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Airports
Origin
Shanghai
$777
only
$777
Destination
Syracuse
$777
only
$777
Thu, Apr 26
SHA
SYR
30h 29m
Fri, May 4
SYR
SHA
20h 45m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YEG
Okay 5.0

Very long delay not fair to passengers

LHR
YVR
Excellent 8.6

Flight was on time and the staff and crew were courteous.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

YEG
YWG
Okay 5.6

On board crew was friendly and capable.

My first and last flight on the CRJ 9. It's much less comfortable than a prop plane, for a 90 minute+ flight.

SCL
YYZ
Mediocre 2.0

The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada.

on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job.

Wed, Apr 25
SHA
SYR
21h 07m
Wed, May 2
SYR
SHA
26h 00m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
CUN
Mediocre 2.0

poor service, rude flight attendants, no leg room, dirty plane...

poor service, rude flight attendants, no leg room, dirty plane...

IAD
GVA
Excellent 10.0

Best flight I have ever experienced!

Nothing

IAH
SAN
Mediocre 2.6

The staff were fine, nothing really great, but nothing bad either.

So, we'll start with boarding. Why airlines can't figure out to board the plane from back to front is beyond me. No, let's load front to back so everyone has to uncomfortably shove past the people who have already taken their seats at the front of the plane. Then you get back there and all the overhead bins are full because everyone takes as many bags as possible onto the plane. Then you have to sacrifice the already tiny amount of foot room, "to put the bag fully underneath the seat in front of you." At this point you should be fine, except if you're over five and a half feet tall (I don't know if that's true I'm 6'2" and 275 lbs,) because then your knees are going to be buried so deep in the chair in front of you that the person up there doesn't even need a seat they can just sit on your knees. Luckily for you tall people, they put a nice metal rod just about knee level to really dig in and cause pain . . . Yay! Being a big guy, you try to be considerate and fold your arms in to give the person next to you as much space as possible, but don't expect that back as they'll spread out and become as wide as possible. Then to distract yourself from the discomfort, you try to use the free in flight entertainment via the United app, but "it's not available right now." In summation either be short and small or be rich and buy the seats with extra legroom when you fly United.

SJO
IAH
Mediocre 3.3

The check-in staff were very friendly and helpful.

I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home.

SFO
SNA
Okay 5.0

Cold, not enough space for carry on

Mon, May 28
SHA
SYR
49h 22m
Thu, Jun 7
SYR
SHA
25h 25m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4273 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
LAX
CAN
Good 6.0

The crew was very helpful and kind despite not having much to offer the economy customers.

There was no way to charge a phone or electronic device. I had set up my phone with hours of movies and tv shows that I could watch on the plane. I thought that this was truly unacceptable to not have the option to charge a device for a 15 hour flight. There was an in-flight entertainment system, however my sound did not work so I could not listen to anything and there was not options for english subtitles. There were also no current movies or shows available. I was very disappointed in the options for entertainment on such a long flight. I am only 5'4 and I found my knees hitting the seat in front of me when they were reclined which was a majority of the fight. It was very uncomfortable. Food and drink service was far and few between, I hate bothering them for water but there was enough available or disseminated throughout the flight. and Not sure if it was the food, the turbulence or a combination of both, but many people were nauseous and vomiting on the plane. There were not bags readily available for those people to vomit in and the back of the plane and lavatories ended up being out of service due to uncleanliness.

CAN
LAX
Excellent 8.0

A-380 seems to be significantly quieter than the 777.

XIY
CTU
Excellent 10.0

Didn't know what to expect. Terminals beautiful and new in Xi'an and Chengdu. Check-in super easy. Flight was great, attendants very professional. This is what we should aim for in the US. Metro from Chengdu airport to downtown was a dream.

TAO
CAN
Okay 4.6

No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual.

CAN
DPS
Okay 5.6

Extra leg room in emergency exit row They actually played a movie that was in English. Not the first time I have flown China Southern, but the first time I had air control above. This is something I feel makes flight a bit more comfortable.

Food is terrible. They ran out of wine during first beverage service. Exit row passengers are not permitted to keep items under seat. Flight was delayed at take off and perhaps in route because we were over an hour off of schedule. Aircraft always had a line for the bathroom, two is not enough for amount of people and duration of flight. I do not know if there was bathroom in front, it was sectioned off.

Sun, Feb 18
SHA
SYR
37h 10m
Sun, Mar 4
SYR
SHA
30h 20m
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28211 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.7
JAX
DFW
Excellent 8.6

Polite. Clean. Nice business class.

Would like more Western food.

PHX
GEG
Good 7.3

The crew was friendly and informative. They were very helpful. The

The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot.

LAS
DFW
Excellent 8.0

Flight was punctual and service was good.

Gate change

PHL
YYZ
Good 6.0

On time

Small seats

DFW
FLL
Excellent 8.0

No issues at all

N/A

Thu, Apr 26
SHA
SYR
30h 29m
Sat, May 5
SYR
SHA
32h 55m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

PEK
YVR
Good 7.6

Flight was delayed 1.7 hours.

YYC
OGG
Okay 5.0

Rouge set up of the plane. Bring back air canada please

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

Tue, May 1
SHA
SYR
28h 52m
Tue, May 8
SYR
SHA
30h 35m
$1650
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2183 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
BLL
Mediocre 2.0

Its been a week. My trip has ended. I still do not have my bags. Terrible customer service.

AMS
GLA
Good 7.6

Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music.

BEY
CDG
Good 6.0

Nothing special

They start serving late the apperitif before taking off and take it back right after.

CDG
TXL
Excellent 10.0

Speed, professionalism

Nothing

CDG
BEY
Good 6.6

The fresh bread and cheese.

The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame

Mon, Apr 30
SHA
SYR
26h 30m
Wed, May 9
SYR
SHA
22h 00m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
LHR
Excellent 10.0

United Airlines team and the plaine were brilliant.

DEN
PSP
Okay 4.3

Paid for Econoplus seat but was assigned a seat in the row before the emergency exit. Seat uncomfortable didn’t recline had to go through refund process

SFO
SNA
Okay 5.0

Cold, not enough space for carry on

DEN
LAX
Okay 5.0

Great crew and process

For the fare, the leg room is not enough for average 6'0 person to be comfortable for longer than an hour.

GRR
IAH
Good 6.0

Pay for food, cold on plane entire time, everyone bundled up in blankets, jackets but staff friendly

Tue, May 29
SHA
SYR
32h 22m
Thu, Jun 7
SYR
SHA
25h 25m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4273 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
Excellent 10.0

Excellent

SIN
CAN
Excellent 8.3

Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good.

Seat did not go back as far as I would have liked

LAX
CAN
Mediocre 3.3

2 hour delay caused issues with connecting flights and baggage didn’t make it with me to final destination. Seats were small and the window seat was so far from the window that you could not lean against it

BKK
CAN
Good 7.6

For such a classy airline, they have terrible coffee and tea

LAX
CAN
Okay 5.3

Ko

Tue, May 1
SHA
SYR
30h 22m
Wed, May 9
SYR
SHA
31h 50m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
OGG
YYC
Okay 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

SCL
YYZ
Mediocre 2.0

The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada.

on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job.

PEK
YVR
Good 7.6

Flight was delayed 1.7 hours.

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

Mon, May 7
SHA
SYR
30h 22m
Tue, May 15
SYR
SHA
31h 50m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
OGG
YYC
Okay 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

YYZ
YEG
Okay 5.0

Very long delay not fair to passengers

YEG
YWG
Okay 5.6

On board crew was friendly and capable.

My first and last flight on the CRJ 9. It's much less comfortable than a prop plane, for a 90 minute+ flight.

SCL
YYZ
Mediocre 2.0

The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada.

on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job.

Fri, May 25
SHA
SYR
49h 24m
Mon, Jun 4
SYR
SHA
25h 25m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4273 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
DPS
Okay 5.6

Extra leg room in emergency exit row They actually played a movie that was in English. Not the first time I have flown China Southern, but the first time I had air control above. This is something I feel makes flight a bit more comfortable.

Food is terrible. They ran out of wine during first beverage service. Exit row passengers are not permitted to keep items under seat. Flight was delayed at take off and perhaps in route because we were over an hour off of schedule. Aircraft always had a line for the bathroom, two is not enough for amount of people and duration of flight. I do not know if there was bathroom in front, it was sectioned off.

TAO
CAN
Okay 4.6

No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual.

CAN
LAX
Excellent 8.0

A-380 seems to be significantly quieter than the 777.

SIN
CAN
Excellent 8.3

Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good.

Seat did not go back as far as I would have liked

XIY
CTU
Excellent 10.0

Didn't know what to expect. Terminals beautiful and new in Xi'an and Chengdu. Check-in super easy. Flight was great, attendants very professional. This is what we should aim for in the US. Metro from Chengdu airport to downtown was a dream.

Sun, Apr 29
SHA
SYR
25h 27m
Tue, May 8
SYR
SHA
22h 00m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54591 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
FSD
DEN
Mediocre 2.0

Friendly crew.

Stuck in Denver because our flight was delayed so we missed our connection to Houston. Couldn’t get a hotel voucher because they are claiming a weather delay (which there was none).

GRR
IAH
Good 6.0

Pay for food, cold on plane entire time, everyone bundled up in blankets, jackets but staff friendly

DEN
IAH
Mediocre 2.0

Nothing

Never made it. Stuck in Denver.

DEN
LAX
Okay 5.0

Great crew and process

For the fare, the leg room is not enough for average 6'0 person to be comfortable for longer than an hour.

IAH
CUN
Mediocre 2.0

poor service, rude flight attendants, no leg room, dirty plane...

poor service, rude flight attendants, no leg room, dirty plane...

Tue, May 8
SHA
SYR
29h 27m
Tue, May 15
SYR
SHA
31h 50m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

YEG
YWG
Okay 5.6

On board crew was friendly and capable.

My first and last flight on the CRJ 9. It's much less comfortable than a prop plane, for a 90 minute+ flight.

SCL
YYZ
Mediocre 2.0

The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada.

on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job.

OGG
YYC
Okay 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

YYC
OGG
Okay 5.0

Rouge set up of the plane. Bring back air canada please

Sat, May 26
SHA
SYR
32h 24m
Mon, Jun 4
SYR
SHA
25h 25m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4273 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
HAN
Excellent 8.3

Ok

CAN
LAX
Excellent 8.0

A-380 seems to be significantly quieter than the 777.

XIY
CTU
Excellent 10.0

Didn't know what to expect. Terminals beautiful and new in Xi'an and Chengdu. Check-in super easy. Flight was great, attendants very professional. This is what we should aim for in the US. Metro from Chengdu airport to downtown was a dream.

LAX
CAN
Good 6.0

The crew was very helpful and kind despite not having much to offer the economy customers.

There was no way to charge a phone or electronic device. I had set up my phone with hours of movies and tv shows that I could watch on the plane. I thought that this was truly unacceptable to not have the option to charge a device for a 15 hour flight. There was an in-flight entertainment system, however my sound did not work so I could not listen to anything and there was not options for english subtitles. There were also no current movies or shows available. I was very disappointed in the options for entertainment on such a long flight. I am only 5'4 and I found my knees hitting the seat in front of me when they were reclined which was a majority of the fight. It was very uncomfortable. Food and drink service was far and few between, I hate bothering them for water but there was enough available or disseminated throughout the flight. and Not sure if it was the food, the turbulence or a combination of both, but many people were nauseous and vomiting on the plane. There were not bags readily available for those people to vomit in and the back of the plane and lavatories ended up being out of service due to uncleanliness.

BKK
CAN
Good 7.6

For such a classy airline, they have terrible coffee and tea

Wed, May 9
SHA
SYR
16h 22m
Tue, May 15
SYR
SHA
31h 50m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
SCL
YYZ
Mediocre 2.0

The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada.

on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job.

BNA
YYZ
Mediocre 2.6

Nothing.

Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better.

OGG
YYC
Okay 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

LHR
YVR
Excellent 8.6

Flight was on time and the staff and crew were courteous.

PEK
YVR
Good 7.6

Flight was delayed 1.7 hours.

Mon, May 28
SHA
SYR
26h 22m
Mon, Jun 4
SYR
SHA
25h 25m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4273 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
XIY
CTU
Excellent 10.0

Didn't know what to expect. Terminals beautiful and new in Xi'an and Chengdu. Check-in super easy. Flight was great, attendants very professional. This is what we should aim for in the US. Metro from Chengdu airport to downtown was a dream.

CAN
LAX
Excellent 10.0

Excellent

CAN
HAN
Excellent 8.3

Ok

LAX
CAN
Okay 5.3

Ko

TAO
CAN
Okay 4.6

No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual.

Mon, May 14
SHA
SYR
30h 22m
Wed, May 23
SYR
SHA
20h 45m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YEG
Okay 5.0

Very long delay not fair to passengers

YEG
YWG
Okay 5.6

On board crew was friendly and capable.

My first and last flight on the CRJ 9. It's much less comfortable than a prop plane, for a 90 minute+ flight.

SCL
YYZ
Mediocre 2.0

The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada.

on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job.

OGG
YYC
Okay 5.0

Friendly crew. Coach seats have okay room compared to some other carriers.

At least from my experience, Air Canada is late half the time. This last leg was 6 hours late. No check-in availability notification on the second leg, and I got the flight delay notification after I landed (6 hours later)! Pretty useless. Everything is nickle and dimed with no included food except for the tiny snack thing on a 6 hour flight. It's pretty difficult to get their app to work for entertainment.

YYC
OGG
Okay 5.0

Rouge set up of the plane. Bring back air canada please

Fri, May 25
SHA
SYR
49h 24m
Sat, Jun 2
SYR
SHA
40h 25m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4273 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
BKK
CAN
Good 7.6

For such a classy airline, they have terrible coffee and tea

CAN
DPS
Okay 5.6

Extra leg room in emergency exit row They actually played a movie that was in English. Not the first time I have flown China Southern, but the first time I had air control above. This is something I feel makes flight a bit more comfortable.

Food is terrible. They ran out of wine during first beverage service. Exit row passengers are not permitted to keep items under seat. Flight was delayed at take off and perhaps in route because we were over an hour off of schedule. Aircraft always had a line for the bathroom, two is not enough for amount of people and duration of flight. I do not know if there was bathroom in front, it was sectioned off.

MNL
CAN
Excellent 10.0

I am really contented of my flight. Not enough waiting in connecting flights and my baggage were all okey.

LAX
CAN
Mediocre 3.3

2 hour delay caused issues with connecting flights and baggage didn’t make it with me to final destination. Seats were small and the window seat was so far from the window that you could not lean against it

TAO
CAN
Okay 4.6

No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual.

Tue, May 15
SHA
SYR
30h 22m
Thu, May 24
SYR
SHA
20h 45m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21441 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
PEK
YVR
Good 7.6

Flight was delayed 1.7 hours.

YUL
YVR
Mediocre 2.0

delay, changing the plane, no food

YYC
OGG
Okay 5.0

Rouge set up of the plane. Bring back air canada please

YUL
MIA
Okay 4.6

Nice flight, staff

Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons...

YYZ
PIT
Okay 4.4

Nothing

This was probably the worst handled flight I have been on; there was first a slight delay, then a longer delay, then a much longer delay, all of which one could find out only after checking online; there were no announcements about the delay until after the scheduled time of departure; then there was another announcement that there was a mechanical problem and we'll be apprised of the situation at 7pm (the flight was scheduled at 6:25). The person at the counter disappeared. At 7:30, the gate changed to a different flight altogether--still no announcement, still no person at the gate. When a different person finally appeared and I asked her what happened to the Pittsburgh flight, she said, it's here, it'll be departing at this precise gate shortly. At that exact time, the PA system had an announcement that the flight to Pittsburgh is now scheduled at gate 86 at 7.01 (yes, 7:01, even though it was already after 7:30). When we went to gate 86, there, of course, was another flight there. After waiting some more, the woman at the first counter now appeared at gate 86 and said the flight was to be at gate 88. Until the very end when we boarded, gate 88 continued to say the flight was to Columbus. Absolutely abysmal customer service. (Even the boarding was handled badly, but at that time we didn't even care.) I am never recommending Air Canada.

Wed, May 9
SHA
SYR
28h 52m
Wed, May 16
SYR
SHA
28h 55m
$1650
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2183 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
MIA
CDG
Good 7.0

Charmingly nice crew and involving captain

the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut

HAV
CDG
Excellent 8.0

All was good we didn’t feel the time 9 hours passed easily

Nothing special

CDG
BLL
Mediocre 2.0

Its been a week. My trip has ended. I still do not have my bags. Terrible customer service.

BEY
CDG
Good 6.0

Nothing special

They start serving late the apperitif before taking off and take it back right after.

AMS
GLA
Good 7.6

Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music.

Shanghai to Syracuse Hancock Intl Flight Information

Flights Arrive in Syracuse Hancock Intl
Flights Depart from Shanghai
Flight Price $777
Distance 7180 miles
Airlines Air Canada, United, China Southern, American Airlines, Air France
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