Daily cleaning, installation of cabin HEPA filters on flights from Santo Domingo to Connecticut
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 33m
The cheapest ticket to Connecticut from Santo Domingo found in the last 72 hours was $173 one-way, and $298 round-trip. The most popular route is from Santo Domingo to Hartford, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $173.
Most visitors from Santo Domingo need to provide a negative COVID-19 test result and/or quarantine to enter Connecticut. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Connecticut
Visitors from Santo Domingo are not required to quarantine after entering Connecticut.
Visitors from Santo Domingo must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Connecticut.
Current regulations for vaccinated travelers to Connecticut: most visitors from Santo Domingo may enter Connecticut but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Fast check out at Kennedy’s immigration. JetBlue’s traditional friendly approach to flying."
Cons: "AILA continues to be a mess. I don’t blame JetBlue. DR is a hard place for business"
Cons: "comunication with the custumer"
Pros: "Nice flight"
Cons: "The check in process in DR"
Pros: "The crow"
Cons: "The food"
Pros: "The crew was very nice."
Cons: "I was going home for a funeral, so my thoughts were just in another world and not occupied with the travel."
Cons: "Tv didn't work :("
Pros: "El vuelo fue muy bueno"
Cons: "Para ser perfecto, faltan USB port en los asientos"
Pros: "Fast check-in, early take off"
Pros: "I was able to rest."
Pros: "Great! Both ways. Many thanks for making wheelchair travelsp easy."
Cons: "turbulence and delay, all weather related"
Cons: "Map program on screen To many ads"
Cons: "It was not s dislike, I did not use the entertainment offered so not able to rate it properly-and the snacks -no complaints-they were quite nice as snacks go,just not a big snacker"
Pros: "We were on time. Great leg room."
Pros: "I loved Jet Blue's TV for every passenger. It made the time pass quickly. The staff was cordial & polite."
Cons: "The entertainment system was not working."
Cons: "No food, only snack"
Pros: "The convenient updates I received on my phone."
Cons: "No complaints"
Pros: "Our seats right upfront with the extra legroom!"
Pros: "Great service everything on time"
Pros: "On time"
Cons: "Luggage handling"
Pros: "lots of leg room. I'm 6'2" and that is rare."
Cons: "A lote of wait."
Pros: "Mostly overall good flight"
Cons: "My seat had crumbs on them when I found it and was about to sit down . Maybe doing a better job with cleaning ?"
Pros: "The airplane wasn’t turn on the right way and turn off more three time..... everyone was in panic. Also when the airplane arrived the door was stock really bad......"
Cons: "I going to call jetblue for follow those problems.......... I going to talk with all my friend about this bad expericience and recommend everyone dont travel with Jetblue anymore...contact me to my email Santanalore.email@example.com"
Pros: "Extra foot rm. Clean"
Cons: "almost an hour late"
Cons: "Agent in Dominican rep counter not very professional"
Pros: "Everything was great!! Excellent job pilots"
Pros: "The flight was great."
Cons: "The tv controls didn’t work"
Pros: "Attention, no lines, fast boarding"
Cons: "I didn’t eat, I slept all the flight, that’s the Reason I didn’t make any commet regarding the food"
Pros: "The crew. The comfort."
Cons: "Almost 2 hours delay."
Cons: "The flight attendants were very rude and didn’t like their attitude"
Pros: "Was able to have one carry on plus a personal item."
Cons: "Unfortunately, the food selection was poor, as in a drink and a bag of chips. I just flew through Delta and it was a big difference in service. JetBlue used to have high standards and now I'm seeing more delayed flights, lengthy security screenings, higher airfares, and just overall poor customer service. The chairs don't have outlets to charge your devices, and controls are embedded on arm rests so its uncomfortable. I also tried connecting to the Wifi and it didn't work. Flying used to be fun, but now it's a drag, pun intended."
Pros: "It boarded with ease, it left on time, and we got in early. Perfect!"
Pros: "Boarding was simple, the seats were spacious, the flight was easy, the landing was smooth. I love flying with delta!"
Cons: "I have nothing negative to say with my flight today."
Pros: "Departure on time"
Pros: "He was very clear with instructions and information, especially about expected turbulence and landing times. The crew was overall friendly."
Cons: "Reason for delay was never given. Boarding was an enexplicable 15 min. wait in a line that didn't move. The movie selection was poor."
Pros: "Friendly crew, flighr arrived early even though we were a little late leaving, bags came out fairly quickly at destination, flight not overcrowded, plane was clean."
Cons: "Better maneger in counter of Dom Rep at that time Morning saturday 19 august 2017"
Cons: "Muy malo el viaje"
Cons: "no internet"
Cons: "Avion pequeño"
Cons: "No entertainment at all. The flight was delay. I never have that experience before, I would like to get my refund back."
Pros: "Very good!"
Pros: "Couldn't get on the flight. Santo Domingo airport Delta crew wouldn't let us on. We waited in a slow check in line - then they said it was too late to get on. We had plenty of time to get to the gate. Had to wait until the next day to get home."
Pros: "Awesome crew and great flight"
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Crew was amazing"
Cons: "Everything was pleasant"
Cons: "Crew was unfriendly and flight was 2hrs delayed"
Cons: "Movie selections, healthy snacks/food"
Pros: "Crew not so much!"
Cons: "A bit friendlier ...had no ice??"
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Cons: "No se diferecia de otras lideas aereas en decadencia."
Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."
Pros: "The access to the full library of entertainment & internet access included with the flight ."
Cons: "Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies"
Cons: "It was late"
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "Put up at the marriot"
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Pros: "The crew was amazing"
Cons: "Everything it’s perfect"
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Cons: "My departure from NY flight tv was not working"
Cons: "No cookies"
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "An updated 717. A bit better"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Cons: "Wasted my time on security and lost my flight"
Pros: "Mu seat!"
Cons: "My baggage took for to long to arrive"
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."
Pros: "Efficient friendly staff"
Cons: "Kind of rough landing, but we are alive and well!"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Cons: "Sat in Row 34. Engine noise was overwhelming."
Pros: "Flight was on time"
Cons: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"
Pros: "Water and smiles welcome us"
Cons: "More strict with passengers not using face mask"
Cons: "Food and entertainment"
Pros: "The crew on that flight was really good."
Cons: "The boarding process, especially out of Panama"
Pros: "Nice crew, work well together!"
Cons: "Nice job!!"
Cons: "Best flight experience I’ve ever had!!! Would fly Copa again in a heart beat!"
Pros: "The crew was attentive, helpful and friendly"
Pros: "Buen servicio y llego a su hora programada"
Cons: "Not seat changes"
Pros: "The space between seats"
Cons: "I found everything good"
Pros: "Crew was pleasant. Food was good. Seats were comfortable."
Cons: "The flight was delayed about 40 minutes."
Cons: "Todo muy bien."
Pros: "Amazin !! Thank you"
Cons: "My husband received military order and we try to cancel our flight, but was impossible. We just lost 4 tickets"
Cons: "The copa staff at the airport in Panama is rude."
Cons: "Nice trip"
Pros: "diferente a otras aerolineas, nada, no ofrecen nada mas distinto."
Cons: "todo, mejor atencion por parte de la tripulacion de cabina, mejor comida, avion muy frio, pudieron dar frasadas. aviones sin pantallas personalizadas o mejor entretenimiento a pesar de ser vuelo internacional. deberia costar menos los pasajes para ofrecer un servicio muy muy muy basico"
Pros: "Smooth flight Customer service"
Pros: "Excellent service, on time!!!"
Cons: "I got delayed by a day because they missed the major connections from Panama and didn't bother to hold any of the planes for the hundred passages that missed their flights."
Pros: "Service was good. They fed us meals and all drinks for free. The plane was in good condition."
Cons: "It was hot"
Cons: "Not much room for legs ... I am petite ..can’t imagine regular and tall people’s pain"
Pros: "First flight had lots of leg room and a hot sandwich. Great deal."
Pros: "I was pleasantly surprised at how new, and nice, the plane was. I appreciated the entertainment system and meals. The crew was super friendly and nice. It seemed that try actually enjoyed their job, which is refreshing to witness."
Pros: "The aircrew were the friendliest and most professional I have had."
Cons: "They need to upgrade to an on-demand entertainment system. I noticed the check-in agents being very rude to a young passenger with a language barrier."
Pros: "The welcoming and attentive service"
Pros: "New entertainment system has a lot of variety; music, movies and games. Food was much better than first flight."
Cons: "seats as usual"
Pros: "Flights were on time. Crew was very good. No charge on my first bag."
Cons: "Entertainment options were terrible."
Cons: "The time in between my connecting flights was short. Had to run to the next flight and barely made it."
Pros: "The crew attention"
Cons: "The very ugliest seats. The last ones don't go back to sleep."
Pros: "Service,flight crew, the attention and the flight was excellent"
Pros: "Served snacks and drinks on short flight"
Cons: "Our luggage did not come on this 45 minute flight despite it being direct. And we were one of multiple families with this issue. It appears to be a common issue with the airline."
Pros: "They gave me a blanket"
Cons: "7 hours flight without individual TV."
Cons: "FOOd was terrible"
Cons: "Too much turbulence"
Pros: "The planes and the crew"
Cons: "The gate printed on the pass board was different than the actual gate at lay over stop"
Pros: "The service was excelent"
Pros: "Tiny chairs"
Cons: "Tiny chairs"
Cons: "Cabin crew based in South American countries don't speak a word of English."
Pros: "Boarding was a breeze. Crew was friendly and efficient"
Cons: "Entertainment was lackluster"
Cons: "No announcements when boarding. The speaker system was not used once"
Cons: "Now they turn off the air conditioner. Terrible so hot. Dont bring any more a decent food"
Pros: "Flight was on time....nice helpful crew"
Pros: "Landing was smooth meals excellent"
Cons: "If you fall asleep they won't wake you up for dinner and you will starve."
Pros: "My son was terrified and was screaming I really appreciated how one of the attendants tried to cheer him up and even held him to comfort him, took him to see the captain and they told me to do whatever I needed to comfort him, they made me feel relieved and also food was good"
Pros: "All the sckedual was ok"
Pros: "Flight was on time and arrival was earlier than scheduled."
Pros: "Even thou it was delayed because of natural atmospheric reasons, the flight was smooth, great service and overall a grateful experience."
Pros: "No problem with the flight itself"
Cons: "Fewer gate changes"
Pros: "Yes... very well"
Cons: "puntuality Departure and arrive"
Pros: "Amazing crew"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "The seat was a caca"
Cons: "Pagar una maleta pequeña mortifica"
Cons: "Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away"
Pros: "Crew were very nice."
Pros: "Very modern"
Cons: "Boarding was weird, from front to back"
Pros: "Polite crew"
Cons: "No air traffic"
Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."
Pros: "Everything was awesome. No wait, fast boarding, nice crew!"
Cons: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"
Pros: "The crew was pretty nice. The seats were actually comfortable."
Cons: "I don't know; it's economy in a plane. It is what it is."
Cons: "I have an american advantage executive credit card that allows priority boarding but at santo domingo’s aieport they didnt let me do priority. Terrible customer service from check in crew at the airport and no individual tv’s its boring"
Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."
Pros: "The TVs and free movies!"
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Cons: "Space between seats made it uncomfortable"
Cons: "Delayed due to no available gate attendant. Limited ground crew."
Pros: "Crew was nice."
Cons: "Super full flight. Nothing but a drink in terms of cabin service."
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "On time and pleasant staff"
Pros: "Same as above. Very pleased"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Cons: "No charging outlets on seat ( this something pretty standard on most planes now). The flight was delayed because of the plane had a problem with the tire. The passenger next to me had a broken tray with tape around it. The bathroom had a broken sink."
Pros: "I like that it was on time"
Pros: "Seats were comfortable. Great selection for entertainment. Flight arrived to my destination early."
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Cons: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "45 min delay"
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Flight on Time, Confort, Crew"
Cons: "I know if you want food, you must pay but not even a cookie...???"
Pros: "Muy buena atención, avión, puntualidad"
Cons: "La silla no reclinaba bastante, no era muy cómoda"
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Cons: "Haven't taken it yet!"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Porque sus tripulantes y azafatas son super atentas"
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "The delay"
Cons: "How about a sip of water atleast"
Cons: "Nothing all good"
Pros: "This plane is 4 seats across ... no middle seats"
Cons: "Overhead bins are tight even for standard suitcases."
Pros: "Kind crew."
Cons: "Did not allow me to have carry on. Had to pay for it to be checked. Unexpected cost."
Pros: "Great inflight service! On the ground faster than expected."
Cons: "I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/."
Cons: "Kayak sent me a message that our connecting flight out of O'Hare was boarding at gate B5. However, checking the monitors in the terminal showed the correct gate was B21, which is on the opposite end of the terminal. I don't know why Kayak had the wrong information on this. We barely made our connecting flight because our starting flight was over 30 minutes late, which was United's fault. This made rushing to the correct gate for our connecting flight all the more stressful. No time to stop at the bathrooms or pick up something to eat. Both United and Kayak let me down on getting back to Hartford. We arrived at the end of boarding with no room left for our bags in the overheads so we had to check them and pick them up at the carousel. A totally BAD flight experience."
Pros: "Flight was on time"
Cons: "Better food would be nice."
Pros: "boarding and landing excellent time."
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted. Appreciated the humor when the groundcrew was late parking us."
Pros: "The flight was on time. Departure and arrival were bith smooth and staff was friendly amd attentive. Kayak has been my go to when booking flightd and hotels."
Pros: "Crew friendliness"
Cons: "The cabin was way too cold. Audio beeps (fasten seat belts) are too loud"
Pros: "Free snacks"
Cons: "Not a lot of foot room"
Cons: "4 hr DELAY"
Pros: "Excellent flight crew was awesome"
Pros: "It was great! Excellent service."
Pros: "see above"
Cons: "see above"
Pros: "Nice plane, looks clean and new"
Cons: "Seats were surprisingly uncomfortable for some reason. They were new, but I think they're just new and not "broken in"?"
Pros: "The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad."
Cons: "My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized."
Cons: "i will not arrive at my destination until 4:03 AM. yuck."
Pros: "I liked the Dutch sweet breakfast waffle very much."
Pros: "Everyone was friendly, but touchdown was kind of brutal"
Pros: "The crew was great....they spoke english n spanish...very warm group"
Cons: "Took a long time to get support when gate changed. Could not walk at the time due to skiing accident."
Pros: "Everything about my whole trip was amazing"
Pros: "Left on time. Arrived early."
Cons: "Finally surrendered to the delays after 5 hours waiting (enough to drive to Hartford and back) and took an Uber home."
Pros: "it was nice to get a meal voucher. The crew was nice. I thought my partner and I would have to sit separate but they put us together in the emergency row which actually had great leg room. ty!"
Cons: "the 4 hour delay changed all of our arrival plans. text messages were not always updated and neither were the airport boards as the gates kept changing. The check in line was just ridiculous. The staff members kept walking away or what seemed like .. talking to friends- I've never seen a line move so slow and I'm from new York."
Pros: "The staff was able to help at all times,The crew too."
Cons: "I have to pay for my suitcase."
Pros: "On time"
Cons: "The seats but the service and flight was great!"
Cons: "This was a connecting flight which I missed because of a giant delay on the first leg of my journey"
Pros: "crew ok"
Cons: "two delays caused anguish no info on connecting flight on board plane couldn't access entertainment without additional software arrived ewr late would almost ;miss boarding after running from gate 82 to 114 to find the flight was late," waiting for a plane." could not get accurate departure info. (people were waiting to pick us up) arrived at bdl just before midnight two bad flights not good at all"
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Cons: "Small plane, no TV for a long plane ride"
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Pros: "Free entertainment on your own devices"
Cons: "We left late, so even though I had rushed to catch my connection, we still sat in the plane for half an hour. Is it possible to build in more time between connecting flights? Which luckily was also late. Too bad people now have to pay for food."
Cons: "Same as above, including late flight"
Pros: "Delays in both flights"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Cons: "Flight delay"
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Pros: "No one sat next to me. Flight was early!"
Cons: "Unhealthy snack."
Pros: "easy transfer"
Cons: "had to transfer"
Pros: "The flight departure on time"
Cons: "Don't foods in this flight and I had to wait to much for the wheelchair"
Pros: "Blanket for lap"
Cons: "No service /selections. Paid for movie and fat child continually shut off TV w his fat arm on my armrest Boarding is very poor no assists as flight attendants virtually unattentive LAX dirty disgusting and no shops seating or restaurants No mvmt to allow stiff swollen legs all cramped in tiny seats. I pay bag fees while others get free checked bags at the gates. Many people are able to carry huge extra backpacks w no enforcement from staff Slows the whole trip down"
Cons: "United's customer service (in the airport) is terrible."
Pros: "Nothing about i liked"
Cons: "Too much waiting. Delaid by 8 hours"
Airlines flying from Santo Domingo to Connecticut have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santo Domingo to Connecticut
Masks required on board, masks provided on flights from Santo Domingo to Connecticut
Social distancing seating
Middle seats unavailable to book on flights from Santo Domingo to Connecticut
Testing for antibodies, testing for symptoms for flights from Santo Domingo to Connecticut
Waiving of change fees. Search flexible flights from Santo Domingo to Connecticut