Find cheap flights from San Francisco to Sofia

Pros: "Yes"

Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."

Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"

Cons: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"

Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"

Pros: "Crew was nice. Seat was broken for recliner."
Cons: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Pros: "Seat more comfortable ."
Cons: "there is need to improve food & entertainment section."

Cons: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."

Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Cons: "Check-in for ticket took 2 hours!"

Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"

Pros: "Entertainment was good. Crew were fine."
Cons: "Food was terrible."

Pros: "The A330, despite being an old plane, had really good recline."
Cons: "The entertainment was very outdated."

Cons: "The flight is too long"

Pros: "Everything! It just awesome"
Cons: "Nothing can be better, an awesome flight"

Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"

Cons: "Good job keep it up"

Cons: "All was well, thanks"

Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"

Pros: "Great"

Cons: "The changed the time of flight had to wait airport for 5 hrs"

Pros: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Cons: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."

Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."

Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Pros: "Friendly service, and comfortable ride, will gladly fly again"

Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"

Pros: "Flight was as scheduled"
Cons: "Did not like the entertainment"

Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Pros: "Selection of alcohol."
Cons: "The selection of food."

Pros: "The service and the food were amazing!"

Cons: "Main course is not enough"

Pros: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Cons: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Pros: "Cramped"

Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"

Cons: "in flight entertainment interface can be improved to be more user friendly."

Pros: "Nothing"
Cons: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"

Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Pros: "Friendly staff not delayed excellent safe travel"

Pros: "Great flight - and definitely the best airline food we've had in a while"

Pros: "ALMOST EVERTHING"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Nothing"

Pros: "Nice aircraft."
Cons: "Gate security at Doha was too disorganized - could have let passengers know put everything in bag instead of at last minute having to put wallet, passport, etc in open bin and be afraid it would get stolen or misplaced."

Pros: "- Efficient boarding and check-in - on time arrivals"
Cons: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Cons: "Because they lost my begs and don't have clothes to wear. Me and my wife had a worst experience with Qatar Airlines and never take that in future."

Pros: "Almost nothing"
Cons: "Price"

Cons: "there is little time for lay over in turkey going to Egypt one hours is not enough."

Cons: "They were making luggage issues with all passengers"

Pros: "Love love love this airlines! I wish the US carriers were like this!"

Cons: "Free wifi"

Cons: "We were delayed for quite some time with no explanation."

Cons: "they allowed either carryon or a personal pack"

Pros: "Perfect was everything"
Cons: "Prices was high"

Pros: "Nothing."
Cons: "I bought Turkish because I want to take 3 piece checked luggage. They charge 300 for 3rd piece luggage."

Cons: "Turkish airlines broke my luggage. Made inquiry online, have not hurt from them."

Pros: "I don’t like any thing take them over 5 hour to take me to the hotel"
Cons: "Everything I don’t like I don’t think so I will fly for free even"

Pros: "Friendly, charming and welcoming staff."

Cons: "Cabin temperature was very cold"

Cons: "The booking experience was exceptionally bad. Never again through you."

Cons: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."

Pros: "Personal Travel bag"
Cons: "Delay"

Pros: "Everything was fine"

Pros: "Nothing"

Pros: "Everything was perfect!!! I have no remarks!!!"

Pros: "Overall experience was good."
Cons: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."

Cons: "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."

Cons: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"

Pros: "They offer 3 meals"

Pros: "Stewards and stewardesses were friendly and very helpful."

Pros: "Had ti spend while night in the Istambul airport. ...."
Cons: "No connection till following evning"

Pros: "Friendly staff, decent meals, comfortable seating"
Cons: "Istanbul airport- needs major refurbishment"

Cons: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."

Pros: "Professional and friendly staff"
Cons: "N/A"

Pros: "The confort"
Cons: "The Crowe very polyt"

Pros: "Everything"
Cons: "nothing"

Pros: "Movie options and food"
Cons: "Not enough leg room"

Pros: "Everything."
Cons: "Too small legrom."

Pros: "Staff are EXCELLENT"
Cons: "Internet was spotty."

Cons: "The things that they can improve upon: - Better tasting, not chewy meatballs - Providing salad dressing - Water absolutely had weird odor - Omelette was not tasty at all, as if it came from an industrial machine"

Cons: "It was delaid too long"

Pros: "Worst airline ever"
Cons: "Worst airline ever."

Pros: "Flush attendant tried his best.n"
Cons: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."

Cons: "Everything was pretty good."

Pros: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"

Pros: "It is just superb"

Cons: "Wheelchair assistance is the worst when we fly with Turkish Airlines"

Pros: "Giving the kids a gift"
Cons: "Worker the didn't smile and not helping very well and getting angry when I asked for help or even they didn't know how to serve people. Airline to bad 2 airlines I go with them is very hot inside. Having bad AC. Thanks"

Pros: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Cons: "Narrow seating area."

Cons: "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."

Pros: "Every thing"
Cons: "None"

Cons: "No leg space for tall people, alas"

Pros: "We purchased coach tickets and were surprised at how nicely we were treated!! A very classy operation!"

Pros: "I liked evereting!"

Pros: "Boarding"
Cons: "Staff not fluent & clear in English"

Cons: "Wedged into a middle seat in economy between two guys who were each 6'2+...very uncomfortable!"

Pros: "Kind. Generous. Competent. Thank you."

Pros: "Comfortable"

Cons: "Lost one of my luggages"

Cons: "Everything"

Cons: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."

Pros: "Well, maybe except of these "preferred sitting" arrangement. The sit was in front of open space and restrooms. Constantly people were standing and waiting for the restroom. Their butts were literally at the "preferred sited" passengers faces. I felt, I would be way more happy in a regular sit."
Cons: "Such sits should not be declared preferred and cost more."

Cons: "2h30 delay and no follow-up for connecting flights"

Cons: "Boarding"

Cons: "Nothing"

Cons: "Seat comfort"

Pros: "Overall"
Cons: "Nothing to add?"

Cons: "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"

Pros: "To not have 3 hours delay or at least be notified ahead of time"

Cons: "The food was ok"

Pros: "Efficiency"
Cons: "Na"

Cons: "Good was average to bad"

Cons: "It was weird that for dinner the meal was vegan as requested, but the breakfast was not and so couldn't eeat it. It was weird that one meal was correct and the other was so lacking."

Cons: "United connection in San Francisco was over 2 hours late, didn't arrive home until 2:30AM."

Pros: "I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful."

Cons: "N/A"

Pros: "Ivht"

Pros: "Overall great and on time !"

Pros: "Nothing"
Cons: "Very Negative Experience and I will never use, and strongly discourage others from using Kayak or Lufthansa or Flyus.com unless you correct the problem!"

Cons: "Delayed in Munich an hour late"

Pros: "Boarding was great. Easy. Fast"
Cons: "Seat was cramped. Blanket was inferior."

Cons: "Was assigned worst seat on plane. Engine vibration on seat back"

Pros: "Food from SFO was ok"
Cons: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Cons: "I haven’t received my luggage and I have been in Mumbai for almost 3 days!!! I have to buy new clothes and plenty of toiletries, I have only had 1 phone call from the airline to tell me my bags never left SFO!!! Wtf!"

Cons: "The chicken was too spicy & hot for general public. You should take lessons from Swiss Air... food was delicious!"

Pros: "Munich airport is very well organized."

Pros: "All of it"
Cons: "Nothing"

Pros: "They kept feeding us! We were not expecting 2 meals 2 snacks and unlimited drinks in economy. We were very impressed and will decently book international with them again."

Pros: "The Quietness of the trip. Enough to sleep."
Cons: "There is no possibility for me ti eat. I have a sugerless diet without any aotmeel, rice, corne and other wheat. Just almendraflour is allowed and cooked vegetables and fruit and chicken and fish. I always have huge difficulties in flying intercontinental."

Pros: "Great overall experience oafter some years of absence using other major carriers"
Cons: "All bathroom downstairs, crammed stairs long long waiting , no room to wait for your turn"

Cons: "I called the airline and paid for a specific ticket so I could have an aisle seat. They confirmed it was an aisle but Inhad 30F which is a window seat! I'll be calling Lufthansa for a refund. p"

Cons: "To be waitlisted till gate openes"

Pros: "Cleanliness"
Cons: "Food not very good"

Pros: "Got me to Nuremberg"
Cons: "Delay"

Pros: "Courteous and professional."

Pros: "My coach seat on the upper deck was roomy thanks to the window cubbies on the A380. The flght attendants were friendly and very helpful. The A380's upper deck is noticably quieter. I throughly enjoyed flying on the A380. The food was also the best airplane food I've had."

Pros: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Cons: "Food was lousy. I have not flown L for sometime, but the food was lousy. I don't remember it being this bad previously. They ran out of rice and chicken...and served me beef... The chicken was on the bone, instead of being off the bone...so harder to eat in small space."

Pros: "Everything was ok"
Cons: "Food was very bad"

Pros: "See above"
Cons: "See above."

Cons: "the monitor at my seat did not work and I could not watch any movie. Everything else was fine."

Pros: "first time in the new economy plus, was a pretty good experience-- food comfort, etc."

Cons: "Filght cancelled"

Pros: "Efficiency, courtesy, professionalism."
Cons: "none"

Pros: "They put us in a hotel."
Cons: "I lost my trip to Venice and almost didn't make my cruise ship. Lost $300 non refundable room deposit. Nothing more than an "I'm sorry." from Lufthansa. I'll never fly them again."

Pros: "no complaints, everything went well."

Cons: "They sit us at row with 3 TVs and in order to watch we need to watch for 12 hours curved for 45 degrees. Please try to do this your self."

Pros: "Nothing."
Cons: "I'm still at Heathrow 12 hours later. I never made it to Oslo."

Cons: "Please provide enough blankets. The canin was cold!!!"

Cons: "Food"

Cons: "Simply everything"

Cons: "The food could have been a a bit better."

Pros: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Cons: "Food quality and selection. I"

Cons: "Missing one suitcase and it will be delivered a day late supposedly"

Cons: "Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer."

Pros: "No complaints at all"

Pros: "Crew were delightful! Amenities perfect."
Cons: "Very little space between seats."

Pros: "Good entertainment."

Pros: "Arrival into Heathrow was unsatisfactory."
Cons: "Wheelchair request was ignored"

Pros: "When I left my wallet behind in my seat, it was returned quickly with everything intact. This was most likely due to quick action by the Bulgarian security personnel, but whoever did it, I am very grateful!"
Cons: "The cart delivering drinks was not capable of providing a simple glass of ordinary water. I waited 20-30 minutes for a small plastic glass to arrive. The effort to sell their expensive bottled water instead was obvious. Not very customer friendly."

Pros: "Nothing"
Cons: "We waited in the plane for 5 hours and ended with a cancelled flight. We were rebooked out of Oakland the next day. Missed an entire day in Rome for our honeymoon, lost a night at a hotel, and lost money on a tour."

Cons: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"

Pros: "wonderful crew, good enough food, wide entertainment, seats as good as can be expected, great plane, great flight, great crew, on time and safe and arrived in good spitrits"
Cons: "as always, rather crowded, seats rather tight,"

Pros: "The food, the staff and the free movie on the airplane."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Pros: "Waitied.. in the okanevdir 40 minutes! Because couldn’t get the jolly to work for the steps Had to walk steps with my elderly mother with our carry on in the pouring rain.. then miss our flight to Milan had to wait 3 hours for the next flight ... which was also delayed."

Pros: "movies, etc., accessible/"
Cons: "Plane couldn't be steered after landing...what kind of maintenance is there? had to wait for tow to arrive...missed connecting flight...no assist from Brit Air to figure out how to handle missed connection after arrival."

Pros: "I like that we didn't crash"
Cons: "They lost my and 5 other persons luggage! British Airways sucks!"

Pros: "The efficiency of every sing step from booking to boarding"
Cons: "The type of the people flew with me -loud and misbehaving. Crew couldn't do anything."

Cons: "Cold coffee."

Pros: "Only one layover in London"
Cons: "Emirates, Etihad flights I thought were a bit newer and better in terms of comfort and entertainment with more charging ports etc"

Pros: "Crew were good , food was ok."
Cons: "Flight delayed again so both flights to USA and return were delayed... not a great experience . Entertainment took a cou0le of hours to sort, they had to keep resetting it"

Pros: "The boarding process was smooth."
Cons: "The food was terrible."

Pros: "Everything"

Cons: "The screen was pretty big but quality pretty bad. Looked like 80s CRT. Also bad selection. Luckily it was a red eye flight."

Pros: "The coffee was not free, but I had to purchase it. It was the worst coffee I have ever been served. No tadte, undrinkable, really. But, when I complsined, I was given a real coffee from business class at no charge. That was very nice!"

Cons: "Food and drinks are really sub-par"

Pros: "Liked that my wife and I could have a two seat row to ourselves."

Pros: "Went by quickly and efficiently."
Cons: "More music choices would have been nice."

Pros: "Nothing"
Cons: "Seats are ver very bad no good food no good Sevres"

Pros: "Aisle seat"
Cons: "No leg room"

Pros: "We nisssed it due to British airways ineptitudeeverythubg"

Pros: "Storage bins next to seat in world traveller plus"
Cons: "Lack of seinking water and no toilet in the world traveller plus cabin - curtains divided off the area blocking access to any toilets!"

Pros: "Aircraft"
Cons: "Food"

Cons: "More legroom would have been nice"

Pros: "All great"
Cons: "I liked everything"

Cons: "Our vegetarian food was not available as requested."

Cons: "Seat too small. No free wifi in the XXI century? !!!"

Pros: "Pleasant check in process. Long layover tags put on our checked bags On time"

Pros: "Very comfortable seats and love the individual entertainment systems with free movies"
Cons: "Not very much leg room"

Pros: "The food was decent especially considering that most don't even offer meals anymore. The movie selection was excellent"
Cons: "It was probably one of the fullest flights I've ever been on and the seats were so small and jammed together by 2/3 through the flight I was actually in pain. I don't remember things being so tight on my last international flight."

Cons: "Wish water had been available For free London to Framkfurt"

Pros: "Everything no complaints"
Cons: "No copmplaints"

Pros: "We didn't crash."
Cons: "Seat was exactly the same as coach. My vegan meal consisted of 2 tiny plates of fruit and a soggy, egg-free omelet with unflavored tofu and no salt. Disgusting. Staff was snobbish and full of it. No on-board entertainment, no wifi, no reading material except the magazine. Oh they did try to sell me duty free. AVOID."

Cons: "On time and good staff"

Pros: "I upgraded my seat fr more legroom"
Cons: "On the trip over, British Air had no record of my seat upgrades. They tried to accomodate, but it was not the same. They did process a payment for about $110 for upgrades both way, however, and I have written to get a refund. In general, British Air can be not responsive or helpful in the admin department and i will avoid them from hereon."

Pros: "Pleasant, efficient and knowledgable staff."
Cons: "BA staff at SFO lounge have declared UDI and do not allow Gold Card holders into 1st class lounge"

Pros: "First time I enjoy flying , everything was very good"
Cons: "Nothing"

Pros: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Cons: "Better food, otherwise good"

Pros: "Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?"

Pros: "Staff were friendly and helpful."
Cons: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Cons: "My dad didn’t get on the plane because the previous one was late"

Cons: "SFO checkin was very poor. Had to go through 3 different check in agents and 2 terminals. Itinerary showed terminal 3 but the actual check in was at the international and with United! Need to improve on getting this direction communicated better from the start to end."

Pros: "Nice plane, great staff"
Cons: "Slow to board and slow in Vancouver to get the jetway Connie red."

Pros: "excellent staff"

Pros: "Everything was good, fine, but nothing stands out as exceptional."
Cons: "Personal space seemed a little smaller than on some other airlines."

Pros: "Entertainment"
Cons: "Meals & steward"

Cons: "waiting so long for baggage"

Cons: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."

Pros: "Ease of checking in, timely announcements and updates. Smooth ride"

Pros: "Everything"
Cons: "Nothing"

Cons: "Half hr late"

Pros: "Everything was great"

Cons: "We're Not Satisfied With Our Seat From SFO TO YVR"

Cons: "My bag did not arrive at the same time I did. It was delivered several days later. I had to buy new clothes with my own money while I waited. Horrible experience."

Pros: "Husband uses a walker and staff assisted him as much as possible. All in all it was a good trip. I still prefer to fly Air Canada."

Pros: "Good movies, had gluten free snack choices, so important"
Cons: "Would LOVE closed captioning ability on the movie screens."

Cons: "I was refused boarding after being told I could fly. A horrible experience--rebooking for my wife and I cost us 1,000 dollars."

Cons: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."

Cons: "staff did not meet the plane because they were not organized."

Cons: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"

Pros: "Not much"
Cons: "They made me gate check bag because it wouldn't fit in bag sizer. Most bags wouldn't fit in sizer but I was singled out for no good reason."

Cons: "The huge line up going through customs"

Pros: "Direct flight"
Cons: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."

Pros: "Safety belt actually fit around my waist - I am a bigger person"
Cons: "I was on isle staff kept on bumping into me (not purposely) They need to take time to ensure they are not bumping clients"

Cons: "Gate 91 was allocated on boarding pass. It was switched to 95 Android did not inform anyone of the 10 pax waiting at gate 91. We were informed by one of the passenger that went to figuer out how Come that only 10 pax waiting at gate 91"

Cons: "The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags."

Pros: "Ability to charge my iPhone )"

Pros: "Good organized"
Cons: "None"

Cons: "Lost our bags for 3days"

Cons: "We had a hard time reserving seats in advance"

Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"

Pros: "Did not like anything about Air Canada. Very unfriendly and Rude staff is not the exception, me and my family have encountered this each time we went on Air Canada( three times)"
Cons: "From the check in desks to the airplane the staff are generally very rude, dis respectful and lazy and unorganized. Not only to my family , we saw them do this to all."

Pros: "film selections are up to date with previously released films"
Cons: "one of the staff attitude was demeaning unhelpful maybe just because I was asian"

Cons: "No snack."

Pros: "Seats more comfortable than most."
Cons: "Plane was pretty hot during boarding and taxiing"

Cons: "no snacks, no tea"

Pros: "The staff was kind and were willing to help. The air craft was for the most part clean and comfortable with leg space."
Cons: "The windows had some form of oil on it that wasn't cleaned, it was hard to wipe off with a napkin as well."

Pros: "good staff, very courteous and caring"
Cons: "took a long time to board, couldn't watch videos bc of bad sound"

Pros: "No tv working. Surprise"

Pros: "They boarded anyone carrying a musical instrument early."
Cons: "No snack; not even peanuts!"

Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"

Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."

Cons: "Bag was given wrong tag # by check in attendant and went to wrong airport. Has been extremely hard to track down"

Cons: "Love it"

Pros: "Very nice people, seats large enough"
Cons: "impossible to work on my computer, plug without enough power turn off automatically"

Cons: "2hrs delayed and no explanation the reason. So my arrival time in Toranto 2am instead of 10:45pm."

Pros: "Free TV."
Cons: "Tiny seats. Guy behind me was loud and kept kicking/pushing my seat."