Daily cleaning, installation of cabin HEPA filters on flights from San José del Cabo to Washington Dulles Airport
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 07m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($237) and Alaska Airlines ($253), and the lowest round-trip tickets have been found on Delta ($485) and Aeromexico ($487).
For San José del Cabo to Washington Dulles Airport, Wednesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Washington Dulles Airport back to San José del Cabo, the best deals are generally found on Monday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San José del Cabo to Washington Dulles Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington Dulles Airport from San José del Cabo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington Dulles Airport with an airline and back to San José del Cabo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington Dulles Airport from San José del Cabo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "legs space."
Cons: "have a screen on each seat."
Cons: "It seemed as if the pilot didn’t know what he was doing Made us vomit"
Cons: "Change gate not done properly"
Pros: "Checking a bag took only 5 min start to finish including the line and picking it up took only 22 min from wheels down."
Pros: "Alaska is my favorite airline."
Cons: "My seat assignments did not transfer to Alaska so I couldn’t get my seat assigned until just before I could board."
Pros: "More room in economy than other airlines. Thanks!"
Cons: "Still miss the live tv programs from Virgin America days."
Cons: "I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional."
Pros: "All was great"
Cons: "The gate was switched at the last hour for no apparent reason to a gate that had a delayed flight. My flight was delayed an hour as we waited for the first flight to depart and then my flight to deplane, get cleaned, load and depart. Not sure why this needed to happen."
Pros: "Boarding smooth"
Cons: "See above"
Pros: "Smooth sailing!"
Pros: "The movies"
Pros: "Nothing, didn’t fly"
Cons: "I purchased insurance in the event my circumstances changed and I couldn’t fly. My circumstances did change and I ended up not flying. When I contacted Alaskan, they “reimbursed” me for the flight but simultaneously charged me $125 as a change fee. The result was no benefit from the insurance, and a loss of my money as a result."
Pros: "Also...spacious seating by coach standards"
Cons: "Never a fan of boarding zones but it was fine"
Cons: "The staff was great and checking in was simple."
Pros: "On time. Leg room. Service."
Cons: "When I asked a flight attendant to pour water in my own reusable cup she frowned and told me to use new plastic cups each time. I told her I’d rather not have water."
Pros: "The flight was on time, the crew was very friendly and the seats were very comfortable. Overall very good experience."
Pros: "I had an aisle seat with no one in the middle seat next to me. Very little turbulence over The Rockies. Movie selections poor...same as back in March and it is now July."
Cons: "Flight arrived at 12:05 a.m. rather than 10:45 p.m. flight path went to Charlotte N.C. and then to Dulles..strange. Due to heavy traffic or weather conditions?"
Pros: "LOVE the Virgin planes and the ability to upgrade. The food and beverage options on the Virgin flights are amazing. PLEASE keep the format of these planes the same!"
Pros: "Crew was exceptional - friendly and took care of passengers, including helping an old lady with her bags etc."
Pros: "Everything was on time!"
Cons: "No entertainment"
Pros: "Consistent, professional, & courteous."
Pros: "Yes, they My have lost it but they delivered it to make up for the mistakes."
Pros: "Alaska is great in all ways"
Pros: "Everyone who works for the airline is very friendly and diligent, making sure everyone gets to the destinations smoothly with out trouble."
Pros: "I actually felt San Jose Del Cabo Airport was far more courteous and accommodating best at acknowledging us and asking if one needs help or if your okay. I realize this airport is far less busy but if was noticeable and notable. I also liked that the pilot announced we would be experiencing brief turbulence and described we will go up and down as if descending, so I was prepared and less stressed when I experienced exactly what pilot had described."
Cons: "Our party of eight departed from gate 8 which was hidden behind a post and not in view unless one walked past passenger entry doors. Also passenger seated next to me had asked for a burger, flight attendant replied she was not sure if she could fulfill request and best to order 24 hour prior to flight. She came back with a burger that smelled super delish and I regret not having one myself but there wasn't any left. Maybe stock up or start marketing because I am still thinking about that aroma and appealing burger..."
Pros: "Large snacks"
Pros: "Todo estuvo muy bien el vuelo muy puntual"
Pros: "Had to pay for wifi (which I didn't) but movies were free and halal texted for free even though I dont know if it actually worked because I didn't get a response"
Pros: "1st class and iMessage"
Cons: "No tv/wifi to watch anything"
Pros: "HAD TO SIT ON PLANE FOR ALMOST 2 HOURS AFTER 2 HOUR INTERNATIONAL FLIGHT. TERRIBLE"
Pros: "It was fine. We thought we had one free bag but we're told we didn't. Really typical of flying today. Everything cost extra, bags, food etc Pretty typical"
Pros: "There was one crew member, Terrace who was hilarious made any announcement enjoyable to hear, we were lucky we got him on our return flight as well"
Pros: "We were on our way to a bachlorette party and the crew was really fun and adding to the whole experience."
Pros: "Ease of check-in, attitude of personnel"
Cons: "Small supply of favourite food items -"
Pros: "More travel miles with AA CC MEMBERSHIP"
Pros: "they are usually on time for takeoff and pad their arrival time so they are raely late."
Cons: "The attendants are phony and burnt out with a thinly veiled attitude. The food is horrific! I even asked the attendant if she thought the cheeseburger was decent and she said of course it is. we both bought it and the bone was literally in edible as it was rockhard from the microwave. I ate the well done microwaved burger and didn't feel great after......."
Pros: "Slow boarding and then a thirty minute delay getting offf of ground"
Pros: "Alaska air cost me $250 because I had to purchase another ticket due to their nearly-2-hour delayed flight. The weather is fine so it is cleary a logistical issue."
Cons: "Nothing it was great"
Cons: "2 hours late. No explanation given. ZERO seat room-I've never felt so crammed in in my life. Just awful. I couldn't even reach my bags below."
Pros: "The entertainment"
Cons: "3.5 hr delay"
Pros: "On time, and non-eventful. Would fly with them again"
Pros: "fast boarding"
Cons: "terrible food and no drinks before snacks"
Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."
Cons: "All was excellent"
Pros: "The crew was fantastic, and the flight was one of the smoothest I've been on."
Pros: "Everything was great!"
Pros: "Never went on the flight."
Cons: "Awful customer service"
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Cons: "The flight was delayed over two hours"
Cons: "Faster lines at check-in. More courteous security personnel"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Cons: "Pay close attention when boarding in Cabo as they board multiple flights out of the same gate and it could be easy to get on the wrong bus."
Pros: "Crew was friendly"
Cons: "Ticket printed out incorrect gate information"
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Pros: "Clean leather seats. Good screen for movies."
Cons: "Less announcements/movie interruptions"
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "The crew very nice and helpful"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Pros: "Crews were nice"
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Cons: "We were packed in so tightly I still have dents in my kneecaps."
Pros: "Nice plane staff"
Cons: "Very hot airport. Having to load plane outside (hotter on tarmac). Then Delta being 3.50 hours late. Sitting in a hot airport for 6 hours. Not my idea of fun"
Pros: "The flight was excellent and caring. They were very helpful after my son vomited in flight as we were landing. I was impressed with both flight attendants in the back of the plane. Great service"
Pros: "I was booked for the late flight. There was an earlier flight with space. But I had to pay $200/seat to get to the earlier flight. WHY? Why make a family of 5 way several more hours? Why can't you be like Southwest?"
Pros: "I, as a tall man, was allowed to move into an exit row with no additional charge. The flights were not full."
Cons: "The airport and boarding process at SJD was disorganized. There were no sandwiches available to purchase on the flight."
Cons: "Very easy and fast"
Pros: "Awesome selection of movies"
Cons: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Pros: "Our Delta plane was brand spanking new. Everything worked and the inflight entertainment system was fantastic with many movies to choose from, free headphones, games, tv shows, etc. The crew was polite and the seating at least as comfortable as expected for a 4 hour flight."
Cons: "The restrooms in the rear of the plane were remarkably small, even by airline standards. I'm a somewhat larger person and I fit, but I know a lot of people who would literally not be able to fit on the toilet without touching both of the sidewalls or risk getting stuck in there. The boarding process at San Jose Del Cabo was the most ridiculous setup I've ever experienced. There were numerous flights boarding out of the same gates and at least 3 or 4 lines for different destinations forming on a ramp just outside the gates. There were guys with signs trying to herd people into the correct lines and then loading the people onto buses which took you out to the planes. The planes were loading from both the front and rear doors and people were getting tangled up inside because of the haphazard loading process. Very easy for a person to end up on an incorrect plane!!"
Pros: "Food available for purchase. Entertainment system."
Pros: "Good Flight"
Cons: "Sat in a seat backing onto an exit seat do didn’t recline - my fault should have checked"
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "The crew was very kind & accomodating. There were plenty of great current TV shows & movies. The seats were pretty comfortable, above average. I loved that they had roasted salted almonds as one of the 5 snack options."
Cons: "I had earbuds but the little girl next to me did not. I loaned her a pair of mine but I expected the flight attendants to offer them but they didn't."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Cons: "Seats were moved and I didn't sit with my traveling companion"
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Pros: "gooe friendly service. Flights were on time. Embraer 1900 performed well."
Cons: "More English tranlation"
Cons: "Be on time with the flights."
Pros: "Absolutely nothing"
Cons: "It was cancelled and no one alerted me until I arrived at the airport."
Pros: "Crew was very attentive & polite."
Cons: "Online seat selection."
Pros: "The entertainment, and service inside was very good."
Cons: "Boarding process was disorganized and confusing."
Cons: "Good service."
Cons: "We have problems with the tickets of my das y mam we have to pay $600 dólar more"
Pros: "Gate staff was nice, proactive and understanding of my situation and they promptly put me on the next flight."
Cons: "The hotel the airline was offering wa a terrible option. I had to book a new hotel with no credit vard and it’s been a nightmare so far. Can’t order food."
Pros: "Flight to Mexico City was good"
Cons: "The staff at the gate for the flight to Detroit sent us back to get our immigration forms without giving us our boarding passes. This forced us to miss our connecting flight to Detroit and delay our arrival by 7 hours. Awful experience."
Pros: "Quick boarding. Quick departure."
Cons: "Plane was 45 minutes late leaving Mexico City."
Cons: "Good flight and right on time"
Cons: "More information about discount to travel around the world"
Pros: "I enjoyed it"
Cons: "Good overall service"
Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"
Pros: "friendly staff"
Cons: "scheduled layover was 9+ hours. It became even more painful including a delayed aircraft."
Cons: "Rude crew."
Pros: "Excellent customer service and they actually served us delicious dinner, no pretzels nor peanuts ...very impressed !"
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"
Pros: "On time flights Boarding process Online checking"
Cons: "Seat. Seat option charges Luggage charges Food options long lines at Mexico Airport Counters"
Pros: "The friendliness and professionalism of the AeroMexico staff is excelent!"
Pros: "Friendly staff."
Cons: "Did not have the immigration form. Had to pay panelty to get another. A checklist of documents required displayed would have been helpful. Immigration Office only accepted Pesos. I was willing to pay $40USD but they insisted on $533 Pesos, which was $31USD. Aeromexico seemed stingy on baggage weight. 22lbs max check-in."
Pros: "A newer aircraft compare with my other flight and more movies to select"
Cons: "The flight was delayed with no explanation"
Pros: "Everything else was good"
Pros: "Friendly and professional staff Good beverage variety as well as food."
Cons: "The sound for the entertainment was of very low quality thus unable for us to ascertain much of the dialogues."
Pros: "It didn't crash"
Cons: "It boarded a half hour after it was supposed to depart, and took off an hour late, with no explanation ever for the delay. Also, at one point in the flight, the 2 flight attendants in the economy section were seated and asleep - I had to wake one up to get something to drink. And she wasn't very pleased about it. But I would think that is a safety violation that no flight attendant was awake and alert for some period of time."
Pros: "I found out there were no bags included after I paid, never using kayak again"
Cons: "Cancelled my flight, rebooked me two days later with no meal vouchers, hotels or accommodations. Booked on another carrier and asked for refund on cancelled leg and was told no. Why does SkyTeam partner with a carrier that has no intention of providing any type of commitment to its customers."
Cons: "a crew member was extremely rude and yield at us because we got confused with custom’s paper work and eventhough she saw we were there filling it out again she told her coworker to close the flight with out us and nobody did or tried to help I would never recommend, if I could rate no stars for bording and crew I would do it"
Pros: "i like the chairs,screens individual, food, the crew and cleaning the plaine"
Pros: "Dreamliner experience. Service on board"
Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Pros: "Crew is pleasant and professional."
Cons: "Boarding process is incomprehensible and had nothing to do with your location on the plane. Very inefficient, particularly on a large 777. Pilot was very quick and used "beyond our control" as an excuse for every delay. 6 hour delay in Buenos Aires and 1 hour on the tarmac in Guadalajara. Reading light didn't work and TV screen was unwatchable."
Pros: "They serve free food, and their se vice was really good."
Cons: "Food was terrible and Seats are uncomfortable"
Pros: "Seating and crew on flight OK"
Cons: "Airline charged me more than original price for ticket change (arrived 1 hour before takeoff, refused at checkin, had to change for a later flight)"
Cons: "That you hateo pay the 1st.bag"
Pros: "Que fue rápido el abordaje al avión ."
Cons: "Que los asientos no se podían reclinar...el viaje fue super incómodo."
Pros: "the drinks are excellent , variety and quality great crew team work"
Cons: "The food need improvement , lunch and dinner,"
Pros: "Crew we very nice and attentive."
Pros: "Friendly staff. Great they have light meal with drinks and coffee. Also had entertainment to make trip feel short."
Pros: "First time flying Aeromexico. I've flown servers airlines in Latin America and this ranks among the best. Will likely fly with them again."
Pros: "Everything about Premier was excellent."
Cons: "Entertainment screen in first class seat didn't work."
Pros: "Plane on time. No setbacks"
Cons: "Long line in customs in Mexico City especially since we had to make a connection. Also the inconvenience of getting our luggage in Mexico City and then re sending it to Cabo SAN Lucas."
Cons: "Not much to choose From for entertiement"
Pros: "Staff was friendly and courteous."
Pros: "Food was pretty good for Airlines."
Cons: "Boarding was supposed to be at 5:30 and departure at 6:20 They had people standing in line for one hour and 20 minutes, including me. Boarding started at 6:30 and departure was at 7:02. Not good."
Pros: "Free checked bags!"
Cons: "All communication referenced Areomexico confirm # but had to call to get Delta # in order to do online check-in."
Pros: "Not a thing. Hands down worst airline I’ve ever flown with by a large margin. Would not recommend."
Cons: "Literally any and everything."
Cons: "more organized boarding"
Pros: "The crew was fine."
Cons: "The flight was packed full despite the ongoing pandemic. I will avoid flying American Airlines at all costs in the future. I was disgusted with how many people were jammed into this plane. The woman next to me was sniffling. I was so uncomfortable the entire time."
Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"
Pros: "Crew was pleasant."
Pros: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Cons: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."
Cons: "Too much advertisement!!!! Between the credit card offers and aa advantage program it’s overwhelming. When trying to enjoy the onboard entertainment it was once ahead too much advertising. Overkill!!!!"
Cons: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."
Cons: "Left on time and arrived early:)"
Pros: "Emergency row seating is great for really tall skinny people. Plenty of legroom but seat width by no means helpful."
Pros: "Flight going to Cabo was delayed and coming back to California was delayed. Ridiculous!!!!"
Cons: "Be on time"
Pros: "Average with nothing exceptional. My wife requires a wheelchair and that gets you through the process from chair side to boarding with no lines to wait in. But that’s normal for any airline and it’s usually the airport service."
Cons: "The usual, roomier seats, on time"
Cons: "It wasn’t temperature balanced. Cold then hot hot."
Pros: "The crew was unpolished in the aspects of customer service. That being said they did respond fully to medical emergency, sought aid and landed us safely even if they panicked the entire time."
Cons: "The on board wifi didnt work and there were no seat back screens so the only entertainment was watching the flight attendants pull everyone with emergency response training out.of their seats to assist a distressed passenger"
Cons: "Keeping travelers updated with gate changes and issues that may occur with flights"
Cons: "Every step of that has been hell-after travelling for 16 hours I’m still not in my final destination. Stuck in shirhole Chicago until tomorrow morning. Air line sucked, airports sucked, everything sucks"
Cons: "Caught an earlier flight and the entire team made the process seamless."
Pros: "Short and great"
Cons: "Everything ok"
Pros: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Cons: "There’s always room for improvement. Too much to list here"
Pros: "many movies"
Pros: "People were ok"
Cons: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."
Cons: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"
Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Pros: "Smooth operation!"
Cons: "Boarding a slight bit disorganized"
Cons: "Flight was cancelled by American. Had to fly delta to dtw! Yuk"
Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Pros: "Quick, efficient"
Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"
Cons: "When you are running late to make the flight it’s stressful enough. The last you need is an employee at the gate telling you that your caused the flight to leave late. By the way we took our seats and waited about 15 minutes before we pulled away from the gate and landed early. Airlines should recognize this is stressful for their customers and be trained to handle it differently. Furthermore most delays are not caused by customers. Also don’t charge $10 for a stale sandwich."
Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."
Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"
Pros: "no drama, all comfort"
Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."
Cons: "No entertainment no preboard with kids :( late flight."
Cons: "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. . Everybody ran for the gate. While standing in line to board the plane (no jetway), there were three groups waiting for three different flights. Crew was uninterested. When we arrived LAX, there was not gate available, so we sat (and sat) until they found one. Quite unpleasant."
Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"
Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."
Pros: "Crew was attentive but not overly friendly. Never saw any of them with a smile. Maybe a long day for them.."
Cons: "Flight was delayed 30 minutes. Gate crew never announced business class boarding. As a result getting to the gate was a madhouse because all passangers jammed the boarding area. The food was not very good at all. Chicken was very dry. Earphones did not work So we could not enjoy the movie. Same problem on the way down. The seats on the 737 are anything but comfortable. Clearly more roomy in business class but not able to relax."
Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."
Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"
Pros: "Friendly, efficient service."
Pros: "Beach pool fishing n company"
Cons: "Flight cancelled to begin the trip. They did however help us get a flight on Alaska to get us to los cobos"
Pros: "On time, easy boarding"
Cons: "Too cold."
Cons: "Neither of our bags made it to Jacksonville. We have an hour drive home and it is 10:15 PM and I am yet to be served by customer assistance because there is a line and only one person working the desk!"
Cons: "Significantly late & rude, as usual."
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."
Cons: "4 h delay"
Pros: "I got safe and sound"
Cons: "Luggage policy $60 per checked luggage is extremely high, other than that at the México airport this airline do not pro use an international booth, so, make this a 90 minute lune with zero help from airline crew to even guide travelers, bad experience there, luggage damaged when came..... zero response from the airline. So in a nutshell is a very high priced airline with bad service"
Cons: "Volaris has no social distancing in flight"
Cons: "Customer service."
Cons: "That they would have let my parents actually fly."
Cons: "Have electric outlets, seats too tight, have beverage service"
Pros: "Crew was nice"
Cons: "Lots of turbulence"
Cons: "There were four gate changes. My husband was in a wheelchair and we were running back-and-forth trying to keep up with the changes. They don’t even give you water on the flight. If there is no food OK. But there should be water. The whole thing reminded me of traveling on a second class bus. Won’t do it again"
Cons: "no cold air on the flight, it was so hot on the plane, it was delayed"
Pros: "No frills. To the point. Quick 2 hour flight, nice plane."
Cons: "Take off was delayed"
Pros: "Crew was wood"
Cons: "Giving food to passengers as it used to be."
Pros: "The passengers sitting by me were very helpful. They put my carryon on the overhead rack for departure and arrival. The handicapped attendant was excellent when I arrived in Cancun and stayed with me until my transfer was found."
Cons: "I have traveled several times annually with Volaris for at last 13 years and this is the first time the service was so bad, virtually no service was offered at any time. Everything seemed disorganized. No food was offered or even a glass of water. I am 86 years old and travel handicapped all over the world with excellent service. I was shocked that I as dumped in a seat at the Volaris gate from the wheel chair by the attendant; and, who never returned to help me board the plane. I made the mistake of tipping him well. No ramp was available and I had to beg for help with my carryon as I have to hold on with both hands to go up the stairs. Cancun’s attendant for handicapped was much better and truly helped me and stayed with me until my transfer was found. Tijuana’s airport service was horrible."
Cons: "I have yet to have any complaints about volaris they are economical"
Pros: "On-time flight"
Cons: "- Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! ,No flight again, Do not fly this airline!!"
Pros: "The pilot was funny and engaging"
Pros: "My flight was delayed ... one hour and had to run to catch my connecting flight !"
Cons: "On time flights !!!"
Cons: "Volaris airline didn’t even receive the confirmation of the flight I purchased"
Cons: "None , everything worked out well it was an excellent fly"
Pros: "Horrible attitude and incompetent..did not properly tag luggage causing us to miss next 2 flight segments. DISASTER"
Pros: "The flight was in time"
Cons: "The flight was almost 2 hours delayed"
Pros: "The crew was ok no contact no interest on mi is ok"
Cons: "The checking line ,soo bad , need much improvement!"
Cons: "No water on any flight. Terrible customer service. Will never fly with them again."
Pros: "Flight was on time. Crew friendly."
Cons: "The new seat design slim seats are so uncomfortable. They are really bad! To Volaris could @ least offer coffee, tea and water Complimentary."
Pros: "They didn’t let me on"
Cons: "They could’ve timed the connection better so I didn’t miss my flight"
Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."
Cons: "Get the forms to fill up"
Pros: "Amazing crew"
Cons: "Yes it could be better travel to complicated on Volaris"
Pros: "The flight was punctual."
Cons: "The crew was to loud and annoying. I got a window seat without a window and was not notified (Seat 30F). If there was mention of no window seat I would have purchased a window seat."
Pros: "Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow."
Cons: "Everything could be better."
Cons: "Not having to walk in the rain to terminal"
Pros: "How fast the actual flight was."
Cons: "The accuracy of the departure information."
Pros: "That was fast"
Cons: "The seat is not at all confortable"
Cons: "Asientos más blandos"
Pros: "La organización para salir en tiempo"
Cons: "Yo viajo seguido por esta aerolínea y por otras también. Y desde hace no mucho tiempo veo que ya no es posible seleccionar tu asiento sin costo ni siquiera cuando el check in está abierto. Esto se me hace ya una exageración de querer obtener utilidades de todo. Es un absurdo, pues todos nos vamos a ir y es una causa de molestia y que me haría pensar a mi y otros muchos en no comprar más con ustedes. Entiendo que quien quiera asegurar su asiento desde mucho tiempo antes pague por este servicio. Pero no al momento de abrir el vuelo. A veces viajamos acompañados y resulta imposible sentarse juntos. En mi opinión y de muchos amigos que viajamos con ustedes esto nos tiene en desagrado y ocasiona que adentro del avión andemos cambiando lugares y retrasar los despegues."
Pros: "The flight was pleasant and direct. Quite and a relaxed atmosphere."
Cons: "The food aelecation was poor. No complimentary drinks or snacks. At a minimum shouldn’t this be a given?"
Pros: "Internet was a great experience. Comfortable and efficient."
Cons: "Volaris was the worst airline I have ever used. Rude, check in, no legroom, a charge for water? ??????? Horrible"
Pros: "Again, good time and no delays."
Cons: "Sitting in the first row was a bit difficult. Could not sleep, the crew made so much noise. My handbag had to be put in the bin, I asked for it to get my pen to fill a form out for immigration. Because I don't like to stand up while the plane is flying, I put it under my seat. One of the crew made a loud comment that I was hiding it. I did not appreciate that at all."
Cons: "I understand this is a cheap airline. However their flow to measure every bag is terrible. Each passenger with a carry on has to line up to get a sticker. Then a second line to board the plane. It was schedule to leave 7.09 am departed at 8 am. I really do not like this airline but was the only available option"
Pros: "On time service, good seats, new and clean airplane"
Cons: "No entertainment of any kind. No outlets to charge your phone."
Pros: "Web check in was super easy, the flight was on time and all the crew was really nice."
Cons: "No complimentary drinks or food, no entertainment on board."
Pros: "On time"
Cons: "All the mosquitos that entered the plane upon boarding."
Pros: "On time"
Cons: ", change in departure time, hurried boarding, crew with long facesrude kids all over"
Pros: "I did not get a reservation number when the flight was booked. I was not allowed on the plane. Randy"
Cons: "Refund or credit"
Pros: "Overall flight journey was good and on time"
Cons: "The ground staff before we could do our boarding did not allow us to get to the counter even when informed that we had done a web check in... But she was insisting us to pay for the checkin fees to collect our boarding passses which was not professional"
Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"
Pros: "Great experience and service."
Pros: "The flight was just fine"
Cons: "The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly."
Airlines flying from San José del Cabo to Washington Dulles Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José del Cabo to Washington Dulles Airport
Masks required on board, masks provided on flights from San José del Cabo to Washington Dulles Airport
Social distancing seating
Middle seats unavailable to book on flights from San José del Cabo to Washington Dulles Airport
Testing for antibodies, testing for symptoms for flights from San José del Cabo to Washington Dulles Airport
Waiving of change fees. Search flexible flights from San José del Cabo to Washington Dulles Airport