Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to New Mexico
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Scores according to KAYAK customer reviews
Cons: "Temperature inside airplane extremely hot."
Pros: "We got home safely! The crew was great and generally cheerful despite less than great conditions."
Cons: "Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats."
Cons: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."
Cons: "5 hours late!!!!!! Delta sucks"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."
Pros: "Crew was incredibly friendly"
Cons: "Wifi was not working on this flight"
Pros: "On time arrival is always appreciated."
Cons: "Overhead compartment jammed with someone else's carry on. We paid for "comfort seating" and I frankly didn't see any difference - if there was more room on those seats, it was small enough I couldn't SEE it."
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Pros: "Everything except landing at the same time my next flight was boarding. I had to sprint and was greeted my the meanest delta agent I have ever known. I didn’t know you could be that snotty. She would not Listen to me or help me get the correct seat o had signes up for"
Cons: "Attends on flight said to go ask gate crew to help me and I rushed out to be greeted again by the bus mean crude snotty agent. She told me to get my rear on the plane The attendants didn’t have a clue that she had others to board ( they all got upgrades) and I better move my rear. I was shocked."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "The food was improved and the seat was comfortable."
Pros: "I got to board early because I volunteered to check my carry-on. Very friendly flight attendants. Love flying delta. They are always consistent and the movies they offer with the gogo in-flight app are always updated and recently released popular movies."
Pros: "Staff and flight were good"
Cons: "The chicken dinner was mediocre"
Pros: "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"
Pros: "Flight itself was fine"
Cons: "My flight to Atlanta was delayed which caused me to miss my flight to Seattle. The next earliest flight was booked so had to catch another flight several hours later. No one from Delta offered any sort of compensation."
Pros: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Cons: "Boarding process was agonizingly slow and ineffective"
Pros: "Excellent flight crew, flight had decent leg room. Loved the inflight entertainment. Clean plane, boarding was easy."
Pros: "Didn’t take three days to drive"
Cons: "Packed in like sardines"
Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Pros: "Friendly crew and on time flight"
Pros: "Food and service was amazing."
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Pros: "The crew was very warm and friendly."
Pros: "i fell asleep until we arrive to STL."
Pros: "I like the snacks they are not giving out on the flights. It seems that Delta is trying to make the flying experience nicer instead of more tedious and uncomfortable like many other airlines, which is appreciated."
Cons: "The flights were both operated by Delta but booked through WestJet, and the flights themselves were fine. The booking was through WestJet (found the flight on kayak which kicked me over to West Jet's site) and check in was a pain. Their code did not work for their site or Delta's, I had to FB message them both leaving and returning to ask for the correct one, and the first request took them hours to answer. I'll just book Delta next time and save myself the trouble."
Pros: "Attentiveness, service, and smiles!"
Pros: "really great service, arrived early, as good as it gets."
Pros: "Crew very nice"
Pros: "Great polite and personable crew. Quality food snacks that accompany the beverage."
Cons: "The seats weren’t very comfortable or spacious. And the get your seat at the gate process is a little unclear"
Pros: "It landed safely"
Cons: "Delayed take-off, one plane for hour or so."
Pros: "ability to book a later flight when I missed my connection through the delta app."
Cons: "Delays, missed a connection, booked a new connection through the app and that one was delayed as well...what was supposed to be a 3.5 hour experience turned into a much longer one. Seats do not accommodate people over 6'2" abiet very poorly."
Cons: "Smooth and easy"
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Pros: "Flight took off and landed on time"
Pros: "Crew was great!"
Cons: "Flight was so short there was no food , drink or entertainment."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "Laura, who checked us in was extraordinarily great."
Pros: "The crew were very friendly; the power of a smile is underestimated by many, not this crew. Wonderful smiles and service to match."
Pros: "I make this trip every month. And this crew is the best I had in a while."
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Pros: "On time, clean plane, friendly service."
Cons: "The plane flew at a low altitude, which felt odd, but I am not a pilot and while I fly a lot commercially, I know that this short hop over open water probably has reasons for not going up to 30,000 feet. The fligh was smooth and the discomfort was based only on my comparison of this flight to longer, trans-Atlantic flights."
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Pros: "Seamless uneventful flight."
Cons: "If we boarded and left on time"
Cons: "It being on time"
Pros: "The pilots and the team did a good job."
Cons: "They changed my seat i paid For last minute and sat me in a small seat when i paid For extra leg room."
Pros: "The crew were very attentive"
Cons: "Gate confusion, boarding issues, company food policies"
Pros: "Everything was great"
Pros: "flight attendant excellent. Flight on time."
Cons: "Seats too small tight uncomfortable. Boarding without a jetway uncomfortable."
Pros: "All good."
Pros: "Boarding crew was rude an unaccomadating"
Pros: "It was on time!"
Pros: "The seating is cramped as has become customary."
Cons: "I purchased a seat upgrade, so much more leg room and a relatively comfortable seat. No seat back TVs so bring your own entertainment."
Cons: "Even with the delay I had a good flight and the service on board was very good"
Pros: "Seats were not too cramped."
Cons: "Wifi that actually worked."
Pros: "Once the flight began everything was fine"
Cons: "The flight was delayed 3.5 hours without a solid reason being explained to the passengers"
Pros: "great trip and crew"
Cons: "WiFi was weak...things were stolen out of my carry on checked at the gate in Charlotte...I had the only bag checked at the gate."
Pros: "Very efficient attendant who compensated for hot jet"
Cons: "My wife’s air vent was not working so we had to share. This flight was the worst of 3 during our trans-Atlantic travels despite being the shortest. I wish the previous pax had closed the shades to keep the a/c cool."
Cons: "The touch screen for the video monitors need to be replaced. It was very difficult to select a movie."
Pros: "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "We got there"
Pros: "The crew was very welcoming."
Cons: "The weather caused a bit of turbulence."
Pros: "All went well"
Pros: "Flight was on time, crew was friendly."
Cons: "There are no blue US custom declaration forms on the flight anymore. Many people cannot access the automatic kiosks, and I wish we could still have access to the forms while on the plane. It is stressful to have to do it after landing, with no real place to write. The flights were both fine, but the layover in DFW was a nightmare. Thankfully we landed 30 min early, but we only made our connection with a few minutes the spare. We ran through the airport, and had to ask many people if we could go ahead of them at the security. We didn't have time to use the bathroom and buy water/food. I understand this is not the airline's fault, but I would recommend extending the minimum connection time at this airport."
Cons: "No personal TV for entertainment"
Pros: "ON TIME AND VERY SMOOTH. EVEN EARLY! THANKS!"
Cons: "Very high decibel high pitched noise from engines as we taxied to gate in PHL. VERY annoying. Lasted over 5 minutes. ALSO, i didnt need to print out own boarding passes. You could fix your website check in px."
Pros: "For an inflated price, I was able to get decent leg room. The flight was on time."
Cons: "Seat comfort was minimal. Gets worse year after year. Fewer comforts & perks for the same price."
Pros: "Timely and comfortable flight!"
Pros: "The crew was nice"
Cons: "Sandwich was still partially frozen"
Pros: "They were able to reschedule to another airline"
Cons: "Flight was cancelled"
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Cons: "American Airlines is always late"
Pros: "Smooth flight, good crew, no other problems."
Cons: "Several video system restarts and my arm rest USB and audio jack randomly stopped working for the whole flight. Lots of people had no video screen working too. Food tasted good but had so many chemicals in it that I had digestive issues the whole flight from both meals."
Pros: "Flight attendants were polite and friendly during beverage and snack service Seats were clean and recently reupholstered"
Cons: "Two people got removed from the flight for seemingly no particular reason prior to departure, and looked quite unhappy although there were no strong words. Very small seat pitch Long delays for maintenance and runway Annoying ads for AA credit card over the intercom prior to landing No USB ports"
Cons: "At 6'1" the seats are too small and close together."
Pros: "The Spanish staff were nice."
Cons: "Air plain was old."
Pros: "GSP easy to navigate- easy option for WNC travelers"
Pros: "Wonderful flight"
Cons: "Small, old plane. No drinks, snacks, or entertainment."
Pros: "The airplane had screens that tracked the flight progress, which was nice once we finally left."
Cons: "The delay leaving Boston caused me major ground transportation problems in Philadelphia. Also boarding agents did a lousy job getting people to check their carry on bags, knowing with a full flight they wouldn't have room. This further delayed take off."
Pros: "After missing my flight and zero empathy from AA employee who reassigned a new ticket - I was given 3 new times and an explanation that no pilots were there yet. Flight was short and painless -- but the scheduling was totally frustrating."
Pros: "N/A flight was cancelled."
Cons: "Flight was delayed and finally cancelled."
Pros: "Pilots avoided turbulence for flight."
Cons: "Music reception was very poor on flight. had trouble accessing Wifi."
Pros: "Entertainment and seats on the plane"
Cons: "Crew was not very polite, looks like they don't like their job, boarding was very slow and confusing, who ever was directing at the door did not have a speaker, passengers were looking for information and no one had an answer. Check bag stands outsides, those guy don't have any maners, they talk to people in Avery disrespecful way"
Pros: "The boarding process was simple. We left on time and arrived early."
Cons: "The flight was absolutely freezing and the air was incredibly dry."
Cons: "3 hours late."
Pros: "Fast boarding, courtesy of flight attendants, high tech, good meal"
Cons: "I've been waiting a total of 6 hours so far. My plane was delayed yesterday and they sent me home, which was a 2 hour drive plus car rental. I came back this morning only to find I'm delayed again for another 4 hours. I'm a patient man but this was a bit to much even for me. This is my first written complaint I've ever had with any business"
Cons: "Zero flexibility"
Pros: "The flight attendant was amazing. She was friendly, courteous and went out of her way to make my flight very enjoyable."
Pros: "Crew friendly and helpful."
Cons: "Delayed after boarding due to lightning ground stop. Had to deplane and reboard. Almost 2-hour delay because gate agent had to rebook several people on the spot."
Pros: "All the kind staff from checking in to leaving the airport.!! All well maintained and experienced to cover all very professional,"
Cons: "The variety of food items or snacks on the plane would be so wonderful. Even for purchase."
Pros: "Ease of finding gate"
Cons: "There were several cases of couple who purchased tickets together were separated on the plane & no one knew why they were arranged that way. No solution offered at counter."
Pros: "It was a very old and TINY plane."
Cons: "Newer and atleast a midsize plane."
Pros: "Got to destination 30 min early"
Cons: "Free WiFi"
Pros: "Great crew"
Cons: "Plane was over 2 hours late. It was tiny. Super claustrophobic."
Pros: "What did I like? Nothing. It was United Airlines, and it has been a long time since there was ANYTHING to like about United. Usually, the best one can hope for is that there is plenty to TOLERATE. Unfortunately, this trip did not rise to that standard."
Cons: "UA to Denver cancelled due to maint, issue. Re-booked thru LAX on Delta. Arrived 12 AM vs. planned 6 PM (w/ 7 AM meeting the next day). Delta is 6-block walk outdoors from United at LAX. TSA pre-check didn't show on the Delta ticket issued by United, leading to another hassle at Security."
Cons: "2 hour delay."
Cons: "Couldn’t understand a single thing she said! She mumbled everything and talk crazy fast!!!"
Pros: "Things were new"
Cons: "Seats were smaller, legroom was less, seatbacks when fully upright push your heard forward so when I fell asleep, my head kept falling, NO FREE ENTERTAINMENT. They tell you to download the app mid-flight to get free entertainment, but you need to pay for wifi to access the app store."
Pros: "It was a short flight"
Cons: "The persons sitting next to me"
Pros: "Efficient crew, knew their business, executed their functions well."
Cons: "Small planes are inherently less comfortable, but that just goes with the package. Nothing you can do about it."
Pros: "Great crew!"
Cons: "Not the airline’s fault. Bumpy ride."
Pros: "Small flight, lots of room despite being an older plane. Friendly staff"
Pros: "Flight delayed, missed connection in Chicago. United automatically confirmed me on next flight."
Cons: "United sent timely notification that flight would be delayed. Sent no notice regarding missing connection in Chicago or rebooking the connection. The only notice that United automatically rebooked me was on the United app on my phone."
Pros: "comfortable seat"
Cons: "delayed 2.5 hrs, stood in jetway for 15 mins while crew fixed seatbelt issue. snack was poor; limited options for soda, small pour & only pretzels as snack!"
Cons: "Had a one hour delay on thtarmac waiting for de-icing...weather related."
Cons: "The crew was haughty and rude, my purse was taken and stowed in overhead storage, the person sitting next to me wouldn't stow the carry on luggage. I needed to take my daily medication during the flight and was not able to. I have chronic health issues and needed to take it on schedule, I was delayed in getting home because I had to stop and eat in the airport and take my medication"
Cons: "my son was connecting in Newark, and they said they were holding the plane for him and 20 other passengers. when they shuttled them from one plane to the next, they got to the gate on the tarmac and the plane had already left. we had to drive 2 1/2 hours to newark at midnight to get our 18 year old son. when i called united about it, they said to write in on their website and i'd be compensated etc... 5 days later, haven't heard a peep. never flying united again...ever"
Cons: "I appreciate the in-flight entertainment idea, but the execution leaves something to be desired."
Cons: "Personal entertainment did not work. Most first and business class airlines have a screen to see the movies."
Cons: "Thirty minute delay with pushback in San Francisco"
Cons: "some folks didn't use ear phones watching shows so i had to hear annoying entail mentioned selections. I had ear plugs fortunately :) didn't find anything I'd watch in entertainment. enjoy learning/science/documentaries"
Pros: "The attendants tried to be cheerful in a difficult situation."
Cons: "Once we were boarded we waited for a long time in a crowded stifling hot plane. Requests to the crew were met with helplessness on their part!"
Pros: "There were no delays"
Cons: "Even for a smaller person like myself, it was quite cramped--moreso than what I've noted in the past"
Pros: "Mobile entertainment"
Cons: "I paid for Economy Plus. Once the doors closed a bunch of passengers decided to move up to the Economy Plus section without paying. The lead flight attendant made a tongue in cheek remark about it as the plane was pulling away but did nothing to enforce it. Not cool at all."
Pros: "Really fast and efficient boarding"
Cons: "The flight was really bumpy which I realize isn't anyone's fault but I couldn't wait till we landed...also they announced that as soon as we were at a certain altitude they would begin beverage service....which I was really looking forward too , and then ten minutes later they announced that they were cancelling beverage service."
Pros: "We arrived on time and I had no problems ."
Cons: "Everything was ok."
Pros: "It was on time and I had no problems whatsoever."
Pros: "Seating done in orderly fashion. Person serving food was nice. Updates on delay due to fog were helpful and reassuring."
Cons: "Took a long time to get luggage. Also I asked a United person working in baggage claim that if and when my luggage arrived she would help me get my bag off. I had a low back problem. She said yes. Then when my bag came I asked her to help. She didn't hear me. She was busy talking to a coworker. So I had to do it, which made my back worse."
Cons: "Touched down 45 min later than scheduled arrival"
Pros: "Got me to the Newark ahead of schedule"
Cons: "The in flight magazine was in pieces and trash was in the pocket holdings the flight information."
Pros: "The crew was polite and courteous. Aircraft was clean. The flight even landed way ahead of schedule. Overall a great return flight"
Cons: "The food seemed overpriced for what it was. I passed as it didn't look very appealing."
Cons: "Had to sit on the tarmac for awhile. Overall though not too bad."
Pros: "I like nothing! From the beginning It was a nightmare. Begin with changing airlines because theirs have mechanical difficulties. We have to sleep in the floor at miami. Never again!"
Cons: "Everything! From the beginning change airlines ,sleep on a nasty carpet,rude attitude! Never again!"
Pros: "At least they were nice."
Cons: "Plane was 90 minutes late"
Pros: "I had a fall over Thanksgiving weekend and needed extra help. The staff and crew were super helpful."
Pros: "The crew was very courteous and kept us up to date."
Cons: "I did not like that both planes they put us on were broken. We were very delayed"
Pros: "On time both ways"
Pros: "The flight was safe, the crew courteous. Why persist in jamming people into seating that is uncomfortable and unhealthy."
Cons: "Why persist in jamming people into seating that is uncomfortable and unhealthy."
Pros: "Okay crew."
Cons: "Cramped, uncomfortable seating. Departure time and gate changes."
Pros: "The crew was very nice, the food was good and boarding was quick."
Cons: "The seats were terribly uncomfortable, and the WiFi was expensive. Plus, when I got to my destination, my suitcase has been damaged and a few items were missing."
Cons: "Service is horrible and all personnel had a do not care attitude. I had 2 flights canceled due to maintenence and then when we finally were rebooked the third plane it was delayed 2 hours and I missed all my connecting flights. Once I arrived at next airport was rebooked again and that plane was delayed for 3 hours."
Pros: "Relatively quick boarding."
Cons: "Grouchy grouchy crew."
Pros: "Was on a larger regional small jet. The service was great. Lots of legroom."
Cons: "United double charged me for the same flight! When I called customer service I was left on hold for a long time and received no explanation or refund. Such a terrible airline experience."
Pros: "American Airlines saved the day!"
Pros: "Clean, on time, reasonable"
Cons: "do not sell the middle seats"
Pros: "Alcohol was a decent price"
Cons: "Little more leg room but I understand how budget airlines work"
Cons: "Was the worst flight ever check in was opened late , computers were down , boarding was horrific , problems with many people and seating , flight left late ,"
Pros: "Friendly crew!"
Cons: "Cramped up like sardines on plane! No room or reclining chairs!"
Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."
Cons: "Plane was filthy dirty!! My tray in my seat had food and who knows what all over it!!"
Cons: "Crew needs to speak English grammar better and be more polished in communication. Long lines to check in. No kiosks at airport to print boarding pass. Prices to check bags are too high. I will reconsider flying Frontier in the future."
Pros: "Seat width"
Cons: "No free booze"
Pros: "On time departure. Early arrival."
Pros: "The airplane was comfortable and the flight was on time. The crew was professional and the plane was well flown."
Cons: "No personnel available for early bag checkin. In the past I had problems with Frontier cancelling with no explanation or assistance."
Cons: "Never fly. Never send a messange by phone or email."
Cons: "Expensive food and beverage"
Cons: "Uncomfortable seating,my neck and my back hurts"
Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"
Pros: "The plane was new and very clean"
Cons: "This was the final leg of my return from Athens, Greece ....... a short 3.5 hour flight that turned into a nearly 4 hour delay arriving home at 3:40am and in with patients at work at 8am. Also when asked for a soft drink, I paid for this? Shouldn’t a simple soft drink be some courtesy after such a delay? Just thinking out loud from past experiences I’ve had with my travels"
Cons: "Unbelievable- had 8 people who couldn’t fly home. Best option was 4 days later or into a different airport 2 hours away? Terrible to put people out like that when it can be prevented by simply not overbooking that aggressively."
Cons: "I didn’t like the $90 carry on baggage fee that I was suprised with at check in. And the fact that I arrived to the airport 3 hours early only to be told that frontier personnel do not arrive until exactly two hours before the flight."
Pros: "Non stop flight, friendly staff"
Cons: "Checked baggage fee $38 each way, checked carry on fee $30 each way, pay for your seat fee no matter where you sit. BS! These are hidden costs you see after you book the flight. You can cancel within 24 hours, but, that’s a headache after you’ve already planned. No worries Frontier. I will be avoiding you at all costs for future travel. Why not just include the costs up front?"
Pros: "Price of tickets if I could have used them"
Cons: "The flight was 4 hours late which caused us to miss our. Connecting flight in Denver and we were told the other flights were overbooked for Frontier were overbooked and we could not get out til Wednesday or Thursday and our vacation was over Friday and then I have been trying to get a refund of just my tickets which I was promised by the check in people and a number they gave me and they assured me I would get a refund in 10 days and I haven't gotten it yet!,"
Pros: "Great personable crew made the flight better than it was!"
Pros: "I didn't really have much interaction with the crew as I was sleeping the entire flight. Everything was going good as far as getting to San Antonio. It was quick."
Pros: "The airplane was clean."
Cons: "The seats were not reclinable and for a 3.5 hour flight in which I wanted to get in some sleep I was unable to sleep. Also the seats were very narrow and with almost no padding. I could feel the padding had wore off and my back was touching with the metal of the seat. Add all that up together and instead of a regular airplane seat it was like seating on a rigid chair for 3.5 hours. Moreover, since I couldn't sleep I decided to at least get in some work, but then I realized that the tray was so tiny that it can't even fit the smallest of laptops... I know it is a low cost airline, but paying for carry ons, checked bags, selecting seats and on flight beverages is plenty for a low cost airline. Frontier doesn't need to top it off with the most new uncomfortable seats possible. At least with Ryanair the seats are more comfortable, you can bring a carry on at no cost and the flight ticket is cheaper."
Pros: "Crew was kind and helpful."
Cons: "Please forward this to everyone you know! Do NOT EVER fly on Frontier Airlines!!!!!! They are a total joke and charge fees for EVERYTHING!!!!! Want to carry on a bag or push everything you need into a small backpack? Oh, need to take clothes? Well that's $40...per carry on, $60+ at the airport. Oh, you wanted to sit down? That will cost you...$10 per seat minimum, again more at the airport. Btw, those fees only cover one leg of the trip. You can save by leaving your luggage there. See how helpful we are? You think you are getting a good fare but the fees have made my trip almost three times the initial fare. United is testing similar "economy" fares. None of this information is presented upfront so it's a bait and switch scenario. Also, trying to reach a human being is nearly impossible. I feel sorry for the customer service reps, they should get hazard pay. They have to try to justify these ridiculous policies. Save yourself money and frustration and NEVER FLY FRONTIER AIRLINES!!!!!!!"
Pros: "Boarding was ok"
Cons: "The airline charges for everything from carrying a bag on which just about every other airline does not. You have to pay to pick your seat, if you are flying with a friend or significant other you will not sit near each other unless you pay. There are no snacks or drinks offered other than water, you have to pay for any snack or juice/soda. You have to pay more to get seats with a normal sized food tray, otherwise you get a food tray the size of an iPhone. Seats do not recline. Will never fly frontier again"
Pros: "The crew. That's it."
Cons: "Biggest regret buying this "discounted" ticket. Not a real discount. Found out there were a bunch of hidden fees when I was checking in. They charge $60 for the checked bag EACH WAY and was super shocked they charge for a CARRYON!! Unbelievable. None of the regular seats recline whatsoever unless you pay more hidden fees just to have your seat not be straight up the entire time, and there is no front table to put a computer. To save another dime, they installed some super cheap 6 inch x 3 inch mini ledges that they call tables. I'll NEVER fly with Frontier again. They also refused to let me check in early so I had to sit and wait for hours since they refused to give me a boarding pass until I came all the way back to ticketing exactly and only exactly at 2 hours before boarding. Worst flight. A total shame since the crew was incredibly nice."
Cons: "The flight was delayed about 5 hours for mechanical reasons but other then tat it was ok. But they charge for every little thing, mostly everyone gets upset because they charge you for carry ons."
Pros: "Depart on time and arrived early."
Cons: "Went to check in the night before and it already said that my 7 am flight was delayed 3 hours for "bad weather" in Denver. I had a friend leave on Southwest at the same time and they seemed perfectly fine. Needless to say I got what I paid for on this one."
Pros: "This was my first time flying Frontier, and I was pleasantly surprised with how smoothly everything went! Check in was simple, the flight was on time, the cabin was spacious and we arrived almost an hour ahead of schedule! I will definitely be flying with Frontier again!"
Cons: "I was charged $10 extra to check a bag because I didn't pay in advance. This was my first time flying with Frontier, so I was unaware of this."
Pros: "The crew was very nice pretty much everything else was below average"
Pros: "Flight delayed 9plus hours. Ended up having to rebook my flight and miss important event."
Cons: "The seats too hard. The flight attendant not bothering kicking my leg, my head or arm every time she walked through the aisle, nothing offered, ceiling lights so strong that the flight attendant covered them with a water cup, didn't help. On top of that at the end of the flight we are asked to help cleaning the plane for next passengers!"
Cons: "No Wifi"
Cons: "Poor customer service. Uncomfortable flight. Both flights delayed. Would never use this airline again"
Pros: "Is there anything to like about airline travel now?"
Cons: "Frontier's deceptive practice of offering "low fares" is evil. They charge for both carry-on luggage and seat selection. The fees jacked up the airfare to almost $100 more than advertised. Our flight ended up costing more than it would have on Alaska, Delta, or United. BTW, everything on the Frontier plane costs money. Bring your own water. I'm surprised they don't charge per air molecule breathed. Eventually they will charge for air, they just haven't figure out how to package it yet. Not flying Frontier ever again."
Cons: "The portland-denver flights are NEVER on time. I will never be booking with frontier again."
Pros: "Plane left and arrived safely and on time."
Cons: "Paying $30 in advance for a carry-on! No leg room! No water/drink!"
Cons: "I am never flying Frontier Airlines again. Hidden fees everywhere that make the price much, much less of a deal than it looked when I did the price comparisons against some legitimate airlines. Frontier charged for carry-on bags, tried to charge for seat assignments (all of the available seats & not just the desired ones), charged for every beverage including sodas. Frankly I was surprised they didn't charge for water! Seats didn't recline at all & were like sitting on a metal folding chair for 5 hours. Food tray was about 3 inches wide, could barely put a plastic cup on it let alone a laptop or anything like that. Deceptive pricing combined with crappy accommodations - a combination I will avoid next time."
Pros: "Help with broad in. I had to use crutches. Had help"
Cons: "Didn't really have a problem. ."
Pros: "On time departure."
Cons: "Ridiculous charges. Went on an iPhone for the reservation and a reserved seat was $6 and up.. A few minutes later I went on the iPad and it was $12 and up. Didn't select one when there were abundant seats available and was seated in a middle seat in the rear of the plane. As we got closer to take-off announcements kept being repeated with graduated prices for carry-ons until just before boarding it was announced that carry-ons would cost $100. Crazy. Upon landing, we sat 30 minutes on the tarmac since no one was available to man the gate. Uncomfortable seats which don't recline. Never again."
Pros: "The boarding, crew ,price and flight was very good"
Cons: "What i didnt like was the seats,,,they were very unconfortable,,,hard and you had to sit straight up,,,no reclining even a little bit"
Pros: "smooth flight."
Cons: "checked bags not available in timely manner $40. charge for 1 checked bag seemed excessive"
Pros: "Same is from San Antonio to Denver, was fast and made it in not time."
Cons: "Same is above, to expensive, seTs are uncomfortable, no drinks at all and no magazine to read."
Cons: "Another subpar experience with frontier and my last"
Pros: "The airfare was reasonable, and boarding was fairly quick."
Cons: "Paying $40 dollars for a checked bag is ridiculous and $45 for a carry-on is high way robbery. They need to revamp their baggage policies. The baggage prices will prevent me from flying with this airline in the future."
Cons: "Plane was late, sat on the runway for 20 minutes, generally horrible."
Pros: "The lady responded to my water request quickly"
Pros: "On time"
Cons: "Cost of drink"
Cons: "I had to pay for either a carry on or checked bag. I also had to pay for my seat. Since there was no direct flight that meant purchasing 4 seats. These extras cost $80. Due to Frontiers limited flight schedule I had an over 4 hour layover. They charge for beverage service but on my flight back from San Diego to Denver and Denver to Minneapolis they did not do beverage service at all."
Airlines flying from South Carolina to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Carolina to New Mexico
Masks required on board, masks provided on flights from South Carolina to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from South Carolina to New Mexico
Testing for antibodies, testing for symptoms for flights from South Carolina to New Mexico
Waiving of change fees. Search flexible flights from South Carolina to New Mexico