Our flight was cancelled and it took them 5 hours to reschedule and the next morning they said we still didn’t have a new ticket.
I travel often with LATAM, it never disappoints me. The service is great, nice crew, latest and some classic movies. I got 3 small meals, cannot complaint. I’ll definitely travel again with them.
We didn’t have any entertainment. I tried to go online without success. The airplane was extremely cold and they didn’t have blankets.
It was good, however the airplane was really cold. We received snacks and the crew was friendly.
Change of gate in Santiago devolved into half plus hour delay and a really tight connection in Lima
Although the flight is goof and the crew is good, the way the airline charges you for every service is ridiculous.
Plane never left the ground. Mech issues - entire trip was rerouted through united.
They didi not provide wheelchair though we had requested. We had to run around for 40 minutes and arrange it from the airport!
I liked everything, this was classed as premium economy but it was much better than Lufthansas business class. Lovely staff, comfortable plane and an excellent seat arrangement. A very pleasant surprise.
Everything was good except the check in. Could not do it online neither on the machines in the airport. Needed special assistance from the airline desk clerk
The crew was great, professional and polite. Good meal too. The flight was full and we departed on time out of Miami. I did feel cramped in my seat for the long overnight flight, which made it hard to sleep
This airline and their crew is so professional and kind, the trip was short and easy.
It was a very smooth process. Everything about the Airline like a well oiled machine.
Muy horrible experiencia, cambiaron dos veces la hora del vuelo resultando en una espera exagerada. No dan información oportuna. Abordadnos el avión retrasado el vuelo y esperamos dentro del avión por 35’ más mientras subían como 6 carros de cajas al avión. Muy mala logística y servicio.
6 horas de retraso en el vuelo sin ninguna explicación por parte de la aerolínea.
Always late, the service is a sandwich, no comfort at all…
They had a problem with their air conditioning system and we almost had heat strokes because they blasted HEATED AIR for almost 40 minutes and there was literally no air. This is the worst airline in Bolivia. Can't believe we have no other options sometimes.
BOA is truly the worst airline in Bolivia. It's a shame we sometimes need to use it cause we have no more options.
BOA airplanes are so old and dirty, the bathroom was so nasty, it smelled so bad and had tape all over the cabinets. My chair wouldn't recline, we had no entertainment, the flight was super cold. The only positive thing about this flight is that I feel it's so old that they even serve food, like in the past! I travel a lot and nowadays the companies only serve some snacks or sometimes offer something to eat if you pay. Not the case with this flight. Never again flying with BOA. They are definetly the worst.
This airline is always THE WORST. They seem to have flights moving to other times (late) 90% of the time. The airplanes are old, and the landing (i really don't know why) is 90% of the time shaky. I actually never buy tickets from BOA, I prefer other airlines by far.
