This wasn't my experience with Delta. It was just the Pegasus flight. Seats were very hard. Staff was kinda rough. Not very nice. Charged me for snacks. For a 4 hour flight I would've expected more.
During the flight, the only refreshments provided were crackers and soft drinks; no substantial food was offered despite the international route. Furthermore, our initial flight was delayed, causing us to miss the connecting flight in Atlanta. The airline did not hold the connection, and we were informed that the next available flight is not for another 24 hours. While I am aware of alternative options via JetBlue, they operate out of JFK, which is not a viable solution for us as a resident of New Jersey.
I had a flight cancel and had it rerouted. When the rerouted they put me at a window seat instead of an isle. It was hard sitting by the window because the couple with masks on were making out. I get motion sickness which is why I need to have the isle seat.
I was happy that I was able to get a last minute flight but unfortunately my seat was a middle seat. Even with Delta Comfort I wasn't comfortable
The seats weren’t reclining even though it wasn’t as exit seat
It was good because we traveled without luggage, carry on only.
They ended up paying for the bag twice, but the counter wouldn't take my baggage receipt. Left it to me to resolve. Not sure how to resolve the issue.
We were delayed, which I think had to do with air traffic control. Otherwise, everything was great.
Bad crew with full of attitude, bad plane. Pls get some new planes. No food, no drinks nothing
Boarding was easy. Gate agent was great! I have flown at this time before and they always make the announcement that the overhead bins are already full or my carry on is subject to plane-side tagging. Never fails. A bigger plane with more overhead space would be better. Overall a great flight
Airline tickets are not cheap. You expect reliable competent service. Thanks to canceled flights and botched transfers we arrived at our destination two days late. This is not acceptable
Over 2.5 hour maintenance delay on first morning flight with no acknowledgement, compensation or even gesture of good will. Aircraft had overnighted at airport so issue should have been addressed prior to boarding. Over 3.5 hours before first slow and deliberate beverage service.
Flights were on time actually early service was good and crew cheerful
No meal service to the back of the plane as it started late or was too slow to get it out before it was time to land.
Experience was great - no complaints. Took off on time, landed early. Got to the gate relatively quickly - took a little bit of extra time to deplane but nothing excessive.
OK, we were delayed and had to de plane and reboard.
Both my flight where delayed Had 25min to make it to my transfer flight
Wifi Bluetooth features for watching in flight movie was horrible. Screen kept blacking out no connection of sound although it said connected. Other than that smooth trip .
There was no WiFi available, there were mechanical problems with the plane and we landed at C 124, then the gate was switched to A 26, then all the way back to C126! For a 75 yo woman traveling alone, this was a difficult journey, indeed!
2+ hours delayed Outlet in row 12 did not work Tv monitors did not work Lights kept off the entire flight for at 5pm-7pm flight
This is a no frills, get it done, efficient airline. The seat is a lawn chair. You better bring your own entertainment. If you want something other than water you need to pay for it. But they will get you to your destination quickly, on time, and then they will turn the flight around and go right back where they came from. Reliably. Couple times a week tops. If it fits into your schedule, you can’t get there cheaper or faster.
A three hour delay to board and then another hour on the tarmac because they couldn't get a tractor? Ugh.
Allegiant canceled the flight. The flight the next day was full. Allegiant did not provide any compensation besides a refund. Last time on Allegiant.
Seats were very uncomfortable and being charged for snacks and water.........
Allegiant actually impressed me, original inbound flight from PBG was so late they gave us a bird inbound from Des Moines and only left 1h late and gained 40 minutes back in the air. Comfortable flight with no frills but no complaints.
Flight was delayed. Crew was good but hot coffee was not available.
Great. No choice for n/a. No food or entertainment options
No food is available without purchasing it and there is no in-flight entertainment. Both of these are OK because we got an inexpensive flight from Allegiant and, otherwise, our experience was excellent.
First time flying with them and will definitely fly again in the future. Crew was so nice and friendly, fought was seamless. They are simple planes, no entertainment, but it’s fine for a short flight or if you have personal devices Rates are competitive, and they did so well with keeping the flight on time after a tropical storm, where other airlines had delays and cancellations.
No complaints. It’s a budget airline so can’t expect any frills.
Flight was delayed 5 hours. Initial reason for delay was 'maintenance' - which makes sense. Then, the additional 2 hours continued to say it was maintenance - when I know EWR had a 2 hour delay. AA did not say that. Additionally, when boarding, there was only one agent at the counter for a long time - until another came to help. After boarding, we had to wait another 45 minutes due to 'no catering'. So while we waited for catering, AA continued to board additional passengers - which seemed odd - and raised questions about what really was going on. I sat in First Class. During the flight, the flight crew allowed a significant number of non-First Class passengers to use the front bathroom - which created a very crowded environment in First Class which was uncomfortable. This also delayed First Class passengers from using the bathroom. Overall, horrible experience.
Returned home with a blood clot from flight homes and the uncomfortable aircraft I was on.
Seat was VERY uncomfortable. Flight was delayed and then boarded slowly. The crew was super helpful with boarding and supporting maximizing the luggage in the overhead.
Absolutely terrible. Would never fly American again. 2 deplaned incidents and delayed by close to 24 hours. $12 meal voucher for first class passengers was an insult to the injury. Pathetic.
Delayed, no updates, had a rewards number but was not working
Newark airport grounded inbound flight and only announced when the flight was about to start taxing.
I'm not a valued flyer so I'm always in the last group to board...that sucks, always
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
Boarding can be more efficiently done by having the back row passengers board first. This way, the other people do the have to wait for front row passengers to load their luggage in the overhead cabins. Food is simply pathetic for the price I paid. Cleanliness is simply poor; my seat was full of crumps.
My morning PHX to NY flight was canceled. Not a cloud in the sky. No wind. No weather across the country. My guess is they canceled the flight because they didn’t have enough people or a mechanical issue. Either way really bad. I checked it at midnight and the 830a flight was on time so I was very surprised when I woke up to see the flight canceled and I’ve been rebooked on a flight… An hour earlier than my originally scheduled one. Of course I missed this earlier flight because AA texted at 4 AM when I was sleeping. I was re routed to Miami, boarded a plane, sat in the heat for 40 minutes, then boarded because of mechanical issues and had to wait another hour before finally getting to New York Ironically, the 430 Phoenix to New York flight landed at the same time I did… I could’ve been sitting at the pool all day vs jumping through hoops. never ever will I again fly American Airlines. No offer of a free drink, maybe a few points on my advantage account nothing… As if nothing happened and they did not inconvenienced me at all. I’m so sick of the dumb crackers that they give us on these flights. It’s really like a budget Airlines these days. A far fall for s once mighty company.
It was awful everything about it terrible I will never ever ever ride it again
It was awful ....my first time flying on it and I will NEVER fly it again ....everything about it was terrible .....most especially the flight attendants
Crew was kind of grumpy and there was no beverage service at all. Sodas were $4. Disappointing.
There weren't enough employees at check in took awhile to get bags checked. There wasn't a wheel chair for me, I was sent to someone who turns out to work for a different airline, if My flight hadn't been delayed I probably would have missed my flight as it was, by the time I arrived at my gate, they started boarding in about 15 minutes. I don't know who took me to my gate, definitely was not the normal people who take passengers to the gate. I'm guessing she may have been in a management position. I wish I knew her name, she went beyond to help me. With that said everyone was kind, and were doing the best they could. So, I choose to say it was an Adventure, stressful start, but good. In the end went well. The situation was not only difficult for passengers but the employee's.
The staff at the check in counter was so rude. Made you feel Incompetent
Frontier scheduled a 40 minute connection in DEN. What they failed to mention was that they “close the doors” 20 mins prior to departure, which means you only have 20 mins. Not enough time. Possibly against DOT regulations. Filing complaint.
Flight was scheduled at 9:40pm. Got delayed to 10 am, the next day. crazy
Better than expected.on time. Friendly staff in NY however MYR not so nice.
Our flight was on time and unremarkable which I'm grateful for, as it is not the norm traveling these days. Frontier is a low-cost carrier and it really shows when compared to other "normal" carriers. They don't even give you water during the flight. The coach seats are decent, however it was not as clean as it should be. We had crumbs all over the floor by our seats.
The ground crew in the Tampa airport were forcing people to pay for their personal items, although they met the measurement criteria. They receive $10 for each bag they charge passengers for so this is a complete fraud. An investigation needs to take place and the ground crew that does this need to pay the price, and the Airlines absolutely needs to make it right for these passengers.
