We had missed our scheduled connecting flight to Casper and was on the late arrival of 10:15. The plane pulled up to the gangway and nobody was getting off after waiting several minutes. The pilot made an announcement that he needed to start the engines and make a circle back to the parking spot 6 inches closer. Overall, it took 45 minutes to get off the plane that usually takes less than 15. Because of the flight delays out of Casper at the beginning of our trip and on the way home, we booked our next trip out of Denver which is a four hour drive each way.
Flight delay for something to do with an accident on a runway. Our connection time was scheduled for 1 hour and 11 minutes which wasn’t enough with the departure time. We eventually got to our home airport 3 hours late.
The plane to Casper is of the two by two variety which has small bag only overhead. So many passengers try to put oversized bags overhead and causes delays for the flight. Hand checked bags for all with anything larger than a purse or briefcase would make boarding easier.
Our trip from MSP to DEN was 15 minutes early arriving and made us feel a little better while walking from B19 to B94. We checked the Departure board midway to make sure the gate was still assigned to our flight. Just before we arrived, we checked the board and now it said B62 which was back up a stairway and around a long corner. We were exhausted!
Deplorable not to have WiFi on 5 hr cross country flight and spend thousands of dollars
We left nearly 3 hours late...so that was not a good experience. We boarded and then ended up about 1 hour stuck at the gate. Not a good experience.
It is completely insane to me that first class does not include WiFi. Also does not include lounge access. Port for phone charging did not work. The crew was absolutely lovely, and the food was excellent.
I appreciate how quickly and kindly the people at the gate at DCA accommodated several of us who wanted to switch from the 6pm flight to the 5pm flight at the last minute. The flight crew was helpful to us too (dealing with luggage).
Went from a plane with free internet to a plane with paid internet. The entertainment screens didn’t work. Crammed in the back and the crew hit my knee with the cart really hard - it hurt. No apologies. I’m still limping today.
Very uncomfortable and cramped seats. Everything else was okay, the crew members were nice but nothing was exceptional.
Good. Boarding was rough for a mobility assistance passenger who had to stand forever. Food was ok at best. Everything else was good
The plane was delayed about 3 hours for takeoff due to mechanical/electrical issues. The actual flight after takeoff was smooth, piloting excellent, landing great. The food served before landing at CLT airport was terrible.
After flying on Icelandair to England and getting a greeting glass of champagne, free drinks and salmon I returned to the US on United for around the same price and got told immediately that I would have to eat a vegetarian meal because everything else was gone and every time I paused thinking in flight entertainment I got advertisements on the screen. On the Icelandair flight I had a great selection of documentary films and on United I was reduced to watching the Spider-Man movie. Guest which airline I look forward to flying again?
I'm a nervous, autistic adult. The staff were very friendly and answered my questions and came by at regular intervals to check everyone's comfort. They even resolved a fight between two couples in front of me!
Such a comfortable flight! Food was yummy and staff was very friendly! Will absolutely fly Lufthansa again.
There was a stewardess walking up and down and keep spraying room refreshner on people heads and faces. I had to bread this and smell like a room freshener afterwards not to mention was keep falling on my face. It was terrible.
The flight from FRA to SFO was uncomfortable. The crew allowed people to change seats after boarding finished, but then made some people move back to their seats but not others, which resulted in my wife and I having to sit in two middle seats for an 11 hour flight. The entertainment system was not working well throughout the flight, and stopped working completely around hour 8.
It would have been better if the flight hadn't been an hour late, causing us to miss our connection. Even without the delay, Lufthansa do not allow adequate time for passport control and getting yourself to the departure gate.
The boarding to be on time, no flight delays to make me to run between terminals to get the next connection. The minibus didn’t drop us on correct terminal to be able to make it on next connection without a heavy run.
It would have been much better if the plane actually departed. The flight was canceled, so it took me about 36 extra hours to get home
