Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Hawaii
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hawaii from Singapore is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hawaii with an airline and back to Singapore with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hawaii from Singapore up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Typical JAL, nearly everything was fantastic."
Cons: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Pros: "The crew was efficient and very helpful."
Cons: "Entertainment choices of selected movies were limited."
Pros: "Food, service,"
Cons: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."
Pros: "great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste."
Cons: "Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed."
Cons: "Boarding in New York could have been better organized"
Cons: "Air on the plane was stuffy"
Cons: "Check in and apps stuck in 80'"
Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Pros: "The service was excellent"
Cons: "Food needs improvement"
Pros: "Good space between seats. Cleanest of the restroom. Nice crew service"
Pros: "Excellent service - delicious meals"
Pros: "Best customer service"
Pros: "Service was exquisite."
Cons: "No complaints."
Pros: "Excellent entertainment and the crews attention made me fell welcomed."
Pros: "Customer service was really good"
Cons: "The food always makes it hard to eat anything the next day."
Pros: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Cons: "Too long and no rest."
Pros: "Very comfortable plane, even full. Polite crew."
Pros: "The crew Service"
Pros: "The friendliness of the crew and the comfort of the seat + size of the screen"
Cons: "Possibly more food options could of been better, only had western or Japanese option"
Pros: "Each seat had their own screens, and there was a small footrest available for each seat."
Cons: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Pros: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Cons: "The horrible JET LAG I have now lol."
Pros: "Everyone is polite, helpful, and the flight was quite pleasant."
Cons: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Pros: "Great service! Also, the food and beer that came with my flight was awesome."
Pros: "Friendly crew members and prompt service."
Cons: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
Pros: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Pros: "The airplane and all"
Cons: "A little bit in the sakura lounge"
Pros: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Cons: "Seats are too small for tall travelers."
Pros: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Pros: "JAL used to be a premium airline like Korean Air"
Cons: "Now JAL is like American Air, just stuffing a greyhound full of souls."
Pros: "Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient."
Cons: "Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick."
Pros: "Flight attendants and ticket agents were very nice and helpful."
Pros: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Pros: "The excellent service and courteous staff."
Cons: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Pros: "The main entree was excellent."
Pros: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Cons: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Pros: "The Japanese flight attentants were excellent. Entertainment was excellent"
Cons: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Pros: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Pros: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Cons: "There was nothing I didn't like about this airlines."
Pros: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Pros: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Cons: "Could not enjoy the music and NHK news on the plane."
Pros: "Amazing service"
Pros: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Pros: "Excellent customer service!"
Pros: "Customer service was awesome and the food was good"
Pros: "excellent seat space and excellent in-flight service."
Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"
Pros: "Love ANA. Always a pleasure."
Cons: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
Pros: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Cons: "More variety of options for the vegan meals..."
Pros: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Cons: "The food was not to my liking,"
Cons: "Lousy food taste bland out of date movies"
Cons: "Food was really unpleasant and entertainment all out of date movies"
Pros: "Outstanding service as always - ANA rocks!"
Cons: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Pros: "That it didn’t crash"
Cons: "It was very delayed and then the luggage still hasn’t come out"
Pros: "The stewardesses were kind and courteous, attending to every need with a smile."
Cons: "Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L"
Pros: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Cons: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Pros: "Staff were amazing."
Cons: "Nothing great experience!"
Pros: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Cons: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"
Cons: "Salad and fruit came Frozen"
Cons: "Flight attendant didn't mention so well about drink service."
Pros: "The seat was nice"
Cons: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Pros: "The extra inches were nice. Fairly comfortable seat. And the ice cream was a nice treat."
Cons: "I thought I would get a little more than a few extra inches in Economy Plus. Maybe an overnight packet (ear plugs, eye mask, toothbrush?) and/or a foot rest for the extra money, but it was literally only a few extra inches of space."
Pros: "The time is on time ."
Pros: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Cons: "Food choices very limited, and quality is sub-par."
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Pros: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Cons: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"
Pros: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"
Pros: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Cons: "Width of the seat for me was bit tight when in a flat bed position."
Pros: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Cons: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Pros: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
Cons: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Pros: "I like the courteous and efficient service of the whole crew."
Cons: "I didn't like part of the journey to USA to be run by UNITED."
Pros: "Flight was very good - enjoyed meal and entertainment"
Cons: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Pros: "Great service. Crew are kind and friendly!"
Pros: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Pros: "Best leg space, new air crafts, kids gifts"
Cons: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
Pros: "5 stars around"
Pros: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Cons: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Pros: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
Pros: "leg room!"
Cons: "limited movie selections"
Pros: "Friendly and helpful stewardess"
Cons: "Seats could be more comfortable."
Pros: "I love the food and the girls was fantastic"
Pros: "Light food but breakfast could have been more substantial only one chicken sausage?"
Cons: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
Pros: "Was able to request a gluten-free meal for the flight"
Pros: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Pros: "Crew services"
Cons: "Seat space, window side, especially foot area no space for my bag and legs"
Pros: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Cons: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."
Cons: "On time would be better."
Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"
Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Cons: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Cons: "I recomended yo my friend"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Pros: "I like all"
Cons: "Softer seats and more movies"
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Overall good"
Cons: "Boarding needs better management."
Pros: "Nothing beats Singapore SQ!"
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Pros: "Great service."
Cons: "Disinfectant smell."
Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"
Cons: "The desserts. The bun."
Cons: "Outdated Cabin Fit Out"
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "Some staff not courteous which surprised me"
Cons: "Expected to have more indian movie choices."
Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Pros: "Liked the service"
Cons: "Nothing special."
Pros: "Was very old plane but was good"
Cons: "Food and crew was well"
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"
Pros: "Personal Touch!"
Cons: "No such!"
Cons: "Old planes and screens."
Pros: "Sound sleep"
Pros: "The staff were helpful, once I had complained enough."
Cons: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Cons: "Headphones were not functioning properly"
Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "everything, excellent job"
Cons: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Cons: "cramped uncomfortable seats freezing cold"
Pros: "For as long 14 hour journey they sure make it comfortable."
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Pros: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Cons: "old facilities"
Pros: "Good crew, but working with some tired, old equipment."
Cons: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."
Pros: "Movie selection, very helpful crew and good quality food."
Cons: "Food options!"
Pros: "Comfortable premium economy seat. Nice crew."
Cons: "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."
Pros: "Very great!"
Cons: "Very great time!"
Pros: "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
Cons: "Answered above. The seats looked bigger and better but the equipment looks tired."
Pros: "When booking my ticket I chose a non-middle seat but when I did online check in my seat got changed to the middle/sandwiched and wasn't able to chose a either aisle or window seat due to open seat availability issue."
Cons: "Water or juice wasn't served/offered for the 2nd meal. Only tea and coffee were offered."
Cons: "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."
Pros: "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
Cons: "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
Pros: "Staff was very helpful and friendly."
Cons: "Long flight but fortunately not long layovers. Would probably upgrade my seat from economy next time for some extra leg room."
Cons: "I tried to book anew flight by of an emergency at home. Instead I had to fly delta home. Lost a lot of money."
Pros: "We liked the service provided by the crew. The pilot was excellent, as we arrived safely."
Cons: "I wish the aircraft's seats were a bit wider. (I'm not getting bigger, but space seems to be at a premium.)"
Cons: "Seat not comfortable at all"
Pros: "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
Pros: "Transit was smooth and efficient."
Pros: "Staff, food, and entertainment."
Cons: "Seats are bad"
Pros: "Good and friendly service, comfortable seat"
Cons: "Comfort I have long legs... no free beer."
Pros: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Cons: "Delayed multiple times."
Cons: "We were sitting in the back so by the time the flight attendant got to us, we didn’t have a choice with the food. Food was bad."
Cons: "My seat table was broken and couldn't really eat my food without spilling and how people take forever to get off plane and staff doesn't regulate it should definitely make people who have multiple carry Ima wait until people leave to grab alll their stuff from cabin"
Pros: "People are nice..."
Cons: "Foods are not good"
Pros: "Attendants were polite and helpful"
Cons: "They damaged my luggage"
Pros: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Cons: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise)"
Pros: "There is no extra charge to sit in the exit row, if available"
Cons: "The food was pretty terrible"
Pros: "No screaming kids"
Cons: "Seats not comfortable, not enough bathrooms (one dedicated for staff)."
Pros: "The SIN / TPE flight had a nice, new A350"
Cons: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."
Cons: "I dont eat pork and both meals have pork in it."
Pros: "Entertainment system"
Cons: "Twelve hours in a 17" wide seat. Only four toilets for all of coach, over 300 people. We picked China Air based on price but never again!"
Pros: "The crew memebers were very kind and assisted in any way possible."
Cons: "The seats were not that comfortable and very close together. Very booked flight"
Pros: "It really was a fine flight. The complaints are minor."
Cons: "The seat-back entertainment systems were more annoying than the usual ones. Hard to read words on the display. The drink service used quite small cups, smaller than the ones that seem to be universal otherwise, and she only filled it 2/3 of the way!"
Pros: "Crew was professional and very courteous. Helpful staff. Nice smooth flight over."
Cons: "offer water more often"
Pros: "The staff immediately address we have kids on board. They gave my boys the drawing pad and stuff to play with. They manage to serve meal within a 2 hours flight and that was amazing."
Cons: "The plane is a bit outdated, the remote on the side needs hard pressing in order to work. Seats are tight for flight over 8 hours, need to consider changing plane size. The flight delayed for an hour. boo! We already experienced delay when flying from Honolulu to Taipei. Not sure why their flights keep delaying."
Pros: "All of the staff were super helpful and friendly. Most were able to communicate in English as well. I would highly recommend requesting ahead of time a VOML (Oriental Vegetarian Meal). Although I was unsure of some of the asian vegetables used, all of the meals had a delicious flavor and always came with a side of fruit, a little desert, and a bun. For those skeptical of airplane food, this was definitely a safe bet!"
Cons: "That they do not show what zone is boarding on the TV monitor near the boarding gate, so you have to listen carefully through several translations. The entertainment system while on flight was a bit out of date (quality of the screen was a bit poor), but they did have several good viewing options. I also found that all of the planes did not have a/c controls that you can automatically adjust."
Pros: "Good staff got there on time"
Pros: "Enjoyed the food and entertainment. Leg room was a bit tighter than what I'm used to. Otherwise decent flight."
Pros: "Very good."
Pros: "Upon check in, my request for an emergency exit row was granted. Chilly, but worth it!"
Cons: "They ran out of chicken meals, and I did not prefer the fish option."
Pros: "comfort of premium economy seating in 777 ER300"
Cons: "Food service not that good."
Cons: "Couldn't hear any of the inflight entertainment. With volume turned all the way up it was still very silent!"
Pros: "No recognition or privileges given as a loyal Silver Medallion member. Poor inflight service and customer service. Last baggage arrival at the destination."
Cons: "Everything mentioned above."
Pros: "The second leg of a trip (Taipei to SFO) was on a newer plane. Staff were courteous and prompt."
Cons: "Original flight was delayed. I was placed on another airline, but heavy weather delayed this by a bit over an hour. Somehow a very tight connection still was met, but my baggage did not make the connection. So far (one day later) they have located one of my bags and said it will be delivered soon. The other is still missing."
Pros: "The flight in Premium Economy is a good experience, worth the price of the ticket. I am accustomed to very long flights between Southeast Asia and Europe: this one compares favorably."
Cons: "Nothing wrong with the flight. Being a frequent flier I used the very short line in LAX to get my boarding pass. All other passengers were queuing up a very, very, long line. Since every single passenger has to go through a face to face session with a physical person, CI should really have more personnel available at LAX for the check-in procedures. The business lounge, provided by Korean Airlines, is a big disappointment. Food not worth mentioning. Going through security at TPE for passengers in transit there is no short line. The only line is very, very long, although quick enough. The facility for this procedure should also be renewed."
Pros: "I liked most of the crew. They were courteous and attentive. They were also very helpful in getting passengers situated and seated. I also like that when I had an issue with a crew member a manager and her boss both came to talk to me about what happened and offered apologies. They handled the situation with respect and class."
Cons: "There were two things I didn't like. First was that my on board entertainment set top was not working and I had to change seats. Once in a new seat though I was good and comfortable until a crew member had issues with my placement in an empty row that he wanted to use later in the flight to take a nap. What he did next was not nice, lacked communication and almost ruined the long flight for me. If it wasn't for the rest of the crew being great and his managers apologizing and listening to the full complaint I would probably have decided never to take China airlines again. Will I fly China airlines again? Yes, I will."
Pros: "Food & water were passed out on time"
Cons: "Too full, seats were so near each other"
Pros: "The food was decent and well timed. The entertainment was great. Personal tv. Great seat in the exit row."
Pros: "I love the friendly and helpful staff. Such nice people."
Cons: "No complaints."
Cons: "Im vegetarian and there is not options tu select special meals for vegetarians, instead Avianca from Salvador to LAX there have."
Cons: "The touch screen did not work properly"
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."
Pros: "Just as I expected. And I made my last connection easily."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Pros: "The flight crew was so friendly and the food was really good."
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Pros: "The crew"
Cons: "Seat comfort"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "I love the food"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Pros: "All good"
Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Cons: "Bag was lost"
Pros: "Very friendly and helpful personnel."
Cons: "They stole my money"
Cons: "At some point the luggage was lost. here."
Cons: "Dutch sub titels would be nice."
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "The staff and crew"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Airlines flying from Singapore to Hawaii have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Singapore to Hawaii
Masks required on board, masks provided on flights from Singapore to Hawaii
Social distancing seating
Middle seats unavailable to book on flights from Singapore to Hawaii
Testing for antibodies, testing for symptoms for flights from Singapore to Hawaii
Waiving of change fees. Search flexible flights from Singapore to Hawaii