Find cheap flights from Mexico to San Diego
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Round-trip
1 adult
Economy
Tue 2/28
Tue 3/7
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Good to know
Low season | February |
|---|---|
High season | December |
Cheapest flight | $124 |
Average price round-trip | $2,334 |
Good deal round-trip | $183 |
Good deal one-way | $184 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Cancun to San Diego
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to San Diego
- Looking for cheap airfare to San Diego? 25% of our users found tickets to San Diego for the following prices or less: From Monterrey $414 one-way - $321 round-trip, from León $404 one-way - $507 round-trip, from Mexico City $472 one-way - $542 round-trip
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly from Mexico is February.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest San Diego flight deals.
FAQs - booking San Diego flights
Top 5 airlines serving Mexico to San Diego
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29410 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
Airline reviews
Pros: "Crew and seat great."
Cons: "Taking a bus to walk up stairs to board needs to improve."
Pros: "Crew and seat great."
Cons: "Taking a bus to walk up stairs to board needs to improve."
Cons: "I don’t like the fact that 1st class passengers get more food options than other passengers. If the restrictions of serving food are for health reasons w Covid you shouldn’t be making exceptions, its hypocritical and illogical."
Pros: "This flight had more leg room in the first class A aisle than the connecting flight from San Diego to Seattle. The crew and attendants were amazing and very nice."
Cons: "Nothing, it was top notch."
Cons: "Nothing"
Pros: "Nothing. Terrible customer service; horrible experience."
Cons: "Nothing. Terrible customer service; horrible experience."
Cons: "Flight delayed by 40 mins, then left 40 mins after scheduled even including the delay, no free in seat entertainment and the wifi was broken. Really not a fun flight overall. Also, please Alaska, get rid of that Cabernet Sauvignon that's sweeter than grape soda. Single worst wine I've ever tasted."
Pros: "It was on time"
Cons: "The first class crew were TERRIBLE! They were obviously not happy to be there or be working. Didn’t check back on us, didn’t pick up our empty glasses, and didn’t even say goodbye. Too busy just talking to each other. I assume this was because it was an American flight. I’ll fly Southwest next tim"
Pros: "legs space."
Cons: "have a screen on each seat."
Pros: "Great crew, nice service, comfortable."
Cons: "Nothing. Loved it."
Pros: "Seats were pretty roomy in coach."
Cons: "NA"
Cons: "2 hour delay on take off"
Pros: "The flight arrived 30 mins early!"
Cons: "The stewardess did not give me a cookie :("
Pros: "Crew so polite and friendly. Also very accommodating with young man with special needs."
Pros: "The crew was good, on top of refills and trash. We were able to board and take off on time and landed early."
Cons: "Even for first class, the seats aren’t really much roomier or comfy than coach. More leg room, but that’s it."
Cons: "A little more food on the 4+ hour flight. Otherwise a great experience!!"
Cons: "Flight attendant was on phone rather than greeting customers as we deplaned."
Pros: "I always enjoy Alaska but this was another level. I was horribly late and still processing at security with 10mins until take off and the guy at the gate called me to see where I was - gave me mins to make it - which I did - just.. I was traveling to San Diego to meet my family for the weekend - I would’ve been in severe trouble had I missed the flight. Thanks Alaska!!"
Pros: "Debbie was the flight attendant that covered my area and she was extremely prefessional and attentive from the minute I arrived until I left. Often checking in on me to see how I was doing. I had started to get a migraine upon boarding the aircraft. This made me feel cared for and not alone being a solo traveller. I was most appreciative or her compassion and kindness. Thank you, Debbie!!"
Cons: "I was in 1st class and they ran out of breakfast options."
Cons: "There was only water served then 30 minutes before landing they served juice. We had to ask if we wanted some of the cookies they are suppose to give out"
Pros: "On time. Leg room. Service."
Pros: "I had no problems with my pet"
Cons: "Great flight fast Only thing was I didn’t get my boarding pass for my second flight and I had to go through security all over again"
Pros: "Nice roomier plane lots of leg room in main cabin"
Pros: "The mood lighting on the plane."
Cons: "Not applicable; everything about this flight was great!"
Pros: "The crew was excellent and the aircraft was clean."
Cons: "The only downside was the plane had no food and the announcement wasn’t made until we were already boarding (they didn’t know either - not their fault). I was expecting lunch since I was in first class, but the crew did as well as they could to provide us with snacks."
Pros: "Everything was on time!"
Pros: "Consistent, professional, & courteous."
Pros: "Everyone who works for the airline is very friendly and diligent, making sure everyone gets to the destinations smoothly with out trouble."
Pros: "Once the seat assignment snafus were fixed, everything went fine."
Cons: "When we make the reservation, WE TELL YOU that we have two kids ages 3 and 5 travelling with us. WHY DOES YOUR SYSTEM BREAK US UP INTO 3+ GROUPS? It just ends up in more work for your gate agents to put us together as well as you can before the flight. This happened on the flight out and the flight back. Also, on the flight back the agent and crew had to bump people who had already established themselves in their assigned seats in order to fit us in in a sane way. Also, don't make us download a sketchy app to view in-flight entertainment. There are ways to deliver entertainment that don't require installation of software for just a flight. Not that it matters to us, because entertainment wasn't available on the flight to cabo."
Pros: "Great flight, crew and airplane. I love the brand new Boeing 737-900s that Alaska used on our route. Gorgeous new plane, great crew, and on time performance."
Pros: "The crew was wonderfull, very attentive, pilot got Us before schedule. Overall very pleasant and smooth flight."
Cons: "There was nothing I did not like about the flight."
Pros: "Boarding and expected part of the flight were fine."
Cons: "Because if weather, were were placed into a holding pattern, then rerouted to Ontario, where we were refueled and then flown back to San Diego. Very little information was passed along. The crew began to get short and frustrated with the passengers."
Pros: "Every employee was professional, the plane on time, the landing was smooth."
Cons: "I can't say anything nagative for this flight."
Pros: "Got exit row seating (16C) and crew was good."
Cons: "Wifi isn't reliable near Cabo - so get your movies and messages in! Restroom in the back made using it at times (drink service) impossible for 10+ minutes."
Pros: "Always on time"
Cons: "Assigned seats separated from my husband. I'm seated in the middle of a couple, while my husband is on the other side of the row. Not happy at all"
Cons: "There were no blankets and it was a bit cold on the flight"
Pros: "HAD TO SIT ON PLANE FOR ALMOST 2 HOURS AFTER 2 HOUR INTERNATIONAL FLIGHT. TERRIBLE"
Pros: "My return flight was precisely on time, boarding was efficient and the offer for a free chat service while in the air (though I didn't use it) was a nice touch."
Cons: "While my flight was short and snacks weren't necessary, I was pretty underwhelmed by the snack offerings."
Pros: "It was fine. We thought we had one free bag but we're told we didn't. Really typical of flying today. Everything cost extra, bags, food etc Pretty typical"
Pros: "Great on board service. Friendly staff and good entertainment accommodations."
Cons: "The boarding of the plane was not well organized and although they were boarding from the front and back, it was still crowded and people were trying to pass one another with lugggage in the aisles."
Pros: "Great Upbeat Crew makes for a pleasant flight!"
Cons: "Nothing"
Pros: "I returned on Flight 552 from PDX to SAN. I really want to appreciate the patience and good humour of one of the crew, Becky, who was serving us. I will certainly fly Alaska again."
Pros: "Promptness of departure"
Cons: "Very crowded"
Pros: "Ease of check-in, attitude of personnel"
Cons: "Small supply of favourite food items -"
Pros: "Boarding was easy and on time. Seats were comfortable. Crew seemed to bypass me because the seats around me were empty. No entertainment but the flight wasn't too long."
Pros: "It was my first time flying with Alaska. I was pleasantly surprised with the boarding times, organization, super-friendly crew, free entertainment (a few select movies with complimentary tablets to view them on), and outlets for charging mobile devices in every seat. Easily the best flight I've had in a couple years. I will fly with Aaska again."
Cons: "I felt like the aisle was unusually small ( I was sitting in an aisle seat and was occasionally bumped by people walking by me. Then again, I was in a deep sleep most of the time and could have easily been leaning into the aisle....I'm not really sure. Overall though, best flight I've had in a while. They really do a great job."
Pros: "Very professional"
Pros: "The crew in Fresno actually moved me to an earlier flight that did not route through San Diego, but rather Seattle. They were super helpful and had excellent customer service. They actually checked me in before I arrived because the timing was very tight for me to check in on time. I had a great experience with the service in Fresno."
Pros: "There was an issue with my itinerary and the check in desk folks were able to troubleshoot and resolve quickly and had me on my flight with no stress. Give them a raise!!!"
Pros: "Delayed"
Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Pros: "Very attentive and engaging crew."
Cons: "really nothing!"
Cons: "Flight was late for one hour"
Cons: "Almost 3 hours delayed"
Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Pros: "The crew and staff were friendly. The flight was full so they checked our bag at no additional charge."
Cons: "They had no earphones for the flight from Cancun."
Pros: "Charging at every seat is great."
Cons: "All of the plane extras (e.g. WiFi, food service, etc.) were out of commission for some reason. Without WiFi, I couldn’t watch anything on my own device, and I would’ve had to pay for a headset that is compatible with your screens."
Pros: "The crew was amazing."
Cons: "Cleanliness"
Cons: "The only problem with the food was it was all canceled because of rough weather."
Cons: "I’m would be much better if I can sit by my husband."
Pros: "I was upgraded to Comfort+ and the seat next to me was left vacant. That was a great flight!"
Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"
Pros: "It was a nice flight. No troubles"
Cons: "Nothing"
Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"
Pros: "Good movies; nice crew"
Cons: "Missed waiting 5 hours for next flight"
Pros: "Nothing."
Cons: "I missed check in (not flight) by 5 minutes. Delta did nothing. I called Aeromexico. After 30 minutes on hold they told me there was nothing they could do. Called Kayak, you guys said you couldn’t do anything. Finally I got some 3rd party phone number I was given by Kayak. I called the number and it was not in service. In all my years using this app this was the biggest disappointment ever!!!!"
Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Nothing"
Cons: "The schedule was not good and I was needed to take later flight than I ordered."
Pros: "Like Above"
Cons: "Like above"
Cons: "It was very hot in the cabin during the flight. Several passengers noticed."
Pros: "Flight was on time, flight attendants were very nice and professional."
Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"
Cons: "Everything was great"
Pros: "Everything went fast & smooth"
Cons: "No leg room"
Pros: "On time, comfortable, great flight attendants."
Pros: "Delta personel were wonderful and helpful both flights"
Cons: "Flights were continually changed both on route to Cancun and on the way back"
Cons: "Did not like being assigned a seat next to the bathroom and having an aisle full of people waiting to get in."
Pros: "Great entertainment offering plus liked that I was able to charge my phone at the same time."
Cons: "Nothing to add"
Pros: "We flew Delta. My husband fractured his ankle and got a cast the day before our flight to Cancun. No turning back Our seat assignments had us separated on some segments and also at window and middle seats. On all flights we were bumped up to comfort seats with an empty seat next to us for his cast and the final flight home put in an earlier flight home to avoid a six hour layover! Delta really went over and beyond expected."
Cons: "Kayak sent me an alert to our flight telling us we left from Terminal S in Atlanta. After several joyvrides on the tram we found out there is no Terminal S!"
Pros: "Crew was nice"
Cons: "Plane smelled strongly of urine whenxwe boarded and for the next 6.5 hours."
Pros: "I loved that I was able to get home! The crew was nice."
Cons: "It was very very warm in the plane. The entertainment unit was lacking."
Pros: "Flight was fine."
Cons: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."
Pros: "Not a good experience. Crew was unhappy, disengaged, seemed too busy and buried."
Cons: "NEverything seemed hurried and frenzied. Airplane was dirty when we boarded."
Pros: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Cons: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Pros: "Nothing"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Pros: "The movies were spectacular"
Cons: "Food was a bit plain"
Pros: "Delta’s crew were professional"
Cons: "Uncomfortable seats, reclining only about an inch is not enough for a 5+ hr trip"
Pros: "It was a good flight"
Cons: "Nothing"
Cons: "For a competitive price charged by almost any other airline for the same distance, there was no lunch on a midday international flight? That is terrible. To make things worse, the entertainment screen was broken. It did not respond to touches. More of an ordeal than entertainment. To top it all, the current flight info (e.g. time at departure & destination, flight duration) was all wrong. Not a pleasant experience."
Pros: "I Love flying on Delta especially since I'm often upgraded to Comfort or first class."
Pros: "Loved the customer service & movie options"
Cons: "The flight only had snacks for free; wish sandwiches would be given for lunch"
Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."
Cons: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."
Pros: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Cons: "Wish it would've had more movie options"
Cons: "The fact that booking with kayak wouldn't let me pick my seats and traveling with 2 kids under 4 it made it very stressful trying to figure out how we could sit together or even the same end of the plane."
Pros: "Nice plane."
Cons: "No in flight TV."
Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"
Pros: "yes good"
Pros: "Amazing an comfortable"
Cons: "Food"
Pros: "Got the destination pretty much on time."
Cons: "In seat entertainment, wifi and power."
Cons: "Best flight experience I’ve ever had!!! Would fly Copa again in a heart beat!"
Pros: "Everyone was amazing"
Pros: "Everything on time"
Cons: "Seat Comfort / food"
Pros: "The crew was rude. And yelled at least passages who asked for help"
Cons: "Better crew"
Pros: "Amazing crew."
Cons: "Not even a 30 min episode of Friends :'("
Cons: "The price for the flight ridiculous to high never again"
Pros: "Easy to board"
Cons: "Better communication with the speakers"
Pros: "Fast boarding"
Cons: "Food, silence on flighting, crew all the time make many rules all the night, and nobody sleeped."
Cons: "The communication could have been better. If you have to add on 1.5h of flighttime due to an extra stop for refueling, you should tell the customer that information! Lots of people missed their connections, shuttle buses etc because we didn’t get that information!!!"
Pros: "Crew assistance"
Cons: "Airplanes too old"
Pros: "Nothing, really, except that our luggage arrived with us."
Cons: "Absurd boarding area in Panama. Totally third world, or maybe a livestock holding pen is a better description. You have to go through security screening at the gate AGAIN, so those ridiculous $5 bottles of water you just bought to survive the wait in the overcrowded, hot waiting area? Throw them away or drink now, says the screening agent. I will never take a flight with a connection in Panama again."
Cons: "I did not like the 2 baggage 23 kg rule. International flights are always 32 Kg. I had just one baggage with 29 Kg. and you guys wanted to charge me 104 extra dollars for my only one bag! Too much. The 32 kg for international flights is the commun rule among all airlines, except Copa. Need to change it. Thanks"
Pros: "Panama uses American dollars so no need to get extra cash to use during layover. The flights are always quick out of Panama."
Pros: "The boarding process was very efficient and the staff was both very sympathetic as well as helping. I had great flights with you, thanks!"
Cons: "The food has few to none vegetarian/vegan options. These days more and more people are trying to eat in a less cruel and healthier way. It would be great if you could keep up with that trend =) Otherwise it would really make me (and a lot of other people) happy if the disposable items such as cutlery and packaging were optional, so to reduce the plastic waste. All in all you offer a great service =)"
Pros: "On time performance"
Cons: "outdated seats, video system, food"
Pros: "Overall good, good service."
Cons: "Seat not comfortable, did not liked the food, cold and no blankets."
Cons: "Did not happen, forces to spend the night in Panamá due to airline miss-management and miss-planing. Ruined my trip!!"
Pros: "Not much"
Cons: "Extra security screening was slow, unprofessional and served no purpose. Area was hot, crowded and uncomfortable. Not enough seating in boarding area."
Pros: "Old plane with no technology. Flight attendants, 2 males, very unorganized and made you feel they were working at a stadium seling sandwiches. The lady besides me was travelling with all her family, a big group, and by mistake it seems that they ordered 2 gluten free meals. They needed only one. The attendant refused tongive the other lady a normal sandwich!!! He said, yoynare created an issue, now, you have to wait until we finish the service and we will see waht we can do ( we were on the row 6!!!) ant the end she accepted the gluten free because ahe was hungry. Unbelievable answer and zero empathy tonsolve the situation."
Cons: "The quality of service provided by your employees. You really need to work on trainig. Similar issues happened in the second flight. The attitude of Copa employees has been going down the hill in the las year or so."
Pros: "free wine"
Cons: "seat didn’t recline due to exit row"
Pros: "Staff"
Cons: "Separated us into two middle seats. The man behind me kept kicking me from under my seat. He was extremely rude."
Pros: "The food and the first class seating"
Cons: "My luggage was lost"
Pros: "The crew was excellent"
Pros: "On time departure. On time arrival."
Cons: "You have to go through security in Panama twice. Check in line at Tocumen Airport in Panama took longer than necessary."
Cons: "The food was not good and cold. there weren’t options on entertainment"
Pros: "El servicio a bordo es muy buenos. Las personas muy buen trato"
Cons: "En Cancún el sr. Que nos atendió en el counter fue bastante grosero Nos trato muy mal inclusive nos iba a enviar a hacer la fila de nuevo por q mi maleta pensaba 2 kilos más. Le dijimos que solo traíamos dos maletas y nos dijo eso no es mi problema ud puede traer 10 maletas pero ninguna con sobre peso. Como se nota que ud nunca viaja me dijo. Son 107 dólares si quiere llevar su equipaje y si no de una déjelo acá en Cancún y váyase ud para Costa Rica. Ni esposo tivo que ir por otra maleta para poder viajar pero no me gusto la forma en que se burló de nosotros y la manera en que nos trató"
Pros: "The service and the attention are very good besides the good efficiency. I like to fly with Copa."
Cons: "The food"
Pros: "Ha mejorado la comida que dan en económica, en especial par un vuelo tan corto. Las tripulaciones colombianas son más amigables y orientadas al servicio que las panameñas. Panameños: Wake Up!!"
Cons: "Ya es hora que inviertan en esto. Tanto en ejecutiva como en económica."
Cons: "The flight was overbooked from Panama to Lima, so they leaved us for another day, and we missed the flight from Lima to Cuzco as well as the tour of tomorrrow morning to Machu Pichu, more than 1200 dollars of lost and for sure no responsability from Copa."
Pros: "Nothing in special"
Cons: "Even though I checked in online, had to go through a very bureaucratic process to check in the bags, reallybad process, lack of design thinking!"
Pros: "There were a few crew members that were working really hard and reached out to try to help me."
Cons: "I was frustrated by the lack of communication. There was no announcement that the there was even a delay until AFTER the boarding time had passed. I was extremely confused and when the announcement was finally made, it was in Spanish only. Then the flight was cancelled (which is understandable and totally happens) but no one assisted me with rebooking or informed me what was going on. I was traveling alone and it was a very frustrating experience. Overall I was at the airport from 11pm to 4am the NEXT day. We were offered accommodation but not until 11am (our flight was supposed to be at 5am) and then we were shuttled back to the airport at 12 midnight for a 4:40am flight. Then my layover in Panama City was extended by 4 hours. Overall, my travel time was nearly 56 hours."
Pros: "Nothing. Everything was a bad costumer service."
Cons: "I missed my flight because in the town I live , there was a landslide and rocks fall on the road. And it was impossible to get out of the town and I didn't find any help for refunding or changing the dates of my flight. Really bad costumer service, I'm still waiting for a reply of the emails I sent to vayama. Imposible to comunicar with it by phone with them and with the kayak office in Colombia."
Pros: "Our flight out of San Francisco and the connecting flight to Lima were both right on time. The short connection in Panama worked perfectly. The gates for connecting flights were announced before we arrived in Panama which really helped. Crew were friendly and helpful."
Cons: "Food could have been better."
Pros: "Todo excelente"
Pros: "great service"
Cons: "Checking our luggage and dealing with the personnel was very stressful. We will probably not fly with Copa again."
Pros: "Flight on time and crew with an excellent service level"
Cons: "The check-in process is not that easy, and impossible to make from a Smartphone or a Tablet"
Pros: "Short plane ride"
Cons: "Second plane from panama to Costa Rica, the crew embarressed me and my friend and I will never fly on that airline again if Sandie Machida ever works on it. She is the ruddiest and most unprofessional flight attendant and needs extra lessons on costumer service and how she hosts guests."
Pros: "In flight staff was very friendly and attentive. Especially Miguel who put forth extra effort trying to help us find transportation options to our hotel at the time of day we arrived."
Cons: "The only thing that was inconvenient was that because of the mode of travel (private flight) we used to get to San Jose, we had to sit at the airport for almost 5 hrs and even though there were at least three other Copa flights to Panama City, they were all overbooked and we Were not able to change to an earlier flight."
Pros: "Airplane was clean, good entertainment choices"
Cons: "Unusual from Copa, the business class service was subpar. A rude flight attendant, and used glasses were left in our seats for almost the whole flight."
Pros: "Flight was on time and arrival was earlier than scheduled."
Pros: "Staffs were so kind and professional."
Pros: "Once you were past the security procedure near the gate, you were ok."
Cons: "I understand the concern for safety, but having a security screening in order to enter the boarding area doesn't seem to enhance security, and it does add real palpable pain to the boarding process. There has to be a better way."
Pros: "Easy flight with great connections. It seems most of copas flights are in the same area of the airport. Making Connections is a breeze."
Cons: "The TV above my head kept retracting and opening back up every 2 minutes. A bit irritating"
Pros: "The boarding was good ,the aircraft welcome was a little okay. All my flight information was on time and excellent through the web site."
Cons: "They didn't have any meal for vegetarian person."
Pros: "Very easy. Very in time"
Cons: "Breakfast"
Pros: "I really liked how boarding was on time and the hostesses were very nice....the in flight service was above what I expected. ...well done Copa. ...I will definitely fly with them again"
Cons: "space"
Pros: "Planes on time."
Pros: "I paid more money to take the 14:40 flight rather the 15:15 which was $100.00 USD less, to find out my flight was delayed by 45min.. seat didn’t recline and was just a bad experience"
Cons: "Flight was delayed."
Pros: "One of the flights at least had onboard movies."
Cons: "Better organization, And no discrimination from the airport staff at Mexico City. Including the lack of information given (sign showing on time) when clearly there was a 3 hour delay and the gate number kept changing and none of the staff knew what was going on"
Pros: "Plane"
Cons: "Food"
Pros: "Nice staff"
Cons: "Plane was late, missed connecting flight. Hotel for Mexico City was 2 star and small food voucher."
Pros: "service excellent,staff excellent."
Pros: "The meals and flights attendance were great"
Cons: "The AC on flight 748 for some reason it wasn't cold enough. No entertainment on the seat. Maybe is older air plane."
Pros: "Being served a delicious glass of orange juice during taxi to takeoff."
Cons: "Entertainment center was broken on my friends and my seats and Classe Premier was full so we couldn’t move. Sandwich was “bacon” but there was almost nothing in between white bread."
Pros: "On plane entertainment was great, along with the charger port for phones. Leg room was great, seats comfortable and even served free breakfast and gave complimentary headphones. Very nice trip."
Cons: "Not organized enough. Had to rush to second flight because 1st flight was delayed"
Cons: "The signage for flight gates should be more timely. Some flight gates were not posted until minutes before scheduled departure times."
Pros: "Everything but the screaming babies was great."
Pros: "No hassle."
Cons: "Food was awful...did not even eat it."
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary."
Pros: "Sales rep understanding"
Cons: "Sales rep unable to provide compensation when company delays flight for many hours or a day"
Pros: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Cons: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"
Cons: "El vuelo fue cancelado y se tardo 5 horas en salir. Nos hicieron dormir en las bancas del aeropuerto sin indemnizacion!"
Cons: "The flight attendent gave my seat away and placed me in a seat where the tv was broke. The. Later I was ignored when I tried to ask for water."
Cons: "Changing flights is becoming Aeromexico’s normal practice, but if you want to change (even if you paid full price in Fiart Class) they’ll charge you for it. They should review their policies."
Pros: "Landed safely :-)"
Cons: "No veg food option at all. I had to survive the whole journey on peanuts. Audio sockets were broken, couldn't watch TV. The tiny TV screen was too far to see as well :-("
Cons: "Transferring in Cancun is a terrible experience."
Cons: "I will never fly with this airline again. I missed my original flight so they cancelled all of my flights without my permission and resold my seats. Talk about making an easy $2k without doing absolutely nothing. I paid for another flight to get to Mexico to fly to el salvador when they told me that they cancelled everything. Now I am stranded in Mexico on Christmas and they don't care."
Cons: "Our terminal changed the same day we left. We got off at terminal 2 in Cancun only to pay for a taxi to take us to terminal 4. Then we left 1 hour and 45 minutes late, therefore, extending the total trip."
Pros: "Aeromexico is great air company"
Cons: "The waiting at the airport for 3 hours when it was only for a 30 minutes flight"
Pros: "Crew was nice and friendly."
Cons: "went to Cancun and out of the four flights, only had in flight entertainment once. Ac was barely working and in terms of beverages it was only coke, sprite, water, coffee or juice. Seen better selection on every other airline I've flown in. Seat cushion barely there."
Pros: "Nothing"
Cons: "Food was terrible and seats are uncomfortable"
Cons: "All of the flights were delayed on our trip to Cancun from SFO. One of the flight delays caused us to miss our connection from Guadalajara into Cancun. They did not have any other flights to Cancun that day so we were put on a flight into Mexico City then finally to Cancun. We understand things like this happen with travel, but the lack of compassion for the situation was shocking. They were not apologetic at all! The lack of communication in English added to the frustration. This was our first and definitely only time we travel with Aeromexico!"
Pros: "They rebooked us on a non-stop united flight"
Cons: "Charging ability, a movie, free bag would be nice"
Pros: "Comfort"
Cons: "The flight changed. The terminal and the flight number changed. No information was given. Information desk had no idea."
Cons: "Delayed more than one hour"
Pros: "Good service."
Cons: "N/A"
Pros: "The food, crew, and level of comfort provided"
Pros: "Good legroom"
Cons: "Aeromexico is rife with delays, every single flight i have taken in the last 4 days was delayed - it is budget airline but it was too painful to have 2 missed connections, 5 delayed flights and extended waiting at airports. Never again."
Cons: "Our flight leaving cancun connecting to mexico city on our return to LAX had a time change that no one contacted us about. Our flight was scheduled to leave at 5:36pm, yet when we got to the airport we were told that the flight is actually at 4:25 and that we might not get on the flight. The gate agent was very rude to us when we were upset and asking questions about why our flight time changed and why we weren't told."
Pros: "Movie selection was pretty decent"
Cons: "Seats very uncomfortable, flight attendant had an attitude because i asked her to help me out with my head phones. Had to ask twice because she told me to give her a minute mean while she was running her mouth with the other flight attendants in the back of the plane."
Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Cons: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"
Pros: "There was nothing to like about my experience."
Cons: "I booked round trip ticket's to Cancun from NYC. I had a change of plans . I needed to add my 2,4yr old to my trip.The Aromexico agent wanted to charge me over 1000.00 for the two children, to travel with me even though online the tickets were $200.00.They would not let me book my tickets online because the children were minors even though my ticket was already bought. I ended up purchasing tickets on delta to get to Cancun. However I was under the impression that I would return with Aeromexico on the round trip ticket I had already bought.NO! according to Aeromexico even though you buy a round trip ticket if you fail to use 1 leg of the trip you loose both ways WHAT! Then they refused to allow me to speak to a supervisor it was hands down the worst experience I have ever had with an airline in the 30 yrs that I have been traveling internationally. I would paddle boat rather than use this air again."
Pros: "Not too crowded"
Cons: "We didn't know the gate number until after boarding time. We boarded very late. Couldn't get comfortable in the seats"
Pros: "2 hours delayed. Unbelievable"
Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."
Pros: "We arrived safely."
Cons: "Flight was delayed by an hour waiting on connecting passengers to clear customs. Boarding was disorganized and chaotic."
Pros: "The seats were extremely comfortable. They provided free entertainment."
Pros: "everything."
Pros: "Meh"
Cons: "The airline reps were not very nice and they kept changing the gate"
Pros: "Great flight & service!"
Pros: "very helpful flight attendant crew"
Pros: "Entertainment. Every seat had their own tv."
Cons: "Turbulence."
Pros: "Everything was easy"
Pros: "SeAts"
Cons: "No entertainment no WiFi. Lots of angry people about that."
Pros: "Good crew"
Cons: "My tv monitor did not work."
Pros: "Crew was pleasant."
Cons: "My comments for the Charlotte flight were supposed to be for the flight to San Diego. Boston to Charlotte is too short for there to be any issue."
Pros: "I like when they dim the lights so I could sleep"
Cons: "Flight attendant was rude, I was too tired to deal with her attitude"
Pros: "Excellent beverage service and opportunity to purchase food"
Cons: "How to connect to AA in flight entertainment. Always takes forever to connect"
Pros: "The meals on Japan Airlines (JAL) were delicious!"
Cons: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Pros: "People were ok"
Cons: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."
Cons: "Had to buy another ticket"
Pros: "Price was reasonable"
Pros: "Smooth operation!"
Cons: "Boarding a slight bit disorganized"
Cons: "Delay in boarding was over an hour"
Cons: "difficult connecting to wifi."
Pros: "Love the entertainment system, watched a movie and was able to charge my phone too"
Cons: "Gate the boarding process but that's about it"
Pros: "TV screen in back rest was nice"
Cons: "See comments above"
Pros: "Quick and painless flight"
Cons: "When you are running late to make the flight it’s stressful enough. The last you need is an employee at the gate telling you that your caused the flight to leave late. By the way we took our seats and waited about 15 minutes before we pulled away from the gate and landed early. Airlines should recognize this is stressful for their customers and be trained to handle it differently. Furthermore most delays are not caused by customers. Also don’t charge $10 for a stale sandwich."
Cons: "The crew was rude."
Pros: "Quick easy flight"
Cons: "The terminal was a long way from the main terminal and accessible only by shuttle bus. Also we had to re-check our bags following our first leg flight and subsequently couldn't change our flights to an earlier departure."
Pros: "An open seat next to me"
Cons: "Turbulence"
Pros: "Everything was great!"
Pros: "Great flight"
Cons: "No food"
Cons: "Flight was delayed 35 minutes. No reason given."
Pros: "Flight was on time"
Cons: "No individual movie screens and no way to connect to the one movie on the flip down screen since I didn't have the American Airlines app."
Cons: "Unbelievably poor customer support. They accidentally canceled my flight and when I tried to retrieve my seat back, the lady was taking it as somebody else problem... If the AA was the one made an error of canceling my seat, I wished they would show at least an attitude of taking responsibility to fix the problem."
Pros: "Short flight"
Cons: "Numerous delays."
Pros: "Quick and easy thanks"
Pros: "Tons of entertainment options, friendly crew, flight was on time"
Cons: "My seat was not clean"
Pros: "Staff on the plane was pleasant."
Cons: "When I checked in I wasn't given a seat assignment. I had to wait until I got to the gate."
Cons: "Terribly uncomfortable seats"
Pros: "Well organised"
Pros: "Roomy aisle seat"
Cons: "Nothing"
Pros: "Friendly, efficient service."
Cons: "Nothing."
Pros: "Friendly, efficient staff. Quick boarding process"
Cons: "Flight was delayed by a few minutes"
Pros: "Beach pool fishing n company"
Cons: "Heat"
Pros: "On time, easy boarding"
Cons: "Too cold."
Cons: "Took my bag for no reason, I flew there with it."
Cons: "Missed Connection."
Pros: "Great service!"
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Pros: "Smooth boarding"
Cons: "No entertainment"
Pros: "SEATS IN FIRST CLASS WERE EXCELLENT WITH MANY PERKS."
Cons: "DELAYS IN BOARDING. Almost 2hrs"
Cons: "It did not happen! Had to taxi to Austin!"
Cons: "1 hour late. And when the pilot made announcements during the movie it would not pause. We missed parts of the movie. It was annoying."
Pros: "I would definately fly with them again."
Cons: "I did not like that they changed the seating arrangments & my husband & I were not able to sit anywhere near each other."
Cons: "I'm still waiting for my 10 pm flight and it's almost 2am."
Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."
Pros: "Fast shuttle to our hotel"
Cons: "Heat"
Pros: "Nothing"
Cons: "HORRIBLE!!!!"
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