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Airports
Origin
Seattle
$449
only
$449
Destination
Taipei
$449
only
$449
$449
only
$449
Fri, Apr 20
SEA
TSA
38h 20m
Sun, May 6
TSA
SEA
29h 40m
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

Thu, Feb 1
SEA
TPE
27h 26m
Wed, Feb 7
TPE
SEA
25h 25m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, May 10
SEA
TPE
14h 10m
Mon, May 28
TPE
SEA
19h 56m
Trip: 19 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20219 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
DCA
Mediocre 2.0

Nothing

7:05am Flight got cancelled and they saw fit to rebook us on a 20:30pm flight.. decided to reroute us to anotjer city in canada and down to a different airport in DC Lost my luggage from time i checked it it at 0500am yo time dflight was cancelled and rebooked at 0700. And to fike claim and travrl without jt. Worst experience ever.

HND
YYZ
Excellent 8.6

Had an aisle seat.

I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements.

BGI
YYZ
Good 6.6

Crew was very friendly.

Having to pay for baggage on an international flight and no better snacks available without purchasing them.

LGA
YYZ
Okay 4.0

Direct

9:30 flight finally took odd at 11:30 .... delayed and had to set on the runway. Arrivedabd gad to wait 30 min for gate. Will be in terms mal by 1:30

PEK
YVR
Okay 4.0

Everything was sub-par, the food, entertainment, the crew responsiveness, I asked for two drinks and was told that I could only get one at a time... really? The crew was multilingual, which was great, but also very annoying to have to listen to announcements in 5 different languages. They could use media with standardized messaging and a choice of an appropriate language, but these would make too much sense I guess. This was the tightest coach I've ever flown in, the seat ergonomics was horrible.

Fri, Apr 20
SEA
TPE
38h 20m
Sun, May 6
TPE
SEA
29h 40m
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

Tue, Jan 9
SEA
TPE
13h 00m
Wed, Feb 14
TPE
SEA
10h 30m
Trip: 37 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 92 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
SEA
TPE
Excellent 9.6

Crew always pleasant service good. Seats comfortable

All good

SEA
TPE
Good 7.3

The 6 hours layover

SEA
TPE
Okay 5.0

Food made me sick for 5 days. Ruined my first week in Philippines, cost so much money because I couldn't leave my hotel.

SEA
TPE
Good 6.0

The price the food okay. The leg room seemed more in economy than other airlines.

Not just your airline but a cultural differences how westerners take how they are talked too

SEA
TPE
Excellent 10.0

Everything is perfect

Nothing

Fri, Dec 29
SEA
TPE
30h 00m
Thu, Jan 11
TPE
SEA
38h 00m
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

Fri, Dec 29
SEA
TSA
38h 20m
Thu, Jan 11
TSA
SEA
29h 40m
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

Wed, Jan 17
SEA
TSA
38h 20m
Sun, Jan 28
TSA
SEA
29h 40m
Trip: 12 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

Mon, Jun 18
SEA
TSA
36h 45m
Fri, Jun 29
TSA
SEA
16h 46m
$1298
Trip: 12 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
NRT
Excellent 10.0

Very helpful and accommodating flight attendants ... all with a smile!

HND
OKA
Excellent 10.0

Seats and service

No complaints

LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

NRT
MNL
Good 6.0

Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid.

Mon, Mar 12
SEA
TSA
38h 20m
Thu, Apr 12
TSA
SEA
29h 40m
Trip: 32 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

Mon, May 7
SEA
TPE
20h 45m
Wed, Jun 6
TPE
SEA
27h 04m
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 12
SEA
TPE
30h 00m
Thu, Apr 12
TPE
SEA
38h 00m
Trip: 32 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

Wed, Jun 27
SEA
TPE
20h 45m
Wed, Aug 22
TPE
SEA
27h 04m
Trip: 57 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Apr 13
SEA
TPE
38h 20m
Thu, May 3
TPE
SEA
29h 40m
Trip: 21 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

Fri, Apr 13
SEA
TSA
38h 20m
Thu, May 3
TSA
SEA
29h 40m
Trip: 21 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

Fri, Dec 29
SEA
TPE
30h 00m
Tue, Jan 9
TPE
SEA
38h 00m
Trip: 12 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

Mon, Jan 1
SEA
TSA
38h 20m
Thu, Jan 11
TSA
SEA
29h 40m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

Mon, Jun 18
SEA
TPE
24h 05m
Fri, Jun 29
TPE
SEA
19h 09m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jan 1
SEA
TPE
38h 20m
Thu, Jan 11
TPE
SEA
29h 40m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

Mon, Feb 26
SEA
TPE
38h 20m
Thu, Mar 1
TPE
SEA
29h 40m
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

*
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