Daily cleaning, installation of cabin HEPA filters on flights from Santo Domingo to Hartford
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 10m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($145) and Delta ($279), and the lowest round-trip tickets have been found on Spirit Airlines ($312) and Multiple Airlines ($384).
From Santo Domingo to Hartford, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Hartford back to Santo Domingo , the best deals are generally found on Saturday, with Sunday being the most expensive.
When flying out of Santo Domingo you will be using Santo Domingo Las Americas, often referred to as Santo Domingo Airport. You will be landing at Hartford Bradley Intl, also known as Hartford Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Santo Domingo to Hartford.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hartford from Santo Domingo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hartford with an airline and back to Santo Domingo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hartford from Santo Domingo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Awesome crew and great flight"
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "Crew was amazing"
Cons: "Everything was pleasant"
Cons: "Crew was unfriendly and flight was 2hrs delayed"
Cons: "Movie selections, healthy snacks/food"
Pros: "Crew not so much!"
Cons: "A bit friendlier ...had no ice??"
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Cons: "No se diferecia de otras lideas aereas en decadencia."
Pros: "Crew was really nice"
Cons: "Since my first flight was delay I lost deje second one."
Pros: "The access to the full library of entertainment & internet access included with the flight ."
Cons: "Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies"
Cons: "It was late"
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "Love the fact that the head rests move to support your head better."
Pros: "Put up at the marriot"
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Pros: "Yes very clean plane and crew was amazing. My daughter was hungry and the crew filled her bottle with milk twice"
Cons: "Maybe better snack"
Cons: "Leg room on modern aircraft seems to get smaller and smaller"
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Cons: "My departure from NY flight tv was not working"
Cons: "No cookies"
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "An updated 717. A bit better"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Cons: "I was the very first person in line for Zone 3, and they automatically told me I had to gate check my bag, which would mean adding at least 20 minutes when I landed. I took it on the plane anyway; and there was PLENTY of space in the overhead compartments. This feels like I’m being treated as a second class citizen because I was unwilling to be nickel and dimed for seat or boarding upgrades. It’s infuriating"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Cons: "Wasted my time on security and lost my flight"
Pros: "Mu seat!"
Cons: "My baggage took for to long to arrive"
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."
Pros: "Efficient friendly staff"
Cons: "Kind of rough landing, but we are alive and well!"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Cons: "Sat in Row 34. Engine noise was overwhelming."
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Pros: "Yes... very well"
Cons: "puntuality Departure and arrive"
Pros: "Amazing crew"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "The seat was a caca"
Cons: "Pagar una maleta pequeña mortifica"
Cons: "Well my flight was cancelled a few hours before my departure and was sent on another flight to a different city that was 3 hours away"
Pros: "Crew were very nice."
Pros: "Very modern"
Cons: "Boarding was weird, from front to back"
Pros: "Polite crew"
Cons: "No air traffic"
Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."
Pros: "The crew was pretty nice. The seats were actually comfortable."
Cons: "I don't know; it's economy in a plane. It is what it is."
Pros: "There was a TV with entertainment. The fight to DR was terrible with no TV for some reason, in 2019"
Pros: "Flight was delayed, and unclear why."
Cons: "I have an american advantage executive credit card that allows priority boarding but at santo domingo’s aieport they didnt let me do priority. Terrible customer service from check in crew at the airport and no individual tv’s its boring"
Pros: "Much better flight. Nice quick easy boarding and getting off. quick easy overall. Seats were much more comfortable"
Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."
Pros: "The TVs and free movies!"
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Cons: "Delayed due to no available gate attendant. Limited ground crew."
Pros: "Crew was nice."
Cons: "Super full flight. Nothing but a drink in terms of cabin service."
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "On time and pleasant staff"
Pros: "Same as above. Very pleased"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "I like that it was on time"
Pros: "Seats were comfortable. Great selection for entertainment. Flight arrived to my destination early."
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "45 min delay"
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Pros: "Their service is useless. Processes are in need of a major overhaul. They have become too big for themselves and have not adopted the customer-centric value that prevailing companies have incorporated and are implementing. I predict that they will not be around in the next 10 years if changes are not made."
Cons: "Kayak should be more particular who they partner up with as being more selective will bring more value to your brand."
Pros: "Muy buena atención, avión, puntualidad"
Cons: "La silla no reclinaba bastante, no era muy cómoda"
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "Bottom tier entertainment provided"
Cons: "Advertised wifi not functional. Limited TV access (1 8" tv for every 12-16 seats) poor programming random NBC clips and partial episodes) and terrible movie. No selection/plane tracker"
Cons: "Haven't taken it yet!"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Porque sus tripulantes y azafatas son super atentas"
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "The delay"
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Cons: "How about a sip of water atleast"
Cons: "Nothing all good"
Cons: "A flight not canceled due to mechanical failure. A staff that were actually helpful. United could care less and I will never fly with them again"
Cons: "The plane took forever to take off"
Pros: "Kind crew."
Cons: "Did not allow me to have carry on. Had to pay for it to be checked. Unexpected cost."
Pros: "Great inflight service! On the ground faster than expected."
Cons: "I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/."
Pros: "Flight was on time"
Cons: "Better food would be nice."
Pros: "boarding and landing excellent time."
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted. Appreciated the humor when the groundcrew was late parking us."
Pros: "The flight was on time. Departure and arrival were bith smooth and staff was friendly amd attentive. Kayak has been my go to when booking flightd and hotels."
Pros: "Crew friendliness"
Cons: "The cabin was way too cold. Audio beeps (fasten seat belts) are too loud"
Pros: "Free snacks"
Cons: "Not a lot of foot room"
Cons: "4 hr DELAY"
Pros: "It was great! Excellent service."
Cons: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."
Pros: "see above"
Cons: "see above"
Pros: "Nice plane, looks clean and new"
Cons: "Seats were surprisingly uncomfortable for some reason. They were new, but I think they're just new and not "broken in"?"
Pros: "The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad."
Cons: "My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized."
Cons: "i will not arrive at my destination until 4:03 AM. yuck."
Pros: "I liked the Dutch sweet breakfast waffle very much."
Pros: "Everyone was friendly, but touchdown was kind of brutal"
Pros: "THE SERVICES WAS OK"
Cons: "MY SEAT,,I DONT LIKE ALL AWAY IN THE BACK,AND NOT FREE ENTERTAINMENT,,NO GOOD ,SHOULD BE FREE,,"
Pros: "The crew was great....they spoke english n spanish...very warm group"
Cons: "Took a long time to get support when gate changed. Could not walk at the time due to skiing accident."
Pros: "Everything about my whole trip was amazing"
Pros: "Left on time. Arrived early."
Cons: "Finally surrendered to the delays after 5 hours waiting (enough to drive to Hartford and back) and took an Uber home."
Pros: "it was nice to get a meal voucher. The crew was nice. I thought my partner and I would have to sit separate but they put us together in the emergency row which actually had great leg room. ty!"
Cons: "the 4 hour delay changed all of our arrival plans. text messages were not always updated and neither were the airport boards as the gates kept changing. The check in line was just ridiculous. The staff members kept walking away or what seemed like .. talking to friends- I've never seen a line move so slow and I'm from new York."
Pros: "The staff was able to help at all times,The crew too."
Cons: "I have to pay for my suitcase."
Pros: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."
Pros: "On time"
Cons: "This was a connecting flight which I missed because of a giant delay on the first leg of my journey"
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Cons: "Small plane, no TV for a long plane ride"
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Pros: "Free entertainment on your own devices"
Cons: "We left late, so even though I had rushed to catch my connection, we still sat in the plane for half an hour. Is it possible to build in more time between connecting flights? Which luckily was also late. Too bad people now have to pay for food."
Cons: "Same as above, including late flight"
Pros: "Delays in both flights"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Cons: "Flight delay"
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Pros: "No one sat next to me. Flight was early!"
Cons: "Unhealthy snack."
Pros: "easy transfer"
Cons: "had to transfer"
Pros: "The flight crew were nice"
Cons: "The seats were uncomfortable. We were not able to choose a snack, I had no knowledge what was inside the snack package, did not like. Unfortunately, our flight was delay a few times due to storm at Houston, we experience lots of turbulence while flying, no fault of the pilot. I think you should install TV's to help passengers relief some flying stress."
Pros: "The flight departure on time"
Cons: "Don't foods in this flight and I had to wait to much for the wheelchair"
Cons: "United's customer service (in the airport) is terrible."
Pros: "Nice crew"
Cons: "Boarded slightly late due to plane not being at the gate on time"
Pros: "There was no redeeming qualities to flying Frontier"
Cons: "Literally everything. They charged for everything, hidden fees and terrible staff. Will never fly frontier again"
Cons: "Airport security at Orlando was insane! The line through TSA must have been over 500 yards. Also, it doesn't appear that this Frontier flight allowed for online confirmation so, although the Frontier Desk was super fast processing passengers, the two lines together was stressful and used up valuable pre-boarding time. Some advance warning might help passengers schedule their arrival at the airport."
Pros: "One enthusiastic elderly flight attendant was inspiring to see"
Cons: "After flight was delayed, I've never had a worse experience with an airline. My final flight leg could have waited 10 minutes and gotten me back on time. Instead there was an atrocious line at customer service, where they finally denied me a hotel room, cot, blanket, pillow...after absurdly allowing a man to cut over ten of us in line simply because he requested a translator. Multiple employees lied/gave misinformation, adding heavily to the feeling that Frontier cares little about customer service. Terrible experience!!"
Pros: "when our first flight was delayed so long many of us would have missed our comnector so they held the flight until we got there."
Cons: "more staff, not overworked and rude. better communication. no lost luggage."
Pros: "Crew was very friendly"
Cons: "Pretty much everything else, should have WiFi by now even if it’s paid"
Pros: "Crew was great especially the guy, didn’t catch his name..."
Cons: "Seats that recline would’ve been nice"
Pros: "Crew was excellent, always smiling and upbeat!"
Cons: "I don't think it could have been, I will definitely fly Frontier again!"
Cons: "Being on time, giving free snacks/beverages, communication"
Pros: "I slept"
Pros: "Everything good"
Cons: "The chairs"
Cons: "The inability of someone to take responsibility of the mistakes made by DIA and Frontier airlines. I will be bringing this to the attention of Corporate regarding this incident, and if need be I will be contacting the media"
Pros: "Flight crew was professional, courteous, kind and knowledgeable."
Cons: "Check in kiosks need to have military options available to avoid paid luggage."
Cons: "One of the female crew members seemed like she needed a break. She was I am guessing the lead flight attendant. But had a bit of a “tude” Maybe she was having a bad day."
Pros: "Price was great. Flight was great from take off to landing, luggage arrived in reasonable time upon landing."
Cons: "Technical problem with Kiwi, so had to go to Frontier website and print my own boarding tickets. Not a big deal, didn't have any problem doing so, not sure what Kiwi problem was. Plane seats are close together, lucky I am an average size person so didn't feel too crowded."
Pros: "smooth flight, from takeoff to landing"
Cons: "how small and cramped the seating was"
Cons: "Paying 45 dollars for one checked bag"
Pros: "It was cheap!"
Cons: "It was cheap. You get what you pay for... I had forgot that there were absolutely NO additional frills with this airline... You get one cup of water and absolutely nothing else. The staff was a nice as can be expected, but didn't look like anyone wanted to be there. And when my husband asked for some hot tea (thinking it would be complimentary - it was not), they got very frustrated. But I would guess they're just victims of their circumstances, so no hard feelings... Still, wouldn't recommend unless you're on an extreme budget."
Cons: "-Missed checked bag check-in by 1 minute, was made to miss flight for something that could have easily been remedied -Zero help or empathy from terminal attendant from Frontier -Made to wait an HOUR AND HALF IN 5 DEGREE WEATHER in Denver by Frontier to drop off a back that was already noted as "checked" -Flight delayed 5 hours with ZERO communication of what was going on -Bags were left IN DENVER after all the trouble and discomfort invested in dropping them off. -Zero response by phone or email during all of this -No system or notification of how to retrieve the bag Frontier left in Denver In sum, it was the worst airline experience I've ever been a part of, let alone even heard of. The only way it could have been worse is if the plane crashed."
Cons: "They charge for everything, even carry-on! If you don't tell them you have a carry-on, they will charge an additional 20$ on top of the $40 for the regular charge. They charged me even to make a check-in online and assign a seat. Only water is served in the plane and if you want soda you gotta pay for it. Ridiculous! The counter crew are rude and seemed overworked. The airplane seats DO NOT lean back and they have no foam, only a hard piece of leather covering the metal seats. They put their price very low on the travel websites and get you that way. Later on the fine prints (which no one ever reads, btw), they state that there are extra charges for everything else. I am surprised that they didn't charge me to breath inside the plane! Im Chocked!"
Pros: "There was no food or entertainment so I really can't discuss the quality here"
Cons: "We had to change planes Once everyone was aboard and it was a bignhassle"
Pros: "Same as above."
Cons: "Same as above"
Cons: "They lost my language, no matter how many times I called to get a status on my language, it was very ineffective in getting back to me. Very frustrating."
Cons: "Had to postpone my travel because of a medical emergency with my daughter and Frontier is not giving me a refund even after I completed the form and submitted documentation. They ended up selling my seat to someone else cause the plane was full. Corporate greed at its worst victimizing the consumer once again. Sad."
Pros: "I got from Denver to Nashville in one piece. Good job."
Cons: "Frontier. The worst next to spirit in all areas. You know it, we all know it. Keep degrading the quality of service to save a few bucks.. sets the worst industry standards known. Personally would never fly you guys but last second booking was only options. Keep on driving down the quality while increasing your net profits. Thanks."
Pros: "Nothing about Frontier"
Cons: "You pay extra for everything!"
Pros: "Price of flight and flight attendants."
Cons: "All the added charges."
Cons: "There wasn't any entertainment available."
Pros: "The crew was very nice. Other than the extra wait time, the flight was good."
Cons: "Once we were boarded and ready to go, we waited an extra 40 minutes to take off (I'm not 100% why). For people trying to make connecting flights, this was an issue."
Cons: "Seating is uncomfortable!!!!"
Cons: "Rude people,charge for everything,way overpriced for bags Was stuck on the Tarmac for over an hour You think you save money with these budget airlines,but with all the hidden fees you don't!"
Pros: "The pilots and staff were great. It sucks that they have to be the bad guys and break the news to the passengers that if you want anything extra, it's going to cost you."
Cons: "Nothing is complimentary. I might as well fly with another airline. By the time you pay all the extras plus your ticket price, you're paying about the same or even a little more than if you would've just gone with another airline. The seats are so uncomfortable. Frontier is out to make money and doesn't give a rip about the customer experience in my opinion."
Pros: "Got me from point A to point B"
Cons: "Gate change at the last minute and the wrong destination city was displayed on the monitor for our flight, causing more confusion. Flight delay, as well"
Cons: "Seat was awful even though I paid for an aisle."
Cons: "Flight was delayed at the gate and no one made an announcement until after the origiNal departure time had already passed and people began inquiring. Then they just called all zones so the boarding line was a mess."
Cons: "There was no tv."
Cons: "They delayed departure by approx an hour due to a connecting flight being late"
Cons: "You guys taxed for everything, no free carry on, no free checked back, no free snacks/beverages. Rude flight attendants. And seats didn't even recline! >:0"
Cons: "I came early, and I went to the check in counter, ask them pls to change my flight, and they said must charge $100.00 . So I think it's too bad ! My name is Andy Dang"
Cons: "Frontier is a third tier airline with service that is average at best. Everything from customer service to staff service was a little off. Make sure that youlook into total price before booking. Otherwise you will pay more than if you had taken a quality carrier"
Pros: "The staff on the flight were delightful. The flight attendants were both courteous and helpful, and I will recommend Frontier to others because of that. The seats are comfortable enough, and the plane was clean. I have flown with Frontier many times and I will continue to do so."
Cons: "Boarding was a nightmare. Simply put, the staff at the desk just did not have it together. When waiting at the gate (about an hour early), I observed three staff members at the desk next to where I would be boarding. A disgruntled customer was making a fool of himself at the counter, so a supervisor was called upon. When the supervisor shows up, two of the employees that were at the desk seemed to disappear. The disgruntled customer started acting even more irrational and was told to leave; all of the passengers were relieved to see this because the guy looked insane. Then, there were two small children that had been on a previous flight that needed to be walked up to security to meet their parents, so the supervisor walked away with the children, leaving one lone employee at the counter. This all occurred around 11pm; the flight was scheduled to board at 11:24pm. By 11:45pm boarding had still not begun. The scheduled departure was 11:59pm. Finally priority boarding is called at around 12:05am. I patiently waited to be called next because I had paid for a carry-on bag and had "Zone 1" boarding. Instead, all of the passengers lined up and the employee just started letting everyone on the plane regardless of boarding zone. After about ten people board, she gets on the microphone and says, "Oh yeah, zone 1... and zone 2 and zone 3 can board". There was a pause, and then, "Zone 4 can board now". If I am going to pay so much money for a carry-on bag, I would at least like to board first like I was supposed to. These were unique circumstances and the employees were courteous throughout the whole ordeal, but they could have handled the situation much more effectively. They ended up looking disorganized, flustered, and unprofessional."
Pros: "The price of the flight was good, and the people were nice. But all luggage, drinks and snacks cost additional money in flight."
Cons: "That my one parcel of luggage (carry on) cost me $40 onto of my flight cost to bring it. You should get at least one piece of luggage free. After all, most other airlines do it that way....and you need to expect that people art flying without any luggage at all."
Pros: "Loved the crew. There was a woman of color that was so friendly, a few people talked about how wonderful she was as they passed. Loved her. Wish I'd gotten her name!"
Cons: "More like N/A on entertainment, & really all I purchased was coffee/waffle, so not exactly 1 star for that either, because they both tasted good, so rating is probably due to having to make a purchase for coffee+waffle+bags as I fly SWA a lot, sorry:)"
Pros: "The fact that they itemized the cost for everything is OK and will make you to take a conscious choice of whether to bring a carry on luggage, buy water or food. You have be very self disciplined to NOT have costs added to you. But atleast I like that we have a choice but a very HARD one to make."
Cons: "Itemized costs for everything - can be a pain and add up to the costs. I mean charge for beverages, water and light snacks, thats pretty standard and expected. So it leads to very bad customer experience and feeling annoyed that you have to pay for everything. Although I dind't pay for carryon, or any drinks or food as I didn't get any. I felt annoyed and went a way with the feeling. I am NEVER going to fly frontier. Although I might fly frontier in the future that might be my last resort and will try to Avoid it as much as I can."
Pros: "See cooment above"
Cons: "See comments above"
Cons: "Leg room sucks"
Pros: "Boarding was very fast and smooth. The flight was very lightly filled so guests were allowed to sit wherever they wanted. The flight staff was very friendly and the plane was clean. The plane landed earlier than scheduled at the destination and we were able to exit the plane immediately."
Cons: "Seats are uncomfortable, no complimentary snack or even drink. I was aware that guests are charged for carry-ons, so I planned ahead and packed all of my belongings in an under the seat carry on."
Pros: "The plane didn't crash."
Cons: "Extremely inefficient boarding process. Seats don't recline. Carry on charge was a surprise. Having to pay an extra fee to select my seat was also unexpected. Only water is free. I won't fly frontier again."
Pros: "The staff were great. Boarding was also fast"
Cons: "Had to pay for carry one, not comfortable"
Cons: "Staff didnt anounced why boarding the plane was been delayed, it was delay 40mins."
Pros: "Everything was awesome involved with the flight."
Cons: "I lost my my belongings prior to boarding,and the offer of a free snack or water would of been nice."
Cons: "I've watch video's about the company and it was nothing like what I watched . Our flight was great the staff was great and i will be flying with you guys in August !!!"
Pros: "Crew was on point"
Cons: "Seat padding was virtually nonexistent"
Cons: "Seat was very uncomfortable. Felt like a bar in the middle of my back."
Cons: "Better crew they were very mean"
Cons: "Thank you"
Pros: "On time. Funny crew."
Cons: "Power for phone chargers and WiFi"
Pros: "Price initially cheap before extra baggage fees negated that."
Cons: "Check in process with Spirit airlines is a nightmare. No organization at all. Terrible experience and never plan to fly spirit again."
Pros: "It wa great"
Cons: "No complaints. If you want just a ride for really cheap it is safe and enjoyable."
Pros: "Clean and good plane"
Cons: "I will never fly with spirit again and will make sure to tell people about them and there ridiculous fees. We had a delay and was not announced we had to ask, when boarding they didn’t call by zone they just let everybody in at the same time.. VERY DISAPPOINTED"
Cons: "No tv"
Pros: "stewardess was pleasant"
Cons: "Plane was 4 hour delayed luggage cost very expensive it makes them no cheaper and probably more expensive than other airlines"
Cons: "Their r too pricy charge u too much for luggage the seat too they should have everything included one time payment"
Pros: "- The allowed personal item is large enough for a short trip (if you want to avoid paying for a carry-on or a suitcase.) - Once everybody was on board, the person that spoke to us on speaker put us at ease with a relaxed and humorous tone. - Checking in with the app worked fine and was easy. - The flights were on time."
Pros: "I like how they were super on time with everything and how they didn’t give a lot of fuss about the bare item(free personal item) which was one of the things, they used to be very annoying about. Overall is a good airline! They have different jets though, and I wish they had the roomier ones ALL the time."
Cons: "Should have a consistency with the jets/airbus, some are roomier than others! And it cheers me up so much when I get to flight on the roomier ones"
Cons: "Waited in line for 90 minutes to get boarding passes"
Pros: "Ease of check in and security clearance was quick. the trip to Tampa and return trip tp Hartford was great. the price was very reasonable and would travel again with Spirit airlines."
Cons: "price for one bag under 40 pounds could have been more reasonable. $50 is too much to pay .There was a time when your bag would ship free!!!!!"
Cons: "Your service"
Pros: "The staff was awesome. Not simply good attitudes, but fun and personable—real human beings who got to know you. The head stewardess made the flight!"
Pros: "Great service nice and clean"
Pros: "Flights arrived early"
Pros: "The price"
Cons: "Seats are hard and uncomfortable"
Cons: "Not enough leg room."
Cons: "Lack of WiFi."
Cons: "spirit airlines is a joke, this is the 2nd time this has happened, they charge like hell for their stupid baggage fees, and then, they pull this last second gate change, there was several passengers, besides my wife, and son, that had to stay all night in the airport, to catch a flight the next night, thanks spirit airlines, for making my wife, mad as hell, and taking her anger out on me, will be the last time for me and spirit airlines, they are the discount joke of all airlines"
Pros: "Everything was great and hassle free. Thanks !"
Pros: "I loved the comfortable seats, the leg room, the crew was great, the flight was on time and arrived early!!"
Cons: "The only thing I didn’t like was the price on the checked bag, I think the price could be cheaper!!"
Pros: "Simple, cheap, no complaints"
Pros: "Nonstop flight"
Cons: "Fees associated with everything, minimal leg room"
Cons: "Paying for amenities"
Pros: "Clean, new aircraft. Friendly staff."
Cons: "I asked would I like a window seat and I said yes. However, I was given a seat with no window at i.e. The very last row in the plane."
Pros: "On time and everything went smoothly. :-)"
Cons: "I have traveled on several different airlines in my lifetime and wanted to give your airline a chance. Although your ticket prices are lower than most, I do like to travel with a piece of luggage or at the very least a reasonable sized carry on. The fees to have a checked bag are ridiculous and the measurements required for carry on are substandard! The seat sizes are less than roomy and please know I am by most standards an average sized person weighing in at approximately 150lbs. The tray tables are extremely small and couldn't imagine having to actually put food or drinks upon them. Which leads me to your food and drink pricing, let's just say you don't even wear a mask when you rob your passangers! I would rather be thirsty and hungry than to pay the absurd amount of money you ask for. The crew, not real friendly doing the bare minimum of what is required. The captains on each end were more interested in talking on their cell phones than by greeting passangers. It goes a long way with passangers when you feel confident or at the very least acknowledged by the crew. There was no entertainment offered on my flights, which is fine as I can surely entertainment myself for 2 + hours. Their website is less than user friendly. Having to set up separate accounts for myself and family is time consuming and completely unnecessary! When there was an issue with the tickets it was very difficult to get any real help from customer service. The 'hidden' fees with Spirit are absolutely crazy! No money saved! I was so disappointed in my experiences with Spirit Airline. I couldn't in good faith recommend them to familyand friends ."
Pros: "Flight attendants"
Cons: "No complaints for the cost- you get what you get and you don't get upset! Service with a smile!"
Cons: "The Employees from FLL to SDQ were some of the rudest people I have ever met in my life. It's almost like they hate their job."
Cons: "Surprises, lack of professionalism and sarcastic smile at check-in"
Cons: "All the delays to and from my destinations"
Cons: "Been told : flight oversold , got one seat for you in about a month ! By the way im in the Dominican rep coming back home from a vacation bought 3 months ago ! How my seat can be overbooked ???? How am i getting home ???"
Cons: "did not receive recheck tag on suitcase - so, recheck process was longer somewhat long wait for luggage in Ft Lauderdale"
Pros: "I got there safe"
Cons: "Aside from the milkcrate seats, the fact that one of the hostesses was complaining about a passenger out loud. Smh"
Pros: "I liked having access to all the bathrooms."
Cons: "I did not like the boarding process it was unorganized and when I asked the agent for information i was ignored and i did not like the lack of verbal communication in regards to the gate changes, yes the changes were sent to my email; however i was not always able to access my email. I also did not like the way passengers were addressed by certain flight attendanta in regards to changing seatsafter the plane departed and the seats were empty."
Cons: "The "low-cost" airline winds up being as expensive as other airline nes with the additional fees for baggage carry on and otherwise. The price is roughly the same yet the experience is far worse. Never fly this airline again. Also I mistakenly paid for both as carry on bag when I checked my bag. The airline said "it was the mposible" to issue a refund for the carry on.effectively they were ok keeping my $45 dollars for the carry on terrible. Again I would never fly this "low cost airline" again"
Airlines flying from Santo Domingo to Hartford have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Santo Domingo to Hartford
Masks required on board, masks provided on flights from Santo Domingo to Hartford
Social distancing seating
Middle seats unavailable to book on flights from Santo Domingo to Hartford
Testing for antibodies, testing for symptoms for flights from Santo Domingo to Hartford
Waiving of change fees. Search flexible flights from Santo Domingo to Hartford