People were nice
The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag.
The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude
Great fight ! The ground crew in Miami were so helpful
Outdated 757. No individual entertainment. Power restricted to premium seats and was intermittent when it worked.
Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!
Cabin crew polite and courteous
Boarding via bus to plane was an added hassle The cabin temperature throughout flight was uncomfortably cold On each trip I have made with BA ( 6 in last year USA to U.K. and Spain) lack of overhead luggage space is always an issue. I paid 65 pounds for an extra check-on small suitcase, yet I couldn’t even put a small holdall in overhead because others had whole suitcases in there. This needs to be re-evaluated!
Great crew, good food, quiet flight, comfortable aircraft
Friendly flight staff, spacious cabin, decent food, clean and well-maintained. Additionally, we were delayed by 30 minutes and still managed to arrive before our original arrival time at Gatwick. I haven’t flown BA in years but this trip has made me a new regular customer.
Good and crew were fine
Seats were too close, not comfortable
I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.
A330 throne seat (2A) is nice and private.
Flight attendant in business class was quite terse and rude.
Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it.
Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it.
The meal that they served was great.
The leg room for someone that is 6ft 4in is not the best.
Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!
|Flights Arrive in||Washington Reagan-National|
|Flights Depart from||Scotland|
|Airlines||American Airlines, British Airways, Finnair|
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