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Very poor experience and will never travel with JAL again. With Business class ticket i was told that there is no veg option for the 1st leg of my journey from Delhi to Tokyo while served horrible plant based meat on the second leg of journey even though i selected Vegetarian meals. Also entertainment system is worse than domestic flight with hardly any Hollywood movies and no hindi movies at all

Good. The only thing is that I missed the flight.

Food we select all the airlines, but they said not selected, it’s bad experience.

My seat was so hard and uncomfortable. I took AA to Japan longer flight no tailbone pain. Coming back on JA shorter flight my tailbone was killing me no cushion on seat or just worn out.

It was good and there is nothing to complain about .

Japan airlines is a great airline. One of my favorites. The only issue I had was that I only pescatarian or I can eat vegetables, pasta, etc and both choices of meals were chicken or red meat. Most of other airlines have meat or pasta. Also usually I get an alert to order a meal prior to fly and this time I did not get one. Other than that everything was wonderful.

Great level of comfort and highly professional and friendly flight crew. Keep up the great service.

It was amazing. Japan is lovely. I hope to go again. Thank you for everything.

Checked baggage process is confusing and time consuming especially when checking oversized bags. Very slow agents didn't help.

Consider adding “N/A” to some review options. This flight had no food or entertainment.