Find cheap flights from San José to New York John F Kennedy Airport

Pros: "I liked nothing"
Cons: "I didn't like anything"

Pros: "On time"

Pros: "In the overall trip was pleasant. Boarding was efficient as it can be. Thanks for having the fly-fi because my screen setup wasn't working so I was able to access my amazon prime account. Great staff and safe trip."
Cons: "The delay sucked. Not sure what caused the delay but definitely making it home much later than I wanted to be. Unfortunately, the was using didn't work even after the reboot. I"

Pros: "On time. Even early!"
Cons: "Great smooth piloting of aircraft. Safe and efficient."

Cons: "I don't think I should have to pay for headphones. I don't have to in Brazil."

Pros: "Everything"
Cons: "No complaints"

Cons: "SFO organization and signs"

Pros: "On time, no surprises and pleasant staff interactions"
Cons: "Nothing"

Pros: "We pulled out a few min early and arrived 40 min early! Was great. Very smooth trip. Wifi very good compared to other airlines."
Cons: "A woman at the gate made me check my bag even though I know it fits in the overhead compartment because I do it all the time. We landed late and I had planned on not having to wait for luggage, so this was disappointing."

Cons: "The delays"

Pros: "2 hr delay very rushed boarding"
Cons: "C above"

Cons: "No real food options"

Pros: "Low fares. On time departures and arrivals."
Cons: "Americans today travel with hand luggage and duffels which should be in the hold as ticketed baggage. This practise delays boarding, delays disembarkation, makes the aircraft top heavy in takeoff and landing and creates 'pop open and drop' type accidents. Nothing larger than a purse should be allowed as hand carry."

Pros: "Efficiency"
Cons: "No free headsets"

Pros: "The service, the way they all dress so professional"
Cons: "Can't think of anything"

Cons: "yes"

Pros: "Everything was perfect!!"

Pros: "early boarding"
Cons: "cold airm no relief"

Cons: "checking in was a bit of a mess not enough staff to put the people into a distinct line and efficiently process"

Pros: "We arrived 20 minutes ahead of schedule !! Amazibng"

Pros: "Everythin"
Cons: "Nothing"

Pros: "Everything."

Pros: "On time"

Pros: "N/a"
Cons: "N/a"

Cons: "tooo late arraival"

Pros: "Legroom"
Cons: "Schedule delay by more than 2 hours"

Pros: "Nothing"

Pros: "Nothing"
Cons: "Attitudes of employees on plane, conditions on plane, delays, rerouting, Horrible and will be writing a letter!"

Pros: "With the 3 hr delay for weather, I appreciated the snack boxes and water provided at the gate."

Cons: "more food maybe?"

Cons: "The baggage handling by ground staff in grenada was terrible. They broke my jams and jellies and I'm off to Russia for the next two years . Very disappointed!!!"

Pros: "Great staff, 4 extra inches of pitch and TVs for the kids"
Cons: "Wifi has been pretty spotty lately."

Pros: "Made up some time after a long delay."
Cons: "Delays"

Pros: "Overall"

Pros: "Sleep masks"
Cons: "Nothing"

Pros: "On time."

Pros: "They accommodated a better seat than my aisle one."

Pros: "More legroom than the competition."
Cons: "No priority boarding without buying the option as part of a larger, packaged group of options. Tickets are also slightly higher than the competition, so you get that for which you pay."

Pros: "Efficientcy, gracious, helpful dealing with luggage"
Cons: "Nothing much."

Pros: "friendly personnel"
Cons: "boarding was chaotic. late takeoff."

Pros: "Easier and smoother than i thought.........from someone who is new to etickets ,etc. Has made this 'old-school traveler' very comfortable with the 'new' way of doing things"
Cons: "Screaming children on the red-eye, where people are expecting a restful trip"

Pros: "Favorite airline - blurs the line between coach and business class."

Pros: "JetBlue airways is always great."

Cons: "no wifi the entire time"

Cons: "Extremely long wait for luggage"

Cons: "They never charge for luggsge"

Pros: "I EVENTUALLY got to my destination."
Cons: "I was scheduled to arrive in Tampa from Syracuse by JFK at 1am. After delay after delay after delay...I finally arrived at 350am. I had a full day planned for the next day and was an absolutely zombie the entire day. I didnt get to my actual bed until almost 5am. Ruined what was supposed to be a really nice day before a family wedding. I'm really bummed out and i'll never fly jetblue again."

Pros: "I love you Jetblue . Fly them all the time. Peter"

Pros: "The friendliness, attentive, and the prompt customer service."
Cons: "Free Wu-Fi service. I wish it can offered in the near future"

Pros: "Great experience!"

Cons: "Better food and more water."

Pros: "Friendly and cheerful!"

Cons: "I couldn’t sleep in a chair... wish I could"

Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Pros: "Nothing"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "Premium boarding breakfast sandwich pretty good"
Cons: "My screen stopped working in the middle of an episode."

Pros: "Everything is perfect"
Cons: "N/a"

Pros: "the service in general very nice"

Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Cons: "Much older plane. Not as comfortable as some other planes I've been on."

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Cons: "There delay"

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Pros: "Comfort and boarding"
Cons: "Delay and food"

Pros: "On time. Funny pilot"

Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"

Pros: "I didn't like anything because the fly leat 3 hours"

Cons: "Headphones suck"

Cons: "Extreme delays"

Pros: "Excellent trip. Provided ample food snacks and drinks."

Pros: "Smooth. Fast."

Cons: "See above airport connection disaster...."

Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Pros: "Comfortable seating in business class Arriving JFK early."

Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Cons: "Nothing"

Pros: "Stewards"

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Pros: "On time"

Cons: "cramped"

Cons: "see above"

Pros: "Plane got to NY."
Cons: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."

Pros: "Was good"

Pros: "Comfortable flight. Very kind staff."

Pros: "Excellent"

Pros: "the Ground team from Israel to New York was amazing and very helpful."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Cons: "Announcements were difficult to hear. ?static"

Cons: "make me sleep in the airport unexceptedly"

Cons: "Coming back was good ,but going was a mess"

Pros: "Both of my flights were on time which i know sounds basic but all of the flights i’ve catched from SJO to X were late and this time my connection in Panama was only 1h15 and we got there earlier, so that was nice!"
Cons: "A bunch of seats were free and we were mostly sat all together (3 person next to each other).. With the covid situation i think it could be good to be more separate if possible"

Pros: "Food"
Cons: "Food"

Pros: "On time excellent attention perfectly clean"
Cons: "Food"

Pros: "Prefer access"
Cons: "Schedule, we got late at Panama AirPort"

Cons: "Everything it’s fine"

Cons: "Scan machine at gate. Needed two not one. Never got to eat. Waited in line 30 mins"

Pros: "The price I paid for the ticket was outstanding, and that I am not charged for my checked bag."
Cons: "Yesterday, COPA "did not have a system" so they were doing everything MANUALLY. I almost missed my connection because we were supposed to leave San Jose at 11:23, but did not get off the tarmac until almost noon!"

Pros: "Everything!!!"

Pros: "Everything"

Pros: "It was a regular trip"
Cons: "The connection trip Panama, San Francisco, very bad xq the scale in Cancun, very long without being able to get off the plane and not even water do not offer, that very bad scale, my taxi see san francisco I lost it and I had to pay it xq ya It was scheduled as well as a meeting."

Pros: "Amazing"

Cons: "delay"

Pros: "Yes"
Cons: "Thank you"

Pros: "Yes"
Cons: "Yes"

Pros: "Smooth boarding"
Cons: "Luggage pick up"

Pros: "Good"
Cons: "Good"

Pros: "Demora para subir al avión"
Cons: "Demora para subir al avión"

Pros: "El tiempo fue rapido"
Cons: "La comodidad del avion. Son muy estrechos."

Cons: "I didn't have a seat from Panama to Sao Pablo, because they oversold"

Cons: "Excellent"

Pros: "Puntual, comfort, smiles"

Pros: "It was everything pretty good!"

Pros: "To do bien To do muy. Muy Bueno"
Cons: "To do"

Pros: "An airline that still allows 2 free bags, gives you a full meal even early morning flights. Definitely will travel with Cops again."

Pros: "The call center was not accured The fligh atendent did'nt pay any attention"

Pros: "The price was really good, was the best way to returned yo Nicaragua."

Pros: "The aircraft was so clean. The personal so kindly"
Cons: "Everything was ok"

Pros: "Everything"
Cons: "Nothing,it was all great"

Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."

Pros: "Good airline. Try to use then often. ."
Cons: "The plane was way too cold for me"

Cons: "El aeropuerto de Panamá e el peor que he visitado en mi vida"

Pros: "Bothing"
Cons: "Baggage was left behind and It aaroved 5 days later, terrible follow up and no compensation at all, total nightmare"

Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."

Cons: "Boarding was too slow"

Cons: "10 hr delay in San José. A nightmare!"

Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."

Cons: "The online booking company was confusing and not friendly"

Pros: "Pretty much everything seemed professional and state-of-the-art."
Cons: "It would have been nice to hear the outside temperature announced when we arrived (Delta does it)."

Cons: "Everything"

Cons: "I'm still traveling.. copa rebooked on united.. is coming in at midnight instead of 2pm.. missed an dinner event I have planned. Disappointed some people.. plus I'm still not home.."

Pros: "Staff."
Cons: "Less baggage weigh allowed than normal. Cost an extra $100. Plane left late with no explanation."

Cons: "Timing"

Pros: "Liked it very much"

Cons: "no vegetarian options"

Cons: "They never said what was wrong with the plane and we waited 40 min to board, the landing was horrible, the pilot gave two extra laps around the airport to land. I live in TGU so I know it's not a great place to land but weather conditions were ok, it appeared as if he was inexperienced in an airport where you MUST be experienced in order to land properly."

Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"

Pros: "Everything!We received meals and complimentary drinks and had lots of leg room!"

Cons: "Leaving vegas to Panama they checked my passport and stamped my ticket "documents ok" .. Arriving in Panama we flew to costa Rica again checked my passport and stamped my ticket "documents ok" ... Now almost 11 hours later we arrive in Costa Rica and because my passport was ripped they wouldn't let me in the country and sent me back. Why your airlines couldn't have told me this before I got all the way to Costa Rica and passed two check points I don't know. So you guys said you would send us to Puerto Rico but I would have to by my own plane ticket home... Very disappointed in your airline. And to top it off my boyfriend and I had very expensive osprey packs we were traveling with .. We used a copa plastic bag to wrap them up in Vegas so the strings would not get caught .. When we received our packs in Puerto Rico YOUR employees had taken the bags off and cut my boyfriends 300 dollar bag! I will never fly again with your airline."

Pros: "Cordialidad"
Cons: "Comida"

Cons: "I arrived and my baggage was mishandled and broken by Copa Airlines. I have submitted a claim and they have yet to rectify the situation."

Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."

Pros: "Friendliness of gate staff"
Cons: "Nothing"

Cons: "Entertainment options were great"

Pros: "The pasta offered at lunch was tasty."
Cons: "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."

Pros: "service was good"
Cons: "seating was uncomfortible"

Cons: "Very slow boarding. No overhead space."

Pros: "friendly staff"
Cons: "It was fine with me."

Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."

Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."

Pros: "Everything"

Cons: "No entertainment options."

Pros: "Excellent"

Pros: "S"

Pros: "Meals and service were very good."

Pros: "on time and it was comfortable"

Pros: "NA"
Cons: "No individual TVs, electric plug nor WiFi"

Pros: "Nothing"
Cons: "Miserable food. Just horrible quality. Truly - and I'm not picky."

Pros: "Choice of entertainment was excellent , ice cream excellent"
Cons: "Food options poor except for ice cream too many extra fees"

Cons: "Overall was Great."

Cons: "Delayed!!"

Pros: "Everything"
Cons: "Nothing"

Cons: "Didnt like the food or the movie selections"

Cons: "No personal entertainment devices on 737-800."

Pros: "Efficient boarding, smooth flying, arrived on time"
Cons: "Inflight entertainment could have been more user friendly"

Cons: "No wheelchair provided which was requested for. Touch screen not resetted"

Cons: "I was very cramped in my seat."

Pros: "That I arrived at my destination"
Cons: "Everything"

Pros: "The service was super"

Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."

Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."

Pros: "Service, good, comfort but most of all Price! Great but at $600 round trip from Orlando to Rome."
Cons: "Nothing"

Cons: "Seat was awkward. Staff didn't respond to 2 calls of with the button. Air seemed exceptionally dry and was oddly warm."

Pros: "no fresh food"

Pros: "On time"
Cons: "Lot of movement"

Pros: "Everything"

Pros: "h."
Cons: "I booked on BA I ended up on AA. US carriers to Europe gives inferior service vis a vis the competition if i wanted a US carrier I would have booked one. It was bait & switch. Compared to whats available in entertainment & comfort on flights, this was like a hires & buggy"

Pros: "Evriting"

Pros: "2:30 h late!"

Pros: "todo muy bien"

Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"

Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"

Cons: "it was really bumpy"

Pros: "Bathroom!!"
Cons: "There were no screens by each place!!"

Pros: "Everything in business class!"
Cons: "Nothing"

Cons: "Thrust"

Pros: "It was great."
Cons: "Everything was good."

Pros: "Business class is very good"

Pros: "Great entertainment system."
Cons: "Over an hour late."

Pros: "The food was excellent"
Cons: "Did not get to sit with family"

Cons: "No AC or USB charging ports, no individual entertainment screens."

Pros: "No"
Cons: "Service"

Pros: "Got me from point a to point b"
Cons: "Crew informing passengers better, being reimbursed for seats i paid for but couldn't sit in because of a plane change"

Cons: "Todo"

Pros: "How punctual they were!"
Cons: "If the air conditioner was better."

Pros: "The crew was nice but your prices are ridiculous. I cant believe you charge for snacks. Also, your seats were uncomfortable and you charge $60 for checked baggage never in my life have i had to pay that much. I’ve told all my friends to never use your services &i have a large social media influence"
Cons: "You guys should really fix your prices it’s ridiculous instead of gaining clients you’re LOSING THEM"

Pros: "I love Mexico the people the food"

Pros: "The crew were absolutely amazing. They offered to tag my carry on free of charge as baggage. No issues whatsoever with stroller or car seat. Very friendly staff."
Cons: "The plane itself was uncomfortable and would prefer complimentary snack or beverages."

Cons: "El equipaje tardó mucho en salir"

Cons: "Everything. The plane was disgusting, garbage from the last flight. We were delayed too."

Pros: "I was able to sleep."
Cons: "They weighed my 2 carry on together, incliding my food for the trip, and they charged me overweight. Which they did not do on the way to Mexico. The trip was not cheap to begin with."

Pros: "Seat was so uncomfortable"
Cons: "Better seat more space"

Pros: "that the staff if they are kind people not like those of the counter in Cancun who were arrogant"
Cons: "in putting capable people to solve situations or problems of arrears"

Pros: "The crew"
Cons: "Baggage limits"

Cons: "Seats too hard"

Pros: "Right on time. No frills. What you want in a 70 dollar flight"
Cons: "All good."

Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"

Pros: "Nothing"
Cons: "Please turn on the AC it was horrible to be inside with the warm weather in Guadalajara"

Cons: "One of the older male crew members was rude with my husband. He was worried that he would be scolded again throughout the flight. Very bad experience."

Cons: "the cushion of seat 5E was very uncomfortable,"

Pros: "Not to much"
Cons: "Time of departure, really 1 hr delay?"

Cons: "gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated"

Pros: "On time"
Cons: "Chaotic boarding, seats very uncomfortable and no legroom, flight attendants did not speak English, zero entertainment options"

Pros: "It was on time. Crew was fine."
Cons: "Cramped seating, uncomfortably hot the whole way, they Michel and dime you for every single thing so the “low fare” became more expensive than other options."

Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."

Pros: "The crew was helpful and professional. The plane was clean and orderly."
Cons: "The flight was VERY late (about 4 hours late) with no reconciliation for the massive tardiness"

Pros: "The plane was great and so was the flight. I like that they save the overhead compartments for the people who are sitting in those seats."
Cons: "It would be good to be able to charge my cell phone on board"

Cons: "5 hr delay"

Cons: "This flight was cancelled. They sent me an email asking me to call a phone number to get re-booked, but the number was unavailable for the two hours after the email was sent, and then when I finally got through later in the evening, I waited on hold for an hour, nobody picked up, and I eventually needed to move on with my life."

Cons: "They don't follow procedures for all, if your white and speak English then you won't ask for nationality, if you are brown and speak the native toung you will be asked if you are a citizen to that country or if your flying with a visa mean while they have the passport in their hands. return flight was canceled with not much notice"

Pros: "The movie selection."
Cons: "This was probably one of the worst flights I’ve ever had to deal with, the plane was 3 hours late causing me to miss my connection and having to buy a completely new flight. I’m very very displeased and they didn’t offer to help anyone get to gates with connections or for vouchers or refunds."

Pros: "The crew was nice and professionnal"
Cons: "Boarding was late and messy. Seats are narrow. I guess I got what I paid for. The delayed arrival put us into JFK at nearly 3am. No public transportation available"

Pros: "That we landed safely"
Cons: "This airline needs to be shut down please, if you’re over 5’4 it’s not for you. Seats are hard and uncomfortable, they are never on time with anything. The bilingual representatives just stare at you when you ask something in English. You’re charged $25 us if you’re 1pound over the 22 lb limit."

Pros: "Cheap flight"
Cons: "Really unconfortable plane and flight hostess weren’t able to deal with situations."

Cons: "They want we paid for everything, even for my purse... the seats very uncomfortable"

Pros: "Nothing. Literally nothing positive."
Cons: "They charge for everything. Even if your luggage overweight is 0,2 kg."

Cons: "I was havin a bit of a problem loading mr boarding pass when we started boarding. Instead of helping the gate attendant, whom I found fairly arrogant, told me to get out of the line and said I would be boarding last. I expressed that such instruction was nor acceptable since I had paid the priority boarding fee. When I finally uploades the boarding pass (withput their help, I was alloewd to go through only to find out that everyone was boarding a bus to take us to a remote location. So what is the point of charging priority boardong if everyone boards at the same time? If ypu are charging for something you are obligated to deliver what you charged for."

Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."

Pros: "Everything but the seats were fine."
Cons: "Seats were terrible! Bumpy, uncomfortable to sit on even for the hour flight."

Cons: "Flight Network never booked my ticket, you need to remove them"

Pros: "The aircraft seats were nice. The departure was delayed, but the takeoff and landing was fine."
Cons: "Which airline operates today where the ground staff and the flight crew don't speak or understand English? All announcements at the gate were in Spanish and most of the announcements by the flight crew were in Spanish too. Only the pilot made announcements in both Spanish and English. Thank God! And what's with not letting passengers have their headphones on during take off and landing. Low-cost airline doesn't mean Low-IQ."

Cons: "I booked the flight, received confirmation e-mail and receipt for payment. Then get an e-mail at 1:45 am the day of my flight which was scheduled for 7 am that the pricing value was incorrect and my booking was canceled. I flew from New York to California where I was going to get a connecting flight the next day but my connecting flight purchase was terminated. I have never experienced this and I was left stranded and unable to get to my destination. I had transportation waiting for me and I had to find out the morning of my flight. All I got was an e-mail stating they tried to reach me but that was a LIE because I did not receive any phone calls. The flight I booked was booked right away so no time elapsed for the price to go up. When I called to complain to the company they were unable to help me and no supervisor or manager was available. I was told to call back in 3 hours for someone to assist me but that I was not going to be able to get on my flight because now, the morning of my flight the price was $200 more then what was advertised when booking. This is unacceptable and unprofessional."

Cons: "Everything was the worst experience ever"

Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"

Pros: "That we eventually left..."
Cons: "delayed, customer service on the phone was not helpful , I was held back during oarding. Check in online was a long process and at the end it was pointless."

Pros: "Left on time and arrived early."
Cons: "Was not offered water or snacks. Good thing i brought my own."

Pros: "Enogh room to move to an extra seat"
Cons: "Flight attendent was sassy"

Pros: "Nothing."
Cons: "Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again."

Cons: "The bad is the rules on the baggage"

Pros: "The flight was just fine"
Cons: "The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly."

Cons: "Delay in boarding not well organized"