good it was not a long flight.
The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor.
Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained.
A little bigger seat and a bit more leg room would be nice.
Food and transfer is great.
We liked the service provided by the crew. The pilot was excellent, as we arrived safely.
I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)
The service, the food
|Flights Arrive in||Surabaya Juanda|
|Flights Depart from||San Francisco|
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