Great service and comfort level. You can have more of vegetarian food options.
It’s great, long flight and arrive safe at destination
Everything was excellent as I expected. They also had a very caring crew. I had a headache and asked a Tylenol. The crew members kept checking with me how I was doing.
They were trying to get people to check luggage because the over head compartments were full but when we boarded there were lots of empty places that people could have put the luggage.
I can't believe they put my wife and I in the two middle seats! It is a very long flight and we had single flyers on either side of us blocking the way to the bathroom! There's no reason to not give one of us the isle seat so we could have managed bathroom needs and snacks with convenience. So I think very poorly of Korean air to put us both in the middle, I've never had that happen before and will probably avoid this airline in the future because of this. We tried to have them change it but they didn't so you pretty much lost a customer because of it.
One of the flight attendants stepped on my foot. I was on the aisle seat. A lady inside needed to get out. So Instood. Just then, a flight attentendant came wuicklybtheoughbthe aisle and stepprd on my sock covered toes. I let out a small sound. She stopped momentarily, but didn’t ask how I was just took off of the aisle. Never came back to see how I was. Fortunately, I was not really hurt other than a slight soreness in my toes. But I found that to be very negligent.
Korean Air is unlike any other major airline I have flown with. The grace and respect that the staff has from check in to de-boarding is unmatched. The flight attendants this time were especially wonderful to my five little children. They helped us rearrange to more suitable seating, brought our children’s meals, and patiently waited for them in the aisles when they had to use the bathroom. We felt so welcome and comfortable. I really appreciate the meal voucher when our flight was delayed. I am grateful to have had such an stress-free experience.
It's good overall. Flight was packed. Inflight entertainment choices were lacking.
They were very accommodating of a dietary issue. Nice movie & tv selections. Non-stop helped get through a very long (15 hr) flight
Great except for the delay in Korea. Korean Air did a great job setting up a hotel for the night. I also needed assistance with a wheelchair and they were outstanding.
The customer service was excellent. They noticed that our connecting flight was scheduled too closely for us to complete customs, so they changed the flight. Our initial flight was delayed, and they were able to get us on another flight, all without charging us any additional fees. I would fly them again anytime!
Better screens, it would have been nice to have more comfortable seats.
It was great, but my bag was not loaded onto the connecting flight. I'm currently getting it resolved. If this isn't a problem, everything else was excellent.
Very clean ,flight attendants very professional,nice , Boarding was very easy
The aircraft was massive (A-380) and became crowded with 400+ passengers on board.
My luggage didn’t arrive with my flight. Flight was delayed by nearly 2 hours while we sat on the plane and I almost missed my connecting flight and subsequently missed the last train from the airport so it took me another 2 hours to get to my destination after arriving, Crew skipped me several times when offering beverages, and I couldn’t get their attention at times because they wouldn’t even make eye contact with me. They didn’t give me a form for disembarking so I had to go to the back of the line after waiting an eternity for immigration. Paid for on flight wi- fi that didn’t work for most of the flight.
Love flying Asiana. Been using it for over a decade now.
Coming back to America was a peaceful flight everyone and everything was perfect
The staff was courteous and the flight was very smooth. It was so nice to see the captain greeting the passengers at the end of the flights.
The beefsteak on the lunch menu was excellent! I usually do not eat airplane food. I loved it.
The food is terrible. The staff is wonderful. Comfort is good.
For some reason, I couldn't choose my seat. The airline gave me a seat when I got there. Not happy about that. Otherwise, everything else was great!
I fly Delta all the time, have Platinum Medallion status. But this route seems to have major problems with delays and seems to never leave on time! Have only taken it twice in the last two weeks, and each time it had delays of more than 1 hour... very disappointed!!!!
Staff was exceptional! Everyone was kind, professional and friendly making the trip very pleasant. Thank you!
One of the best airlines that I flew on, the flight attendants were very attentive and professional.
the over had ligth did not work'd for the all way
Seats comfortable, service and food very mediocre, staff not very attentive, worse than many other our flights with Delta.
Overall good experience; however, there was one flight attendant who was rather rough compared to everyone else. Everything else was good: entertainment, food. Delta keeps on delivering! Thank you!
The flight used a B767 with a very old interior from before 2014. The entertainment system did not work at all during the flight despite attempts to reset the system. It was like they flew this route just to be competitive.
Crew blocked exits to front of ship with galley carts. Also split five person family apart on international flight without fixing.
I wish there were more bathrooms available on these larger carriers.
one hour transit not good. cathay pacific is not helpful at all
My flight was suppose to be at 7:45pm to fly but it didnt fly out until 8:55 to dallas so then all of my other flights was late and delay ihad to wait at the airport for extra 14 hours to be able to get on a different plane
There were delays at boarding and landing. These events resulted in a tight transfer time in HK. Poor signage for transfers. Finally, lost luggage at final destination.
Super delayed. Unnecessary. Need more competent people doing logistics to keep things moving on time. Totally unacceptable.
Overall, not good. Super late boarding in Hong Kong because some last minute issue with a plane. The boarding process is chaotic. Kathy Pacific should seek to do better with punctual departure time. Caused a lot of trouble with missed connecting flight.
Not much of anything could have been done better unless I had a first class ticket. I was literally 15 hours with an airline in the economy class. Very professional friendly and attentive crew. Good airline food, clean cabin, seating area and bathrooms. I've been 4 times back-and-forth with Cathay Pacific, and I would not choose another airline for this trip. Five out of five stars.
Leg room wasn't that great. Other than that it was a good flight
Issues: 1) the charging issue as described in my previous survey 2) when I requested diet coke during the breakfast time, it is not available. Why? I can't drink diet coke in the morning? 3) when I tried to transfer to this flight, its gate information was not available to me?
The lead business class attendant was excellent. Made a point of greeting you and knowing your name by the time you leave.
Staff on board was excellent. Positive upbeat helpful- like it used to be.
It was nice to have gotten up upgraded to first class with a meal on a three hour flight
For an expensive flight to another country, United has a lot of nerve serving pretzels and no meals (unless, of course, you want to buy something to eat). Unacceptable.
The food is terrible. The same pasta or chicken with bad taste and presentation
United have really come back. Airport and boarding process is clear and good, app and information also very good
The Sears in the 800s are not too good perfect Airbus why cant the new 737 fix that
Flight was delayed 8 times. We were sitting at the airport for 14 hours. We got 2 hours of sleep (if that) on what was not meant to be a red-eye.
It was probably one of the worst flights I’ve been on. The restrooms were never cleaned or stocked. The food was very subpar, and i usually enjoy airline food, so I was disappointed. It was just all around a bad experience. The only saving grace was the flight attendants.
After a delay at the gate, C3, at Ohare on Sunday, I left my Blk ski coat on the bench at the gate, lost! Please review my lob claim, thx.
Very bad! They kept delaying my flight and wouldn’t do anything about it
