Friendly crew. Good day in the skies.
Boarding, friendly people in London and Hamburg
Flight attendants, plane, food
the first flight from Chicago to London was great. very good aircraft.
I arrived safely and on time
Audio plug for my seat was broken, but I slept so it worked out Kay.
Flight on time, friendly crew.
Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.
Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give.
Icelandair has an original lifestyle intro video and safety video. Made me want to experience Iceland. Airport in Iceland was amazing.
Didn’t communicate well with us when airplane was late or make any announcements about boarding. No luggage allowance. Cost was INSANE to check a bag...$95 USD one way and $86 EURO return. The most outrageous prices we have ever come across! Food was not provided for free on our oversees flight. You had to pay again, an outrageous price for a small meal. Overheard crew members talking about others on board and drop the f bomb. Not very professional.
Seats weren't too cramped, flight was smooth
Entertainment: Not a huge selection of recent movies or any games
The movie selection was good.
The seats are horrible. The only seats that are more uncomfortable are on Frontier, and these are Frontier seats with an extra “pad” on top. There was also no leg room whatsoever. I think my tray table was also slanted because I set my drink down on it and it slid right off into my lap.
|Flights Arrive in||Denver International|
|Flights Depart from||Scotland|
|Airlines||British Airways, Icelandair|
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