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Pros: "Everything executed perfectly despite the 40 minute delay."
Cons: "No flight delay (40 minutes)."

Pros: "Left early & arrived VERY early!"
Cons: "Nothing"

Pros: "Vet friendly and helpful crew"
Cons: "No complaints . It was a great flight"

Pros: "legroom, carry-on bags"
Cons: "Gum all over the seat and flight attendants had no clue what to do about it, handed my daughter wipes to try and clean it herself, offered no apologies or credit. Spent over an hour negotiating for a measly $50 credit afterward. A month ago in a similar situation United folks were vvery apologetic and immediately gave a $150 credit. Disappointed in JetBlue service, and cleaning crew!"

Cons: "Delayed"

Pros: "The crew was nice. I do not feel cramped in the seat."
Cons: "The weather was bad and the flight was delayed. The board in the airport said delayed but gave no revised time so I didn’t really know when I should go through security. It is a smaller airport so half the food options are before security."

Cons: "No information shared in a timely manner. More than 2 hour delay."

Pros: "Other than the delays good flight"

Cons: "Notified flight was delayed over 2 hrs.. while at airport outside of screening an announcement that they are boarding our flight.this is an hour plus prior to the time on the board. When I realized that my boarding pass was no longer on my phone I had to go to get a pass. Male/ White older, was totally negative and not helpful except to tell me he could get me out the next day. Other workers picked up the ball and got me a pass and escorted me through tsa... then we sit on the plane for another half hr before leaving. Ridiculous!"

Pros: "Airline employees were very polite and helpful in spite of three hour delay. Especially wheelchair attendants Darrel and Clarence. And Chuck who kept us advised from check in to boarding plane. Flight personnel were also very pleasant."
Cons: "In Ny wheel chair attendants were late.. all those needing assistance had to with difficulty, make it up to gate while rest of passengers disembarked. Only flight crew showed interest in getting wheel chairs."

Cons: "Tray broken Recliner broken TV On way down no functional TO much maintenance not done!!"

Cons: "Everyone was rude and was no help at all."

Pros: "Pretty good leg room and on time"

Pros: "Flight was delayed and it was almost impossible to change terminal and to pass security check. Had to ran with my hand bag"
Cons: "Poor management"

Pros: "International terminal for domestic flight.. too hour circlinnjgn sfo to find it.,., then luggage at different carasol thhan announced.. and taxi a mile away of walking ... thank God I am not handicapped"

Pros: "Staff were friendly and helpful. Flight was on time."
Cons: "I don't like the self-service baggage check-in. And the baggage claim was disorganized. The crew told us it would be on one carousel, then another. Then the PA in the claim area said it was going to be on yet another carousel."

Cons: "Lights on too much"

Pros: "I can respect the early notifications that the flight was cancelled."
Cons: "What I can not respect and what disappoints me are the options provided as an alternative for a problem I didn't cause. Turning a 1 1/2 hour flight nonstop into a 6 hour flight with 1 hour layover is unacceptable. Telling me, you changed the flight to a smaller seat plan and there is no longer space for my children is, unacceptable. This was the second flight cancelled within the week SAME EXCUSE WITH A NON CUSTOMER FRIENDLY OPTION. JetBlue is no longer the airline I will look to book, it will be the airline I look to avoid - like the plague."

Cons: "no internet"

Cons: "Seems to be every flight we take over the past year has had long delays"

Pros: "The minimal interaction with crew on redeye."
Cons: "The long delayed redeye. The long boarding process. Uncomfortable seats."

Pros: "Counter staff were excellent"
Cons: "Crew were rushed and lacked congeniality Skipped full distribution of snacks due to poor communication"

Pros: "Nothing"

Pros: "Nothing"
Cons: "The flight was cancelled and another not available for 2 nights. The reservations agent was abrupt and said they could not look up info for other airlines"

Cons: "3.5 hour delay because the plane was very late arriving from JFK>SFO due to "weather" which we did not encounter nor could I find mention of at the FAA website or other weather sites. A large group of teens were crowding the boarding gate which delayed us even further and were disruptive so it was difficult to hear cues for boarding. I arrived 4 hours later than scheduled, missing an appointment. At the request of the gate agent, I volunteered for free gate-checked luggage due to a very full flight. My bag was never checked and was delivered 14 hours after I had arrived home. 12:30 AM. Crew of the plane was excellent, and the flight itself was thankfully uneventful."

Pros: "The crew kept us well informed and were extremely calm."
Cons: "We were stuck on the plane for 9 1/2 hours for a 5 hour flight. We weren't allowed to land at JFK, so we got diverted to Richmond, VA to refuel. Miserable experience."

Pros: "I never took a red eye before so I slept the whole trip. Super comfy seats. Arrival right on time."
Cons: "The ticket said speed but it didnt get me seated any faster."

Cons: "JetBlue is an airline in decline and, because there is no competition, we'll continue to have to pay a lot for mediocre quality. Delayed flight, arrogant/disinterested staff and cramped seating - need I say more? I wish i had another option!!!"

Pros: "The flight itself was fine"
Cons: "11+ hour overnight delay with no hotel accommodation. They said their partner hotels were all full. Really? Then maybe you should get some more partners!"

Pros: "Drinks and snacks on the plane for my flight from JFK to SD which was an evening flight. Ear plugs and blindfod on the plane for my flight from SD to JFK which was a red-eye overnight flight. Movies, tv shows are the best for entertainment!"
Cons: "I loved my flight. The Jet Blue terminal at JFK is awesome!"

Pros: "Original flight was delayed 2 hours was luckily able to get on standby for another flight with no help from kayak or jet blue."

Cons: "My flight had a 4 hour delayed and the departure time changed about 6 times"

Cons: "Paid more to upgrade to even more space seating, yet no indication I would not have in-flight entertainment, a tray table and power stations in this seat. I would have kept my original seat and my money in my pocket had I known these standard amenities would be restricted."

Pros: "Boarding was quick and efficient."
Cons: "The seats in my row were filthy. Not only was there food on the seats but there was crusted food on the pull down tray. When this was brought to Peter's (the steward's) attention he handed me a napkin and water to clean it myself. Absolutely unacceptable. I don't think I'll be flying JetBlue again."

Pros: "Everything from booking to exiting the plane is top notch."
Cons: "I believe the first checked bag should be free to all."

Pros: "Flight was great and the hospitality was excellent."

Pros: "I'm 6 ft tall with long legs and my knees are a full 5 inches from the seat back (Airbus A320) and these are the regular seats not the Even More Space. The crew is great as always. Friendly and professional. I didn't use the entertainment on offer."
Cons: "I know that food offerings are not great across the board on US airlines but can't I hope that improvements can be made in this area ? I have purchased food on JetBlue before and I was disappointed with what I received so now I don't."

Pros: "Friendly staff, comfortable, good selections"
Cons: "Tv wasn't working well. Sound was crunchy."

Pros: "Nothing"
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."

Pros: "Nothing"
Cons: "Angela, not having room for my carry on under my seat even though it's a book bag that always fits otherwise. Also, Angela. Angela sucks"

Pros: "I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well."

Pros: "Flight was delayed 2 hours on our way to Turks and Caicos and one hour on the way back home. This altered our plans"
Cons: "Flight was delayed 2 hours on our way to Turks and Caicos and one hour on the way back home. This altered our plans. Headphone, pillows and blankets are no longer free"

Pros: "Professional, Punctual, lots of leg room"

Cons: "The baggage handling by ground staff in grenada was terrible. They broke my jams and jellies and I'm off to Russia for the next two years . Very disappointed!!!"

Pros: "friendly crew"
Cons: "long delay"

Pros: "The seating was roomy and comfortable."
Cons: "There was no food & no entertainment."

Pros: "Excellent professional crew"
Cons: "Very limited soft drink options"

Pros: "I love flying JetBlue. I only fly JetBlue the seats and the regular leg room seating are so much better than the other airlines."
Cons: "What is wasn't happy about my flight was the attendant looked like I was annoying him when I asked for a bottle of water. I was asleep when the food was being served. All I did was ask very politely for a bottle of water and look I received was not pleasant. I had to ask a second tine before I received that water."

Pros: "The seats were comfortable"
Cons: "The flight was 3 hours delayed, getting us in at 4am"

Pros: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Cons: "Nothing it was perfect"

Pros: "Don’t go overboard"
Cons: "Cleaner"

Pros: "Flight was on time and boarded and de-boarded quickly."
Cons: "Video entertainment system did not work at first and had to be rebooted."

Cons: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."

Cons: "Delayed, seat didn’t recline"

Cons: "Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights."

Pros: "Courteous crew."

Pros: "Connecting flight attendant was extremely helpful"
Cons: "Delayed due to weather this missed the first connection then bumped from first class by a rude gate agent in Atlanta"

Cons: "Excellent"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "Everything"

Pros: "Don’t wait to much"

Pros: "Delta is wonderful! Helpful and on time."

Cons: "First class almost always guarantees a much better experience!"

Cons: "Overall, a good short flight."

Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."

Cons: "Late boarding. Slow de-boarding."

Pros: "Crew was so friendly!"
Cons: "Food; movie choices"

Pros: "Good seating, great food, good service."

Pros: "The crew really took care of us. You could tell they care."
Cons: "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."

Pros: "boarding was on time"

Pros: "On time departure and arrival"
Cons: "Paying for seats"

Pros: "On time"
Cons: "The charging ports didn’t work, seats were avianle unable to move to a different one."

Cons: "Gate agent was rude to anxious passengers, due to flight delayed because of equipment problems."

Pros: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats. Plane was gorgeous! Staff was courteous and professional."

Pros: "In flight entertainment is nice but only seems to happen on shorter legs of the trip. Also, too many useless interruptions from crew during movie. You don't have to keep thanking the passengers throughout the flight. And the volume through your headset is way too loud on crew announcements compared to regular listening volume of your program."
Cons: "Forced on later flight."

Pros: "Once we finally boarded, it was fine- plane was new and clean and entertainment system was great. Agents did the best they could with limited information on flight status. Provided snacks at departure gate- but they were all unhealthy."
Cons: "Flight originally booked with 2:30pm departure time, was pushed to 4:30pm a few weeks in advance. Then the flight was delayed on the day by 30 minute intervals until 9pm. Finally, we were switched to a different gate to board a different plane. Then sat on the plane at the gate for another hour so they could load all the bags. We didn't take off until 10:30pm- painful."

Pros: "on time, good service,"
Cons: "i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim"

Pros: "Free movies. Clean and modern look to airplane."
Cons: "Could not get wifi to work."

Cons: "Delayed for no reason"

Pros: "Quick boarding, clean plane, good entertainment system."
Cons: "Used a neck/back pillow and jacket against hull to try and keep my shoulder and arm from freezing solid. I usually sit by the window on a couple dozen flights per year, and it has never been this cold on my arm. I wonder if a heating pad would work on their outlet?"

Pros: "Flight o time"

Pros: "The flight was on schedule"
Cons: "It was crowded and cramped."

Cons: "No food was offered."

Pros: "On time service &no damaged luggage!"
Cons: "Nothing"

Pros: "consistently good"
Cons: "no problems... a little late because of uncontrollable factor... WEATHER"

Pros: "Comfortable aircraft with tv in the seats"
Cons: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."

Cons: "Weather delay"

Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"

Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."

Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"

Pros: "Video screens at each seat!!! Thank you Delta!"
Cons: "Nothing, everything was great!"

Cons: "Flight got delayed and I had to reschedule. The process of rescheduling was a mess and took too long"

Pros: "Flight was on time. Crew very friendly. Plane was clean, boarding very organized but I would suggest boarding from the back forward. This would eliminate blocked aisles."

Pros: "Friendly, hard working flight crew"
Cons: "Flight delayed 2.5 hours. Not necessarily their fault, but they rarely communicated why or what to expect. Despite signing up for SMS notifications, I'd find out from Kayak more than I did from Delta."

Pros: "The customer service of the gate attendants and flight crew was fantastic."
Cons: "The flight was significantly delayed (8 hours), but Delta did provide vouchers and cash reimbursements for missed activities. They definitely win for proactive customer service!"

Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."

Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."

Cons: "Lunch sandwich was too spicey"

Pros: "Flights were on-time, luggage arrived as expected. Nice job Delta."

Cons: "Hard landing on arrival in Philadelphia."

Pros: "on time departure offered a beverage and snack"
Cons: "we had to circle phila we had to wait for our gate"

Pros: "On time departure and early arrival. Crew was great."

Pros: "Great crew"

Pros: "No. they put me in the middle of aisle seat. It is hard for me to get up for use the bath room."
Cons: "I am an old man also I have a bladder problem. They should assign my seat by the aisle so I can get up when I want to use the bath room. Also they are a lot of empty seats."

Cons: "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."

Pros: "They pulled out of the gate to have an “on time” departure only to make us sit on the runway for an hour. The flight attendants were incredibly rude to people asking questions."
Cons: "Offered us drinks... let us know what was going on .. answered questions. Basically, anything."

Pros: "I think crew tried to make the best of the bad situation. Got to Atlanta faster than scheduled flight time and they were sympathetic. Don't really know about much else, as I slept the whole flight."
Cons: "The 3 hour delay really cost us. Left Rome at 2:30 pm instead of 11:30 am, so missed 6:40 pm flight to Atlanta (so much for the 3 1/2 hour layover we were supposed to have). When we landed in Philadelphia, sat on runway for 45 minutes, waiting for gate. Next flight was supposed to leave at 8:40, took off at midnight."

Cons: "waiting on runwat for 30 minutes"

Pros: "Boarded and left in-time. Arrived a little early. Friendly crew and good app for entertainment on smartphone or tablet. App tracks baggage."
Cons: "Long lines for self-serve bag kiosks at LAX and not enough agents to assist. Baggage agent left the desk saying she had to go on a lunch break and another agent had to take over. Seemed like some confusion with the staffing which slowed things down."

Cons: "Jo"

Pros: "Ummm . . . the colors?"
Cons: "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."

Pros: "Seats, check in, baggage claim all good."
Cons: "Lousy Wi-Fi on board"

Pros: "It was not a full flight so I didn’t feel cramped and had space for my carry on in the overhead compartments instead of having to check it in due to lack of space like I had to do on all the other AA flights."
Cons: "We were given last minute notice our flight was going to be delayed and our gate changed 3 times. There was never a definite time frame for anything and very vague information was given. Our flight ended up being delayed almost 2 hours. It was my most frustrating experience with any airline. Definitely would not choose to fly with them again"

Pros: "Crew was friendly"
Cons: "Old plane, prezels are boring, it was cold during the flight"

Pros: "Crew was great..."
Cons: "Nothing really off...just wish there were outlets for recharging devices. Thanks!"

Pros: "The flight was on time, nice crew."
Cons: "Only pretzels and drink on a 2.5 hour flight."

Cons: "Missed flight in DFW. All other flights full. Had to reroute thru Miami"

Pros: "Nothing!"
Cons: "I never felt like writing a review but I feel like I should let other families with little ones know. My wife, 2 year old son, and I was boarding at the gate and they couldn't scan my son's boarding pass. They quickly went over to the computer station and gave my son another pass. We went to our seats and found out someone else is in our 2year old seat. Apparently they gave the seat to someone else at the last second because up to the point when I printed our boarding passes at the kiosk, our seats were still together (and I paid $41/per seat extra to try to keep us together). The other customer was nice enough to switch with our son so were able to stay together at the last min so it goes to show AA priority and service."

Pros: "New planes, in seat entertainment"
Cons: "Very hot plane, never cooled down."

Pros: "OK for a short flight, we were just given water and nothing else probably because of the short duration. The IES is OK but you have to bring your own WiFi device to be able to stream their media which is free"
Cons: "Seats are too small"

Cons: "Cancelled flight. Booked on another 2.5 hrs later. Seating not until the last moment. No human touches... all mechanical / perfunctory."

Pros: "Smooth flight"
Cons: "crew"

Pros: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."

Pros: "Great seat space"
Cons: "No wifi"

Pros: "The lax to atl flight was on a much better plane with all the modern features to make the 5hr flight comfortable."
Cons: "The atl to lax was an old plane and wasn't comfortable for a 5hr flight"

Pros: "It seems like the plane was recently renovated and I loved the comfortable seats."
Cons: "There was virtually no free entertainment available."

Pros: "Forgot to load meals for first class! Otherwise good"
Cons: "Still waiting after long walk for baggage"

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Pros: "Nothing much beside the fact it was cheap."
Cons: "Basically, when i was boarding there was a 60 min call for closing the gate, which I went up front to check in. However the front person totally ignored me, and I missed my flight coming back. After that I had to pay extra $275 (or close to that amount) to reschedule the flight. Worst experience ever."

Pros: "Great service by agents at gate and crew. Nice, new aircraft. Entertainment system was also very good."
Cons: "Had plenty of leg room in Exit Row, but seats were very narrow."

Cons: "The kiosk had no where to enter my DoD number to get precheck. There was also no option to select military baggage. Due to the lack of options on the kiosk I had to wait in the customer service line for almost an hour. The flight was fine. Then my baggage turned out to be flying on a much later flight so it has to be shipped to me. I am very unsatisfied and disappointed with this airline."

Pros: "American Sirlines flight # AA1249. Was a poor experience. Flight was over an hour late due to flight crew had not arrived. The plane was too small for such a long flight Los Angeles to Atlanta. Took an hour to collect our baggage from baggage claim. I will try to Avoid American Airlines on the future."

Pros: "The price was ok"
Cons: "The flight was over booked and my father and I couldn't sit together. The plane was loud and no tvs on the plane. Will stick with southwest"

Cons: "Flight was cancelled"

Pros: "Everything"
Cons: "Nothing"

Cons: "Nice, clean and comfortable aircraft. Plane was new and very updated."

Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"

Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."

Pros: "Good entertainment option"
Cons: "Very delayed"

Pros: "That I at least had an aisle seat."
Cons: "I used to fly USAir all the time. The service was excellent. Following the merger, not so much anymore. The seat was very cramped. So much so that I had trouble walking when I got off the plane, and I'm in pretty good shape. I used to get upgraded often with USAir. Now that I have 3 times the mileage built up, it never happens. This wasn't the worst American flight , however. I recently had the displeasure of flying on one of the new planes, and that seat was so upright, cramped, and hard, it was like being on Spirit! (And I refuse to get on their planes ever again) my entire body was sore and stiff after flying on the new AA jet."

Pros: "Great customer service from the ticketing agents, gate agents, flight attendants and pilots!"

Pros: "Entertainment and crew"
Cons: "Nothing"

Pros: "Great flight Captain and staff was friendly"
Cons: "Everything was perfect"

Cons: "This flight did not offer any firm of entertainment. Very old plane ."

Pros: "Price is fare"
Cons: "Both trip flight got delayed"

Pros: "Organized process for checkin and boarding, flight staff and service, plane features and amenities."
Cons: "NA"

Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."

Cons: "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."

Pros: "It was a good nice ride. The employee was nice."

Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."

Cons: "Absolutely GREAT!!!"

Cons: "Reclining seats would be great!!"

Cons: "If you dont have TSA precheck....get it...lifesaver"

Cons: "The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever"

Pros: "Half empty and on time"

Pros: "Original low price for reservation"
Cons: "Large amount of additional fees making the original 'good' price not so 'good'"

Pros: "I didn’t enjoy anything about this flight unfortunately it was my worst experience with an airline that I’ve ever had."
Cons: "I had checked my bag with was a personal bag and they said it fit inside the metal stand they had so when I proceeded to board another lady had told me I’d pay $50 or wouldn’t get on. She was very rude she let me friend with two bags go on without paying. I took four flights and never had this issue"

Pros: "On time"
Cons: "Crew unfriendly, sometimes rude"

Pros: "Allegiant knows how to get people off and back on the plane ASAP. The last few flights I have taken we left early and arrived earlier than planned because of this. Crew was friendly. I like the fact the flights are direct and no layovers at airports."

Pros: "Boarding is always a pleasure out of Provo, with no security wait and a pleasant crew. The plane we took was a newer model, and is similar to many Fronteir and economy Delta planes. Unfortunately that means that even a short one-hour flight leaves pains."
Cons: "Our ride was very turbulent, whether that’s due to weather or pioloting I’m not sure. Either way it would have been wonderful to have a free cup of water. Sat for de-icing for about 20 minutes before takeoff."

Pros: "The plane was very clean and well lit. The crew was excellent. Very friendly and nice."
Cons: "The seats are pretty uncomfortable. They are so close together and there is no room to store anything. The tray tables are a joke, you can't even fit an iPad on them. The bag check process was trouble at both legs. They have lower weight limits than the major carriers and that really should be highlighted better when you book with Allegiant. Also, bag checkin for the flight I was on started at 7:45am. There were only 2 people at the checkin counter and one of them was busy doing something and ignoring the customers. So that was a little annoying."

Cons: "The flight was delayed 30 minutes"

Pros: "somehow after waiting on tamarac for half hour, we still got to Asheville, destination, on time."
Cons: "boarding in the rain, areas to check your bag and check in were so crowded you couldn't even find a proper line calling out names, some of the voices couldn't be heard no one available to answer questions what line a person should get in.som"

Pros: "I have never experienced this before. You stand in line to get a tag for your bag. Then you stand in line to check your bag. Then you stand in a Disney style HUGE line just to get to the escalator to take you to the second floor so you can go through security. Thank goodness for TSA precheck! That line was long but not very long like the other line."

Cons: "Baggage claim very slow"

Pros: "Great flight. Great staff."

Pros: "Great price, flight on time , great trip would use again"

Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"

Pros: "Quick non stop."

Pros: "Crew was friendly, seats were very tight. Have to pay for water."

Pros: "Great direct flight to many destinations smaller airports less wait time"
Cons: "seats are crowded"

Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."

Cons: "Seat is uncomfortable"

Pros: "No hassle. No delays."

Pros: "Fare and friendly staff."
Cons: "No wi-fi."

Pros: "Cheap."
Cons: "Both departing and return flights were delayed by just over 5 hours."

Cons: "Bought flight insurance. Had to cancel within one week due to mom's health issues. Could not get a refund without her Dr.'s signature, which was impossible for me to do. Therefore....lost 145.....down the drain....."

Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."

Cons: "Worst plane trip. I am a bigger girl, and I could not even buckle my seat belt due to the size of the chair. I have never had this issue on any other plane flight. It was incredibly noisy, and rough ride. I will not travel again."

Pros: "Nothing about this flight experience was good, with the exception of my overpriced hummus and crackers."
Cons: "Boarding was slow and archaic. Once we were all finally seated they came through 3 times with a paper trying to figure out who wasn't on board. As we taxied towards the runway a lady who felt dizzy coming on board threw up. The crew was obviously panicked and unorganized. We taxied back to our gate and waited for LA Fire for. to escort the ill lady off and clean the area. While waiting to taxi out the second time the flight attended, Tyeesha, was very rude to an elderly gent. He was seated in an exit row and she didn't think him capable. The lady on the aisle of my row volunteered to switch and Tyeesha' s response was a sharp, "Do you want to pay the higher price too?" When the lady next to me said she would gladly pay Tyeesha announced loudly that this discussion was between the two of them and everyone else needed to mind their own business. The lady offering to switch was really embarrassed, as was the elderly gent. Someone else was made to switch with him. They looked disgruntled too. In the air all the flight attendants were sharp and very direct. There were no please or thank you's used. Trash was collected silently and mostly with pointing. The armrest to my left had five flavors of chewed gum stuck to the side of it. My lap tray had grey and yellow sticky stuff on it and I chose to hold my food rather than let the two touch. The floors were untidy. The only reason I will ever fly Allegiant again is if I have no other options. It is 60 minutes closer to my house than SLC and I will be making the drive from now on."

Cons: "Our flight was delayed dor 10 hours."

Pros: "I like the flight. It was on time"
Cons: "Nothing"

Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."

Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."

Cons: "Significant Delay"

Pros: "Evertything was on schedule ."

Pros: "I was prepared for the worst and was pleasantly surprised on all counts. On-line booking easy, check in a breeze, boarding on time, reasonably comfortable flight, baggage no problem."
Cons: "Seats a bit flimsy."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "Everything"
Cons: "Paying for my carry on bag."

Pros: "Highly recommend"

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "everything was organized, friendly and right on time"
Cons: "seats are an in thick. also, too much talking!, why do you need to tell people abc are on the left, def rt three times? they re marked and a few tines not to queue by the bathroom? and in and on... after the safety fdrill, pipe down, its annoying!"

Pros: "Not much"
Cons: "6hr delay, boarded the plane 3 separate times. 2 different mechanical problems. Infrequent updates"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Pros: "Cost"

Pros: "It is a low cost carrier. You get what you pay for"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Pros: "It was cheap and was no different than other flights I have taken."
Cons: "Their station at the airport didn't open until about an hour before my flight."

Pros: "Non stop close to home"
Cons: "Boarding outside in punta gorda"

Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."

Pros: "The captain explained the problem... The plane was not cleaned"
Cons: "Gate change twice!!!!! 2 hour delay!!!!"

Pros: "Mas o menos"
Cons: "En el manejo de mi maleta me rompierón una de las ruedas de la maleta."

Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"

Pros: "Although I was allowed a personal item and a carryon. The agent at the plane doors ( Guyanese guy. Insisted I check my carryon, for the reason the flight is full name note I was the second to last person to boaRd the plane. I explained to him I had a shoetc connection to MIA and then to Frankfurter so I did not take any other luggage so I would not haveto wait. He insisted I will get my luggage as soon as I exit the plane in Houston, which I asked him 3 times . The plane was not full there were more than 10 empty seats and lots of luggage space.I got to Houstonew to be told I would have to go the the luggage belt to pick up my bag, which did not appear for half an hour after we landed. I was truly disgusted"

Pros: "Overall experience was good."
Cons: "The food and the long layover"

Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."

Cons: "I'm 6"1 and there's no leg room for at all!"

Pros: "United did manage to reroute us so that we cought up with the flight to Europe we were booked on."

Pros: "No wifi, so no entertainment. But we did get 2 packets of snacks!"

Pros: "We got home! After canceled flights on other airlines, United got us home safely. There were delays and turbulence, but we all landed safely."

Pros: "Good flight and good crew."

Pros: "Had to wait 2 hours on the plane because a port was not available."

Pros: "easy flight"

Pros: "Everything went by smoothly, no problems"

Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"

Pros: "The hospitality of the crew."
Cons: "The amount of snacks that were served."

Pros: "Crew was efficient and professional while being very congenial."
Cons: "Seats would't recline due to the emergency exit behind my row."

Pros: "Great airline A+"

Pros: "The crew was friendly and even fun"
Cons: "My seat did not recline at all. I believe it was broken."

Pros: "The crew was polite."
Cons: "The plane was flithy. The crevice between the seat and the wall of the plane was caked with filth. The beverage served was lukewarm water, with no other choices. The plane was uncomfortably hot."

Cons: "the crew, especially one sour faced woman,with long hair who was always occupied with her tablet, kept missing me when distributing refreshments. Very old movies offered for entertainment, my headphones didn't work. The smell of the breakfast rolls which had been heated up in their paper wrappers, literally made me nauseous and I had to throw up in the restroom. The take off was delayed causing me to miss my connection to SNA in Houston."

Cons: "The food was not satisfactory. Soon after take-off everyone received a skimpy packet of breadsticks. A while later a meal (lunch) was served. It was very good. Many hours later everyone received a packet of pretzels, etc. About an hour before arrival everyone received a sandwich in a plastic wrap. It was close to inedible. Beverage service was very good. However, the amount of food served was unacceptable. This seemed like a budget flight. Very different from the flight to Europe on a Lufthansa plane. This was on a United plane. Will make me think twice about flying to Europe on a United plane."

Cons: "Probably one of the worst flights I have ever had. Flight cancelled - bumped back to last flight of the day. Even the standby was a mess up, boarded the plane where my seat was already taken, and after 10mins standingin the middle aisle, asked to leave. Just a drama"

Cons: "Service Food Flight attendants have a horrible attitud"

Pros: "Arrived on time, no luxury but great price."
Cons: "Smaller planes, but was expected for the value."

Pros: "Clean interiors"
Cons: "No thru checkin to destination Courtesy of crew a common theme Long transfer times between terminals in FRA"

Pros: "It had been years since we last flew UNITED. Honestly, we were a bit apprehensive after learning of friends' negative experiences but we moved forward with our plan. The flight was smooth, and ahead of schedule and the crew was totally on top of their game. SPOT ON!"
Cons: "If I would make ANY suggestion, it would be to load people from the back of the plane to expedite loading. Your current 'zone' approach results in lots of waiting for passengers lo sitting in the back....as the front passenger's mess around, trying to get themselves situated...CLUELESS that there are a hundred others WAITING in the aisle, as they tussle with their sweaters, purses, tech equipment, etc. (if you get my gist!). Just something to consider....."

Pros: "I was in a seat close to door"
Cons: "Small plane"

Cons: "The TSA at New Orleans airport was rude"

Pros: "Everybody help me good information Thanks"

Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."

Pros: "The flight attendants were very nice and helpful."
Cons: "They did not provide alcoholic drinks, the TVs could only be accessed by paying for them, and there was NO food provided on an INTERNATIONAL flight. Absolutely ridiculous."

Cons: "The crew was pretty rude on this flight for some reason."

Pros: "On time"
Cons: "The older female attendant was extremely rude . Noted her inability to communicate with an obvious mentally challenge teenager. This attenders needs to retire she appears to be very tired of her job giving United a very poor image."

Pros: "The Airbus 380 was nice"
Cons: "Lost our luggage took 4 days to finally get it"

Pros: "Nothing"
Cons: "-Was a United flight despite being billed as Lufthansa, I always try and avoid United as I have had bad experiences in the past. -Was unable to choose seats online. -Upon check in was told that only middle seats were available for my partner and I away from each other even though we showed up 6 hours early in order to get good seats as we couldn't check in online. -We then paid extra to get seats next to each other (250 bucks) and the entertainment systems in those seats were broken. -When we told the flight attendant staff they said there was nothing they could do and were rude. -When trying to explain the situation to United Customer service they were also rude."

Pros: "No issues ELP to HOU"

Cons: "CRJ700 seats are like sitting on naked plywood. Very uncomfortable."

Pros: "Personal informed me on all the necessary steps for transfer and security control. Making change planes smooth and easy"

Pros: "Nice flight crew Nice gate agents Flights were on-time"
Cons: "Seats are a little tight To select seats during online check-in cost $33 per seat"

Pros: "I like mostly all . Except that some safety aspects like people still carrying bulky and big carry on into the cabin."
Cons: "Due to weather conditions we were deviated to Austin. In cases like this, the airline should provide some food since passengers are not allowed to go out of the airplane. We spend 8 hours inside the aircraft no food or water offered."

Pros: "On time, no problem flight. Seat next to mine was empty."
Cons: "Nothing"

Cons: "Ride bumpy. Nothing crew did all mother natures fault Food and sandwich choices awful very little legroom No entertainment"

Pros: "On time clean and friendly staff"

Pros: "Very friendly service"
Cons: "Nothing."

Pros: "Flight crew was good"
Cons: "Nothing"

Pros: "United got my passengers from origin to destination on time."
Cons: "UA staff tried to intimidate my daughter into redesign sting her registered service dog as a "comfort aninal", and demanded that she describe the nature of the dog's service, IN DIRECT VIOLATION OF THE AMERICANS WITH DISABILITIES ACT. UA staff also, at the outset of the flight, attempted to confiscate all food and drink items from passengers, so that UA could immediately sell food and drink items to passengers."

Cons: "The seat cushions were in terrible condition!!!"

Pros: "Nice smooth flight"
Cons: "Everything"