Once the seat assignment snafus were fixed, everything went fine.
When we make the reservation, WE TELL YOU that we have two kids ages 3 and 5 travelling with us. WHY DOES YOUR SYSTEM BREAK US UP INTO 3+ GROUPS? It just ends up in more work for your gate agents to put us together as well as you can before the flight. This happened on the flight out and the flight back. Also, on the flight back the agent and crew had to bump people who had already established themselves in their assigned seats in order to fit us in in a sane way. Also, don't make us download a sketchy app to view in-flight entertainment. There are ways to deliver entertainment that don't require installation of software for just a flight. Not that it matters to us, because entertainment wasn't available on the flight to cabo.
terrible food and no drinks before snacks
Always on time
Everyone who works for the airline is very friendly and diligent, making sure everyone gets to the destinations smoothly with out trouble.
Boarding was easy and on time. Seats were comfortable. Crew seemed to bypass me because the seats around me were empty. No entertainment but the flight wasn't too long.
|Flights Arrive in||San Diego|
|Flights Depart from||San José del Cabo Los Cabos|
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