Again Alaskan and Hawaiian need to consolidate check-in, allow seat reservations on both flights. I wound up in last row because I couldn’t reserve better seat.
I would like if it had happened already. I'm still waiting for it.
Pretzels are always a disappointment. Cheezits, Sun Chips, trail mix, anything else would be nice.
Its bumpy but I can say its safe flight ,Thanks Alaska airline for bringing me in my destination😊.
Almost 3 hr delay in Settle with very little information available to passengers. They boarded the plane and we waited for a long time inside the plane as well.
This was our first time flying with Alaska. It was a seamless experience, with comfortable seats and leg room. Staff were friendly and helpful.
Flight on time. Crew good. Seating Bad. Have to pay extra on a not cheap flight to avoid being next to toilet.
The crew was great! Passengers were nice. Just an fyi that I heard several of them complain that the snack was not gluten free. Many people got handed the snack and then promptly gave it back to the flight attendant. Might be good to look into another option as such a high percentage of people in CO and WA are gf. Cheers!
Food and entertainment not applicable - standard drinks and cinnamon cookies; crew did not do a song and dance for us so no entertainment. I like the slightly better leg room than American Airlines - at least it felt that way. Flight crew and atmosphere seemed more welcoming than American, too.
It was fine, mostly I was just happy to be on my last leg home. No in flight entertainment but that's forgivable since it was only a 2 hour flight.
United needs to step up their game. Delayed flight leaving Seattle, San Francisco. Older aircraft, not very comfortable.
The entertainment available didn’t work for anyone on the flight. Long 6 hr flight with no entertainment option and the staff didn’t know until an hour into the flight when we made sure they knew about it. They had no way to fix it.
Late FA meant slow boarding. WiFi did not work. I’m a medium plus sized passenger. The seatbelt was for the first time ever barely fitting. And we delayed on the tarmac 40 min
My husband and I had boarded the flight from Denver to Chicago, and one of the last passengers to get on the plane opened the overhead bin above my husband's seat and threw his bag out of the bin to make space for his own. He said, "Mine is bigger!" The flight attendant supported the new passenger. They didn't care that my husband has two artificial knees and must have the foot room in front of his seat to be able to fit his legs in -- and to be able to stand, much less walk, at the end of the flight. I have never seen this happen before, and it was a disaster.
Terrible. They wouldn't allow me on my flight on the 14th..
I understand stuff happens, but plane failures are likely due to lack of maintenance. Additionally, air conditioning wasn't working, no snack/drink service, no WiFi. Fortunately, the crew was communicative and light-hearted. United grabbed another plane and we were able to get to our destination.
Had to cancel first flight because Airporter Bus took over 3 hrs to get to airport which resulted in an extra $378 dollar fare . Is there anyway I can be reimbursed for initial fare since it was not my fault? Sent from my iPhone EJ Ledet
Excellent flight. Boarding was efficient and departure was on time. Smooth flight with on time arrival. Deplaning was also efficient.
Our flight was understandably diverted to a small regional airport in Laramie, Wyoming due to weather conditions, which I fully recognize and appreciate. However, the low rating stems from the experience that followed: passengers remained on board for over an hour without the option to deplane and stretch, despite the aircraft being stationary. Although the pilot opened the cabin door, only he was permitted to exit. Meanwhile, passengers grew increasingly uncomfortable as warm summer air entered the cabin through the open door, and being in the second row meant we were impacted immediately. While the flight attendants made efforts to keep everyone at ease, I believe allowing passengers to deplane briefly, given the extended delay, would have significantly improved the overall experience.
I never flew. Flight was canceled. DIA worst airport in the country. Avoid at all costs.