$429 Find Cheap Flights from Shanghai Pudong Airport to United States - Compare and Save

Food could be better it was okay. Entertainment seems dated it was something but in this day and age could be a lot better.

It was great, but my bag was not loaded onto the connecting flight. I'm currently getting it resolved. If this isn't a problem, everything else was excellent.

The aircraft was massive (A-380) and became crowded with 400+ passengers on board.

Coming back to America was a peaceful flight everyone and everything was perfect

Flight was too cold. I wore a regular cotton tee and it wasn’t enough. It was a night time flight so I would have thought a blanket would be provided to passengers. A 4 hour flight and no options for a meal? I flew Asiana the next day from Seoul to Manilla. Same duration, 4 hours. They give everyone a pillow and blanket and serve a meal. Why is United so cheap and holding back meals and amenities? Also, they promote too much gay stuff and DEI in their advertisements. Please be mindful of other beliefs and don’t shove your gay ideology down my throat.

Staff always with a smile and very helpful with my mom who has mobility issues.

The seats felt very small. We were supplied with pillows and blankets, which was nice. Lots of noise from the bathroom, plus exterior noise. Made it hard to hear the entertainment system, even using my own noise-cancelling headphones. The food was really bad. I generally request a vegetarian meal and one was supplied, but the pasta was cold and hard and there was nothing pleasant about it. Two meals were served on this flight; one was a repeat of the meal I had had on the flight immediately preceding this one, which was bad enough I didn't even try it. Drinks were very limited. All I wanted was water, and on a 10.5 hour flight, I was given 3 cups of about 3 ounces each.

We took business class, It was comfortable and I was able to sleep.

Great service. They could offer vegetarian food and do more to reduce waste.

Very comfortable seats, delicious meals, and friendly and helpful staff

My experience was very good. Everything was excellent except for the food. The food was mediocre. Not alot of options and the flavor was okay.

Had to deplane 2 x due to problems with plane. Delayed over 6 hours ans was given a $12 food credit which barely oaud for anything and limited to wear incoukd redeem.

After boarding the plane had to wait an hour at the for the copilot to show up before we could depart

No beverage/snack service without any explanation or reason. Late boarding and delayed flight.

more room in seats, larger snacks, more comms with delays

There was overbooking that delayed boarding. Then an airport emergency lockdown that caused further delays in boarding. However the time was made up during flight and there was a minimal delay in landing. Everything else was excellent.

Delta is the best. It was all very easy and on time.

The cabin and bathroom experience was poor as the cabin and bathroom were dirty and showed signs of an older plane that had not been updated for Customer’s, comfort and health. There was gum on my seat when I arrived and dirt spots around the fan and light controls. The flight was almost entirely full, so there was no way I could be moved from my seat. Th bathroom had the peeling paint.

Wifi worked inconsistently; outlet to charge computer did not work.

Gate agent in LAS named Juliett should win an award for excellent customer service.

Good. However the passenger in the search next to mine kept coughing. When we landed in Dallas we had to pick up.bags instead of going strait to the destination (which passengers do in Atlanta)

In between two meals period they're not providing something like banana / cup noodles or bugger. It's really fell sad that I was asking have to wait for 3 hours for second meal. (breakfast)

The crew are timely, friendly and professional. I was very impressed.

They overbooked the flight and reassigned my seat. To add insult they lied that my assigned seat was broken and promptly gave it to someone else

Jain veg meal I opted was super in taste but there was no sweet/desserts with it. I was a big missing in the meal...Please add some sweets to end the meal with 😊

The meat-and-rice combination was a good idea, but the food could use some improvement. The meat looked a bit mushy and almost like ground meat, which wasn’t very appetizing, and the flavor was just average. Other than that, everything else was great.

It is too long a flight to not have free access to internet. Should not charge. Should be some hours free.

My boarding experience was so bad. While traveling from LA to HYD, the boarding was smooth. But the boarding experience from Hyderabad to LA was utterly poor and unprofessional and caused lot of anxiety and stress. Even though we were at the airport Boarding well in advance to accommodate for Immigration and Security Check, Cathay Pacific Boarding On Ground Crew has done a very unprofessional job. It is one thing to follow rules, but being inconsistent and not being able to communicate this clearly is wrong. I was not aware that my laptops weight in my backpacks is also counted against the cabin baggage. While coming from LA to HYD, the ground boarding crew didnt ask for this. They just checked the Cabin bags weight. But at HYD, not for everyone, but for some people they enforced this. Our Checkin Luggage was carefully weighed at home and was accurately measured to 23 kg, Now they asked to move all the weight in our Backpacks where most of the weight is from Laptops and tablets for each family member, I need to accommodate this ~10kg from 6 laptops in to one of the suit cases and pay extra for excess baggage at the airport boarding place. Without a weighing scale how can I accurately move all the items from cabin baggage to one of the suitcase. D Venkatesh is the guy who enforced this. But I dont have a problem with the rule enforcement, but the way he guided us in solving the problem. I was willing to pay the extra money for the extra weight. He told me that the 32 kg excess baggage is allowed with 150 USD. I understood that 32 kg is extra on top of the 23 kg chickin baggage. SO I pushed all of them to one suit case and then when I took this suitcase, I was sent back saying that he meant the total as 32kg but not the excess should be 32 kg, I had to go out of the line make these changes without a scale thrice like this. They literally harassed me. Noushad his manager was sneering at us. When I said, I am going to complain about this, my wife heard him saying some bad words in Hindi. You get one chance to harass your customer. I will never board Cathay Pacific again.

I’ve flown 2 better Asian airlines in the past year.

It as great, my in flight entertainment was malfunctioning though.

1) United economy seats barely recline. 2) I have yet to get United WiFi to work, after numerous flights.

Flight attendants need to know their plane. Seated in first row yesterday. The seat had about a 1 inch recline that was not adjustable. I don't appreciate being awakened to raise a seat that can't go any further forward and such a small recline is either irrelevant or the plane needs to be repaired. Not the way to treat any customer and especially the ones who have paid that level of money for the seats.

The experience was good overall; however, my United Airlines Mileage Plus Account didn't reflect my flights to Houston from Newark. In essence, my mileage rewards points do not reflect my actual travel. This should be corrected.

Delayed - leaving, delayed getting to the gate at destination. What should have been a very easy flight and experience was not.

Plane arrived an hour before departure. Plane was completely boarded and ready for push back when they decided they needed to change a tire. 1 hour delay on the plane when this could have been done before we got on the plane.

Flights was great, service and transit support was outstanding - but the food was limited and of poor quality - only a snack on the first hour for 2 hours 1/2 leg. and a light breakfast on the second 4 hour leg.

The seats are very small, that is all the staff did a good job.

It was great. The staff is always helpful and polite. The app is great and makes the whole trip and process so easy. They even offer a step to step guide to your correct terminal. And they keep all the information you'll need updated. Anything you can think of! Great experience.

The employees seemed impatient with their guests. It seemed like they were giving us orders, instead of easily assisting. Our flight was delayed waiting on a flight attendant. It was alright.

Beijing PEK to SFO. I had an economy seat on this flight. The seat comfort was acceptable. My main complaint is with the FA’s lack of personality and absence from servicing the plane, specifically restroom care (I wish I could share a pic of the restroom that I captured) and care of travelers—drink cart/availability of drinks. I'm amazed at the level of service on other International travel where a passenger is most often appreciated.

The real problem is that the WIFI for a westerner is terrible. To not be able to properly use Instagram, Whatssap on such a long flight makes the flight miserable. The flight attendants are all like busy bees, efficient.

Crew is polite, but artificially polite. You can see and feel it. Food could be better.

Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep

Suck! Sat in plane on the tarmac (hot) over 2 hours

The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.

While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.

China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers. A BIG ISSUE FOR NON-CHINESE PASSENGERS IS THE ABILITY TO CHECK IN ONLINE, by making so difficult or almost impossible there is no chance to get a seat assignment ahead of time then go to the airport and get what is left. THIS IS NOT a SKY TEAM modality.

Pillow and blanket are dirty. My son got multiple bites during the flight

Flight was on time. My group paid for seat’s so that us four can be seated next to each other. We all got separated. We all got middle seats, which made it more difficult to be able to get up and stretch or use the restroom. We tried talking to the employees at China Eastern and they were of no help. We will not be taking this flight or recommend this route to others in the future. Also I will be contacting customer service on how I can get our money back for paying for assigned seats.

China eastern was fantastic. I had read so many bad reviews that had made me nervous. However, I found that the flight attendant’s, and customer service check in etc. etc. was excellent. I had no problems. I would fly with them again!