Find Cheap Flights from North America to Washington Dulles Intl

The staff was wonderful.

Couldn't sit in our seats and was moved for a young lady who got the whole row to herself. I had a guest who had never flown, so a window seat was exciting. Unfortunately he was not able to experience that.

Nothing.

The ticket cost buys you the option to pay for a seat. To get a seat next to my wife, we paid $17 per seat that didn't recline (that is extra) and the seat themselves are hard plastic with a 2 mm thick pleather cover. Each bag was $45 and they charged for each carry on. Every drink including water was a fee...worst flight I have ever experienced. We paid for another airline on the return leg.

Nothing.

The flight was delayed due to a "captain switch" but upon arrival of the new captain, he stated he didn't know what the problem was and that he was called from reserve. While we waited during the delay, the Frontier staff openly mocked previous passengers, repeatedly cursed, sat in wheelchairs gossiping, ignored guest requests, and loudly discussed bowel movements. My fiancé wrote two complaints to the airline during our wait - none of which received a response. This airline is unprofessional and I will not fly it again.

Seats do not recline unless you've purchased a first class ticket and leg room is quite limited, making an overnight flight very uncomfortable. Tray table is about 1/3 the size of most airplane tables. I asked at the ticketing counter if I was able to board with both my purse and small bag (both would easily fit under the seat together), and was told I'd be charged for a carry on, so I had to stuff my purse inside the personal bag to avoid a charge. Flight crew was polite but not overly friendly. Snacks and beverages are not complimentary (I didn't ask about water but it seems like there are mixed messages about whether that is complimentary or not based on other reviews). I have flown Frontier in the past so I was aware that seats and baggage cost extra, but prices seem higher than they had been in the past ($12 for the cheapest pre-selected seats, $36 for carry on). Only perk was that the flight was direct from DEN-IAD.

This flight was cancelled.

Landing was missed, had to circle, then rough

Nothing!

I missed my original connecting flight in EWR because there was no gate available when we landed. After waiting several minutes, we taxiied to a different gate. I called customer service to let them know we were on the ground waiting for a gate assignment. Despite this, the flight boarded and left with several people missing the connection even though that flight pushed back later than its original time and departed almost an hour late. The plane was sitting there with the door closed. After that, I was put on the next available flight which was already delayed more than 2 hours. That delay extended even longer and was eventually cancelled due to weather. United CS reps were not willing to address passenger concerns. They closed the CS area in some portions of the airport forcing everyone to a very limited number of reps. I ended up having to rent a car and spending the first 5 hours of my birthday driving home. I should have been able to make my connecting flight and would have avoided the entire mess. Instead, I am out of my ticket price plus the additional cost of renting a car since my changed flight was cancelled due to weather not the gate assignment changes that originally caused me to miss the connection. What should have been a brief 4-5 hour trip ended up being almost a 20 hour day....United absolutely SUCKS!

Nothing

I didn't like that there was in fact no plane to board at the time it was scheduled

This plane had more legroom than our international flight which was strange but at least it was better.

See prior response

I got to japan

I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray.

Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)

very nice crew

small jetcraft

flight was delayed 3+ hours

Flight was delayed by 35 mins

Crew was co operative Food nice

Heavy baggage charges ! We were chaged about 28 USD for 3 check in bags totol weidht only 46 Kg ! We shoud have been chaged for only 2 bags coz 2nd bag is free ! Extra charged for 1 bag should be refunded

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

The service, seating and attendants were 100% awesome. The flight attendants were at the top of their game and very professional. The seats were super comfortable and all of the equipment worked as it was supposed to. I will be looking for them again!

Nothing... all went well!

The quick response that the customer support thru phone, specially when they fix the flight change.. I got an email saying my moms flight to NY will be delayed but we can have delayed flight since my mom will be catching an international flight there. I understand delays happened but Laurie, (and her supervisor) handled our case very well! I appreciate it so much! Thank you!

It was on time and hassle free.The crew was great.

Overall I do Love JetBlue....

In Group D...finally getting on...just to find the entire rear overheads completely full...how is that possible if everyone is supposed to be storing ONE carry on...completely not fair..now I have to shove both my bag & my personal item under the seat in front of me in an already tight space, I wouldn't need Even More Space--not a tall or overweight person.

Bumped my head getting into the seat!!!!! The coffee machine was broken hence there was no coffee - this was a 10 am flight and the choice was a cool drink - Very poor.

I did not like the seats. I was unable to recline and rest the way I wanted and did not like having to wait 45 minutes for baggage claim to drop my bags

My trip was poor because my flight got cancelled and I couldn't get on another flight until 24hours later and there were NO hotels available at all that night and this was an emergency flight I needed to be on. I will not be flying with you guys again because no one cared that I was basically stranded in NY with no where to go and I wasn't given any options to make my trip with you guys better.

Anan hour delay!

The boarding process took forever, plane was delayed, crew was unfriendly while stuck on runway for at least an hour, plane was very uncomfortable and dirty. ONE flight attendant was sweet and brought water, the rest treated us like we were school children and not customers!

Anan hour delay!

Friendly service

I liked my attendants. It was around Spring Break with a lot of Delta's passengers trying to get on our flight. They handled the rush well and didn't neglect their already booked passengers in the process.

N/A

nothing

the stuffs were mean and helpless,your luggage fee was so high ,only give one checked bag for free,this is international airline and you charged the first for 100 dollars and the second one for 200dollars and you let me,a poor little girl felt lonely in the airport and found it nowhere to complain,I missed two flights in one day and the air attendant 's attitude were bad,this was the worst experience ever in my life,I won't recommend United airlines to any of my friends

Pleasant flight crew

Tight connection. Never seems to be assistance from crew to help those with tight connections deplane first. Luckily in same concourse

Bumped my head getting into the seat!!!!! The coffee machine was broken hence there was no coffee - this was a 10 am flight and the choice was a cool drink - Very poor.

Nothing

Process was quick and easy.

Very uncomfortable seats, I understand cutting back on service, but nothing for free anymore? No, magazine or map. No audio or video? And next to nothing padding on seats this is pretty poor when you can 't even recline.

The staff was wonderful.

Couldn't sit in our seats and was moved for a young lady who got the whole row to herself. I had a guest who had never flown, so a window seat was exciting. Unfortunately he was not able to experience that.

Nothing.

The flight was delayed due to a "captain switch" but upon arrival of the new captain, he stated he didn't know what the problem was and that he was called from reserve. While we waited during the delay, the Frontier staff openly mocked previous passengers, repeatedly cursed, sat in wheelchairs gossiping, ignored guest requests, and loudly discussed bowel movements. My fiancé wrote two complaints to the airline during our wait - none of which received a response. This airline is unprofessional and I will not fly it again.

The boarding process was the best part of the experience which isn't saying much.

Extra fees for everything. I got a sore neck carrying my "personal bag" so as not to be charged. Not even a snack or beverage!! The worst part are the plastic bucket seats with very little padding and no head rests. I WAS MISERABLE AND UNCOMFORTABLE. The attendants were always explaining to MANY customers that they would have to pay for. Drinks-oh and you can only use a credit card. Cash isn't good enough

Nothing

I did not like the seats. I was unable to recline and rest the way I wanted and did not like having to wait 45 minutes for baggage claim to drop my bags

Anan hour delay!

I liked my attendants. It was around Spring Break with a lot of Delta's passengers trying to get on our flight. They handled the rush well and didn't neglect their already booked passengers in the process.

N/A

Process was quick and easy.

Very uncomfortable seats, I understand cutting back on service, but nothing for free anymore? No, magazine or map. No audio or video? And next to nothing padding on seats this is pretty poor when you can 't even recline.

I liked the fact that I can fly red eye.

I typically fly Southwest because of the free leg room, free 2 bags checked, and 2 free carry-ons. Frontier "fee's" flyers to death. I have to pay extea for leg room????!!! REALLY! I could see if i was 6'6" but I'm not. If Southwest ever offers red eye flights I'll never patronize Frontier or another airline again.

Miserable chairs. Hard, Can't recline, armrests are small and don't go up, mini trays vertually useless.

Nothing.

The flight was delayed due to a "captain switch" but upon arrival of the new captain, he stated he didn't know what the problem was and that he was called from reserve. While we waited during the delay, the Frontier staff openly mocked previous passengers, repeatedly cursed, sat in wheelchairs gossiping, ignored guest requests, and loudly discussed bowel movements. My fiancé wrote two complaints to the airline during our wait - none of which received a response. This airline is unprofessional and I will not fly it again.

My trip was poor because my flight got cancelled and I couldn't get on another flight until 24hours later and there were NO hotels available at all that night and this was an emergency flight I needed to be on. I will not be flying with you guys again because no one cared that I was basically stranded in NY with no where to go and I wasn't given any options to make my trip with you guys better.

Pleasant flight crew

Tight connection. Never seems to be assistance from crew to help those with tight connections deplane first. Luckily in same concourse

It was quick.

An old lady was tryna bag, but I just wanted my Hulu show.

Friendly service

Delayed because of broken baggage sorter.

At EWR there were a lot of travelers but 1 agent until another one showed to help travelers at the kiosks. You ask for help and everybody asked can't do the kiosk, you have to wait. I have a lot patience but when it's a bunch of us and it take 20 minutes to get someone to help you, it's wrong.

This flight was cancelled.

Landing was missed, had to circle, then rough

Boarding was simple

For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours.

On time. No delays. Smooth landing

N/a

Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)

The in flight staff was very friendly

Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(

wait times kept changing and got totally ridiculous. my uber cost me twice as much and i was delayed 4 hours. never flying with you ever again.

The price

Both there and back our flight was delayed over an hour. The seats were very uncomfortable and with little leg room. when you check in on line it seems like you you don't have any other option but to pay for your seats. Don't do it-- just have them pick your seats-- you will be with your travel mate most likely. If money is a concern and you don't mind being delayed, then it is worth it. Otherwise don't do it!

There wasn't any in flight entertainment and I didn't order food, so that's why my rating is neutral. Our flight back was 30 min early, so that was great.

This was the first time I have flown Frontier. Even with a checked bag fee ($30 each way), my total fare was still less than half of what it would have been for competitors the same week. The planes were clean, flights were on time, and the crew were extremely friendly and helpful!

There wasn't anything not to like! The experience was seriously better than I imagined it would be.