommodating crew, great leg room, Smith flight
Plane was turned around due to fog half way into the flight, Delta did not properly direct passengers to stay on same flight and instead failed to properly rebook on Alaska
Honestly, I didn’t expect that I will experience this long time wait during the check in. There was only one person who was taking care of the passengers for the economy class and it took us to wait about one hour to do our check i. As a result we barely get to the airplane as the gate was at the end of the airport. That is totally not professional where one crue is working at the registration desk with economy and 3-4 crues are helping for the business class.
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
You need to be a hacker to get the (Free) WiFi
I guess they don’t serve drinks on planes anymore
The flight was overbooked and the staff at the gate started calling for volunteers to drop out and offering incentives. That delayed the flight
I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!
Best Thing flight took less time than programmed, quick entry and exit. Recommended!
Always like Jet Blue! It seems, however, that people are getting bigger & seats are getting smaller! We had a very full flight and I couldn't get an aisle seat like I always do. I wish there were more leg room. People sitting next to me were very nice though so it was fine to disturb them if I needed to use the restroom. Otherwise the flight was fine but a bit long.
For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.
None of the in flight Direct TV worked. A better selection of Shows would have been better. The baggage was s low. Otherwise we enjoyed our flight!
The service was very good, will use the airline again.
the staff was very helpful and the airline was very good.
JetBlue has really gone downhill. They have all the problems without the discounted price. If you need to get anywhere in time, this is no longer the airlines for you
Seat was surprisingly comfortable and roomy. I like the onboard “pantry”. Lavatory was kept very clean.
Flight was delayed 30 minutes, but otherwise was terrific. We used our points to upgrade to Mint for the first time which was a fun & comfortable. Josh & Kori were very attentive & genuinely cared about our comfort.
Airline did not explain reasons why flight was delayed two hours. Explanations were badly needed and rarely provided. Problem seemed to clearly be the airline’s fault and not the fault of the weather or airport.
Very uncomfortable seats and seat backs, and I am only 5’9”. Delayed due to crew issues, spent a long time with no ventilation. Teeny overhead bins. Wifi worked well. Arrived safely.
I was delighted that we were able to get on the 4:40 pm flight rather than our original booking at 6:55 pm!! Other than that, the flight was comfortable and landed early😊
More storage space and leg room, but all-in-all a wonderful experience.
Our flight was delayed many times throughout the day. The final delay was about 8 hours. I spent time in line to speak to someone at their understaffed desk, and also spent time waiting online and then chatting with a service rep. None of the United employees were any help at all. I desperately wanted to go get rest and possibly re-book my trip but I was denied any compensation or voucher for a hotel. I was repeatedly told it was not United's fault and therefore they had no compensation to offer. Overall, a cold and callous experience.
Paid WiFi was only available for a few minutes. Avoid at all costs.
Everything was great, only problem was that flights were delayed
Flight crew and pilots did great. Flight way delayed due to a part needing replacement. Based on what the pilot indicated- the maintenance crew could’ve resolved this more efficiently than replacing whole part- and taken less time
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
Please please take consideration when setting cabin temperature. The vents were not functional and it was over 70 degrees in the cabin during the winter months when most people are used to much cooler indoor temperatures. I was down to my white t-shirt and the sweat pants I wore from Auckland to San Francisco and was sweating profusely and there was NO VENT!
The staff was unprofessional and didn’t communicate very well. The boarding process was very disheveled, potentially due to a power outage the previous day but there was no contingency plan to properly get passengers boarded the following day. Once boarded the aircraft stayed on the tarmac for over 45 minutes due to high winds. The communication was sporadic but an announcement was finally made an additional 30 minutes later that the flight was cancelled but we couldn’t get off the plane. Prior to deplaning one of the gate agents came on the plane and made an announcement for everyone to pickup their checked bags and take a card to rebook a new reservation because they didn’t have adequate staff. Flights were missed, passengers went to different airports and there was little to no assistance from AA.
You cancelled my flight by email then made it very difficult to get in contact with you. Then put me in a flight with a long layover in Mexico returning to the wrong airport in uk. Mind blowing my stressful. I missed see my grand dad because of you.
Apart from the delay due to unforeseen circumstances. The leg from sjc to dfw was fine. It was the leg from dfw to orf that we encountered issues mainly due to the flight attendant crew not being friendly. We had two small children and we needed some assistance to warm up milk so the baby would sleep. The crew just didn’t get it and made things very difficult. One made a remark that the baby’s dirty diaper smell was a “gift” to the plane in a rude way. Normally I’d brush that off as a funny comment if the rest of the trip the attendants were helpful or understanding of the difficulty we faced. But that wasn’t the case. We were met with rudeness on the second leg. Whereas on the first leg the crew were so nice and helpful.
This was not the BA business class it used to be. Mediocre food, attendants seemed stretched thin. All the little luxuries that used to make BA business fun were missing. Flight delayed and the explanation given was they forgot to pick up crew - I hope I misheard! Transfer in LHR “sticky” - we thought we had way too much time at 3hours but it was needed. Next time will try different route.
Flight From PHX to CVG was on time, very professional staff
The food at Admirals Club was really great Pijamas were a nice feature The flight attendant was very nice and great attitude The aa.com does not work well specially internet service Overall a very good flight .
Flight was delayed and missed connecting flight. Did not give warning about delay until we showed up at the airport. Not good.
The usual wait at Columbus once you land to get to an open gate (20 minutes) and then the usual 30 minutes for your luggage to appear.
Nothing, flight was supposed to leave at 758 am. My flight didn’t leave until 430 pm. Spent the whole day at the airport.
Everything was very good EXCEPT the food, on a five and a half hour trip. They only gave to us was snacks in first class. They didn't give us pillows or blankets.
On the flight back from SFO to Vancouver ..the crew was less than professional. They completely missed asking if I wanted a drink (and I was awake at all times) and I had to walk to the back of the plane to ask for a cup of water to take with my medication. Also, there was a charge for ear adapters for the movie screen which were given out free on the flight from Vancouver to SFO. The flight from Vancouver to SFO had pleasant crew members. What a difference in the flight back.
Flight schedule could be better. Leave Montreal early in the morning and return from LAX later in the day
Service was great. Free food and alcohol would have made it better
Everything with the flight was okay, but things Air Canada can’t control, such as the delayed flight, and the disastrous situation at the Palm Springs airport with such overcrowded waiting areas really makes me think twice about flying from there again.
My Flight from Toronto to San Francisco was really DELAYED for more than 3Hrs
No free food service for a 6 hour flight! Paying for headset …… couldn’t even get a coffee
Can provide some food as it’s a long flight
Flight was on time, staff worked hard to accommodate passengers, Efficient smooth flight, One washroom out of order but not a significant issue Easy short 3 hour flight
It was so bumpy most of the time I got nauseated looking for the famous bag ! Never ever experienced this before Not sure if it was the seat location or the smaller plane but very unpleasant flight
I wish I would allow suitcases to be checked in free of charge. I used to be able to bring a carry on and have no issues. Now because of cost, I have been asked on both flights to check in my carry on because everyone travels with carry on only due to cost of having to check in a bag… it is most frustrating!! I mean what’s the point of charging when u r putting every ones carryon in baggage for free upon boarding??!!
San Francisco (SFO)United States
Providenciales (PLS)Turks and Caicos Islands
Providenciales - San Francisco