Find cheap flights from Simpson Bay to Washington

Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."

Pros: "It was nice that middle seats were not filled."
Cons: "It was silly that the flight attendant said we had to pull mask up between bites of food."

Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."

Pros: "The crew was very helpful and the seats were comfortable"

Cons: "Seats could have been more comfortable. No space. Food made me sick."

Pros: "Flight was fina s far as air travel goes today. If they are forcing taller people to pay extra for comfort they have succeeded as in the future I will have to look into "comfort plus. I am not large, 6'1" 180# and my knees were tight to the seat in front with my back tight into the seat. Not a great way to spend 4 hours!!!"
Cons: "Extra personal space and food that isn't served frozen would be nice!"

Cons: "The flight was delayed over two hours"

Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"

Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."

Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."

Pros: "More room in Delta Coach than other carriers"

Pros: "The crew was dealing with NOVA/DC residents"

Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."

Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."

Cons: "Compostable"

Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."

Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"

Pros: "I earned miles for it."
Cons: "It was an old 767 that either needs to be gutted and redone, or sold to FedEx for cargo. The entertainment systems were relics from 2002, and barely worked. USB port, nope. Then they ran out of food and booze (wine mostly), so they made the nonrev employees go without, which was awkward gif the rest. But the kicker was that they lost my luggage. I told them that it hadn’t been boarded ten minutes prior to pushback. The Venice folks were very excited to be able to show me exactly where they list it (because of the RFID bag tags)... doesn’t do me much good... 10 miles away or 10,000 miles away, I still don’t have my “stuff”"

Pros: "Another safe flight. Crew was very attentive."

Pros: "We arrived on time."
Cons: "All 3 monitors in our row were frozen the entire 6 hour flight. The “food” was horrid dueling pastas. Inedible. Seats didn’t recline more than 10 degrees."

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Pros: "Nothing"
Cons: "Plane delayed 4 times for a total of 4 hours"

Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"

Pros: "Smooth. Fast boarding"

Pros: "It was short and fast."

Pros: "Late. Poor communication. Crying kids"

Pros: "Delta flew their way back into my heart this time around"

Pros: "See above"
Cons: "See above"

Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."

Pros: "The crew was friendly, relaxed, made everything seem like a breeze"

Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."

Pros: "Free movies helped make the flight go faster. Also when possible my girlfriend and I were seated together despite having seats assigned at the gate."
Cons: "Being in zone three meant checking bags on every flight. That's a side effect of picking the cheapest tickets so not really Delta's fault but it says that I have to put something here."

Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."

Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Pros: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Cons: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."

Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."

Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."

Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."

Pros: "The crew was amazing and the food was pretty good for airplane food."
Cons: "The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable."

Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."

Pros: "Good seats."

Pros: "Free drinks in Comfort+"

Cons: "As usual, a small space on a full flight. Pretty uncomfortable."

Cons: "See above description"

Cons: "That I missed my son graduating from the Air Force"

Pros: "Reachung my destination"
Cons: "I can appreciate the stress on everybody's mind but this was the worst time i had flying. Short story, 10am thursday-7pm friday. Less short story, 4 airlines, 3 security screenings and 2 customs stop points.7 delays, 2 cancels and 1 miss. It was a ping pong nightmare and 2 times it was suggested i take a bus...after i spent the money on a plane ticket with no offer of compensation, food vouchers or hotel accommodation. Delta has to convince me to come back to them."

Cons: "Not only were there delays but they wouldn't allow me to upgrade to first class even though there were seats available, they said "oh with the package you purchased it's not available" Then why was I able to upgrade to first class for the other portion of my flight? The customer service was awful too, transferred 5 times on the phone for 20 mins to not get any help and for them to uncheck me in, I had to check in for my flight again."

Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."

Pros: "Service and kindness of the crew."
Cons: "No entertainment onboard"

Cons: "bueno"

Pros: "Nothing"
Cons: "Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful"

Pros: "Very good"
Cons: "Very good"

Cons: "Thanks"

Pros: "."
Cons: "."

Pros: "Loved the leg room in the emergency seat row"
Cons: "Wider seats in economy"

Pros: "The worst airlines company!"

Cons: "They go above and beyond to make you happy."

Cons: "More leg room"

Cons: "They don’t want to give you a whole can of soda or juice. Instead they give you a little tiny cup expecting passengers to calm the thirst with that."

Pros: "Everything"
Cons: "Nothing"

Pros: "I got to my destination safely. Crew was ok."
Cons: "Lousy food. Small, old aircraft (737). No individual screens, no phone chargers, asked for a repeat hot dish and was told yes, but never got it. It lacks behind many other carriers. I was expecting much better."

Pros: "After not being alowed to board, due to oversold flight, a Copa assistant walked me back through customs and helped me find my bag which was nice of her."
Cons: "I was put on standby due to a “technical error” and then told I would not be able to board because the flight was oversold. Copa offered me a $400 voucher which I declined. Then I was told that it wasn’t negotiable. Sad that they wouldn’t offer more than $400 so that one of the other 100 passengers could have agreed to change."

Cons: "Everything. The only thing is that the seat recline too far back and crush my legs and I’m only 5’11 so I can imagine how uncomfortable it must be for someone taller"

Pros: "We were 7 people traveling together with 4 kids and the system gave us the emergency exit seats, the check in took over one hour (both ways) once inside I have to ask passengers to change seats with my kids because the crew didn’t do it"
Cons: "Nothing, plane is old."

Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."

Pros: "I liked the Boarding and the friendly service, entertainement was good."
Cons: "Seats not comfortable, did not liked the food."

Cons: "The food. it is absolutely horrible"

Cons: "The flight from Panama City to Washington, DC didn't have the personal television screens."

Pros: "The flight itself was fine. Good entertainment, in seat options and decent food."
Cons: "There is a second security check point right before you enter the gate area and you can't take any food or drink it which includes water. That made for a long wait with nothing to drink and once on board there was no extra water service."

Cons: "Flight delayed 2 hrs, no details on change of gate, not listed on screens around airport and then over sold and two people had to get off. Absolute shambles"

Pros: "Great airline crew service and on-time schedule"

Pros: "Flight on time and crew was nice"
Cons: "Food was terrible and the entertainment system was poor"

Pros: "Everything was pretty-much great."
Cons: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."

Pros: "I flew business class. Having extra leg and seat room made a huge difference in my comfort. The staff on both the flight down and on the flight back were wonderful. I have mobility issues and they made sure I could safely get up to the restroom and to stretch my legs when I needed to. I will definitely fly Copa again."

Pros: "Timeliness, food, good price for a non-stop flight."
Cons: "Not allowed to bring full water bottles on flights from Panama and crew didn't provide enough water service during flight."

Cons: "The entertainment syatem was not up to date. There needs to be more foos choices for vegans."

Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "more interactive global map showing the route, change it up a bit"

Pros: "Excellente attention flying, very friendly, very nice and clean inside the airplanes."
Cons: "Need more personal at the counters servicing people when checking in at the airport in Panama."

Pros: "no comments"
Cons: "I was soprice that we did not have any piows or blankets for this trip."

Cons: "the entertainment for my seat was not working. I switched to the seat next to me and i was experiencing the same problem. I was told by the flight attendant they would re start it but they didn´t."

Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."

Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"

Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."

Pros: "All the way it should be!"

Pros: "Puntualidad"
Cons: "Comodidad"

Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."

Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."

Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"

Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."

Pros: "Getting off the plane"

Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."

Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."

Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."

Cons: "There needs to be some snack options in business class after the light meal."

Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."

Cons: "Most airlines allow a business class passenger to take one guest into the lounge: Copa does not. Worse, the check-in staff at Panama said that it did, but on arrival at the lounge, the staff there said it did not. Awkward and embarrassing. No inflight refreshments, etc. apart from the hot breakfast."

Pros: "Loved the friendliness, service and helpfulness. Food and drinks on flights were great."

Pros: "Loved the FREE on-demand movies!"

Pros: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Cons: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."

Pros: "Crew amazing!!!"
Cons: "Better maybe in giving drinks every once in a while like they use to."

Cons: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"

Cons: "Great"

Cons: "Entertainment. If the crew communicated with each other. There were multiple incorrect announcements."

Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"

Pros: "The crew was great and provided a quiet environment for the red eye flight."
Cons: "The boarding process needs to be reevaluated. Perhaps the plane should be boarded from the rear to the front or from window to aisle seat. These suggestions would streamline the boarding process."

Pros: "Nothing"
Cons: "Flight was delayed 3 hrs"

Pros: "Awesome Customer Service"
Cons: "Nothing"

Cons: "More space."

Pros: "Easy flight. Free drinks and snacks. Nice crew."
Cons: "No individual entertainment. Do not help those that are AA members"

Pros: "The crew was friendly and kept us informed of ongoing issues."
Cons: "There was not enough fuel to make the connection in Charlotte as well as mechanical issues with getting the luggage off the plane resulting in being stuck over night. Also they lost my bag."

Pros: "?"
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"

Cons: "Pushy crowd.."

Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"

Pros: "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
Cons: "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"

Cons: "Same is last."

Pros: "Amazing and comfortable"
Cons: "We left a little late."

Cons: "Getting canned and put on a flight five hours later. Good job AA"

Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"

Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."

Pros: "Got two seats to myself."
Cons: "I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault)."

Pros: "No problems."
Cons: "All was well."

Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."

Pros: "People were nice"

Pros: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Cons: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."

Cons: "No carry on bags"

Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"

Pros: "flight crew on my way to BWI were great!!!"
Cons: "american airlines does not care about the privacy of their passengers. even after several calls my information wasn't updated correctly and my flight confirmation was passed along to members who weren't even traveling. there was no in flight entertainment and in order to pick seats together i needed to pay extra (i thought i was flying with american not spirit) apparently the only way i can be helped is writing a letter to customer service which they will review within 10 business days. THANKS american for starting a war in my family and ruining my trip. unfortunate the crew is so awesome but the customer service is mortifying, rude, inconsiderate and completely mechanical. i dont ever intend on flying with them again unless necessary."

Cons: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."

Pros: "Very prompt"
Cons: "Staff were short with passengers, and one was quite rude to an older gentleman."

Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."

Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."

Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."

Pros: "The trip from st martin was fine in terms of check in. AA opened their windows early so we beat the crowd."
Cons: "The plane left 20 minutes late, and then we hit turbulence and a bit of rain close to our arrival in Charlotte. I had originally booked a flight through Miami with plenty of layover time to get a connecting flight to Dallas, but AA canceled that one and put me on a connection the following day! When I called customer service, they were helpful in regards booking and assured me there would be plenty of time to connect through Charlotte. When our plane landed 35 minutes late, there was only 15 minutes to connect, and we waited for baggage that whole time. No idea what took baggage so long, but the result is that we missed our flight. AA did put us on standby for the next one, but that meant our relative had to pick us up at midnight."

Pros: "Well organised and even arrived early! The flight crew were kind and efficient."
Cons: "No free food"

Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."

Cons: "One miserable pack of coffee cookies for $700+ ticket. I don't expect a 3 course meal on a 3 hour flight but seriously a pack of cookies? Too bad if one follows a gluten free diet."

Pros: "the flight was great and comfortable"

Pros: "We had a good flight home everything was good going was a terrible flight a lot of turbulence and attendance weren't very friendly"

Pros: "Nothing"
Cons: "No tv.. Rude customer service n my luggage got lost.. I will make to stay away from aa"

Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."

Cons: "We sat on the plane for over 2 hours before takeoff. We were offered no competition other than a quick appology from the pilot."

Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"

Pros: "Ease of travel"

Pros: "Very nice cabin crew, attentive and informative. The pilots really put me at ease....not the best flyer but their information on the flight etc. was actually quite calming."
Cons: "An alternative to pretzels!"

Pros: "Roomy seat, great price"

Cons: "No ice in my water."

Pros: "The crew and the comfort"
Cons: "The entertainment"

Pros: "Overall good experience"
Cons: "Delayed almost an hour."

Pros: "Flight delayed. Missed connecting flight"

Pros: "Crew was great!"
Cons: "Flight was delayed 3 hours"

Pros: "The crew was amazing"
Cons: "Wish there had been any kind of entertainment available or if there was it would have been better advertised"

Pros: "Airport"
Cons: "Cancellation with little notice and rebooked on flight two days later."

Pros: "Boarding was smooth"
Cons: "More entertainment choices"

Cons: "Tight cabin on Regional aircraft."

Pros: "Great ground and air crew"

Pros: "on time"

Cons: "seats were uncomfortable, cramped, didn't recline had to pay for entertainment no flight status information during flight food wasn't tasty"

Pros: "Their sympathy for our atrocious wait was, free pop and water, and some pretzels. $30 meal vouchers at the limited options gate area, which could only be used towards a meal (really? no where else?). Here's a were sorry email and a discount on your next flight with us. I have yet to see how much the significant cost for that discount but my expectations of Air Canada are very low."
Cons: "That delay was horrendous, I spent 10 hours at an airport. I woke up so god damn early to get there because of news spreading the worries of people waiting at customs immigration to the U.S. it only took us 40min to get through and the flight delay notice was given an hour and a half before departure. We couldn't even sleep on any benches because they were all designed for individuals to sit. It wasn't until our gate location moved to the end of that area was there any carpeted floor space to sleep on. On the flight, economy seating was very tight with limited leg room, and best of all our seats had no window, literally every other row in our section had a window. Air Canada handled this stressful event very poorly, once they figured out bringing a new air craft hours later, and everyone moved to the new gate area, all the attendants had left from their gate post until 40min before the flight which was hours later."

Pros: "Flights were on time and very comfortable"

Cons: "I didn't like the fact that I paid 14$ for wifi and it kept kicking me off all the time. Also when we landed in Edmonton we circled their airport for half an hour then finally landed and we were stuck on the Tarmac for additional 45 min while we waited to get towed to our terminal. All in all terrible first time flying with air Canada and will never do it again. West jet flight I took to my destitnation was awesome"

Pros: "The seats were generous. The crew was efficient. The flight was on time going but late returning due to fog which is not the fault of the airline."
Cons: "Sadly, it took 1.5 hours to check in at the Air Canada counter in St. Maarten. You could not do it online!!! It was a very long time to wait in line. Plus, we didn't have time to make any duty free purchases. Unfortunate."

Cons: "Flight delays"

Pros: "Hey feed you well and offer movies even it's just an hour long flight."

Pros: "The crew was very friendly and seemed willing to help."
Cons: "The cabin was very cold during the 12+ hour flight, and the food was not very good."

Cons: "Food not included on long flights. I've travelled in third world countries where snacks have been provided on one hour flight. Had to wait for 1/2 hour to disembark."

Pros: "The price for a round trip flight Philadelphia to Barcelona was fantastic. Unfortunately, this was a case of you getting what you pay for. Both my husband and I were very unhappy with the entire experience."
Cons: "Airplanes were very uncomfortable, flight crew was unfriendly (smiles were scarce and you felt you annoyed them if you wanted anything), service took too long (perhaps not enough personnel for number of passengers), plane was extremely warm, food was only fair -- all other international flights I've taken have had much better food and comforts). We had long layover on return flight in Toronto and airport and Air Canada personnel were not very helpful or accommodating. When we asked for a suggestion on where we could go in the airport to kill several hours (eating, drinking, watching TV), were were told by many that the airport is bad and we're given conflicting or poor answers. Intimately the advice given put us having to go thru security and Custims again (even though we already had) and that process was extremely disorganized and time consuming."

Cons: "The staff is always hit or miss"

Pros: "The flight attendant was trying very hard to comfort passengers with very cheerful attitude. She was a savior of the flight."
Cons: "The way the ground crew handled the delay such as the way explaining (or lack of) the cause of delay to the passengers after the 5 hour of extra waiting."

Cons: "There was cold air blowing on our feet the entire flight."

Cons: "Lost our bags for 3days"

Pros: "Polite and friendly crew"
Cons: "Connection was a hectic with staff sending up and down to get our boarding passes. TSA had short lines but long wait and a lot of attitude."

Pros: "Crew was wonderful I was very glad that the Toronto boarding person recommended that i get on the flight as there were still empty seats -- there were no seats on the next flight that i had been switched to because my bag was on that one (supposedly)..."
Cons: "My bag was not on the next flight, so i had to get a hotel room for the nite, It was not on the 8/14/16 Sunday morning flight as stated their system; although the Dulles manager was very helpful, my bag was nowhere to be found. Someone drove to Dulles from Va Beach with my car keys -- i was called sunday nite that bag arrived.and would be fedex'd 2-day which put arrival at Wed 8/17/16. Still not here on 8/20/16. Sad and disappointed at how botched the return trip was."

Pros: "The helpdesk was helpful when I got a hold of someone. The compensation was decent."
Cons: "I bought my round trip ticket from DC to Paris via Toronto since March 2016. But the flight back from Toronto to DC was overbooked and I got bumped off the flight. The agents were severely understaffed and had no information about the situation. Also, when I finally got the flight back to DC, my luggage was lost."

Pros: "They took off and landed on time"

Cons: "Customs was disorganized and we were sent to the back of the line twice. The people working there didn't know what they were doing. Then our flight was delayed 3 separate times, first 2 hours, then another hour, then another hour. The seats on the plane were made for children. Luckily it was only a 1 1/2 hour flight."

Cons: "Terrible all around. About 10 total delays and one on flight delay totalling 7 hours. No information except lies was given the whole time."

Cons: "I didn't like that there were no screens to watch and I didn't know I needed the app on my phone to watch movies until I was already in e plane and too late download it."

Pros: "Nothing"

Cons: "Lost bag"

Cons: "Everything from customer service to flight."

Pros: "good staff, very courteous and caring"
Cons: "took a long time to board, couldn't watch videos bc of bad sound"

Pros: "Nothing"
Cons: "7 hour delay combined with the most rude airline staff I have ever met."

Cons: "Again, more delays."

Pros: "This flight left without us due to delayed arrival on Air Canada flight from Seoul to Toronto. The positive was that it was one Air Canada flight I didn't get on."
Cons: "Due to lack of available options to get to ANY DC area airport before the evening the day after we were supposed to arrive, I accepted going to Philadelphia. That flight was also delayed. From there I rented a car and got home at 3 a.m. instead of 9:45 p.m., about when we would have gotten home on the original flight. If we had waited for the next available flight to the DC area, it would have arrived some time after 2:48 p.m. the day after we were supposed to arrive. I know this because I was told this was the fastest route to DC--before the same Air Canada agent then told me that it was no longer available. A dreadful experience."

Pros: "It was a quick flight."
Cons: "Nothing"

Pros: "Entertainment was good"
Cons: "We did have a 30 minute delay, not a big deal but a delay none the less. And boarding was a bit of a mess as announcements were hard to hear."

Cons: "The departure postponed several times. The comfort in those parts of Toronto and Dulles airport which us Canada express is absent at all. There are no even seats enough for all passengers."

Cons: "Not a single flight during my entire trip, including flying back home, departed on time."

Pros: "first time aboard a Boeing Dreamliner. Plane was a nine series-fairly new and is no doubt the best plane Air Canada has since their L1011 (back in the 80's)"
Cons: "Charging for checked luggage and seat selection puts Air Canada in the same league as mass carriers such as United whose service and quality of flight experience is at the bottom of the scale of carriers."

Pros: "My Flight was canceled without us getting any notification and causing major delays and headaches with NO offer for compensation to help e.g. with a $70 taxi we had to incur to get from DCA to IAD. Poor service"

Pros: "Comfortable seats, great complimentary entertainment."

Pros: "Friendly and professional staff"
Cons: "Entertainment system is crappy and looks like it's from the 1990's. It needs a serious overhaul. I reserved windows seats and showed up to check and had been placed in the middle."

Pros: "The crew got us out of Toronto very quickly"
Cons: "The incredibly small overhead bins"

Pros: "no entertainment or food. drink service got to back of the airplane about 5 minutes before beginning descent. Problems though were all before getting on the plane. Will not fly through Pearson again."
Cons: "After 12-hour flight from Tokyo, found flight to Dulles cancelled, with no adequate passenger assistance. Few staff to deal with issues and no familiarity with DC airports, IT support for the few staff available was poor. At re-booked flight gate, the area service desk unattended for an hour; finally found a helpful ground crew who said they are on break and got staff to service the desk, albeit grudgingly. Several flights delayed, in the horrible Gates F-84-99 area; confusion reigned supreme. Staff needs to understand that Dulles is way west of DC and BWI is way NE, so getting re-routed from Dulles to BWI is MAJOR change in ground transportation options and distances. Also need to update IT programming so staff can use it easily without long waits and calls for help. and some air conditioning in the F 84-90 gates area would be nice. Horrible situation--not enough seating, only service in whole area is one bagel shop."

Cons: "This plane was very late! I understand this happens a lot."

Cons: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Pros: "Great flight, entertainment system, flight staff made me feel at home"
Cons: "For some reason, I was not allowed to check-in on line."

Cons: "Unable to access any of the movies/tv shows on the entertainment app. I was able to connect to app but there was an error message when trying to connect to any program."

Cons: "Little planes need an interior restoration to make them look better."

Cons: "The paid food choices are rather odd."

Pros: "The lady at the checkin was very considerate and suggested that I am only allowed to bring one baggage. So she suggested if I can combine my both luggage as one, then I should be all good otherwise they will charge double- scary."
Cons: "Light travellers like us should be given more latitude to choose 1 bag size 17x10x 5” and one laptop bag size 12” X 10” x 3”"

Cons: "Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class."

Cons: "The plane was very cold"

Pros: "Flight was on time"
Cons: "A 3 hr plus flight from St Maarten to Washington DC with nothing but stale pretzels!!"

Cons: "Food"

Cons: "Cleanliness of airplane. Vents and tray tables were very dirty"

Pros: "Food was delicious!!"

Pros: "Absolutely nothing."
Cons: "Everything."

Pros: "The attendant at the desk was very accommodating towards my needs."

Pros: "The food."

Cons: "Was lied to concerning that 23kg of checked in luggage was included, turned out it was not."

Cons: "The staff at the United gate in Munich was rude and not helpful at all."

Pros: "They smiled, gave a friendly farewell, made sure everyone was hydrated."
Cons: "Don't get an attitude with calm passengers asking for assistance for their seatmates. Sometimes they wouldn't ask me what I wanted to eat or drink, they just assumed I already heard them ask other passengers and just waited for me to answer. It just seems lazy to me."

Pros: "All the kind staff from checking in to leaving the airport.!! All well maintained and experienced to cover all very professional,"
Cons: "The variety of food items or snacks on the plane would be so wonderful. Even for purchase."

Pros: "Nothing"
Cons: "Meals, better service, didn't provide me with a wheel chair as I'm pregnant and had my nine months old daughter with me. Very bad experience."

Cons: "Newer movies on the plane"

Cons: "Plane was dirty"

Pros: "Quick boarding and deplaning process"
Cons: "Offer free wifi instead of charging."

Cons: "Cabin felt quite warm"

Cons: "They nickle and dime you for carry on bags as well as both flights was really bumpy."

Pros: "The plane was not too crowded"
Cons: "We could have been on time"

Pros: "Everything was good."
Cons: "I just wanted to seat with my husband but it was not possible."

Pros: "I like flying Lufthansa for entire trip then changing to united airlines"
Cons: "Particular everything the airline"

Cons: "I missed having the navigation map when traveling such a long distance."

Cons: "The aircraft seemed to be old and tired. I was in first but didn't really feel that way. Lavatory seat wouldn't stay up, sink splattered everywhere... Food wasn't very good. I continue to be confused by why the experience of flying with US airlines is so inferior to flying with foreign airlines."

Pros: "On time. comfortable aircraft."
Cons: "Retrieving cabin luggage at other end: THey make you line-up in the jetway waiting for the handlers to bring it up the stairs. Took a while to get that sorted."

Pros: "I was in premium plus and it was wonderful"

Pros: "The hotel price did not include taxes breakfast"

Cons: "The breakfast could have been more substantial than just a muffin. But everything else was very good!"

Pros: "Friendly"
Cons: "Delayed more..."

Pros: "AlwYs on time"
Cons: "Cramped"

Cons: "We were asked to be at the airport 8hrs ahead of time, so we arrived 3am. United desk workers arrived at 4am."

Pros: "Very little"
Cons: "Crowded planes, problems with efforts to upgrade, no room in the seat"

Pros: "Service was excellent and was on time"

Pros: "Food was great and unexpected"

Pros: "There was nothing to like"
Cons: "The worst company ever!!!!!"

Pros: "Agent at check-in was very, very helpful and accomadating"

Pros: "Everything good. Thank you"

Cons: "The gate was so far away. And the AC wasn't working in their terminal"

Pros: "United gave us drinks and free entertainment on the delayed flight. My screen did not work."
Cons: "We were on a cruse which was to leave at 7:00PM and the flight was to arrive at 12:35PM. It arrived at 9:00PM. United in DC told us all the flights to the next port for our boat (Antigua) were full and offered no other assistance. There were 11 of us in the same position. Several folks found a flight late that evening leaving at 8:30AM the next day for Antigua. They did not have our phone number so they couldn't tell us about its availability. 6 of us chartered a flight to Antigua the next day. If United told us about the existence of the 8:30 flight, everything would have been ok. United paid for the 8:30 flight for the 5 folks who took it."

Cons: "Noting"

Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."

Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."

Cons: "Small glasses of water were offered very infrequently. Needed much much more"

Pros: "On time"

Cons: "Explanation on why it took so long to board was a vage"

Pros: "We were supposed to fly out Sat Jan 23, 2016, but a blizzard had shut down the East coast air ports. We rebooked for Sunday. Air ports still closed. So we talk to the United people at SXM and they cannot issue us a new ticket but say we have to book on line or call the United number. Both options would not work for us. They were able to tell us that United only flies to SXM on the weekends and their would be no extra flight to makeup for all the cancellations. We ended up booking a new flight with American Air Lines for Wed."
Cons: "Not getting a refund for unused return ticket."

Pros: "Kudos to staff during difficult weather"
Cons: "Late notice for cancellation"