Staff on board was friendly and professional
Check in counter was closed more than an hour before flight even though electronic tickets weren't working!
Pretty average experience. Did not like that first checked luggage was charged for an international flight.
Food was by far the worst of any airline I’ve flown. It was unreal....the smell...wow.
I couldn't watch movies so I asked flight attendant she said " watch next screen ". But there was someone sitting! How can I do that!!! They didn't say sorry
a crew member was extremely rude and yield at us because we got confused with custom’s paper work and eventhough she saw we were there filling it out again she told her coworker to close the flight with out us and nobody did or tried to help I would never recommend, if I could rate no stars for bording and crew I would do it
Miss morning fight onAeroméxico ,canceled our return fligh thome Wanted to charge us more to More to book a flight back the fair was the fair was double the price what I paid so I had to book with United Airline
I like the courteous crew members, very cordial & attentive.
The long wait on the aircraft after all passengers and crew were on board waiting for the oxygen tank to arrive.
Where do i start? It’s a short flight to be sure but air canada planes never feel like many Other airlines’ mini planes or puddle jumpers. they seem new, spacious, seat back Entertainemnt, just great. Also, there is no scrimping on Service. How many Delta or united or American flights have i taken on this route only to be told “coffee or water” and sometimes no coffee “the flight is too short”. Nonsense! Granted I was in business, but I had a full hot breakfast served and a full array of beverages offered. It AC can do it, everyone can. The flight attendant was lovely.
The flight was too short :)
I love the variety of entertainment, it never fails.
I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!
smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl.
Food not included with insane flight costs
Flight was delayed over 8 hours due to "mechanical issues." Went from a nice 757 to a 737 which was a little more cramped.
There was a flight attendant who was a little rude.
Boarding was very easy , no long line , trip was on time .
Staff was friendly
United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit.
The crew did a good job with the sick woman.
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