Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Colorado
United Airlines, Lufthansa and Key Lime Air have all waived their change and cancellation fees on flights from South Dakota to Colorado. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "The accommodation to the military service members!"
Cons: "Air fresheners should be used on the airplane."
Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Cons: "Nothing all excellent"
Cons: "It was great! Nice job Delta !"
Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Pros: "Christina brown was amazing at gate"
Cons: "The main economy seats were far too narrow."
Cons: "It was a Great flight. I always enjoy flying Delta"
Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"
Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Cons: "Flight was delayed and completely packed so our family could not get seats together"
Cons: "No meal option and my video screen volume did not work"
Pros: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"
Pros: "great crew!"
Cons: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Cons: "Boarding at JFK.Always messy"
Pros: "Inflight experience was fine. TVs didn’t work but Flight attendants are friendly on Delta, cramped seating - but not unlike other airlines."
Cons: "Regular fare seat assignment not available prior to gate . Airport concourse F - poor - limited services. Customer Service seemed uninterested and unable to provide service both on phone and at gate. I’m a frequent United flyer & today’s Delta service experience made me more loyal to UA."
Pros: "Early and middle seat was open!"
Cons: "Coffee tasted like fish. :("
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "Not much. Boarding by "zone" works ok, but is no quicker than most other boarding methods."
Cons: "Boeing 767-400ER seats had no leg room for 6'+ traveller like me. The entertainment system was so old that there were no 115v outlets or USB ports. On a 7-hour flight, that is a significant problem for travellers today with multiple electronic devices. Finally, we were not told in advance that we had to go through security twice and through US Customs BEFORE leaving Dublin. So, the 6-hour layover at JFK was a complete waste of our time as we did not have to go through Customs there."
Pros: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Cons: "Boarding process was agonizingly slow and ineffective"
Pros: "Everyone who has a kid knows how challenging certain things can be in a flight and for me the combination of a night flight interrupting my baby’sschedule + a full flight it equalized disaster. My daughter could not get comfortable for the love of life and I just felt horrible and frustrated and what sucked most was the 9 year old and her obese father siting in our row that kept giving us weird looks."
Cons: "There’s NO room in planes between seats. It’s 2018 and new planes must be done ASAP to accommodate people better. I’m 5’1” and 110 lbs but adding my 25lb daughter siting in my lap before she turns 2 is absurd to expect that it will be comfortable whatsoever for us or the people breathing next to us. Please DELTA, lead by example and make sure your planes are designed with more room in between and around the seats. In my opinion, every seat should be first class."
Pros: "In a pinch they were able t"
Pros: "Everything was perfect !! Staff friendly"
Pros: "Great in every way"
Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"
Cons: "Check in lines were crazy long"
Pros: "Love the inflight entertainment and the usb plug for phones. Flight left on time and go in a little early"
Cons: "Did not love getting charged $2 for headphones and the girl sitting next to me getting them for free. Super annoying"
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating."
Cons: "Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year."
Pros: "App is good and convenient to use."
Cons: "The app went down just as we were getting ready to board and luckily i had a printed pass and it took some extra time to check in."
Pros: "really helpful and friendly service and nice seats."
Cons: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."
Cons: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."
Pros: "The plane, crew was clean, newer and had TV's in the backrests. Remember to bring headphones! Seats are tight, but the crew was friendly and may the flight experience positive."
Pros: "Friendliness of staff. Second flight was a newer plane - sweet!"
Cons: "For a long flight perhaps a little more in the snack department."
Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"
Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Cons: "Excellent service excellent pilot"
Pros: "Overall, the flight was very smooth and I thought the crew did a great job."
Cons: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Pros: "Early arrival. And service"
Cons: "I was assigned very last seat and there is no reclining option."
Cons: "long wait and delayed flight"
Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"
Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."
Pros: "Very professional and caring."
Pros: "plane had individual movies for free with each seat!"
Cons: "Flight was repeatedly delayed. Ended up being over 3 hours late to depart due to weather. Another delay due to mechanical problems."
Cons: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."
Pros: "Crew was great."
Pros: "1st class flight attendant sat through the entire flight (except for offering drinks and food early in flight). There were passengers NOT wearing masks through the flight but she wouldn't know that since she never left her seat"
Cons: "just about everyting"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "Spacing people out until this covid is over"
Pros: "Everything was great"
Pros: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"
Pros: "I loved everything! Best flight experience in a long time. Really easy, on time, great window seat, thank you"
Cons: "Me probably. You guys were excellent!"
Cons: "Not allowed unleashed dogs to take my seat or be in my flight"
Cons: "The plane had a mechanical issue that they needed to address (due to the fact that they prior crew did not address it) and we sat in the gate for 2 hours waiting. No worries water was offered by crew and the flight had no food."
Cons: "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."
Pros: "Crew was great"
Cons: "Absolutely no accommodation for seat assignments and the lady at the gate was so rude for even just asking to sit next to my fiancé even though there were tons of single people on the flight."
Pros: "The flight itself was fine."
Cons: "The gate change was not announced on my phone app (changed from E7 to D49). I hate leaving out of Terminal E at MIA. There is no point to having TSA Pre-Check if you have to stand in line with people who don't have it. I have to remove my liquids and laptop. It's such a shabby, run-down terminal."
Pros: "Crew was nice"
Cons: "Not enough leg room. They did a gate change and I almost missed the flight because nothing was announced and when I looked at my phone app it had the previous gate."
Pros: "Overhead bins were newly done with plenty of space since carryon can be placed vertical on side. Decide holder built into the seat was very nice."
Pros: "Nice staff"
Pros: "Pretty standard flight"
Cons: "Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents."
Pros: "The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight."
Cons: "The WiFi did not work and so no entertainment for a flight of almost 4 hours."
Pros: "Fast quick flight. Bags out quickly."
Cons: "Seats are far too cramped for someone who is 6,2."
Cons: "I hate Americans boarding process"
Cons: "3+ hour flight with no TV/ entertainment"
Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
Pros: "They got us there quickly."
Pros: "Ahead of schedule"
Pros: "Seats were too tight and too close together."
Pros: "Movie and tv selection was good. Boarding was a cinch, we took off exactly on time, seats were comfortable, too."
Cons: "Airline misplaced my boyfriend's checked back with our duty free Portuguese wine in it. It still hasn't been delivered to him the next day. They had three hours to get the bag on the flight."
Pros: "Nothing in particular"
Cons: "Outlet did not work"
Pros: "Friendly Staff"
Cons: "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."
Cons: "Everything. Had to sleep overnight in airport and was late coming home."
Pros: "Wonderful, again. Will fly American any chance I get!"
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Cons: "No tvs!!"
Cons: "the new seats are awful"
Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"
Cons: "Long delay"
Cons: "Small plane"
Pros: "Good serice,"
Cons: "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"
Pros: "More improved than the last trip I took with AA to Denver. Efficient boarding."
Pros: "The plane was sleek and clean. I had a good amount of room even in coach!"
Cons: "The flight was 3 hrs late, of which 1.5 before boarding, and almost 1.5 stuck in the plane."
Pros: "Flight not entirely sold out. So they let my 14 month grandson have an empty seat between my daughter and I. That was a great gift since he doesn't sleep and is jumping and crawling all over the place. And I'm sure the other passengers were breathing sighs of relief!! Also super smooth landing and nice flight attendants."
Cons: "Flying with an active 14 month old toddler boy and of his "stuff" is nothing less than anxiety provoking. Not much the airline can do.."
Cons: "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."
Cons: "Seats too small and the gentleman next to me was a big guy so crowded over into my seat some."
Pros: "Very friendly staff"
Pros: "The plane was new on the interior and comfortable."
Cons: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"
Pros: "Quick boarding. A bit of personality from pilot"
Cons: "The delay at gate was said to be 10 minutes- no update for at least 30. Almost an hour waiting for gate"
Pros: "No seat not comfortable."
Cons: "No legroom."
Cons: "Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers."
Pros: "Crew was very helpful Everything was on time"
Cons: "Very bumpy ride (not anyone's fault) Very uncomfortable seats"
Pros: "direct flight"
Cons: "airport hassles"
Pros: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Cons: "Seats are not that comfortable, no entertainment."
Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"
Cons: "I had problems with baggage and Allegiant staff at the airport were very unhelpful."
Pros: "Crew, check in and access"
Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Pros: "The crew was fantastic!"
Cons: "I wish there was at least a free beverage."
Cons: "I see no reason why the airlines cannot provide a beverage and snack - I think they still make plenty of money off our tickets and how much could this really cost them?"
Pros: "Cheap and direct no frills"
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Cons: "2 hour weather delay. Flight didnt arrive in Tampa until 1:30am. Hard time finding transportation from airport that late"
Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Cons: "Very uncomfortable"
Pros: "Great crew. Good on-time flight (early, actually). Smooth boarding."
Cons: "Standard no-frills gripes. Seat is tolerable but basic, no recline. No power, zero inflight entertainment, etc etc. They won't even give you a sip of water for free, which is just absurd in my opinion. They did give me a free cup of ice... so I guess ice + time = free water..."
Cons: "Good flight."
Pros: "Efficient, direct flight, outstanding price, quick boarding, left late but arrived on time"
Cons: "Nothing. I did not try food or entertainment on this flight."
Cons: "Short flight"
Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Pros: "Crew friendly and professional"
Cons: "Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person"
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Pros: "It was great"
Cons: "Allegiant Crew were very snotty and sassy... bossy even, like they were all having a bad day. The flight itself felt like we were falling out of the sky the entire time. Up and down up and down. Seat back tray tables were extremely small."
Cons: "Our Kayak reservation did not state that we would be a boarding level that did not allow for a carry-on item. This needs to be more clearly identified."
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Pros: "Great airfare, great staff, etc. Cant help that the passengers are idiots ! Love this place."
Pros: "Actual flight good and crew very accommodating"
Cons: "Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot."
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Cons: "I attempted to check in online and was unable to do so. Bad app."
Pros: "New plane!"
Cons: "Boarded too early!"
Pros: "I chose this flight knowing it was gonna be a little cramped and no snacks. But I loved the price, so I booked it. The unexpected bonus was the crew. They were down to earth and funny."
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Cons: "First flight being cancelled"
Cons: "Allegiant needs to put more than just school bus seats in their aircraft."
Pros: "Although we were late to our gate, the Allegiant staff made sure that we were able to board our plane on time."
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."
Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."
Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"
Pros: "On time"
Cons: "Boarding outside in the pouring rain!!!"
Pros: "That fact that they did not suply even one free bottle or cup of water is awful. I was very thirsty but did not get a drink because they chaged $2.00 for one bottle of water, and the is just plain wrong."
Pros: "World class"
Pros: "The text messages from United"
Pros: "Minimal amount of announcements"
Cons: "Seat was uncomfortable and toilets were in need of cleaning."
Pros: "Fast and friendly"
Pros: "Good job"
Pros: "Very helpful assistance staff, food and drinks delicious, excellent service onboard"
Cons: "At Denver assistance hadn’t been arranged"
Cons: "Only bathroom on the plane was closed due to issues. Plane was cold and cramped."
Cons: "What happened to complimentary snacks?!"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Cons: "Delays in flights were a disappointment"
Cons: "Missed connection due to mechanical"
Cons: "Crowded planes."
Pros: "Everything was very nice."
Pros: "Everything was on time and all the staff were professional and friendly"
Pros: "The variety of movies"
Cons: "No daily wifi"
Pros: "Not much. Did not get some"
Cons: "Delayed and cancelled"
Cons: "The temperature on the plane was cool."
Pros: "Fast easy."
Pros: "good planes, smooth ride"
Pros: "Nothing unusual every was smooth"
Cons: "Not applicable"
Pros: "Staff was nice!"
Cons: "I didn't like the luggage restrictions associated with our tickets."
Pros: "Curtial personnel"
Cons: "Late departures both ways."
Pros: "It was fine."
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."
Pros: "Suitcase arrived at the carrousel on time , much better than Houston."
Cons: "Delayed and got downgraded without refund of difference"
Pros: "United payed for the room and 20 bucks for food."
Cons: "Late. Missed the connection to Gillette and had to stay overnight."
Cons: "Unreliable wifi."
Pros: "There was more complimentary snacks available."
Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
Pros: "They worked me into the next morning out of Bismarck"
Cons: "Lack of hotel. They did not even offer a hotel."
Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
Pros: "That trip was great to Housto!"
Cons: "Didn't receive my carry-on when arrived in ELP. Finally got it the next day."
Pros: "Everything went smoothly"
Pros: "Quick boarding"
Pros: "It was fine!!"
Pros: "New plane, wifi, arrived 27 mins early"
Pros: "Perfect, but I did upgrade to United's business plus."
Pros: "I recoment it..."
Cons: "No complementary food!!!"
Pros: "We had a good trip. Thank You All"
Cons: "Lost all my luggage"
Cons: "Alcohol was to expensive"
Pros: "Relatively easy to change flights due to weather delays"
Cons: "United personnel did not seem too chipper."
Pros: "I made it to my destination"
Cons: "It’s Frontier so it’s not supposed to be amazing. Not having to pay for a drink of water would have been nice though.."
Cons: "A soft drink that doesn’t cost money!!"
Cons: "Window seat and a beverage"
Cons: "Plane was very late"
Pros: "Is good"
Cons: "Bathroom was beyond tiny"
Pros: "Frontier was smooth and efficient, didn’t have any issues."
Cons: "Delays, gate changes, lack of notification, last minute changes."
Cons: "Frontier is an airlines that doesn't care about its customer. Period!"
Pros: "The crew tried to make the delays suck less."
Cons: "Delays. Delays. Delays. And no communication with passengers. Flight boards were incorrect and the only information I could get was from the desk."
Cons: "one hour late"
Cons: "Late again"
Cons: "I had to pay $50 for my bag"
Pros: "I did not like anything about this trip. The check in process was a pain. The boarding was chaos... (Of course, same 2 careless ladies were in charge."
Cons: "I did not like anything about this trip. The check in process was a pain. The boarding was chaos... (Of course, same 2 careless ladies were in charge)."
Pros: "Went exactly as described"
Pros: "Plane interior was bright and new."
Cons: "Baggage retrieval. Chairs don't recline."
Pros: "The staff was a well oiled machine! Very funny & accommodating. They were all very friendly & helpful to all of the passengers. Everything was clean & orderly."
Pros: "Early, friendly staff"
Cons: "No WiFi"
Pros: "Our flight was delayed and the crew was very nice and took great care of us"
Cons: "The scheduled plane had a mechanical problem so we deplaned for alternative plan. It took six long hours to get another plane in. Meantime passengers stood in line for hours to make other arrangements. It would have been appropriate for the airline to call in extra staff to help stranded passengers. We missed the scheduled connecting flight and a tour. We got in at 1:00 am, 12 hours later than planned. We had meetings next day and were very tired because we got in so late"
Pros: "Got me to my destination. Made my connection. What was the entertainment?"
Cons: "Lack of complimentary beverages. High charge for checked luggage & carry on luggage. Too many additional charges. Enjoyed flying with other carriers better with amenities with cost equal to or less than cost to fly Frontier. Late departure."
Pros: "Flight attendants were great and can't beat the price!"
Cons: "Flight was delayed for over 2 hours and did not once get an update from frontier staff on what was going on...nor did they apologize for the delay when we finally boarded."
Pros: "The counter person was nice & did a good job of giving us our options DUE TO FRONTIER CANCELING THE FLIGHT."
Cons: "I was told that Frontier could not help us find another airline and that the soonest they could get me on another flight was 5 DAYS. I was told if I could find another airline on my own that FRONTIER WOULD REFUND THE TICKET PRICE SINCE I DID NOTHING WRONG. I submitted for a refund and was denied the refund. WTF frontier whats going on??"
Cons: "Plane was too hot"
Pros: "Personnel were great"
Cons: "Luggage took over an hour"
Cons: "50 minutes late with no warning"
Pros: "Atleast they fly to Souix Falls"
Cons: "They closed the check in area 45 min. Before flight, thankfully everything was on our phones and it's a small airport so the TSA got us through so we could Chek in at the gate. 3+ hour delay for "maintenance issues" (found out it was a paperwork issue the plain was fine the whole time). We boarded, then after an hour we were let off the plain to go to the bar, which was closed but they reopened for us, but no food. We were starting to figure out if we needed to rent a car before the rental places closed. Finally got back on the plain, and got to Denver. Frontier send an apology letter with a 50 dollar credit, we spent more at the bar while we were waiting. Frontier is only good for last minute cheap flights then they nickel and dime you to death. Their customer service sucks, the last time I was on Southwest with a delayed flight, (only about an hour late and the plain was late coming into Denver) they gave us a 200 dollar voucher right then and there, apologized a ton, and gave anyone over 21 a free drink. I'll be sticking with southwest even if it cost a little more!"
Cons: "40 minutes and still no bags"
Cons: "The same 2 screaming babies entire flights. Attendants allowed with no assistance."
Pros: "Boarding was quick and smooth"
Cons: "Entertainment: there was none."
Cons: "Well first our flight got delayed an hour and a half and then delayed another couple hours and then finally the flight was flat out cancelled till the next day which made us obviously miss our flight to portland that night and we had emergency prior engagements that we missed and a whole weekend we paid for that is now missed because we won't be getting to Portland until practically two days later assuming everything goes perfectly today. ( currently sitting in Sioux Falls airport)"
Cons: "There were several delays."
Pros: "I had a problem when I was printing my ticket. I called Frontier about the problem. They fixed the error, waived the extra fee and as long as she had me on the phone she walked me through the rest of my check in. When I got to the airport the staff at the Frontier counters were very friendly and courteous. The flight attendants were also upbeat and good with the passengers."
Pros: "About the only good thing I have to say about this flight was that the pilot was good about communicating what was going on as a result of bad weather in the area of our destination."
Cons: "Overall the Frontier staff was not helpful. They had no information and didn't really seem to care. The flight attendants were doing the bare minimum. And when asked a question they were not helpful and also didn't seem to care about the comfort of the passengers. Several of the overhead lamps on this plane were out. Even though we had to wait on the plane for over an hour before departing, no drinks were offered (unless you wanted to pay for them). I think there are things that can be done to make an experience more enjoyable even when things are not great. Like offering a free soft drink to passengers as they wait etc. Being cheerful can go a long way, and we weren't getting that from this Frontier crew."
Cons: "There was no food or entertainment so I could not make a judgement on these. With a short flight it is not needed."
Pros: "The crew was friendly, and conscientious. They had an excellent attitude."
Cons: "I'm 6'1", do you really need that 4" of knee room?"
Cons: "Have to pay for water,ridiculous!"
Cons: "I had to stay overnight in Denver, in the waiting area."
Cons: "5 hr delay with no explanation."
Cons: "Flight leaving Sioux Falls was delayed, cutting into the time needed to make my connecting flight to Orange County (SNA). No reason given for delay, weather was good, all the west from Sioux Falls to Orange County."
Pros: "Wish they had free snacks."
Pros: "Sort of cheap"
Cons: "Cheap at every level. Makes you feel unsafe. Are they cutting on cheap pilots too?"
Cons: "I did not know you all do not provide complimentary beverages and snacks. I did not know I had to purchase a seat to sit in for check in and only one carry-on was allowed."
Pros: "Getting off the plane."
Cons: "Everything else."
Pros: "We arrived safely."
Cons: "Was delayed when we landed for about 45 mins due to the fact that they couldn't get the jet bridge to the plane. We were delayed on our return trip due to plane being late. I guess that is what you can expect when you hire workers at minimum wage that don't speak English. I usually fly United and I remember why. I usually arrive on time or early when I fly United. The extra cost of the ticket is worth being on time."
Pros: "The flight was on time, went really fast. The flight attendants were awesome,funny, and collected. It was a great flight! Good job!"
Cons: "It has all great!"
Pros: "It was cheap, that's about the best thing that can be said about the flight. Otherwise it was pretty mediocre and Frontier charges extra for just about everything you can think of."
Airlines flying from South Dakota to Colorado have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South Dakota to Colorado
Masks required on board, masks provided on flights from South Dakota to Colorado
Social distancing seating
Middle seats unavailable to book on flights from South Dakota to Colorado
Testing for antibodies, testing for symptoms for flights from South Dakota to Colorado
Waiving of change fees. Search flexible flights from South Dakota to Colorado