We left late and then got stuck on the tarmac for almost 45 minutes upon returning.
They went above and beyond to make my travel experience an enjoyable one.
That they are not more like them on other airline carriers.
Everything was perfect
Everything was good to be honest
Had no problems. Everything went smoothly thank God.
Entertainment and timeliness of the departure and arrival.
On time departure and early arrival
Seat did not recline and tv did not work. Very long ealk to taxi line
No one knew I was deaf as crew knew on way to NY. Not sure why this happened.
I am deaf. Ticket going to NY stated deaf and this return said nothing on it. Plane had no air, just heat. Steward was excellent during flight and kept offering front of plane water. Very unpleasant. Poor guy was sweating serving drinks/food. He was a gem.
Excellent customer service.
Issues with on board entertainment - credit was provided.
small plane experience was nice. Pilot had good flying skill / softlanding cessna plane
pilote(female) was a bit rude and could improve her customer satisfaction skill. She sounded like a army general. 9 passengers only single pilot not so good feeling. what if pilot ill??
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