Find cheap flights from Sarasota to Munich

SRQ - MUC

Find cheap flights from Sarasota to Munich

Round-trip
Economy
Sarasota (SRQ)
Munich Franz Josef Strauss
Thu 10/22
Thu 10/29
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Top 4 airlines serving Sarasota Bradenton Intl to Munich Franz Josef Strauss

Scores according to KAYAK customer reviews

8.0
Virgin Atlantic
Overall score based on 1,567 reviews
8.2
Boarding
7.7
Comfort
8.5
Crew
8.0
Entertainment
7.7
Food
Airline reviews

Pros: "The crew"
Cons: "The screen"

Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."

Pros: "Everything was easy"
Cons: "Business class seats are snug for big people compared to other airlines"

Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Pros: "The crew was very good and there was enough leg room."
Cons: "The dinner option was underwhelming."

Pros: "The crew on Virgin Atlantic was superb!"

Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"

Pros: "Great crew, comfortable and smooth flight"

Cons: "Bad entertainment system"

Pros: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Cons: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Pros: "Comfort, service food and entertainment. What more can you ask for."
Cons: "Nothing. ]"

Pros: "Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,"
Cons: "Nothing. Trip both ways were outstanding."

Pros: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Pros: "Food was great. Friendly stas staff."
Cons: "LAX AIRPORT signage leaves something to be desired. Nothing to do with airline."

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Pros: "We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly."
Cons: "I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted"

Pros: "Fast boarding, not a crowded flight, ahead of schedule."
Cons: "Paid extra for my check in bag."

Pros: "Service and food are good. Crew very friendly and tries to please everyone."
Cons: "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."

Pros: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Cons: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Pros: "Crew was very solicitous...food was quite good.."
Cons: "Baggage was very slow in arriving. ..45-60 minutes"

Cons: "You charged me for a checked bag. This wasn't made clear when I booked the flight."

Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."

Cons: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Cons: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Pros: "Nice airline, great crew and service."
Cons: "Leg room and space was great but the seats could use some more cushion."

Pros: "Safety. Service."
Cons: "Lavatory was icky and other passengers messy."

Pros: "Great Service. Truly enjoyed Economy plus!"

Pros: "The crew was the best part of my experience, super nice and accomodating"
Cons: "the wifi had subpar performance"

Pros: "The food was AMAZING. No, seriously. Everything we had was great."

Pros: "Food, crew, entertainment great"
Cons: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Pros: "1st class, what's not to like?"

Pros: "Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!"

Pros: "On time, everything normal."
Cons: "Seat space so small that my knees were up against the next seat, even without it tilting back."

Pros: "They were were very kind and helpful to all passengers"

Pros: "Everything was great and I truly enjoyed this flight."

Cons: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Cons: "More than one hour delated"

Pros: "Wifi worked very well"
Cons: "Jave to pay for everything on an overseas flight"

Cons: "Everyone was delightful during the entire flight."

Cons: "I couldn't rank the food or entertainment as I didn't try the food since it was for purchase only, and there was no entertainment offered."

Pros: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Cons: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."

Pros: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."

Pros: "All the meals and movies included"

Pros: "Getting off the stinky airplane...peeyoo!"
Cons: "The three hour delay in departure."

Pros: "Not much not to like about this experience except for cramped seating in coach."

Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pros: "Comfort"
Cons: "Internet"

Cons: "All of the less than good, obvious!"

Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Cons: "They left my bag off the plane. Ridiculous."

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Pros: "kLM staff was great."

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Cons: "Didn’t happen."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Pros: "Great"
Cons: "Great"

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Good service onboard, good food. On time."

Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Pros: "Great service"

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pros: "Great crew service. Among the best ever."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Pros: "Quick and efficient flight. Crew very organized. Great language skills"

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Cons: "Foood"

Pros: "."
Cons: "Did not communicate delays. Boarding was all at once without special needs people first No communication with passengers about delays at the gate."

Cons: "Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time."

Pros: "Great 1st class service."
Cons: "Food served in 1st class fair"

Cons: "American Airlines seats DON’T recline far enough. They cram too many rows making it more uncomfortable"

Pros: "Crew"
Cons: "Boarding very slow in Medellin -always- Entertainment only in your phone now!"

Pros: "By luck, I had a seat between myself and the other person in my row. It would have been tight, otherwise. Crew was friendly and polite."
Cons: "The seats on the flight were placed very close together - felt very constricting. Takeoff and landing were a bit rough."

Pros: "Everyone was very friendly."
Cons: "More room."

Pros: "Crew was very good. Seating was bad"
Cons: "Bigger seats"

Pros: "Flight attendant Louis was great. He was very nice and friendly. Calmed me down when I was nervous about turbulent. Great staff overall!"

Pros: "Nothing"
Cons: "Flight was canceled"

Pros: "That I arrived safely"
Cons: "Seats could be bigger after all you get charge for a trip, they could also have more flights and stop cramping up the place then there’s no overhead space. Perfect example of Corporate greed"

Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"

Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Cons: "Nothing. Awesome Customer Service"

Pros: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Cons: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."

Cons: "Nervous neighbors"

Pros: "Everything was great on the AA flight"

Pros: "Not a full flight"
Cons: "Not unhappy"

Pros: "The crew aboard the plane was very friendly"
Cons: "Food was bad. The gate personnel was incredibly rude"

Pros: "Service was poor and unconcerned about comfort or needs."
Cons: "The flight staff did not appear to want to do their job."

Cons: "waiting on runwat for 30 minutes"

Pros: "Flight was bumpy because of storms in the area but the crew did a great job of keeping it calm and making sure passengers were taken care of."
Cons: "We sat on the tarmac when we landed for 20 mins for a reason not really made clear. The captain said that the alley was blocked but didn’t really keep us informed other wise."

Pros: "Short flight"
Cons: "Delayed for some unknown reason"

Cons: "Sat on the plane for an hour waiting for crew - limited air conditioning"

Pros: "Because he flight wasn’t full, the seat next to me wasn’t occupied, giving me a bit more space."
Cons: "Food was bland. Flight was delayed almost two hours."

Pros: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Cons: "Nothing."

Pros: "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front"
Cons: "Small delay of 25 minutes"

Pros: "Nothing — the flight was cancelled because of a fault on the plane."
Cons: "Cancelled flight.."

Cons: "Flight departure was delayed by 4.5 hours. Then when we finally landed, we had to wait nearly 2 hours on the tarmac before we taxied to the gate. American kept us in the dark about what was happening -- I might have made different plans if I had known what was going on."

Pros: "I liked the food and the fact that we had booked good seats in Economy so we were comfortable."
Cons: "We weren't able to choose the movies etc. We were forced to watch what the airline picked on a big screen. Old plane."

Cons: "Cabin temperature was cold and food could have been better."

Pros: "nothing"
Cons: "The fact that the flight was cancelled and I was unable to reschedule from this airport, resulting in an increased price of almost $1,000."

Pros: "Not over crowded and friendly crew."
Cons: "N/A"

Pros: "Nothing. Had a family emergency"
Cons: "I had a family emergency and had to buy a ticket to Pittsburgh to get home instead of going to Portland."

Pros: "Very nice, hot meal a bonus - didn't know we'd be given dinner :) Seats ok - leg room acceptable"
Cons: "Thought we were flying British Airways - even this survey says it's BA - went to wrong ticketing desk and was sent to American - had to let our friends in Germany know the change by email - worried they wouldn't get the email in the muddle of their night and they'd go to BA gate undead of American. It was a little disconcerting"

Pros: "On time, good food, good entertainment and comfortable seats."

Pros: "The people where great. But this does not make up for what happened."
Cons: "1. Undisclosed LAX bus ride time limit to get to gate. BS 2. Undisclosed LAX bus ride to gate. BS 3. Alaska Airlines never explained at ticket purchase that it was at American Airline Terminal. Caused a 8 min walk to AA terminal from Alaska terminal. BS 4. None of this was explained at ticket purchase. Not happy. Probably will never try to fly Alaska Airlines again."

Pros: "GREAT CREW! PILOT MADE UP TIME IN THE AIR DUE TO YHE DELAYED FLIGHT OUT OF MIAMI"
Cons: "THE FLIGHT WAS DELAYED DUE TO BAD WEATHER IN MIAMI."

Cons: "Missed connection flight because they were late taking off, stuck in Munich all day. Only some of us got our second ticket to begin with even though we were told to check in to both through AA. They did take responsibility and pay for our lunch though so there's that."

Pros: "Good food & movies."

Pros: "It was a good and comfortable flight and a nice crew allthough it was Operators by AA"
Cons: "The food is not overwhelming."

Pros: "Nothing"
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"

Pros: "Flight was fine."
Cons: "Diverted due to low weather and low fuel. Sat on the tarmac for almost two hours before we could get fuel and be on our way."

Pros: "Nothing"
Cons: "Everything"

Pros: "Had a great flight and attendants on the plane were helpful."

Pros: "Crew helpful and friendly. Prompt cabin service."
Cons: "Old plane. No power source. Arrive 30 min early Miami and sat on runway an hour. Gate arrive at changed. Nearly missed connection due to wait on baggage of over 40 minutes in customs."

Pros: "Everything"
Cons: "Nothing"

Cons: "Long flight for a short distance. Slow getting people on and off. Delayed on arrival getting to gate and then delays getting people off. Baggage took a long time."

Pros: "Kind and attentive crew"
Cons: "Was a bit delayed"

Cons: "Departing on time and securing seats for my new connecting flights."

Pros: "Great crew and pilot"
Cons: "It would be great if childless flights were offered eventuall"

Pros: "Enough storage space 4 luggage!"
Cons: "Almost everything: Late departure (2 hrs!) due to luggage issue (???) - narrow middle seats, could not move much and no sleep at all!!! Horrible experience!!!"

Pros: "Crew were great."
Cons: "We had premium economy seats and they were hard as rocks and there was nowhere to stow our personal items since we were just behind the wall to first class. It was an extremely uncomfortable flight. Bring your own seat cushions."

Pros: "The food was great!"

Pros: "Cleanness, efficiency"
Cons: "The restrooms constant traffic and there are no participation’s or curtains to darken the lights and the constant interruptions"

Pros: "the only good thing I can say about the flight was that the crew was for the most part friendly"
Cons: "Everything. From the chaotic boarding scheme to the uncomfortable seats that really didn't recline. Less than 2 hours into the fight, they were out of red wine. They were also out of chicken for dinner so the only choice was vegetarian pasta. As for movies, what happened to Gogo Entertainment? I had to use their headphones to watch the movies on their screen instead of my iPad. So, I couldn't use my bluetooth headphones. There was no close caption so it was hard to watch the movies amidst the noise of the engines."

Pros: "The staff were as kind & caring as I've seen"
Cons: "Seats were rock hard, very uncomfortable. My flight from Munich to Kyiv on an older airbus 321 was better and my earlier flight from ElPaso on SWAir 737 were a hell of a lot better leg room seats were nice, go figure!"

Cons: "Plane left one hour late."

Pros: "FOOD WAS DECENT"
Cons: "MISSING CONNECTION. BEING LATE GETTING TO OUR HOTEL IN PROVENCE."

Pros: "same as above"
Cons: "same as above"

Cons: "Unable to choose seat"

Pros: "My original reservation was on Lufthansa and was changed to United Airline without our consent Very terrible and rude check in agent We were never told that we have to check our luggage out in Munich and check it back in for our final destination Since the layover is more than 12 hours Uncomfortable plane and very old it’s outdated tech and entertainment Very poor food quality and quantities"
Cons: "Nothing absolutely Nothing"

Pros: "Boarding went very well. Seats were good."
Cons: "We missed our next flight due to being called back to the gate for some cargo issues. Because we missed that flight we had to wait 3 hours for the next one which caused us to miss our bus reservation and ended up costing us about five extra hours in time. Staff was not very attentive."

Cons: "Food was 100% carbohydrate. Not a trace of greens or protein. Our party was split up even though reservations were made long in advance. Codeshare on Air Canada"

Pros: "Outstanding service"

Pros: "Large plane. Cheerful Staff. Food was good as airline food goes. Power and video at every seat. And there was enough room for carry on bags."
Cons: "Seat didn’t really recline. Couldn’t sleep"

Pros: "Departed and landed on time; checked luggage returned in a relatively short period of time; crew pleasant; plane reasonably comfortable."
Cons: "In order to access the bus which took passengers to the plane required going down three flights of stairs and two flights up to the plane. This made carry on luggage and personal bag difficult."

Pros: "Seating was larger than normal for economy. Crew was pleasant and made lots of offers for food and drink. Flight was on time and the luggage arrived unharmed"
Cons: "All good"

Pros: "Attentive cabin crew and decent food/wine selection, but...."
Cons: "This format of business class seating leaves a lot to be desired. There is literally no place to store anything except maybe your cellphone on the shelf under the TV screen. No room for a backpack on the floor - has to be in the overhead. Not convenient on an 8-hour overnight. Seats are tight - could not lay on my back - had to sleep on my side. No separation between seats - it was a 2, 4, 2 layout and the guy next to me coughed all night. At least I wasn't in one of the middle seats. Expensive flight for that type of setup IMHO. And given it was a 777, the plane was big enough."

Pros: "Fewer seats more space for passengers and ample leg space The food was delicious"

Pros: "Flying business class is always exciting and fun and it was a relatively good deal..."
Cons: "... but when you pay $2000 + for a business class ticket and then the lose you luggage and it’s now 8 hours later and they have not located it yet... that’s not good!"

Pros: "On time, friendly crew."
Cons: "Even though we reserved well in advanced my wife and I got middle seats in different rows. Fortunately, we both got aisle seats (the last ones available) but of course in different rows when we signed in for our tickets."

Pros: "The service and welcoming"
Cons: "Food"

Pros: "Winter storm commencement in Chicago during take off didn't daunt the pros piloting this Lufthansa flight. Smiling, courteous service, good food and wine along with space to rest has made Lufthansa my new go-to for flying to Europe."
Cons: "Economy seats mean tiny unresponsive video screens. Playing a game of Mah-jong on the in-flight screen is nearly impossible. Bring your own tablet"

Pros: "Boarding process, including ground crew was good with customer service. Food was good and in-par with other airlines."
Cons: "Flight crew, including a few air-hostesses were very rude. Entertainment system and the played films were very dull. Plane was uncomfortable."

Pros: "Crew was great, friendly and helpful.Entertainment was decent, good movie selection"
Cons: "Meals - well let’s just say that not everyone enjoys bbq chicken and grits - mixed."

Cons: "Food terrible. Melted ice cream. No leg room!"

Pros: "Dismal! No effort put into a tadteless menu. United Flight"

Pros: "Good experience, no issues."
Cons: "Good overall."

Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."

Cons: "Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections."

Pros: "Crew and food."
Cons: "The old bait and switch. United is not and will never be Lufthansa. Cattle call seating."

Cons: "3 hour delay from washington to munich..missed my connecting flight and was booked on my flight to athens 12 hours later!!!!!"

Pros: "It was excellent all way) thank you."

Pros: "Flight attendants were good. Ours was German. United plane was old. Given old overnight care package (socks, toothbrush, etc.)."
Cons: "Check in at iah with united, is 1 star. Those people really hate their jobs. Never helpful."

Pros: "Clean, on time, professional crew."
Cons: "I wish there were more bathrooms available for the economy class."

Pros: "The crew"
Cons: "The automation of the check in to print luggage tags Crammed seats in regular economy Malfunction of entertainment screen Food was awful and only beer and wine were for free"

Cons: "Temp inside plane was freezing cold. Pilot was asked 3 times to adjust. People were bundled up, hugging themselves and had blankets over their heads to try to stay warm. After third request to pilot, the temperature was set to so hot people were sweating and complaining. Typical United Airlines crew who think they are driving a cattle car"

Pros: "The staff was friendly and professional . Announcements were spoken clearly. It was a nice flight to be on. You could tell everyone was doing a good job."
Cons: "Nothing everything was good."

Cons: "Not enough bathrooms. It is a real shame that United offers a grand total of 4 bathrooms for the entire economy class. People were always lined up! Compare with Lufthansa's A340 where you go downstairs and there are 7 bathrooms plus waiting space, where they also offer water, juice, chocolates, etc."

Pros: "Staff did its best even understaffed"
Cons: "The delay, bad food (all spicy)"

Cons: "Between delays, terrible good, missing connection flight, the accommodation for connection flight. All pretty poor experience"

Pros: "Others than below all good..."
Cons: "At LEAST 35% of the seats were empty..... it was a 11 hours flight and 5 hours after departure I tried to take a nape somewhere where there was no one sitting. After one hour, the flight attendance woke me up saying there is premium economy and I cannot stay there... had to return to economy. I'm a hit disappointed since It was a while after the take of and I was not taking anyone sit..."

Pros: "Nothing. Absolutely nothing."
Cons: "First, our flight UA 194 was redirected back to SFO after 2 hrs of flight due to problem with weather sensor device or something of flight. Then we were cheated and provided with Economy class seat from FRA to MAA for the next day. We paid for full Business from SFO to India but our connecting flight was changed to Economy seat. Very very very poor and fraud technique from United crew. We are very sad about this and we will never ever take United or Lufthansa again. Never ever + we will request all our relatives to abandon these kind of cheaters."

Pros: "Food, entertainment"
Cons: "Seats could be more comfortable for economy class"

Pros: "Staff"
Cons: "Poor WiFi. Poor video. Very small seating"

Pros: "The crew we're very friendly and professional. They took the time to fix the plane instead of flying a plane that needed maintenance"
Cons: "My flight out of Houston was five hours late because of maintenance. This caused me to miss my connection. The rebooked connection was 5 hours after we landed and still my luggage did not make it. The rescheduled flight was supposed to arrive just after midnight, but because of lost luggage, I didn't get out of the airport until 2 am and missed my ride."

Pros: "Nothing in particular. The flight was "saved" by having a friendly fellow passenger sitting next to me. She was pleasant to talk to, but that had nothing to do with the services provided by United."
Cons: "Overall, I find United flights to Europe to be fairly unpleasant. Sometimes the staff can be nice. On this flight female staff with whom I interacted were nice, but the steward who was serving people near me seemed abrupt and largely uninterested in us. In fact he lectured an elderly woman about stowing her luggage for several minutes without realizing she did not understand him. The reason was she was Polish and did not speak any English. I had called out to him several times to tell him this, but he did not hear me. The seats on the flight were very cramped (I sat in 37G). By comparison, I found the seats in the Lufthansa flight I took from Munich to Tel Aviv to be much more spacious. In comparison to Lufthansa, I think United is a second class (or worse) airline."

Pros: "Attendants were kind and helpful The food and drink provisions were good"
Cons: "A small problem with my seat back screen"

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