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Airports
Origin
Singapore
$768
only
$768
Destination
Newark
$768
only
$768
Wed, Mar 7
SIN
EWR
24h 40m
Thu, Mar 15
EWR
SIN
27h 35m
Trip: 8 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

PEK
LAX
Excellent 10.0

flying in a B787-9

Wed, May 9
SIN
EWR
28h 25m
Wed, May 16
EWR
SIN
27h 25m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
SNA
Excellent 8.6

The wifi wasn't strong enough to download the app to watch movies on the plane.

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

Tue, Mar 6
SIN
EWR
37h 30m
Sat, Mar 17
EWR
SIN
26h 45m
$1010
Trip: 11 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9789 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
MAA
Excellent 8.0

Not able to select seats during online checkin free of cost.

DXB
DFW
Good 6.0

Flight change

NBO
DXB
Good 7.3

Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air

DXB
BKK
Excellent 8.0

After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.

DXB
CPT
Excellent 9.0

Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.

Dull food.

Tue, Jan 9
SIN
EWR
26h 00m
Wed, Jan 17
EWR
SIN
23h 00m
$1029
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3593 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
ORD
Okay 5.0

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
BOS
Good 7.0

The crew is nice. You can order snacks in between meals.

Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated.

HYD
HKG
Excellent 8.0

Entertainment

Food options

BAH
DXB
Excellent 8.0

Very comfy overall experience

N/A

ORD
HKG
Mediocre 3.3

The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional

Wed, Feb 28
SIN
EWR
44h 05m
Thu, Apr 26
EWR
SIN
31h 45m
$1037
Trip: 57 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1539 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.5
Food
6.9
HYD
BOM
Excellent 8.0

Domestic flt. Nice crew. Nice service.

LHR
BOM
Mediocre 2.0

Didn’t even reach Mumbai after 36hrs of the flight time

BOM
IXC
Okay 5.3

On board service

Boarding process.

BOM
GOI
Good 6.0

Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet earlier in our India trip).

Flight delayed, seats have horrible pitch, meal isn't very good, prepaying for checked in luggage was a painful experience - I had to call the night before because the website wasn't letting me process the transaction.

LHR
BOM
Good 6.0

timing & entertainment

old plane, air quality poor in the flight

Wed, Mar 7
SIN
EWR
24h 40m
Sun, Apr 1
EWR
SIN
21h 15m
Trip: 25 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

Tue, May 29
SIN
EWR
37h 40m
Tue, Jun 19
EWR
SIN
21h 15m
Trip: 22 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

Wed, May 30
SIN
EWR
23h 15m
Tue, Jun 19
EWR
SIN
21h 15m
Trip: 21 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

PEK
LAX
Excellent 10.0

flying in a B787-9

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

Tue, Jan 9
SIN
EWR
37h 30m
Thu, Jan 18
EWR
SIN
25h 45m
$1021
Trip: 10 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9789 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
MAA
Excellent 8.0

Not able to select seats during online checkin free of cost.

DXB
MCO
Okay 5.6

Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;

DXB
BKK
Excellent 8.0

After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.

DXB
IAD
Okay 4.6

They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible.

JFK
DXB
Excellent 8.0

Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.

Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.

Thu, May 31
SIN
EWR
23h 15m
Tue, Jun 19
EWR
SIN
29h 50m
Trip: 20 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

PEK
LAX
Excellent 8.3

Despite somewhat limited English skills, the crew were very professional and pleasant. The flight was overall, a wuccess, and I would absolutely fly air china again.

The food on this leg of the trip was hit and miss. The food o. The first leg was very good. They have a ways to go to being their catering up to the level of some other airlines, he is been an overall positive experience.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

Wed, Jan 10
SIN
EWR
26h 00m
Tue, Jan 16
EWR
SIN
21h 55m
$1033
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3593 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HYD
HKG
Excellent 8.0

Entertainment

Food options

HKG
ORD
Okay 5.0

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

The bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

EWR
HKG
Excellent 9.0

Time Management and guidance. We enjoyed playing on screen. We viewed movie. How we are flying on Google maps. Hospitality is good.

Nothing.

HKG
BOS
Good 7.0

The crew is nice. You can order snacks in between meals.

Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated.

HKG
LAX
Excellent 8.0

Entertainment

Food options

Fri, Jan 19
SIN
EWR
25h 40m
Sat, Jan 27
EWR
SIN
29h 45m
$1051
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
AUS
Excellent 9.0

Boarding was not smooth. They got me and my son mixed up as we have same name.

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

Fri, Jun 1
SIN
EWR
23h 15m
Tue, Jun 19
EWR
SIN
21h 15m
Trip: 19 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Okay 5.0

Delayed flights, missed connections, lost luggage

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

PEK
OKA
Excellent 8.0

I didn't know when I was supposed to board or what the process was, and the crew wasn't helpful to me when I asked. Maybe language barrier?

OKA
PEK
Good 7.6

Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight

Breakfast was not good unfortunately

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

Thu, Feb 1
SIN
EWR
24h 00m
Wed, Feb 7
EWR
SIN
21h 55m
$1033
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3593 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HYD
HKG
Excellent 8.0

Entertainment

Food options

ORD
HKG
Mediocre 3.3

The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional

BKK
HKG
Okay 5.3

I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me.

PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat.

HKG
EWR
Good 7.6

The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous.

We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable.

HKG
LAX
Excellent 8.0

Entertainment

Food options

Thu, Jun 7
SIN
EWR
35h 40m
Sun, Jun 10
EWR
SIN
27h 05m
$1033
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9789 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
NBO
DXB
Good 7.3

Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air

MAA
DXB
Good 7.0

friendly crew

due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless.

DXB
BKK
Excellent 8.0

After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.

DXB
IAD
Okay 4.6

They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible.

DXB
CPT
Excellent 9.0

Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.

Dull food.

Sun, Dec 24
SIN
EWR
27h 36m
Mon, Jan 8
EWR
SIN
40h 45m
$1052
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
PHX
Good 6.6

The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.

DTW
BNA
Mediocre 2.0

Sat on the plane on the tarmac for over an hour in the cold...

YYZ
ATL
Excellent 8.0

The boarding was very organised and the crew very friendly. The snacks that they offer is great too

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

Sat, Jun 2
SIN
EWR
37h 40m
Tue, Jun 19
EWR
SIN
21h 15m
Trip: 18 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

SFO
PEK
Excellent 9.0

Service was absolutely great, seats were spacey and comfy, entertainment system for every seat had a wide selection. Overall a great flight!

The food was aweful, but it's airplain food, usually it's aweful...

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

Wed, Jan 10
SIN
EWR
27h 10m
Tue, Jan 16
EWR
SIN
25h 30m
$1036
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3593 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
BOS
Good 7.0

The crew is nice. You can order snacks in between meals.

Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated.

HYD
HKG
Excellent 8.0

Entertainment

Food options

HKG
LAX
Excellent 8.0

Entertainment

Food options

ORD
HKG
Mediocre 3.3

The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional

HKG
EWR
Good 7.6

The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous.

We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable.

Fri, Jan 19
SIN
EWR
28h 15m
Sun, Jan 28
EWR
SIN
29h 05m
$1053
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
AUS
Excellent 9.0

Boarding was not smooth. They got me and my son mixed up as we have same name.

BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

LGA
ORD
Excellent 10.0

Flight was on time. Boarded quickly with no fuss.

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

Sun, Jun 3
SIN
EWR
23h 15m
Tue, Jun 19
EWR
SIN
21h 15m
Trip: 17 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3457 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
LAX
PEK
Excellent 9.0

I am incredibly happy with my Air China experience. Crew worked diligently to create a good experience, and was kind when I was having difficulty communicating. The food was surprisingly fabulous! Authentic Chinese cuisine and tasty. Several passengers did not review the regulations and were pretty rude when Air China crew told them to turn off and put away cell phones. Crew handled this well.

Bathrooms were not very clean. I didn't realize until halfway through the flight that we needed to get our own beverages and throw away our own trash (different than the other airlines)- would have appreciated this being announced. I was confused during boarding process about when to stand and when to board, but watched the people around me and figured it out. We took off late/ landed late, but I was able to make my connection in Beijing without any stress so was happy.

PEK
BKK
Okay 4.6

Average

Flight Crew member was very rude and un professional When we ask for his name he refuses so we can mankecformal complain And we ask other members for his name they said its in chineese and difficult for us to understand

PEK
BKK
Good 7.0

Great service, comfortable seats.

The food was aweful, but it's airplain food, usually it's aweful. There wasn't an entertainment system for each seat. Instead there was a bigger screen for every I don't know how many rows.

CAN
PEK
Good 6.0

staff are overall friendly.

flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay

LAX
PEK
Good 6.3

Food was good. Flight attendants were good.

Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing.

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