Daily cleaning, installation of cabin HEPA filters on flights from Santa Ana to Vietnam
Vietnam has restricted all entry to travelers except for citizens, diplomats, and highly skilled workers, experts, business managers, and others who were approved by the National Steering Committee on COVID-19 Prevention and Control. Those traveling for official purposes will be subject to medical examination at the border before entering Vietnam.
All visa issuances are suspended. Citizens of Italy, South Korea, Denmark, Finland, France, Germany, Norway, Spain, Sweden, and passengers with a British passport are no longer visa-exempt. Travelers with a Certificate of Visa Exemption issued by Vietnam residing in China, Denmark, Finland, France, Germany, Iran, Italy, South Korea, Norway, Spain, Sweden, or the United Kingdom are no longer visa-exempt. Citizens of Belarus, Japan, and Russia with a normal passport or Certificate of Visa Exemption are no longer visa-exempt.
All travelers are subject to a 14-day quarantine and must fill out a quarantine form prior to arrival.
There are currently 129 active cases of COVID-19 diagnosed in VN and 35 deaths as of Nov 30 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Vietnam.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Vietnam is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Vietnam with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Vietnam up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Add a low carb meal option"
Pros: "Crew is responsive to requests, and very polite."
Cons: "Cabin temperature was 81F during the night, making it too hot to sleep."
Pros: "The crew was excellent & seats were comfortable"
Cons: "Better boarding procedures. JAL is better."
Pros: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Cons: "Not a thing."
Pros: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Cons: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Pros: "Crew was amazing and very comfortable seat"
Cons: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Pros: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Cons: "Even so, food can be better. I want more western drama on entertainment."
Pros: "One of the best service! Thank you!"
Pros: "I like the service. I love the food,"
Cons: "Nothing for complaining, everything is good"
Pros: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Cons: "No complaints, I would say....ANA the best,!"
Pros: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Cons: "Movies and musics more variables from all over the world."
Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"
Pros: "Everything was just perfect"
Pros: "Great food"
Cons: "Leg room"
Pros: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Cons: "The food was horrible. The selections for movies is quite limited."
Pros: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Cons: "How loud and aggressively the toilet flushes."
Pros: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Cons: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"
Cons: "The business lounge in honolulu"
Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Cons: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Cons: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Pros: "Customer service was pretty solid."
Pros: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Cons: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Pros: "The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat."
Cons: "I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space."
Pros: "Nice once I got on the plane"
Cons: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Cons: "See subject line"
Pros: "ANA is one of our favorite airlines. Consistently great service, if not occasionally a little too 'rule centric'... but it's Japan, and that's why it's so nice and clean and everything works perfectly... :)"
Pros: "Attentive and polite staff. Comfortable planes. On time flights."
Cons: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Pros: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Pros: "Staff was pleasant, food was good, decent movies overall."
Cons: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Pros: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Cons: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Pros: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Cons: "Would like to listen to ATC"
Cons: "meal choices"
Pros: "They had good movies and music of my choice."
Cons: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Pros: "ANA is always on time and the crew is always attentive."
Cons: "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."
Pros: "Good food and service"
Cons: "Delay too much time"
Pros: "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
Cons: "Sleeping upright is really difficult, but then I knew that."
Pros: "stewards very polite"
Cons: "seats uncomfortable"
Cons: "Breakfast option"
Pros: "5 stars around"
Pros: "The flight attendants were very polite and kind."
Cons: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Cons: "Very hard landing."
Pros: "It was an awesome flight, very nice and great service,"
Cons: "Not ok"
Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Cons: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"
Pros: "The service was outstanding! All of the flight attendants were amazing!"
Pros: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Cons: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
Pros: "Crew could have been less rude"
Pros: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Cons: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."
Pros: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Cons: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Cons: "On time would be better."
Cons: "Flat beds on second flight"
Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Pros: "Cabin crew were great"
Cons: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Pros: "Crew was amazing"
Cons: "Better food, better selection movies"
Pros: "Seat was very comfortable, crew was very nice,"
Cons: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Pros: "Okay in general, nothing impressive"
Cons: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Cons: "Seat space could be wider for working"
Cons: "I liked everything"
Pros: "The crew was very nice and professional and the amenities were top notch."
Cons: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Pros: "everything good"
Cons: "need new toilet"
Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Pros: "Services, the Care and the Concern!"
Pros: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Pros: "The flight attendants were amazing."
Pros: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Cons: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Pros: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Cons: "It was a 17 hour flight, but they made it bearable."
Pros: "Not much"
Cons: "Not as good as they were once"
Cons: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Pros: "Service was great."
Cons: "Bit on the cold side."
Pros: "Crew was great. Food not bad for airline food . It was clean."
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Pros: "Great flight and entertainment options, friendly crew, free wine :)"
Pros: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Cons: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Cons: "Food was very poor."
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Crew was very friendly and good service."
Pros: "the flight time was quick , by the time you took off you practically were preparing for landing"
Cons: "nothing disappointing"
Pros: "Upgraded to biz class, which was fantastic"
Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."
Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."
Pros: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"
Cons: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Cons: "I have no complaint"
Pros: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Cons: "I'm good with everything as there was really no down side"
Pros: "Extremely polite flight crew"
Cons: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Pros: "Everything great!"
Pros: "Everything is excellent"
Cons: "All is well"
Pros: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Cons: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Pros: "Everything was great"
Pros: "crew was very sweet"
Cons: "food and wine options were terrible"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Cons: "Delayed flight for no apparent reason"
Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Cons: "Need to improve wheel chair service at Doha."
Cons: "All was well, thanks"
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Cons: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."
Pros: "The service was great and was on time"
Cons: "The service and was"
Pros: "Qatar airlines the service was awesome and the planes very clean"
Cons: "Seating not able to upgrade"
Pros: "The service was fantastic"
Cons: "Screaming babies. But hey, great flight"
Pros: "Entertainment system good,"
Cons: "Boarding was late, seating very cramped."
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "Very comfortable flight with excellent service."
Pros: "Excellent service..!"
Pros: "Food, entertainment options, comfortable seats, warm blankets"
Cons: "My volume did not work well on the entertainment system."
Pros: "Great hospitality"
Cons: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Pros: "Movies collections, friendly staffs"
Cons: "Seat number was the same but different position from one reserved online"
Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Pros: "Friendliness of staff. Cleanliness"
Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Pros: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Cons: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"
Pros: "Nice crews"
Cons: "No headsets to hear movies"
Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Pros: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"
Pros: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Cons: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Pros: "Nothing at all"
Pros: "Service and crue was good"
Cons: "My seat is changed without my approval.thats disgusting"
Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."
Pros: "Friendly staff not delayed excellent safe travel"
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"
Cons: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"
Pros: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Pros: "crew was nice and friendly and the plane landed earlier than estimated."
Cons: "Middle seat was occupied on my flight."
Pros: "Attentive crew very appreciated!"
Cons: "More legroom"
Pros: "Seat very spacious, was given a extra legroom sit"
Cons: "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."
Cons: "I was in the aisle seat and kept getting bumped into by the crew as they walked by. I leaned toward the middle seat but still got hit with the cart, people’s bums, their hips, etc. The flight landed at 4am, so I was tired and really wanted to sleep but couldn’t. Also, the AC was not working during the flight. We were all melting until we started descending. Then, while waiting to get off the plane, they turned off the AC completely. Bad move."
Cons: "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."
Pros: "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
Cons: "Crew late to second leg of trip. Visibly tired from a long day."
Cons: "The crew was outstanding and the aircraft was new and comfy"
Cons: "Too hot!"
Cons: "Taxi time to gate was almost half hour."
Cons: "Mechanical issues late 16 hours, no compensation only breakfast voucher slept in a cot in airport lost luggage."
Pros: "Crew was good for the situation."
Cons: "Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding."
Cons: "Rude staff, not willing to help"
Cons: "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."
Pros: "Left on time. TSA boarding pass."
Cons: "1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore."
Cons: "Entertainment system broken. No heart Healthy food"
Pros: "Crew was nice."
Cons: "Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others."
Cons: "I waited over 45 minutes for luggage to even begin to unload. Absolutely ridiculous"
Pros: "Great no complaints"
Pros: "On time"
Cons: "The plane was too warm before take off."
Pros: "The flight entertainment is really nice."
Cons: "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly."
Pros: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
Cons: "The TSA agent was cold and it took a supervisor to ensure our needs were met."
Cons: "Unable to access the internet. It was American flight, not Alaska flight"
Cons: "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."
Pros: "Pleasantly surprised by AA. I would definitely fly AA again"
Pros: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Pros: "Food voucher, small consolation for a missed dinner with family!"
Cons: "Delayed due to tire issue, deboarded and were told another plane would be there in 45 minutes, took 3 hours!!"
Pros: "In flight entertainment is good."
Cons: "Leg room is getting less and less. I’m 5’10” and couldn’t move my legs."
Pros: "Almost all parts were more than satisfactory as expected"
Cons: "Didn't enjoy nor appreciate the nearly 9 hour delay due to plane maintenance issues."
Pros: "Nice new Aircraft. Good service. Reasonable food."
Cons: "Seats have little leg room. Like most....thry pack them in!"
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way."
Cons: "Everything else was fine."
Pros: "I had like they way that It was a 777 aircraft that I flew in the crew was extraordinary."
Pros: "It got us there on time"
Cons: "No inflight entertainment on the longer flight. Uhgggg."
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "I was treated in a professional fashion"
Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."
Pros: "I loved getting up close and personal with others."
Cons: "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."
Pros: "The flight crew was exceptionally kind"
Cons: "I rarely check bags but this was the second time in the last few months that I have and they were both terrible experiences. Last time, on my return flight home from Phoenix, I was forced to pay $250 for my long sports bag, even though the tag to get there was still on it and my receipt showed that it was the standard fare and was bluntly told the other attendant 'didn't do their job.' This time, after my travel mate already checked in and payed for two bags, when we brought the bags to the counter to drop off, we asked for future reference what the procedure was for AAdvantage card holders to get their first bag checked free. Her response was that she couldn't refund our money. I told her I wasn't asking for a refund and repeated my question - how to do it in the future, to which she responded that we should have come straight to the counter without checking in but all accounts are different and she had no idea what his was. To her credit, she did warm up after that, perhaps she heard how abrupt and unhelpful she was being but it was unfortunate to start yet another airport experience with coldness at American Airlines"
Pros: "Have a great trip without any problems."
Pros: "Entertainment had many options with a few good and recent movies."
Cons: "I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time."
Pros: "Fast boarding and left gate on time on a holiday"
Cons: "Felt cramped in like cattle"
Pros: "I got home eventually"
Cons: "Wifi way too expensive compared to other airlines"
Pros: "The only thing to like was arriving on time."
Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!"
Pros: "Got pretty much what I expected from economy."
Cons: "Lack of planning for carry on bags."
Pros: "How dark the flight was to sleep"
Cons: "Delayed flight"
Pros: "The pilot and the crew were very apologetic and went out of their way to make us feel comfortable & relaxed."
Cons: "We were delayed due to weather."
Pros: "The flight was not only on time, but a little early!! The flight crew were fantastic & the plane looked new. Everything went according to plan which rarely happens these days!!!"
Cons: "It was terrible. A missing flight attendant caused an extra delay in departure. Missed connecting flight. American Airlines was not prepared to assist all the stranded travelers. Had to spend night in the airport until I could get on a flight the next day. This was not what I paid for."
Cons: "Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!"
Pros: "The boarding was quick, the flight was uneventful"
Cons: "The flight attendants could be friendlier and smile more"
Cons: "Flight delayed three hours because of malfunctioning fuel valve . United needs to figure out how do identify the problem I had of time to allow more time to fix"
Pros: "Service was friendly. Food ok. Entertainment acceptable for long flight."
Cons: "There is More Variety of entertainment on Delta and American Airlines but otherwise comparable."
Pros: "My flight was delayed where I would have missed my connection, customer service rebooked on another flight which got me to my final destination early. The upgrades and consistent service is handled very well."
Pros: "Seats were comfortable and service was good, which is rare in United!"
Cons: "The dinner was paasable but the breakfast was horrible. Stale croissant. No butter."
Pros: "Nice Airplane and good experience on United Domestic flights. International is another story! It seems many of the senior flight attendants think the passengers are there to serve them vs. the reverse."
Cons: "No complaints about domestic flights. United gets good marks here."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Cons: "Comfort , service,..terrible!"
Pros: "Economy Plus works well"
Cons: "United new seats are uncomfortable"
Cons: "I don't have a tablet to watch movies on. The entertainment didn't accommodateven me."
Cons: "Seats are too small no leg room"
Pros: "After all these years, still love United!"
Cons: "Loved everything!"
Pros: "LOVE the plane! CLEAN!! New and BEAUTIFUL!!!!"
Cons: "Sat and listened the WHOLE trip except when drinks were being served to the private lives of the flight attendants. The didn't pick up trash so everyone had to place their ice and semi full drinks in the nets when it got bumpy for the landing. I watched the flight attendants the whole time- they got paid to converse about everything- here is proof- one flight attendant was complaining that she only had 4 days of vacation and that she never gets called to work- I think I can guess why- and that she has talked to Kaitlyn- I think that was her bosses name?? But she wasn't given more hours. I wish I had ear plugs. The African American lady was so unkind and uncaring. She scollded another African American lady for coming to the back to throw away her trash. She hurt the lady's feelings and made her mad too. The folks on the plane seemed to be too much of a deflection to their personal conversations, but they were successful at ignoring everyone. We had to be careful to not spill liquid on our carry on etc and not hit the cups and such with our knees on the way out. I usually fly Southwest and want to write a letter telling them how great their service is! I apologized to the cleaning crew as the flight attendants told us to not worry about our drinks"the cleaning crew" will get it. How unprofessional to treat others that way. Stop talking! You can get A WHOLE lot done when you aren't sharing your personal life and opinions with each other!"
Cons: "Gate was changed.. Delayed one hour"
Pros: "It didn't crash"
Cons: "two hours late without any reason given, and forced to check my bag on the prior flight to the final destination meaning I can't get it at gate side. Numerous flights to Cedar Rapids through United have been canceled or delayed without any explanation - I don't have faith in United anymore and will not book with them again."
Pros: "The snack boxes are very good. The on flight crew were excellent. The gate crew - not so much."
Cons: "Row 32- seats don't recline. I requested to be sat with my children at booking - we were in different rows 3 of the 4 legs. My TV wouldn't accept cc payment."
Cons: "Having to board and put away carry on thinking the flight will depart soon and then finding out within 15 mins when everyone have boarded and settle that the maintenance delay requires that everyone must evacuate the plane with their carry on luggages. We waited at the gate for nearly 2 hours because the flight clerk told us not to roam far due to continuous updates... It started out as a 30 min delay and ended as a 2 hour delay with gate and plane changes. Had we known it was a 2 hr delay we would have been able to go use the restroom and go eat in between without worrying that the flight will depart."
Pros: "The seats were large and comfortable"
Cons: "I had to ask to get a drink, and was never offered food. Granted it was a red eye, but I was never even offered a cookie. I expected more after paying for first class. Plus, since it was an older plane, it didn't have the power ports they advertise. The guy sitting next to me didn't want to watch tv, but it didnt work and the screen wouldn't go off. They didn't offer him anything as a apology."
Pros: "They still offer drinks. It was a short flight, so all the bad things didn't have to be endured for as long."
Cons: "Every time I fly United, I realize they shrank the seat size, again. Oh, and the flight attendant spilled my drink on me. Only said, "sorry, buddy" and then got me a couple of napkins... Was friendly other than that, though. O.o"
Pros: "Great flight attendants on flight itself."
Cons: "Ridiculous price of flight from OC to SFO, the $200 cancellation fee when cancellation was medically related & notification was over 24hrs. 45minute flight delay."
Pros: "Flight crew was great. Easy, quick boarding."
Cons: "$25 for the first checked bag is a ripoff."
Pros: "Both flights arrived early."
Cons: "Wifi on the first flight was great, unable to view any entertainment on the connecting flight"
Pros: "The price...for once, a weekend to SF was reasonable!"
Pros: "crew members."
Cons: "got delay."
Pros: "No problems."
Pros: "On time comfortable seat."
Cons: "Everything was fine"
Pros: "no delays. quick flight & boarding"
Cons: "We had to land in San Antonio due to bad weather (understandable), but the customer service was appalling. They kept passengers on the plane for 3 hours and 45 minutes, which is prohibited by federa law. They failed to provide additional snacks when the passengers were on the plane for over 7.5 hours, and made it seem like it was such a nuisance when we asked for water. They were able to pass out one cookie by hour 6 but the flight attendant made it VERY clear that they had to do "so much paperwork" to get it approved. The flight attendants were rude, inconsiderate, and when asked what the game plan was after our 4 hour delay, their response was, ""not sure, not my department." If they didn't have answers, that's fine, but the manner and careless tone in which they replied was inconsiderate and insincere. When we finally landed at our half way destination in Houston, the flight attendant made a comment about how she can't get home due to all of the delays without considering that half of the passengers had the same dilemma and paid hundreds of dollars for their flights! The flight attendant had no empathy or respect and I would NEVER take this airline again. We spent the night at the airport and are still trying to find a flight to our destinatiom in New York :("
Pros: "Arrive on time at each gate"
Cons: "Needed more movies"
Pros: "The plane was not full for most of the trip=more room. Flight was shirted than expected"
Cons: "Staff seemed stressed. It was hot! The temperature was lowered after many voiced discomfort. Entertainment very limited considering the length of the flight."
Pros: "Take off and landing was 15 mins ahead of schedule."
Cons: "Legroom on the plane was cramped."
Cons: "Gate crew had no interest in helping with layovers affected by flight delay."
Cons: "The snacks where gross."
Cons: "Waiting in S.F. for flight to board. Crew announces flight will be 1 hour and ten minutes late. A few minutes later, announces the pilot is on his way and may be a half an hour late. The gate number was not announced until about a half an hour before boarding. We finally boarded and was told that co-pilot was not at airport. It was a terrible experience with United."
Pros: "There was not enough room for my legs."
Pros: "Service was good"
Cons: "What happened to the 1960s concept of stewerdess?"
Pros: "The flight crew was nice"
Cons: "The flights landing was a fast decent"
Pros: "She saw me boarding with two small kids and came right up with snacks and juice! Much appreciated. Also I really like that you do pre-boarding again for families with young ones. Thank you."
Cons: "Food. You said you have wifi but I was never able to connect. Don't understand."
Pros: "II like the speed of the overall flight. The group was boarded promptly and we leave right one time. Everything was efficient and done in a quick and timely manner."
Cons: "There's no entertainment in the plane whatsoever, but it's understandle. Flights for United are generally cheaper than most so I don't expect anything fancy or entertaining."
Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."
Pros: "informative and accurate why we could not take off on time"
Pros: "Early arrival is always good. The crew was pleasant and professional."
Cons: "The seats are too crowded and the $95 charge for an upgraded seat is too high."
Pros: "I want to thank United for taking excellent care with my mobility issues (broken ankle). From changing the seats to provide wheelchairs, made things much easier."
Cons: "I put food poor as there was no N/A...we did not get anything for the redeye flight."
Pros: "I appreciated the updates and prompt boarding with my flight. It was organized."
Cons: "The crew was very unprofessional. I was NOT offered any drinks and they raised their voices at me to straighten my chair. I guess they assumed I didn't speak or understand English. Don't expect much from them. I'm just glad I got from a to b."
Pros: "Never ever again. Delay after delay, maintenance issues and when you get to your destination, your bag for which you had to pay $25 looks like someone played soccer with."
Cons: "With all the fees I payed, my flight was very expensive. Don't fall for kayak or other sites deals. It's not a deal at all. If you live in Chicago area, fly southwest out of Midway. They'll get you to almost all destinations in US... always on time and no bag fees... plus you'll get a snack"
Pros: "Thank you."
Pros: "The staff were extremely nice"
Cons: "Delays on the Tarmac at both arrival and take off. I would have missed my connecting flight if it hadn't been cancelled anyway."
Airlines flying from Santa Ana to Vietnam have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santa Ana to Vietnam
Masks required on board, masks provided on flights from Santa Ana to Vietnam
Social distancing seating
Middle seats unavailable to book on flights from Santa Ana to Vietnam
Testing for antibodies, testing for symptoms for flights from Santa Ana to Vietnam
Waiving of change fees. Search flexible flights from Santa Ana to Vietnam