Find Cheap Flights from South Pacific to Chicago

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

I don’t like anything

Food,customer service,entertainment and comfort

Attentive attendants i business class

Making my way to the bathroom during boarding I was instructed to return to my seat simultaneously as the flight attendant nearly pushed me to the ground in haste.

Excellent movies available. Decent food, regular water service, and pleasant staff. Will definitely look to fly Air New Zealand again.

Not enough legroom. But I'm 6'2, so it's the same on all airlines.

Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!

Comfortable seats

Please read notes above -

The bag service

The flight delays

The seat was very uncomfortable

Quick and easy

On time

The crew was excellent

Everything

Nothing

I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off

Entertainment variety Frequent drinks offered onboard

Insufficient amount of in-flight food portion

Customer Service was great

Afraid that the airline may need a backup plan in case people miss there connecting flights.

First time to fly on EVA, heard lots of good reports about the airline. It was not bad but I expected more. Was nothing close the service you get on ANA, Thai Air or even Philippine Airlines. Smile once in awhile EVA Attendants...

Food was the worst airplane food I’ve ever had. Entertainment and movie selection was not great. But it is geared more towards the Chinese market, maybe those movies are better. Crew was professional but cold as ice. Think I got one smile from a an Attended.

Clean plane

Food was horrible, flight Attendants are professional but cold as ice.

Crew was very kind

Food was not the greatest

Punctuality of Eithad Airways,cooperative staff and smooth process

Checking of irrelevant documents

That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much

1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience.

Seat was good.

We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing.

The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!

I don’t like anything

Food,customer service,entertainment and comfort

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

They provide blankets, eye patches for sleep, ear buds, and back pillows.

The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip

Comfort

Location of terminal.

There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food.

The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights

The boardin required a long walk to a remote terminal and then quit a long drive to the plane

Good service - food/beverages etc

The flight was delayed by 5 hours! The crew does not speak good English, the announcements were very difficult to understand. The crew was also not very polite in their mannerisms. They lacked professionalism in the way they conducted themselves. They seemed stressed and impatient.

I don’t like anything

Food,customer service,entertainment and comfort

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights

The food service, how nice the aircrew is.

N/A

Crew was friendly

Seat and paid legroom were more uncomfortable.

Flight attendants were very friendly, greeted everyone with smiles. They seem to accommodate most requests, just be polite! There were a few people on my flight that were not the most friendly to them, but the attendants still tried to help as much as they could. Food is pretty good. I mean, don't be expecting a 5 star meal, it's still airplane food... International flight so I got 2 free checked bags, which was really nice.

It's a small thing but the Chinese and Japanese movies only have Korean subtitles, it'd be nice if they had English too. Deplaning - the only exit is from the front of the plane, so it takes a while because there's 70-something rows of passengers.

Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!

Narrow Ailes make it difficult to board.

We booked our tickets and chose our seats and nowhere did it warn or tell us that we were located in a ‘safety row’ where the arm rest would not fold up. So we could not stretch out during our 12 hr flight. This was the most uncomfortable experience I have ever had on the multiple trips I have done between USA and Australia or New Zealand. The seat ordering from the kitchen was rarely available, even after the flight attendants had finished food service and pick up. The flight attendants weren’t very friendly.

Everything was really smooth in terms of transitions.

I didn’t like how people had different packages and I hadn’t realized that I didn’t have the food package.

Attentive attendants i business class

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

Compared to my most recent experience with Air China this crew, food and comfort were far superior. Admittedly that's a very low hurdle but this crew was quite good. Considering experience with three different flights the previously arranged wi-fi worked on none.

Unfortunately terminal personnel for mainland Chinese airlines have so far been horrible across the entire spectrum. Customer service never enters their minds. My reserved business class seat was given away because I did not check in at the gate in Shanghai before others. I don't know how that would be possible to accomplish when I checked in for the flight (same ticket) around 11 hours earlier in Kota Kinabalu. My connecting flight from Kota Kinabalu arrived over 3 hours prior to this flight departing and my checked bag did not make it onto this aircraft. When asked just about any question the answer was "we don't know" even when the answer is readily available. E.g. when asked whether the aircraft at the gate was that which we would be taking--same answer. I would hope it's not universal with these airlines but so far it's 2 for 2 considering my flights with Air China and China Eastern--they just don't seem to care about their customers. I've flown multiple times with EVA (Taiwan based) and never experienced such conduct.

It would be good if the Chinese Eastern Airlines employees worked to improve their spoken English for the sake of those who don't understand Chinese. The airport announces over the speaker system were especially difficult to understand.

On time

Quick and easy.

Every Delta employee that we encountered was professional and pleasant

entertainment and leg room on regular seats

delay, boarding process

The check-in for my first flight was great in Philadelphia.

There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected.

I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off

Nice flight. Good service but it seems women dont get service men do. Ie my wife.

Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets.

Entertainment variety Frequent drinks offered onboard

Insufficient amount of in-flight food portion

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

The flight was delayed over an hour to wait for a flight that had some connecting passengers-the delay caused me to miss my connection on the other side. I expect a full fligjtvto prioritize the paying customers who are already present, most of whom had connections to make. When I requested help rebooking my connecting flight in LAX, they gave me (rudely) a QR code and a “certificate” (piece of paper) that said the flight was delayed. The QR code was to check for updates for the delayed flight (useless) and the “certificate was not a help at all for rebooking my domestic connection on the other side. The flight was so late that there were no more flights out to my destination, so I ended up paying for a hotel and change fee $175+ to book a flight first thing next miening. Both the hotel and SWAir said that certificate was meaningless. Our flight over was bad too-very rude personnel at the desk, and stressed out flight attendants...miserable experience both times-never again. We pre-selected seats and both times we were separated. Save your money and pay more for an airline that has customer service because it will end up costing you more in the long run.

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

Making my way to the bathroom during boarding I was instructed to return to my seat simultaneously as the flight attendant nearly pushed me to the ground in haste.

The bag service

The flight delays

On time

The seat was very uncomfortable

They ran out of blankets, earphones on the flight

We carefully taken care . The Hotess were alright

Their food are ok

Nothing was spectacular.

No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns.

Entertainment variety Frequent drinks offered onboard

Insufficient amount of in-flight food portion

The crew was excellent