Decent experience. There was no entertainment, and I didn't get any food. I didn't like having to pay 45 dollars to bring my backpack with me, (both ways = $90)
I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
I had to pay $25 to check a bag I could have carried on. To make matters worse, they attendants checked bags at the gate for FREE. I didn't like the hidden / nickel & dime fee and I resent that I paid when others did not.
The flight was cancelled ten minutes before boarding with no alternative travel plans recommended. Turns out the discount airline is no longer a discount when you need to purchase another flight (on Alaska, which was wonderful and accommodating) to get to your destination.
Flight got cancelled. So I missed my $500 follow on flight from San Diego. Couldn't speak to anyone from spirit. Kept getting hung up on. Absolutely the poorest customer service I ever received. Also spirit wouldn't compensate me for the $150 hotel room I missed Becuase of their cancelled flight.
The flight was quick and there didn't seem to be much turbulence.
Airline tries to charge you for every little thing they can. Ended up paying over a hundred dollars for luggage because they made me check my supposedly free personal item, and there ended up being ample room in the overhead bins. You end up paying the same price you would for a better flight. I will never fly with them again. Staff was incompetent and standoffish. I didn't seem to be the only one who had problems either.
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
Pleased that a snack and beverage were served even though the flight was only 50 min.
Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.
Plane was really old. My seat barely had a cushion and the arm rest was missing (broken off). The seats were so worn out that I could feel the passengers knees behind me digging into my back during the whole flight.
Alaska is always a great airline on which to fly. Friendly are efficient crew. On-time departures and arrivals.
Another secure door should be installed in the rear of the plane, behind which NARCISSISTIC MILLENNIALS could be incarcerated and made to “feel safe”, while at the same time, protecting the rest of us from their selfish behavior.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
Worst flight EVER! Our flight was delayed for 4 hours before finally being canceled. We told to come back and check the status every 3o minutes, which we did and were assured the flight would not be canceled. My wife and I ended up having to rush like crazy to jump on another flight with Alaska Air in order to get home to be a work the next day. We ended up boarding 5 minutes before takeoff. We ended up leaving all of our friends behind and they are still stuck at the airport today in Cabo, San Lucas. When we landed in San Diego, Spirit's website claimed the flight left at 5pm which was FALSE! Needless to say, I will never fly Spirit Air again and will advise all of my friends and family to never book Spirit Air again either.
Not a fan of extra fees although they do waive for active military. Seats do not recline and are smaller with less padding than other airlines. Tolerable due to short duration of flight.
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