Daily cleaning, installation of cabin HEPA filters
|October||Best time to beat the crowds with an average 41% drop in price.|
|December||Most popular time to fly with an average 46% increase in price.|
Average price round-trip
|$477||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Travelers are permitted to enter the Island if they comply with all necessary requirements.
All travelers must have a completed travel declaration form and a negative molecular COVID-19 test result issued within the last 72 hours. Children under age 12 are exempt from presenting a COVID-19 PCR-RT test result.
They must pass a health screening and temperature check on arrival and obtain an airport exit confirmation number and QR code. Face masks are obligatory.
Travelers who arrive without the necessary documentation or a negative molecular COVID-19 test result issued within the last 72 hours are subject to a 14-day quarantine at their own expense.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 57m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($90) and Frontier ($99), and the lowest round-trip tickets have been found on Multiple Airlines ($187) and Frontier ($213).
For San Jose to San Juan Airport, Friday is the cheapest day to fly on average and Monday is the most expensive. Flying from San Juan Airport back to San Jose, the best deals are generally found on Sunday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Jose to San Juan Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Juan Airport from San Jose is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Juan Airport with an airline and back to San Jose with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Juan Airport from San Jose up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "2 hour delay on take off"
Pros: "there was nothing to like. A few hours before the early morning flight Alaska cancelled the flight and rebooked us fir a flight 12 hours later. Their phone is off during the night and we had to go to the airport in the middle of the night to get a flight that would get us to our cruise on time. A"
Cons: "use something other than Alaska and it will be better"
Pros: "Nice seats. Good crew"
Cons: "Tell us it's in terminal 1. We already had to go back and forth through terminal 2 from checkin on one side, back up escalater to other side, then back to check-in side through security. I had to drag my checking bag since you have an extra small check-in size, so my roller stayed home. Then once upstairs it's 1/2 mi through the terminal back to 1. I would have picked up a bag mover if I had any idea. Since I did check-in on line, I could have gone directly in terminal 1 if I was told. I also would have missed my flight if I hadn't come early to the airport."
Pros: "Customer service and staff"
Cons: "My experience: Animal Abuse during boarding, cancellation of flights every single time I’ve booked flights, horrible mess with customer service, just don’t care about people..."
Pros: "All was good"
Pros: "How short the trip was"
Cons: "The plane doesn't have TV's"
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "Staff was nice - they did what they could"
Cons: "Six hour delay. Unreal."
Pros: "The option to have coffee."
Cons: "The lack of option to have a non-dairy creamer."
Pros: "Nice crew; good entertainment"
Cons: "Very cramped seating"
Pros: "My flight was at 6:45 and so the first domestic flight out was much more crowded than I thought. People were cutting claiming they’re late. No staff other than at the entry. Voices were raised as one man refused to let two others to just cut and walk right past him."
Pros: "spactiousness. atmosphere. free carry on. Convenient snacks. Much better than United."
Cons: "no complaints."
Pros: "It was really easy to get am alternative direct flight back from San Francisco to Minneapolis."
Pros: "Seat comfortable"
Cons: "Boarding Walking outside to get into the plane The flight attendant"
Pros: "Great flight crew! Got exit row seating (16C) and the drinks kept coming! Friendly and personable staff!"
Cons: "Boarding can be improved... no respect for seat numbers as you can general board apparently any time. Wifi cuts out (messenging) as you are near Cabo so get your messaging done! And only a biscuit :/ Download the GoGo app before you go for entertainment!"
Cons: "When I went to check in in San Jose, they told me I was double booked on the flight to Seattle. One booking was paid for but not connected with the Reykjavik flight and the other booking was not paid for and connected to the Reykjavik flight. I spent 30 minutes at the first class check in counter of alalska air and then another 20 minutes at the gate almost missing the flight."
Pros: "Fast abs friendly, knowledgeable staff."
Pros: "Fast service, very professional and great customer service! Overall, a very pleasant flying experience."
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Pros: "Great service"
Pros: "I love traveling Alaska airlines. The staff is amazing, easy loading on plane etc. My only complaint is the minuscule seats. Seriously, why so tiny?"
Cons: "Teeny tiny seats."
Pros: "Everything went as planned including a smooth landing.e"
Cons: "Everything was good."
Pros: "Got the best rate ever. The experience of booking through kayak was great as always."
Pros: "Did not have to wait in long lines because of the TSA pre boarding short cut. Love this!"
Cons: "2 hour delay, 2 gate moves, jet bridge broken upon arrival."
Pros: "I love the the USB plugs at every seat. It came I handy when I needed to charge my phone"
Cons: "I didn't like the lack of snack options. There was a small complementary snack and there was one one option to purchase."
Pros: "The crew and the overall flying experience was fine"
Cons: "But my travel luck proceeded to haunt me and my only bag I had travel with me was lost and they have no idea where it is.... hope to get it soon since I have work tonight and tomorrow morning"
Pros: "Very on time . New airplane . Easy ride"
Pros: "Smooth flight, left on time and good service."
Cons: "There was no entertainment provided"
Pros: "Flight was ok"
Cons: "Price of $600 RT via kayak search engine was 300% more than others paid who were on trip with me. I was mortified when I find this out"
Cons: "The plane was almost 1 hour late leaving San Jose, which made me miss my flight from SJ to Petersburg,ak.So I spent the nite there at the airport in Seattle,Wa"
Pros: "Very effect flight with great service"
Cons: "Everything went great!"
Pros: "Legroom was fine."
Cons: "We bought six tickets as a group for a flight to Cabo, three months ahead of the date of flight, paying almost twice as much as the fares were later. We also promptly checked in 23.5 hours prior to departure. Unfortunately, Alaska assigned no two seats together. We couldn't change it because they said the flight was full. Our two kids flew with us, and one of whom is a 12 year old girl. Even she couldn't be accommodated to sit with one of us. The staff on the phone and at the airport were of no help because the flight was full. In all other international flights I have taken over the past 30 years, the airline company always does group seat assignments appropriately so we are all seated together. Disappointed. Won't be recommending the airline to anyone. Sorry."
Pros: "noting they suck"
Cons: "they where late taking off because one of there stewardess was late one hour ....HORRIBLE SERVICE....."
Pros: "The food was okay, general airline food, but they were really nice and gave a full can of soda to the mother and child sitting next to me to split. Great crew, good timing. I also can't stand when there isn't pre-assigned seating so I love that Alaskan offers that."
Cons: "I'm above average height, so i always have an issue with leg room."
Pros: "San Jose, Calif to Guadalajara. Super nice crew, had some leg room in economy. Some drinks, two cookies and a bean burrito. Not much, but small quantity good amount in morning."
Cons: "Seats a bit slouchy. No lower back and headrests to forward. Made me more hunchback, and lower back achy (maybe that's normal for 3-4 hour). No tvs, snacks OK."
Pros: "Seats, coffee (serving starbuck"
Pros: "I liked the snacks and beer on the plane but that was it."
Cons: "I was 5 minutes late to my 6:30am flight because of sjc security being the worst, slowest, people ever. Then I was promised I'd make it on the 7:30am flight to Seattle but there was only one seat available so my friend went and I stayed behind where I was then told I'd definitely get on the next flight. But wait!! I wasn't allowed on the next flight and had to wait until a 12:55 flight all while sobbing and having the worst anxiety attack of my life by myself. So I'd have to say that was the worst experience of my life. Thanks!"
Pros: "We boarded early and arrived a LITTLE earlier than expected. That was nice. Overall the flight was OK."
Cons: "The "snacks" were less than impressive. And when the attendant, in her thoughtlessness, poured me half a cup (what is it, a 6oz cup?) I asked for more (at least the other half of my cup) and I got water... Gee, thanks. And they should really be more diligent about checking and re-checking the overhead compartments. One popped open on the return flight. And looking back I remember noticing that it didn't look flush with the rest. Thankfully no one was hurt."
Pros: "Plane wasted full."
Cons: "Nothing everthing well done."
Pros: "short flight... only 45 minutes. Small plane but comfortable"
Cons: "It would have been nice if the email for checking in explained exactly what it meant and whether or not online check in was mandatory. As someone new to flying, it was a bit confusing."
Pros: "Overall good flight"
Pros: "This one was late due to maintenance issues, but they beat the new take off time by 30 minutes and I had plenty of time for my connector"
Cons: "Being tall it is a little uncomfortable with head room in the restroom"
Pros: "The crew was simpatic and servicing"
Cons: "The in-flight systems did not work even in the USA. Too limited offert of free entertainment when it worked"
Pros: "Clean, roomy, not a packed flight. Great price and friendly crew!"
Cons: "No internet in the flight"
Pros: "The male flight attendant was not very attentive. He would serve me first and then lean over my food and drink to serve the guy on the window seat. I had to ask him every time if he could take away my glass and then my wrappers and then my...well everything. Many people from the main cabin came up front to use the first class bathroom, and he didn't stop them. He abruptly woke he up three times with his loud voice talking with passengers...with no regard of the sleeping passengers. He is more suited for the main cabin. He didn't offer any help when I was struggling to put my bag in the overhead bin. He watched as the young lady flight attendant struggled to open the plane door... I did not feel that the cost for first class was worth it. He never responded when I thanked him for each thing he did...nothing...not, "You're welcome" or "my pleasure." So, it was a first class disappointment."
Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."
Pros: "On time, good flight"
Cons: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"
Pros: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Cons: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "Crew was nice, the snack was pretty good. Good air conditioning."
Cons: "Didn’t turn off overhead light. It’s usually off most of the flight."
Pros: "Travel got delayed by an hour but we were satisfied by the crew and food"
Cons: "The delay of the flight. Not sure on the reason"
Pros: "No food, no entertainment but the crew were nice and the process was painless. Recommended"
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Cons: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."
Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Pros: "I liked that flight time was shorter than expected"
Cons: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"
Pros: "Flight management and service is better relatively"
Cons: "Gate agents are useless"
Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."
Pros: "Flights were on time and friendly attendants!"
Pros: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Cons: "Nothing negative to say!"
Pros: "The flight was very quick."
Cons: "They didn't serve us water."
Cons: "Small plane"
Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."
Cons: "Delay over one hour."
Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "Courtesy seating"
Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."
Pros: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Cons: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Cons: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."
Cons: "Sold us a flight with unassigned seats"
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "New and improved food options!"
Cons: "Boarding took more time than usual. They were able to accommodate less carry on baggage."
Pros: "Movie selection"
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Cons: "horrible boarding management in SJC."
Pros: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Cons: "everything - service - facilities - food - amenities - an overall wonderful experience!"
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Pros: "Pleasant flight overall. All else normal."
Cons: "Nothing negative stands out"
Pros: "Each leg of my flight from San Jose to Anchorage was met with helpful staff and courtesy beyond the price of my ticket."
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Cons: "They didn't even pour me a full cup of orange juice."
Pros: "SJC is a very convenient airport. No lines whatsoever."
Cons: "My car seat was checked, but I never knew that I was supposed to claim it on oversize upon arrival. This caused me an involuntary delay."
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "newer aircraft; good entertainment options; large overhead storage compartments"
Cons: "cramped passenger space"
Pros: "Disappointed not to get a better seat as a Dimond member I was assigned to last row in the plane!!!"
Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."
Pros: "Great flight"
Cons: "Crampt space, cold cabin"
Pros: "Friendly crews"
Pros: "Great flight overall"
Cons: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"
Cons: "Seats and space"
Pros: "On time"
Cons: "Cold cabin"
Pros: "British Airways I feel did everything to make it as best as possible."
Cons: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."
Cons: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."
Pros: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"
Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."
Pros: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."
Cons: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."
Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Pros: "We had a very pleasant staff!"
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Pros: "Nothing. My fight from San Juan to Miami on Friday Oct. 7 was cancelled because of hurricane Matthews, since I didnot buy a roundtrip with AA they did not reimburse or offer me a credit for my returning flight. I contacted AA in two ocassions and both times their personnel were impersonal and even rude to me with the whole situation. I ended up losing $250 because of choosing American Airlines. I will do my best to avoid traveling with American ever again, and I will spread the word, as well. I felt robbed, so unfair."
Pros: "Friendly polite staff. Plane left and arrived on time."
Pros: "Boarding was fine. We started late but they managed to get us to our destination on time so I made my connection with no problem."
Cons: "I had on a jacket but I was so cold I was shivering. I asked if I could have a blanket but I guess they don't have those anymore. The stewardess did ask them to give us a little more heat but it must have gotten turned back because I was shivering again by the end of the flight."
Cons: "No have owned screen TV"
Pros: "The gate agent was able to find me another option."
Cons: "The phone agent was really bad at helping."
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Cons: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "Looks ghetto and no wifi"
Pros: "Water and sodas"
Cons: "Onboarding crew made me pay 200 usd for extra weight without telling me that I could move lbs from one bas to another and pay less."
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Pros: "efficient, courteous staff"
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Cons: "I didn't like the American airline people who checked my bag. She threw it because I told her nothing was breakable in it."
Cons: "The delay my fly canceling poor communication I miss my dates etc"
Pros: "My flight was delayed and this is the second time Emerican airline will not give us at least food vouchers to help us out. The receptionist act careless about your situation, I'm still Stuck in Phili where I wa supposed to meet my connection flight, I had to spent the night at the airport!!! American air line is know for this type of dilemma, I will never again fly with American again. I just don't understand how they are not liable for anything at all!!!"
Pros: "Short smooth flight, perfect landing, isle seat in the exit row was very nice for stretching out legs"
Cons: "Charging $25/checked bag...not so cool. Will check other airlines before booking with American Airlines again. Additionally, setting for 15 minutes waiting for the ground crew to extend the ramp for disembarking the plane in AZ could have been better but manageable."
Pros: "Everything was on time, no delays."
Pros: "Should have individual tv's like jet blue does. There shoul be a family travel area for people travelin with todlers. better service and better food. Faster luggage pick up."
Cons: "Nothing. Expesive flights, an unprofessional flight attendant name Sarah, fighting with the customers. No entertainment. It was a nightmare"
Pros: "I live the service which make me feel good. Also the flight was very quiet and the crew help me in everything I asked."
Pros: "The great atendance and on time bording"
Cons: "There is no More options of free food included with the ticket fly and it was a longer flight and there wasn't no tv, no entertament"
Cons: "So the flight was canceled initially due to crew being over clocked but they should have been able to tell ahead of time instead of them claiming that. I think it was poorly passed down the line and can save every one more time. So even though everything was good after that and the flight the next day was fine I'm still giving this a 2 because of how American Airlines handled the situation."
Pros: "My window seat was all."
Cons: "I didn't get a call about the delay like other passengers, only an email at 7am as I was in line to check in for the 8:25am flight 395. The female crew members, a dark haired woman and a short blond haired woman both would have ignored me if the other two people seated by me did not also try to get their attention. The dark haired woman gave the guy next to me headphones and when I held out my hand she just looked at me and walked away as if she'd been called away. Which she hadn't she came back and started with the row immediately behind us and the guy next to me was nice enough to give me his. Also after nearly waiting 4 hours, 9 minutes before boarding we were given food vouchers and told to "run and hurry" and get food "to go" so most people didn't even bother using the vouchers because of that. I've had better flights with American Airlines, I just didn't know this one would be so poor. Definitely way below average expectations."
Cons: "After an 8hr flight from Madrid to JFk you dont need an 4.5hr delay on your connection flight."
Cons: "flight was already very late, and then delayed by an hour on top of that. very little time to make my connecting flight."
Pros: "Flight was fine."
Cons: "Flight was delayed by 3.5 hours. No reason was given."
Pros: "Loved the scanning boarding pass !!! And the constant email updates .. Plane was one hour late"
Pros: "I had a hard time, the connection flight left us, the flight from Charlotte took to long and took off late."
Cons: "There were no more flights that night and had to wait till the next morning, I am hándicap and although they gave me a room in the hotel it was very hard, they took my carryon again and have to sleep like i was, very unconfortable."
Cons: "Old plane for a long trip (Charlotte to San Juan) in First/Business Class with no entertainment. It was like flying in a "more space seat", without seat back entertainment. First time it happens. Have flown several times in First/Business Class from Miami to San Juan and it has been a totally different experience."
Cons: "Finnair used American Airlines and they end cancelling the flight without giving me vouchers for hotel, food or taxi after a three hours line plus four hours waiting on the gate. I was able to be on another flight next day because I call a 1800 number. They have a lot of employees with bad actitud and not willing to help. Inside the airplane they charge for food and the television is a common one that they put whatever they want."
Pros: "Good pilots"
Cons: "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Friendly & informative captain & crew"
Cons: "Smooth flight, no complaints, A+"
Pros: "Food for purchase available is a good idea on long flights"
Cons: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"
Pros: "It was good overall"
Pros: "Staff nice and seat was comfortable."
Cons: "The computers were down in SJC so everyone was waiting in line to check in and drop off luggage. It was a very long and slow process, but staff were friendly and professional even with difficult passengers. The thing that bugged me was they kept telling us not to worry and that the flight would be delayed so that we all could make it. I was the last one on the plane and I know there had to be at least 10 that didn't make it in time. I think the flight was only delayed by like 15min or so. I don't think they should tell people not to worry because the plane will wait for them, when it didn't wait for all. I get it that you want to also please those in the plane already and those waiting at destination so I'm not upset. Just giving feedback."
Pros: "Leg room & comfortable seating. Staff were nice & helpful"
Cons: "They should serve sufficient quantity of snacks in long journey"
Pros: "It was a good flight. The attendants were courteous and accomodating. There was nothing to complain about."
Pros: "I very much enjoyed the male flight attendant in coach. He was fun, attentive and very interacting."
Cons: "I liked all but the seating. Even for coach is too small in my opinion. Pilot flew awesome."
Cons: "Since united took over food court it is impossible to get breakfast. 30 minute wait at the kiosks, missing items at express, no coffee at Stromboli stand, another line to get coffee. 8:30 flight pulls out on time but doesn't leave for another 45 minutes, still posts as leaving on time."
Pros: "very helpful"
Pros: "Love the crew!"
Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Cons: "I missed my second flight by 10 minutes due to a delay from my first flight and was only refunded a small portion luckily I found a good price with Jet Blue wich worked out better"
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Cons: "It took to long to board the flight"
Cons: "The airline is horrible.. Poor customer service"
Pros: "The service since I am handicap"
Pros: "The crew was awsome"
Cons: "my first flight was delayed so when I landed I had to run to the terminal to see if I can Catch my second flight I was worried my whole flight because I thought that I was going to miss the second flight and that my vacation was going to be delayed. Luckily they had not taken off and I think that they waited for us thank God and the crew"
Cons: "Horrible phone customer serviceI."
Cons: "Comfortable and affordable!"
Cons: "No leg room and also a short free movie wouldn't hurt."
Pros: "What I like the most was that it was on time, also the crew was amicable."
Pros: "The seats were very comfortable. I was in the last row and was lulled to sleep by the engines."
Cons: "I had to check my second bag because they had no room for it in the bins. It turned out to be a blessing in disguise because I got to take it for no charge, and didn't have to lug it through the sirport."
Pros: "The flight it self was ok"
Cons: "The back and forth that I went thru between gate to gate and the last minute changes of the schedule"
Pros: "Very organized . On time"
Pros: "Everything! My grandparents needed special assistance with wheelchair and the crew was very helpful! They spoke Spanish and they were able to get a crew member to translate"
Cons: "Last row seats. Nothing of space, man seating next to me in the isle seat couldn't accomodate his legs inside the available space."
Pros: "The United App is a must. Having so many movie and tv options made the flight breeze by."
Cons: "The cabin was so uncomfortably hot. After passing by a second time with the drink cart, there was still another two hours left on our 4.5 hour flight. I hit the button to request a flight attendant, and after 15 minutes, one finally answered. I asked for water, and they stood over me while I drank it so they could trash the cup."
Pros: "Good trip"
Cons: "I never took this flight since the San Francisco flight got delayed that when I got to the gate to board the Washington flight. The gates closed on my face literally. Awesome trip.! (Sarcasm included)"
Pros: "The service"
Cons: "The they need more people espeak spanish"
Pros: "The crew kept us feeling comfortable"
Cons: "Hated the security check in on the airport because of their lack of staff also hatted the flight we were delayed 3 hours"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Cons: "Waitied in the airplane for about an hour till take off. Wasnt offered anything to drink till after."
Pros: "All very happy staff and super professional service."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Cons: "Not only did we sit on the plane for over an hour before taking off, but on an over four hour flight I was refused water towards the end. When I asked for more than one glass I was rudely told and I quote, "you know what? No. We have other passengers who may want water." Are you kidding me? I sat down feeling scolded and like I asked for something ridiculous. We landed after 2am and most of the passengers were sleeping and I doubt anyone asked for more water since I didn't see the flight attendant move again. Perhaps she was upset that I interrupted her from reading her paper? Extremely displeased with my experience. I"
Pros: "Smiling faces !"
Pros: "No me gusto nada."
Cons: "Fue una experiencia horrible. La tardanza del vuelo fue excesiva. Nadie daba explicacion alguna. NO ofrecieron alojamiento en hotel y solo dieron $10 para comida que daban para muy poco porque los precios son altos."
Cons: "United airlines.. Terrible"
Pros: "Everything was great"
Cons: "Their system canceled (it auto confused itself) my tickets and we almost lost the flight. Good thing I'm always 4 hours earlier or else their juggling of seats would have been impossible."
Pros: "The crew of the flight was good but the seat are no comfortable."
Cons: "Comfortable seats."
Pros: "Everything was perfect flight on time the baggage very fast and the flight was just 3:30 minutes smoother than u can ask!"
Cons: "No reclining seats No blankets for red eye flight Terrible idea to have to pay for food and snacks"
Cons: "Staff crabage"
Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"
Pros: "The crew was great, the chairs are uncomfortable."
Cons: "For the price it’s great."
Cons: "For the price, you cannot go wrong. Would recommend and travel again with this airline."
Cons: "People should be restrained from jamming entrance to aircraft BEFORE their zone is called."
Pros: "Great flught for the price."
Cons: "Can’t complain."
Cons: "Tremenda porquería horrendo"
Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"
Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."
Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"
Pros: "On time, new comfortable plane."
Pros: "No issues"
Pros: "it was a good price"
Cons: "Hardest most uncomfortable seats, ever!"
Cons: "I was not informed that this flight would drop us off at a different terminal. We were unable to plan ahead for this u expected change. The seats were terribly uncomfortable and it took an excessive amount of time to get our luggage. Very disappointed!"
Pros: "SEAT was comfortable"
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Pros: "Crew friendliness Ease of boarding Flight went well"
Cons: "I have never flown a Frontier flight that wasn't delayed (this is now my third recent flight with them). We took this third trip because we had $200 in vouchers from a previously delayed flight (that flight was so delayed that it ended up being completely canceled). On this current flight, our departure was delayed 20 minutes. On our return flight, we were delayed 5.5 hours. Frontier has now sent me more vouchers, but I will not be using them. I'm so tired of having ruined travel days due to their extreme delays."
Pros: "Great deal for the price. It was almost on time and flying out of San Jose is convenient."
Cons: "Seats are small."
Cons: "The crew were not welcoming or friendly. One of them (blond, curly hair) was mean and disrespectful to everyone. She had an attitude all the time. Just the opposite of my flight from SJU to ATL. Other than that, the flight was on time, etc."
Cons: "The seats don't recline, the tray table barely hold an ipad, and the only food available is beef jerky and chips. Additionally, it was delayed 5 hours."
Pros: "Quick and organized service"
Cons: "Being charged for a bag on my connection flight."
Cons: "Service got better"
Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"
Pros: "The flight crew was entertaining and handled the situation the best way I could see possible with a plane full of angry customers. I've been flying a lot recently and the frontier crew was the nicest I've seen."
Cons: "The last minute flight delay due to weather that could have been foreseen. When the weather was so poor we should have been notified so I could have booked a flight for another day. Instead the flight boarding was delayed an hour. We were on the plane for over 2 hours before we could deboard the plane. Then we had to wait in the closed airport for another 30-40 minutes. One of the worst flight delays I have ever experienced with no notice of the terrible weather Las Vegas was expected to get."
Cons: "Las 2 horas de retraso del vuelo."
Pros: "It was a newer plane, clean, staff was very courteous. There was not any entertainment and I did not purchase any food items. Over all it was my first flight on Frontier and it was fantastic."
Pros: "The overall experience was good and fair for a standard airline seat."
Cons: "I forgot to check in online, and Frontier charged me rediculous amount of $45 extra just to sign me in"
Cons: "The seats are very uncomfortable"
Cons: "Everything about the travel. Flight was delayed"
Cons: "The whole experience was pathetic!"
Pros: "Like the price for the airfare."
Cons: "Delayed flight for almost 4 hours. And double booked for the seat. My mom had another person booked on the same seat number we have."
Pros: "Everything went well. No issues at all."
Cons: "Deplaning is slow. Should consider a rear deplaning procedure from back doors into tarmac and into terminal."
Pros: "Nice service. Exceptionally new plane about a year old to the month."
Cons: "Need to ask people to prepare to deplane. Perhaps use rear door to expedite process"
Pros: "Great service."
Cons: "Limited food"
Pros: "The flight was Very puntual, clean and nice personal in the round trip. I will recomend to my friends and I will flight again soon."
Pros: "El personal muy atento"
Cons: "Asientos un poco incómodos, no hay entretenimiento"
Pros: "On time, attentive service"
Cons: "Food selection limited"
Pros: "No setbacks. On time departures. Arrival ahead of time."
Cons: "Food is quite limited."
Pros: "boarding and treatment by staff wad excellent"
Cons: "$3 for a cup of coffee is outrageous.... other airlines at least include beverages and a snack (peanuts etc)."
Pros: "Low prices, departures and arrivals with very specific schedules On Time."
Cons: "There's no food or drinking options, if you have any carry-on you'll have to pay $45."
Airlines flying from San Jose to San Juan Luis Munoz Marin Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights