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— MCI
Dec 7 — Dec 141
Round-trip
1 adult
Economy
0 bags
From?
To?
Tue 12/7
Tue 12/14

Good to know

Low season

March

High season

October

Average price round-trip

$889

Good deal round-trip

$510

Good deal one-way

$266
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 20% increase in price.
(avg. price over the last 2 weeks)
or less
or less

FAQs for booking flights from South America to Kansas City

Top 5 airlines serving South America to Kansas City

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13383 reviews
8.0Boarding
8.0Comfort
8.3Crew
7.9Entertainment
7.5Food
Airline reviews

The flight never happened. Kayak you should know that as we asked you to get us a refund. I was told personally by Thew Avianca office in Cuenca that we are going to have to wait at least 4 months for the refund. This is not good enough. We are going to the credit card company, as obviously Kayak is not helping us with this issue. So HOW was my flight TERRIBLE !!!!!!!

Read more about Avianca

The flight never happened. Kayak you should know that as we asked you to get us a refund. I was told personally by Thew Avianca office in Cuenca that we are going to have to wait at least 4 months for the refund. This is not good enough. We are going to the credit card company, as obviously Kayak is not helping us with this issue. So HOW was my flight TERRIBLE !!!!!!!

Entertainment and seat space was great . Meal was not tasty , plain , no vegetable at all, all wheat .

Pros: "Good"
Cons: "All ok"
Pros: "Yes"
Pros: "I had space, and the plane was quiet."
Cons: "I wish the lifts would have turned off. They were on the whole time!!! Not okay."
Cons: "Nothing really. Breakfast was a bit simple."
Cons: "Vegetarian Food"
Cons: "A lot of hassle. Both morning flights delayed. Missed connection. Causing a lot of problems for things booked at final destination."
Pros: "No problem with the booking and it was definitely the cheapest available!"
Cons: "More communication with the passengers when we had to abort landing and try again."
Cons: "Es muy importante que se le preste ayuda a los pasajeros de la tercera edad que viajan solos porque en este vuelo había una pasajera que nadie ayudó con su equipaje de mano"
Pros: "What can we say? The plane departed on time. We had time to make our connection and we arrived early! Great flight!"
Cons: "Older plane without current technology on board"
Pros: "The crew was responsive. The food was good too. The screens were nice and personal!"
Cons: "Better dessert options and more variability."
Pros: "Was the seat is súper confortable"
Pros: "The seats were comfortable! And the service was ol"
Cons: "The time for boarding! They are leave one hour before!! That’s so wrong to do"
Cons: "stop making a billion announcements."
Pros: "They allow pre-boarding for over-65s! So much easier to hoist that carry-on bag to the overhead compartment when not blocking someone else! :) Avianca crew/ticket agents are SO helpful and pleasant. This was a delightful airline to discover! (This was a portion of my first trip booked on Avianca.)"
Pros: "The fact that I actually arrived to Bogotá tonight since in my 150 mins worth of phone calls + 7 itinerary revisions made over the wknd by Avianca, I honestly didn’t think I’d make it to Bogotá today"
Cons: "Empower and inform your phone customer service to actually be able to resolve customer questions and issues. Not ruin people’s vacations by changing their flight so many times and sending them illogical revised itineraries."
Cons: "Even though I had immunization proof, I was not allowed to board the plane."
Pros: "We were in business and it was comfortable."
Cons: "When we bought business we thought it would be the same plane we flew to Quito on that had seats that went into beds. It wasn’t."
Pros: "The crew was so helpful and kind!"
Pros: "The crew was amazing"
Cons: "The food wasn't good"
Pros: "On time"
Cons: "Food in business can be better"
Pros: "Avianca"
Cons: "Over 4 hour delay, missed my connector, and am now paying a lot $ of pocket for hotel and transport. My seat and tray table were broken.. seat kept going back, dangerous for take off and landing. Try table was hanging from side. Plantain chips were okay though."
Cons: "."
Pros: "pilots did a fantastic job flying the plane out of quito against the winds. check in women were great with communicating with me in writing as i am extremely hard of hearing. they also asked me where i wanted to sit instead of just assigning me. all staff were kind, courteous, and professional. loved being able to charge my phone in flight."
Cons: "late departure so i could have slept another hour!"
Cons: "They lost my luggage"
Pros: "Confortable and on time"
Cons: "The airport did not have the gate on the screens (airports fault). But when asking the crew of Avianca no one knew. We had to search for an office when they where boarding cause no one knew. Then they told us (and a group of other people) run to the gate (almost loosing the flight)."
Pros: "Nothing"
Cons: "The fact that I lost my flight because website vayama changed my flight itinerary and didn't airlines know"
Pros: "The flight was quick"
Cons: "It was 5 hours late it was a big wait and I’m too tired and sick now I’m never using this airline again"
Pros: "Food"
Cons: "My tv was not working"
Pros: "Ok"
Cons: "Ok"
Pros: "El viaje entre Quito y Guayaquil es bastante corto, por tanto, no hay mucho espacio para conocer la amabilidad del personal o la calidad de la comida, porque no hay tiempo para servir sino bebidas. El aeropuerto está bien pero debe mejorar el espacio de la sala VIP"
Cons: "No permiten el ingreso a la única sala VIP del aeropuerto con programas de fidelización de compañías diferentes a las ecuatorianas."
Pros: "I was surprised and very disappointed to find out that last part of my business class ticket was economy. I chose business when buying the ticket Chicago-Lima and enjoyed first part Chicago to Quito but was downgraded for strange reason from Quito to Lima. Not sure if this was done by Kayak or Avianca"
Cons: "2 hours delay"
Pros: "On time departure, friendly staff, excellent service"
Cons: "No complaints"
Cons: "Delay"
Pros: "I liked the food service on this very short trip, including a very heavily poured rum and coke!"
Cons: "Flight was delayed about an hour."
Pros: "On board entertainment"
Cons: "Passengers were rude and pushy.. Flight was a great value, should always coat $47 that's all it's worth for a 50 minute flight."
Pros: "Reasonable choice of entertainment. Clean."
Cons: "Food poor. Not enough drink. Hold up in tunnel for boarding - long hold up for children and passengers over 60."
Cons: "Delays and out of shape airplanes."
Pros: "Quick flight"
Cons: "No entertainment"
Pros: "Smiling faces,friendly and helpful crew . The flight was a little late, and so we're the shuttle buses. Then almost made up the time on the flight, must have caught a tail wind."
Cons: "Late start, makes you a little nervous that you are going to be late."
Pros: "The best"
Pros: "I arrived with plenty time and no person would help me check in unprofessional no knowledge where to send customers and I end up late with 5 min to spare my flight was at 9am I arrived at 7:25am and was not with enough time to board"
Cons: "No one helped me get to the gate or even check me in"
Cons: "6 hours delayed"
Cons: "It was a nightmare The worst flight of my life"
Pros: "On time, onboard staff very helpful"
Cons: "They switched Gates 4 times at Quito airport"
Pros: "The flight meal was good"
Cons: "Boarding processs"
Cons: "The itinerary I received by e-mail had the wrong departure time. Consequently I missed my flight. In addition to the inconvenience this cost me $200.0. This is the first negative experience I have with Kayak."
Pros: "All was done as per schedule very professional"
Cons: "I did not like that as a Diplomat I was no put in the Priority Bording as Avianca normally does and they did not even offer the name labels for the bags, I had to request it."

Timely boarding announcements, fairly roomy seating, and prompt snack delivery. Seats in the waiting area could have USB charging ports on both sides. Minor issue; I charged my phone on the flight.

Nothing’s

Seats were surprisingly comfortable and sufficiently roomy. Flight attendants were helpful and courteous. Flight departed on time and arrived a little early. My wife and I both agreed this may have been the best flight we've ever had: a direct flight from Kansas City to Atlanta to visit my son and his family. Convenient, relatively inexpensive, and overall a great experience!

Pros: "Everything"
Pros: "Helpful and attentive crew"
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "The best other than the fact it was packed full lol but that’s not Deltas fault"
Pros: "Got here early!"
Pros: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Cons: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "Quick and easy boarding and departing. Wonderful and friendly staff."
Cons: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."
Pros: "Korean air is a step above the rest. Best airline in the business"
Cons: "No WiFi on the flight, but there is so much media offered you really forget"
Pros: "Great crew, prompt and courteous despite the short flight"
Cons: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."
Pros: "Amazing crew"
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Pros: "The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us."
Cons: "The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically."
Pros: "The crew was polite and pleasant unlike the crew from KC to Boston."
Cons: "Telling us to check bags before we get to our seat and find out there is no more room."
Cons: "Just a bunch of weather delays because of the bad storms. I did not like the selection of movies and tv shows on the delta flight. So I just listened to podcast in my phone. But other than that everything was great."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Pros: "Nothing."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Pros: "We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was"
Cons: "We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT"
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."
Cons: "Never made it because of my originating flight"
Cons: "The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers"
Pros: "Overall good experience"
Cons: "Plane 1hr late taking off"
Pros: "Nice people"
Cons: "Waiting at gate in KC"
Pros: "Good landing, great service."
Cons: "Nothing."
Pros: "Efficient and friendly"
Pros: "The movies kept my daughter busy."
Pros: "Professional, courteous, and responsive attendants and flight crew."
Cons: "Nothing."
Pros: "I did not like anything all. But the to last agent to help me after I was send to different airlines"
Cons: "And when I get to US delta Airline ticketr did not even look at my ticket she just send to Virginia Australia make me walk all over. I know it supposed to be delta"
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pros: "The plane left on time if not a bit early."
Cons: "With the exception of 1 really nice flight attendant all the others were extremely moody and not helpful. I didn’t see one of them smile through the whole flight like they were just going through the motions. I’ve worked in jobs where you have to deal with the general public but you have a job to do and must smile and do your best to be helpful. I felt intimidated to even ask for anything like I was wasting their time. I love flying Delta and this was my worst experience yet."
Pros: "Everything was executed well. Flight attendants were lovey & attentive"
Pros: "Made the best of a overcrowded messy airport"
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Pros: "Boarding was delayed, but flight crew & desk staff moved us quickly through & off we went. It was efficient & well managed."
Cons: "A bit cramped on board. Thinking of the discount carriers while smooshed in with my aisle mates."
Cons: "Delays. Ways late."
Pros: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."
Pros: "Friendly staff"
Cons: "Crowded waiting area and plane. Awful on plane!"
Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Cons: "Nothing"
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "The temp"
Cons: "It was too hot."
Pros: "Nothing."
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Pros: "Comfortable temperature in cabin!"
Pros: "Flights were on time..."
Cons: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"

Food could be less bread more healthy food (vegetables, super food, fruits, natural juice) specially in these times if we really care about passengers.

Time the flight

Cons: "Phone chargers, screens on the seats, pillows"
Pros: "Yes"
Pros: "Crew.... very kind"
Cons: "Entertaiment"
Pros: "The crew was good, the seats are too close to the other one which make them not very confortable."
Cons: "The seats."
Pros: "Great crew! Responsive to requests and informative about choices."
Pros: "Crew was nice."
Cons: "Movies to choose from"
Pros: "Loved sitting in the first row in economy and in the emergency exit row too - lots more leg room."
Cons: "Wider seats in economy would be nice"
Pros: "Crew was fine. Seats could recline a bit more. Blankets could have been provided for every sit, instead of on-request. Made my connection in Panama City despite a 3 hour delay from Lima."
Cons: "Flight from Lima to Panama City was delayed 3 hours! We were already seated when we were asked to de-board and wait at the gate. More details could have been provided, so we spent those 3 hours waiting in line to find out the reason for the delay, new departure time, and resolving connections."
Cons: "I called in advance and asked for a vegetarian meal. Then during the flight they said they were not told about it. Also, they was only one movie as entertainment. That should not be allowed on an international flight >5 hours long. Very disappointed."
Pros: "It was a comfortable satisfying flight"
Pros: "Courteous crew, comfortable seats with good leg rooms."
Pros: "On time"
Cons: "Good as it is"
Pros: "Kind, attentive, wonderful crew! Adjustable headrests. Decent food options throughout flight!"
Cons: "My seat did not recline since I was in front of the exit row. Looking back at the seat options this was made very clear but I missed it."
Pros: "Crew was very helpful and accommodating. Food was much better than normal airplane food. Flights were on time, an important consideration."
Cons: "We were stuck in the gate security check-in area way too long in the cramped area with too few seats and no restroom."
Pros: "nothing this was my poor flight in my life."
Cons: "Todo, me toco un tripulante de cabina grosero y mal educado, me dejo todo el vuelo descontento, sin conocimiento de su trabajo y descortes. realmente tengo que encontrar un sitio de queja por este vuelo. Muy mala expericencia. vuelo CM436 Lima- Panama del 2/13/2019"
Pros: "Quiero mis maletas no llegaron"
Cons: "Quiero mis maletas no llegaron"
Pros: "On time"
Cons: "Could not get music options"
Pros: "Boarding was in Spanish - thankfully I recognized the number of our boarding group. Everything was average - what you’d expect on a normal flight. But for breakfast, one of the options was eggs. I expected something barely edible, but it was actually really tasty!"
Cons: "That boarding was all in Spsnish"
Cons: "None"
Pros: "We boarded on and left on time"
Cons: "There was a storm at our destination, Panama City and we were unable to land on time ultimately missing our connecting flight. The crew gave us little to no communication about the situation and when asked they said our connecting flights would wait for us. When we finally did land there was not a gate available. We had to wait for a bus to pick us up and drive to a gate, this took at least 30 minutes. When we finally got to the gate of our connecting flight, we were only 15-20 minutes late. Our flight had already left and the staff directed us to the information desk for assistance. They sent us in the wrong direction. When we got to the correct desk we waited for an hour and a half to be seen, there were at least 30 people behind us. They offered us a flight that wouldn’t arrive to our final destination, San Francisco, for two days. We opted to have them fly us to Miami and then had to purchase our own flight from Miami to San Francisco. When we boarded our flight to Miami later that night we had to wait for over an hour for other passengers and bags that were delayed. Our bags are missing and we had to wait in an another hour long line to submit a claim. Overall it’s been a complete nightmare."
Cons: "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all. In the airports On the board for departing or arriving change every time the gates if you are not standing up there you never get in to the next departure. Over all NOT RECOMMEND"
Pros: "The flight from Las Vegas to Lima"
Cons: "Well, when we arrived to Panama City to catch our connecting flight to Las Vegas back home. We were not allowed to enter the boarding gate. We had 40 minutes before the plane was leaving. Our flight from Lima the airplane left 30 minutes late. Overall people were still boarding the plane to Las Vegas and we were directed to Copa Customer service were we had to pay an additional $662.00 for a “Standby” ticket for the next Day.!!! Overall we had to find a hotel in a city we are not familiar with and possibly losing our jobs in America for not arriving back to work on time. Overall we were not the only individuals experiencing difficulties with Copa Airlines, there were as many as 15 people with complaints for change of boarding doors with out notifications, missed flights due to late arrivals. It all seems a scam and as soon as we return to America, we have contacted several attorneys interested in class action lawsuits against Cooa and its affiliates. Stay away from Copa."
Cons: "we selected seats months ago when we booked these flights, yet they didnt get one set assignment correct."
Pros: "The flights left on time and we arrived before/on time. The announcements were clear and the stewardesses attended to all needs. It was a smooth flight."
Cons: "The airline allowed a woman to have a dog onboard that barked sporadically throughout the flight, no headphones were offered so I couldn’t enjoy the film that was being played. I also ended up sitting in the last row of the plane, Im all for doing what you have to do to make the time pass at work but at times I could hear the staff harmonizing in the back as I tried to sleep. I also had issues getting on board with a SEALED duty free bag once I arrived in panama to board my NY flight"
Pros: "The food was really good and the flight attendant was really friendly and nice! Great service on the plane. Actual flight crew/boarding crew were excellent, only the check in crew were poor (so overall rating for crew is "okay")."
Cons: "The policy for needing a flight out of the country you are entering NEEDS TO BE CHANGED! Why do you (as an airline company) care how or when I am getting out of a country when the customs control itself doesn't care. If it's a rule for a country, let the country control it! Airlines need to stop enforcing this pointless rule because currently they are the only ones who care. This made for a lot of stress for us trying to get through check-in trying to "prove" we were leaving the country. Awful check-in process/rules. Also, the entertainment system should be more personalized like other up-to-date airline companies with individual TV's for everyone."
Pros: "Flight attendant took care of everyone with a smile"
Cons: "Only entertainment is from overhead screens. This is not because copa doesn’t offer these services it’s just an older plane that was used."
Pros: "Staff was friendly and accommodating"
Cons: "Uncomfortable seat"
Pros: "Casi todos son amables."
Cons: "Deberían pasar primero los últimos grupos, ejemplo grupo 5, luego 4 y sucesivamente, sería mejor así y no incomodamos a nadie."
Cons: "Went business claSS: THe stewards gave bad service, very slow, not attended to offer, drinks, water. They even missed the dessert and one passenger got upset. They gave it to him just before landing.. not good. as i WAS LEAVING THE PLANE, had to stop the flow BECAUSE THEY DID NOT RETURN MY jACKET, so they had to open the closet. Please train them better. we are flying Business, not no frills.."
Cons: "Food and drinks are poor. If you want an extra drink you habe to go and ask for one. Bad service"
Pros: "You manage a very short layover between flights via Panama City and the flights were on time both of the ways that I had flown. This is a great thing, thank you."
Pros: "Copa is a great airline: always on time and friendly staff from boarding to flying! The stopovers are just enough making their flights the shortest to latinamerica"
Cons: "They have two set of aircrafts one of which is quite modern and the other one which is older. The new one has personal in flight entertainment system which is great! Unfortunately, based on my experience you only get the new planes half of the times. Looking forward to them updating all their planes."
Pros: "Involuntarily asked to move to next flight(flight over booked) with time delay greater than 16 hours with no compensation"
Cons: "Ground staff spoke to me nicely and explained everything but my plans day and travel was ruined because of their management and no compensation provided."
Pros: "I like it was a safe flight"
Cons: "The check in was so long.Not enough staff.Waiting over 1 hour."
Pros: "My destination to Peru, easy connections. Good movies."
Cons: "The crew was not friendly. They look tired. They don't smile."
Pros: "I really like fotos and crew really nice"
Cons: "I don't like they available movies"
Pros: "The staff was friendly, they helped me to change seats really quick, all the flights were on time, the boarding process was great, the whole process was really good! Thank you!"
Cons: "Very happy"
Pros: "Personal screens and great service. Very minimal delays that were well-handled."
Cons: "Poor movie selection."
Pros: "Meal and drinks served were tasty! Crew is always sour, neve seem approachable and happy. Copa changed EVERY gate!! After being given our boarding passes we with the gate no. On it they changed the gate without notification. Thank goodness we kept our eyes on the board otherwise we would have missed our flight! This is a serious problem with all Copa flights it seems...."
Cons: "After checking in they change the gates!!! This is crazy but understandable However if you are going to do this to checked in passengers the least you can do is make several, loud, repetitive announcements to make passengers aware as well as send an employee to the gate where your passengers are waiting and notify them that that is the wrong gate, a change has been made, and this is where to go, easy right!!!"
Pros: "The staff were friendly, the flight was comfortable."
Cons: "We were told three different things from three different people regarding vegetarian entree options, none of which actually worked so some consistency would have been appreciated."
Pros: "Plane was clean, crew professional, flight was on time, food was decent. Thanks Copa, better than any US carrier!"
Cons: "All was good"
Pros: "Price of the ticket"
Cons: "My suitcase was broken. It was brand new i bought just for this trip. I'm disappointed. I wont even be pursuing compensation because i'm almost certain that no one will accept responsibility."
Pros: "Easy"
Cons: "On my trip to Lima from lax , the boarding pass had wrong terminal.!!! Almost missed my flight. Ran three terminals at lax Bc traffic was too much to even get taxi to go around. Still wanted me to print new boarding pass when got to door of plane which defeats the purpose of early check in online and printing passes at home. On my transfer flight going Lima to LA, we have to go thru security again at door of plane in Panama boarding to LA. We just bought drinks and weren't told we couldn't bring in waiting area for flight. A latte is $7 wasted."
Pros: "Everything was great! Crew always make the ride smooth."
Cons: "I would have prefer to go in the copa plains with their own personal screen."
Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"
Cons: "Due to circumstances beyond our control, we arrived at the Lima, Peru airport only a little over an hour before our flight. We immediately proceeded to look for the Copa Airlines check-in desk. We walked up and down the check-in area a couple of times, but couldn't find Copa anywhere. The monitor listing the departures had the counter numbers for Copa listed, but there was no one there. Eventually an airport employee told us where to find the Copa offices on the second floor. We arrived at the office 40 minutes before our scheduled departure. Someone in that office could have easily attended to our bags and walked us to our gate. Instead they fiddled with their computers trying to put us another flight. They left us standing there for over a half an hour with absolutely no explanation as to what was going on. Eventually someone came over and said we would have to call the operations center and rebook our flights at a cost of $1500 each. Why they would abandon their check-in desk an hour before the flight departs knowing that there were people on that flight that had not checked in, is a total mystery to me. That coupled with the fact that they could not have cared less about us making our flight makes me sick!! What a joke!! No one I know will ever ever fly Copa airlines again!!!"
Cons: "Overbooked tickets Stayed 1 extra night in Panama unexpected stop in Mexico during direct flight"

Dreamliner was comfortable and entertainment system good

Pros: "Nice food"
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Perfect"
Cons: "Nothing. Flight was amazing"
Pros: "The crew was very kind"
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Nice attention and good food. Plane and seats are confortable"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "KLM staff is great"
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "old screens and entertainment system leg room to small"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Nothing"
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "Good Experience"
Cons: "Nothing much"
Pros: "On time"
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "The flight was great."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Service was good"
Cons: "Delay"
Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

The airport delayed sending our COVID test results. We were told it would be a 40 min process but it took over an hour. We got the results 5 mins after the gate closed and they refused to help us make our flight. We had to sleep in the airport floor overnight because they said the only thing they could do was put us on the next flight at 9:35am the next morning - they said that the ere was no way to switch us to another flight that night because we booked on kayak and not directly through the airline. The staffs attitudes were cold and unfeeling and a different staff member that was present but not directly trying to help us in any way was openly rude and vindictive.

Cons: "Cancelation policy"
Pros: "Plane was clean"
Cons: "Food could be better!"
Pros: "Great crew"
Cons: "Very old entertainment system"
Cons: "My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver"
Cons: "Service far exceed my expectations, seats were superior to anything I've every experience flying domestically in the US."
Cons: "They charge for coffee and soft drinks and have no snacks complimentry"
Pros: "Good connection in London, very fast."
Cons: "It was really very cold in the BA to London flight."
Cons: "the onboard entertainment is a very old system based on small unpractical screen. Mine was also broken. My meal came, twice, with no cold drinks. I had to call the crew but did not answer all the times. When they came, they brought the wrong drink."
Cons: "It’s hard to get used to not having seat-back entertainment when you’ve had it the rest of the trip!"
Pros: "Crew very pleasant, professional and friendly."
Cons: "Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens."
Pros: "The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking....."
Pros: "yes! amazing crew! thank you so much!"
Cons: "perfect already!"
Pros: "The crew was friendly. The boarding process was very organized."
Cons: "The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down)."
Pros: "Nothing specific"
Cons: "Long boarding time. Unfriendly flight attendants in business class."
Cons: "Sat near the back. Pre dinner drinks ran out before they got to us. When they came back with more, they skipped us by starting further back. We brought that to their attention and got our drinks, but they never offered drinks again."
Pros: "Good service"
Pros: "Polite crew"
Cons: "Waiting for an hour to disembark"
Pros: "The crew was friendly (for the most part). Left more or less on time. Food exceed my (rather low) expectations. Good flight, well above average."
Cons: "Couldn't hear the loud speaker at all in London airport. Not loud enough. Poor enunciation. The guy serving tea during the flight was pretty rude. Not of fan of that guy."
Pros: "They upgraded me to business class"
Cons: "Nothing"
Pros: "Nothing - even in so called Club Europe."
Cons: "Cheapness and shabbiness in every respect. A sad downward spiral for a once impressive airline."
Pros: "Good schedules and reliable flights."
Cons: "Is there anything that America does poorly that the UK will not follow with? Does BA really wish to compete with Easyjet? No meals on a 3.5 hour flight? Extra payments for everything? Sorry, I will not fly Delta or United transatalantic because I have a choice. I guess I should switch back to Lufthansa or Swiss."
Pros: "Thank you for your attention and very good service"
Cons: "TV Monitors absolutely obsoletes, very old, bud definition"
Cons: "Flight was delayed by an hour."
Pros: "Flew Sydney to Heathrow and was very comfortable in my seat. Seemed wider than most and at 6ft 3 I had plenty of room to move my legs. Pleasantly surprised and actually looking forward to going home next week - just hope its the same 777 plane ! :)"
Cons: "The food was excellent - just not enough of it in between meals. No snacks offered and none that I could find anywhere! Will be making sure to bring some back with me on my flight ! Minor complaint on an otherwise excellent trip."
Pros: "The kindness of the service people."
Cons: "The passengers on the plane were rude. No consideration for others when departing the plane."
Pros: "Food was good. I liked that boarding And check-in went quickly."
Cons: "The pilot flew too close to a lightning storm near South Dakota. Really bad turbulence as dinner was being served. It was quite scary and my wife and I lost our appetite. Attendants were also slow to pick up our trays afterward."
Pros: "Cordial and helpful crew members. Food was excellent."
Cons: "entertainment was not functioning through out the flight."
Pros: "Accra to London: the most inefficient airport experience ever!"
Cons: "Old aircraft; mediocre service."
Pros: "Welcoming crew"
Cons: "Too warm, one of the seats did not recline fully, very poor choice of entertainment"
Pros: "I'm a regular flier. I'm a British Airways Gold Member and inflight a lot. Best Cabin Crew Hands Down."
Pros: "Nothing"
Cons: "They lost my luggage and they have wo"
Pros: "Flight crew was friendly and hard working."
Cons: "Got at the airport plenty of time prior, waited well over an hour in line to get a boarding pass, while the one ticket taker had no sense of urgency. Could have easily missed the flight."
Cons: "Takes too long to go through security in Lisbon. Several passengers were left behind. Having to pay for even a glass of water is not acceptable. BA has gone from one of my favorites to just average."
Cons: "No food, even for purchase. Flight late and disorganized. Slow service. No wifi"
Pros: "Up and down in all the right places and we were on time."
Cons: "Food was unimpressive to say the least. And the entertainment system was awful, the movie would frequently stop and was pixilated. Weird for a new 777."
Pros: "The pilot was gentle landing the pane"
Cons: "No complimentary anything, not even water"
Pros: "Staff was very professional and courteous. No much waiting time for check in. Separate area for security clearance for British Airways passengers was very helpful and noteworthy."
Cons: "Carry on baggage at Mumbai Airport shown different dimensions than traveling from London. No proper communications for delayed flight and boarding was not organized. In flight food from Mumbai - London route was very much unsatisfactory."
Pros: "Service"
Pros: "British Airways was very accommodating. I enjoyed the journey."
Pros: "Liked the healthy food and new TV entertainment system."
Cons: "Didn't like that the steward put the spray downwards on the floor before flying. They should spray it upwards. They removed the snacks. I would be prepared to pay an extra £10 for unlimited snacks. They need to clean the toilets every few hours as the flight is 13 hours. By the end of the flight the floor of the toilet was disgusting. The cushion was horrible."
Pros: "We had a close connection so they moved us to the front of plane before landing to ensure we were the first off the plane."
Pros: "average"
Pros: "plane was punctual"
Cons: "extremely uncomfortable seats and hardly any space."
Cons: "They lost all of our luggage from our group traveling together. 8 bags didn't make it. Very frustrating."
Cons: "Could not check in online"
Pros: "The seats were comfortable - thats pretty much the only good thing I have to say about this trip."
Cons: "Everything was a complete mess, from switched seats (and we had paid over 6 months prior for specific seats), lost luggage, missed meals (somehow they kept skipping rows of people, letting people leave the plane while leaving their bags in the overhead bins - just a disappointing mess."
Pros: "Absolutely nothing"
Cons: "Being trapped at Edinburgh airport. The incompetence of BA. The shocking state of their aircraft. Their inability to understand customer service."
Pros: "Food"
Cons: "Nothing"
COVID-19 information

Safety measures for airlines flying from South America to Kansas City

Airlines flying from South America to Kansas City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from South America to Kansas City

Mandatory masks

Masks required on board, masks provided on flights from South America to Kansas City

Social distancing seating

Middle seats unavailable to book on flights from South America to Kansas City

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from South America to Kansas City

Flexible cancellations

Waiving of change fees. Search flexible flights from South America to Kansas City

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Flights to Kansas City

Destination:

Kansas City (MCI)United States

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Kansas City - South America

Cabin classes:

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