Find Cheap Flights from Shanghai to Tampa (CN2 - TPA)

The crew were polite, accommodating and understanding

The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging.

charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!

The food was pretty good Good choice of movies The staff were very good

My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless

Empty seat by side

Overhead light not working TV screen not working Very average food

Modern plane, better legroom than most. More headspace. seats were comfortable. Special meal was delivered.

The auxillary power while waiting was not working so it got quite warm in the cabin. Audio quality/ability to understand crew was not so good. Bathroom could use a cleaning mid flight. Not the friendliest of crews...very mechanical, no smiles. Flight map stopped working and would not log on anyone's screens mid flight.

Serious delay, deplaned once and arrived 5 hours late with no real reasom.

The sit was so croweded

7 hours added to trip due to poor management of missed flight in Brussels

United needs to do a better job of dealing with missed flights. Missed flights happen, but over an hour in various lines because they couldn’t manage relations with Brussels Air, to say nothing of not realizing there was no chance of making the flight

The 737 was excellent. Boeing still makes the best aircraft.

Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad.

The food was pretty good Good choice of movies The staff were very good

My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless

Nothing

Broken plane, re-route and conflicting inaccurate email updates.

The crew were polite, accommodating and understanding

The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging.

Entertainment

A little bit crowded

Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste.

The toilet is not really good.It Is smelly

Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line.

N/A

I didn't expect much from this budget flight, but they went above and beyond and matched the quality of larger and more expensive airlines. The food was excellent (and they served food twice on a 14 hour flight), nothing was broken, and the boarding process was smooth.

Food

Technical difficulties caused my transfer flight to be delayed. Food was mediocre.

Flew business class on their 777's to and from LAX/Shanghai. Unbeatable service at LAX where the gate agent escorted us through security onto the plane and on the ground in Shanghai and Beijing where ground personnel were on hand to help you make your connections. Great service in both economy and business class. (Domestic economy-full hot meal service with choice of entree!!) China Eastern will be my choice for travel to China.

The food was pretty good Good choice of movies The staff were very good

My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless

Empty seat by side

Overhead light not working TV screen not working Very average food

American reminded me why I always chose to fly with them and not other airlines. Kind fly crew, prompt notifications, Mobile Boarding Passes, quick check-in process and more. I loved it!

Nothing

The fact that luckily we checked the night before and had to drive to philly to catch flight

Flight Attendants were excellent. Especially good was the senior FA who was seen training the junior ones who were on their maiden flight. The breakfast omelet with turkey sausage was about as good as they get.

Nearly two hour delay due to fog in SFO. Recommend AA reroute into OAK where the fog is not so bad and the airport has a way better arrival on time rate than SFO. The drive into San Francisco is about the same time from OAK as it is from SFO.

charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!

The 737 was excellent. Boeing still makes the best aircraft.

Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad.

Nothing

Broken plane, re-route and conflicting inaccurate email updates.

Great to have movies on a domestic flight. Friendly crew.

Boarding was a shambles resulting in late departure. Seems to be common in the US, but the zone system of boarding with back of the plane going on last seems counterintuitive and I can't recall it taking so long to board a flight. Also took a long time disembarking.

Getting off the plane

Boarding was a mess Seats had no leg room Flight attended was a jerk

Nothing

Gate staff was garbage.

The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival.

It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either.

Nothing special, decent food and drinks, movie selection is always good

Like all airlines seats are uncomfortable like human livestock transported across the ocean

Next time no interruption

Too many excuses without details about delays, not happy with the airline

Serious delay, deplaned once and arrived 5 hours late with no real reasom.

Carmel waffle cookie

The 737 was excellent. Boeing still makes the best aircraft.

Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad.

Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!

Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking.

Flight Attendants were excellent. Especially good was the senior FA who was seen training the junior ones who were on their maiden flight. The breakfast omelet with turkey sausage was about as good as they get.

Nearly two hour delay due to fog in SFO. Recommend AA reroute into OAK where the fog is not so bad and the airport has a way better arrival on time rate than SFO. The drive into San Francisco is about the same time from OAK as it is from SFO.

charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!

Announcements clear pleasant staff decent food

All was well

Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!

Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking.

Nothing

Broken plane, re-route and conflicting inaccurate email updates.

charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!

Crew service

Food quality was ok.

Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies

Entertainment

A little bit crowded

The toilet is not really good.It Is smelly

Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line.

China Eastern flight staff are always great, attentive and super firendly. The business class is treated very well and the equipment is new.

The gste agents are terrible, even unfriendly. They never make announcements prior to boarding and it is a comolete fiasco every time. And rarely use the sky prioroty gate for business class boarding first. This time the special bus for business class was not available and we had to wait while the coach class was boarded first...stood for 10 minutes at the plane stairs im the eain while coach boarded first...very bad fail to handle the business class well at all. Im beginning to tire of this.

Technical difficulties caused my transfer flight to be delayed. Food was mediocre.

Service n entertainment

Boarding procedures were confusing since gate psnl spoke Chinese.

Still in China!

charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!

Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!

Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking.

American reminded me why I always chose to fly with them and not other airlines. Kind fly crew, prompt notifications, Mobile Boarding Passes, quick check-in process and more. I loved it!

Announcements clear pleasant staff decent food

All was well

Average floght

Food

Still here in China! It was terrible! I will never do this flight again! My flight was delayed way n accommodations was not accommodating.

Getting stuck in Nanjing!

Food

No much.

We wanted to upgrade to business class, but were told we could only do it once on board. On board you could only upgrade if you had cash; they didn't take credit cards. There were no snacks and the food served was mediocre at best. Shanghai Pudong Airport is a horrible airport and the day we were there they were not letting anyone out of the airport that has less than 24 hours between flights. We had to sit in that horrible airport with no wifi for 12 hours! Miserable!

Announcements clear pleasant staff decent food

All was well

Nothing

Broken plane, re-route and conflicting inaccurate email updates.

Re-routed due to aircraft maintenance issue for 2.5 hours.

The food was pretty good Good choice of movies The staff were very good

My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless

The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival.

It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either.

Everything was executed well. Flight attendants were lovey & attentive

Smooth flight on new B757 with good entertainment system and Comfort+ seating legroom worth the extra cost but I was disappointed that the overhead storage bins above our seats were filled by pax from other seats before we arrived even though we were given priority boarding and the toilets were filthy.

Boarding passengers should be more carefully controlled with amount and size of cabin luggage and where they place them. Toilets should be more frequently cleaned in flight.

Great to have movies on a domestic flight. Friendly crew.

Boarding was a shambles resulting in late departure. Seems to be common in the US, but the zone system of boarding with back of the plane going on last seems counterintuitive and I can't recall it taking so long to board a flight. Also took a long time disembarking.

I was not able to make the flight because the Delta flight from Richmond to New York got cancelled.

1st leg of Flight got cancelled.

Seat room was too small, couldn't comfortably fit in seat

The toilet is not really good.It Is smelly

Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line.

Staff was very hepful and attentive. Nice people working

Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian

Average floght

Food

Still here in China! It was terrible! I will never do this flight again! My flight was delayed way n accommodations was not accommodating.

Getting stuck in Nanjing!

China Eastern flight staff are always great, attentive and super firendly. The business class is treated very well and the equipment is new.

The gste agents are terrible, even unfriendly. They never make announcements prior to boarding and it is a comolete fiasco every time. And rarely use the sky prioroty gate for business class boarding first. This time the special bus for business class was not available and we had to wait while the coach class was boarded first...stood for 10 minutes at the plane stairs im the eain while coach boarded first...very bad fail to handle the business class well at all. Im beginning to tire of this.

Still in China!

Staff was very hepful and attentive. Nice people working

Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian

It was great! The staff was very friendly and attentive!!

Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies

Crew service

Food quality was ok.