I am 6'4" tall. I love/need leg room. On the flight from Orlando to Sao Paulo, I purchased an exit row seat. It has the best leg room. On my return flight from Sao Paulo to Orlando, I again purchased an exit row, at the desk with an Azul person. However, when I was onboard, sitting in my purchased exit row, one of the flight personnel began creating a stir with the other flight attendants about me sitting there. Their English-speaking ability was almost none. They asked for my passport, and I didn't understand why, because I had passed all of the official reviews with it, and at the desk when I purchased the exit row seat. There was a "heated" discussion amongst all the flight attendants looking at my passport. It was returned to me, without explanation, but then later, prior to the flight leaving, they sent another flight attendant, who had very limited English-speaking ability, to tell me I could not sit in an exit row, because I was too old. I am in my 60's, they said. I am in excellent shape and could easily perform any physical requirements called upon by someone sitting in any exit row. I tried to tell the flight attendant that I had purchased the exit row seat, but he insisted I move to another seat, so not wanting to create a regrettable incident, I moved to a cramped seat elsewhere on the plane. I will NEVER fly on Azul airlines again, and will tell everyone else about how they poorly deal with English-speaking, older customers. They never offered to refund what I had paid.
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