Find Cheap Flights from Shanghai Pu Dong to San Jose (PVG - SJC)

Service, staff, and food were all above-average as compared to other companies with whom I've flown

Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible.

I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site

Deception at the time of booking

Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok.

Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much

On time, free beer , good price

No movie, no charging telephone

The snacks were decent on the flight. Everything else was a disappointment.

Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.

I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.

Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.

Took a red eye, so slept most of the way. Crew was super chill and let me sleep the whole way. Minor turbulence, but the captain made announcements and made sure everyone felt at ease. Quick to unload passengers once we arrived at the gate. Didn't use the in-flight entertainment but there was a cool and updated map feature that was much better and more high-tech than previous AC flights I have taken. Also enjoyed how the cabin door separated economy from business class, so we didn't have to wait for the entire front of the plane to unload from the same door.

Baggage claim took FOREVER. Air Canada needs to work on this. Waited over 1 hour.

Pretty smooth flight overall. That being said, I don’t mean nd turbulence, the air pockets really get to me. Great service though

Captain kept us in a loop. Great crew.

Boarding was a mess. I really wish A/C would implement some sensible system. Had to delay departure to unload someone's bag. We made up the time only to loop around LHR for 25min.

Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence.

Very kind and service minded staff!! Excellent quality for money!!

Very good

Flight from beijing to seattle was delayed so missed fight to salt lake city. Now have to take midnight flight

Cabin temperature was reasonable; staff were nice and helpful; time spent boarding was good.

Food was just OK; seats were not the most comfortable

Crew services were excellent , boarding on time

The seats we’re little bit tights also the food wasn’t so Good because not for foreigners taste it’s chinese way.

Long trip from the international terminal

Flight from beijing to seattle was delayed so missed fight to salt lake city. Now have to take midnight flight

Very good

Good

The food was better than other airline. The flight was half full, I can sleep the whole roll seat. The flight attendants were nice.

The movie was the same going and coming back. The touch screen was not quite working.

Nothing

I lost two days due to this mistake.

Service, food, entertainment, flight experience

Flight crew was great, food was good and there was plenty of room to relax

An hour delay due to airport congestion and prevailing winds, but can't control that!

Crew was friendly and efficient

There wasn’t any entertainment but that was ok.

On time. No delays. Smooth landing

N/a

very nice crew

small jetcraft

This plane had more legroom than our international flight which was strange but at least it was better.

See prior response

Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.

Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.

The crew was wonderful - professional, thoughtful, and lively!

The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.

Smooth, plenty empty seats, good food, excellent entertainment, friendly staff

A bit chilly

No carry-on charge, free beverages, in flight entertainment, great movie selections

Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English.

Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available.

I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site

Deception at the time of booking

Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much

Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage

the transfer process for 'transit stops' in Shanghai was cumbersome as there is not 'transfer' counter from AirChina to assist you. Everyone had to pass custom as new arrival foreigners, wait for '24-144hr transit visa check', go out of custom to arrival point, then re-check-in at AirChina counter as new departure, go through security again and be stamped with a departure visa check!! If you have less than 2hr transit stop, be sure you tell Chinese airport agents to expedite your process, esp if you have checked-in luggages! Good luck!

I will never fly Air China again.

Horrible

All flight was delayed over 4 leg. Horrible experience and flight got cancel and rerouted to a further airport. No compensation from airline and had to lyft 50 miles home

Flight crew was great, food was good and there was plenty of room to relax

An hour delay due to airport congestion and prevailing winds, but can't control that!

Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.

The crew was wonderful - professional, thoughtful, and lively!

The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.

Nothing

Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot.

Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.

Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.

Having to pay for wifi

Crew was friendly and efficient

There wasn’t any entertainment but that was ok.

Delayed for about 45 mins

On time. No delays. Smooth landing

N/a

the transfer process for 'transit stops' in Shanghai was cumbersome as there is not 'transfer' counter from AirChina to assist you. Everyone had to pass custom as new arrival foreigners, wait for '24-144hr transit visa check', go out of custom to arrival point, then re-check-in at AirChina counter as new departure, go through security again and be stamped with a departure visa check!! If you have less than 2hr transit stop, be sure you tell Chinese airport agents to expedite your process, esp if you have checked-in luggages! Good luck!

Rice is terrible T_T. Everything else is fine fine fine

The food was really go and the flight attendants were really nice

Seats weren’t so comfortable so I will next time splurge on better seats

The food as good and the flight attendants were nice

No entertainment since it was a small plane it didn’t have any tv or they didn’t want you to use your phones as well

Everyone on the plane was freezing and the crew could not do anything about it

They changed planes and the seats I paid for at reservation were different on the new plane. No warning!!

Boarding nice and efficient

Breakfast options a bit limited

Nice new aircraft. Very pleasant seating. Great entertainment

New aircraft was late arriving from toronto as usual and the toilet was busted meaning 25 people had to be shed from the flight to allow it to leave and we were then delayed and hour as baggage was transferred to another aircraft. Not AC's best performance.

Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent.

Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs.

If the seat reclined a bit more, would be nice.

Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much

Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok.