I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.
Never want to fly into newark again. Wrong baggage claim 5 advertised and waited till last bags picked up b4 being told oh we made a mistake and its carousel 7.
And if the end of the trip wasn't bad enough the beginning was a nightmare at newark with getting there and the security/tsa..Nobody wants to do their job just pass the buck and make it more chaotic. No wonder there were lines wrapping around terminal 3/4 times.
I know this is not directly related to airline but since u insist on flying out of newark it is indirectly. They say la guardia is third world well then newark is fourth/fifth world. Chaos absolute chaos.
Please god i will never have to fly united /Lufthansa out of newark again.
Flight staff were friendly and accomodating going to destination
Computer system down at check in on return flight but staff at shannon did great job on checking in manually earphones outlet in seat did not work making return flight very long with no entertainment staff were ok
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