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Pros: Got us to our destination.
Cons: The seats are basically a covered board that don't recline. For a short flight it is OK, otherwise if you want comfort beyond that, this is not your airline. Flight was delayed due to an IT issue and we couldn't board. Perhaps a backup plan for the future. Paper and pencil doesn't break down that easily as a backup option.

Pros: Crew was horrible and frontier sucked as always

Cons: Everything is ok

Cons: Flight delayed 2hrs for no reason!’

Cons: We really need free drinks

Pros: Cheap flight
Cons: Frontier intentionally makes you uncomfortable so that you purchase more “extras” that are standard on other airlines. During this flight there was also a lot of confusion and poor communication for boarding for myself and other passengers. Masks were not enforced on the flight and the passenger next to me didn’t wear his at all and was also smoking his vape pen during the flight.

Cons: Airplane was packed, no social distancing, and very limited leg room. Big room to improve safety standards and comfort.

Pros: Friendly staff
Cons: Gate agent wasn’t available until boarding

Pros: We finally made it to the destination
Cons: the flight was delayed more than once. and it seems to be common on this route

Cons: When I was at the ticket booth checking my bag. The young man was rude to me and acted like he didn’t care to help. I told him I would also like to add my ktk aka pre check on to my ticket and he said he couldn’t do it. It seemed like he didn’t know what to do. I almost missed my flight due to not having pre check on my ticket. Every airline I’ve flown has never gave me this problem. I get anxiety more than most people do and this guy just made it even worse. I ensured I gave my the right numbers/letters for my pre check and he still couldn’t get on the ticket. I will never fly frontier airlines due to this

Pros: n/a
Cons: I got a notification that my 11:20AM flight from MIA to ORD is delayed for 5 minutes. Upon arrival in airport, I was told that there's a mechanical problem with the plane in ORD and that the plane hasn't left ORD (flight time 3:20). Thankfully, we had a place to stay for a day so we asked to be re-booked for the flight for the next day. Others took a refund and went to book a flight on a different airlines. Others had to wait until arrival of equipment and their plane didn't leave until 8:15PM that day (meaning they had to be in the airport for 9 hours!) I understand that the airline has limited amount of equipment and crews, but earlier notification would have been appreciated

Cons: Air traffic control issues kept us from leaving on time. They did a good job of catching us back up, and even though we were late, they made up time. I like the design of the plane where the seats are thinner and there is more leg room. I had quit flying Frontier because of the measuring of the carry ons, feeling like cattle being herded, etc. This was a better experience, with the exception of the carry on expense. With that and charging for every little thing, your prices are not any cheaper than any other airline.

Pros: Flight arrived very early
Cons: At check in staff were trying to make me check in a bag that's a carry on size. I have carried this duffle bag as a carry on for years with various airlines. I had a normal size duffle bag ands tag at check in were being extremely pushy advising me to pay an additional $40 to check in my duffle bag. He stated if I didn't check it in now they would make me pay an additional $60. I decided to take the risk and not check it in and I had no problems with my bag at the gate. I'm not sure if this is something they do to profit more money, but it was definitely an inconvenience going back and forth with the staff about my bag.

Pros: All employees I interacted with were very friendly. Return flight arrived early.
Cons: I thought I had found a great deal when I bought my Frontier ticket. Later, I learned they not only charge a fee to check a bag (increasingly common) but to carry on a bag. Basically, if your travels require, you know, clothes or any personal belongings, you'll be paying an additional $30-60 each way. In my case, it was an additional $70 total which means it was no longer my perceived "great deal". On the first flight, I thought I missed the beverage service..oh well. On the return flight, I realized they apparently don't even do a true beverage service because I finally had to ask an attendant for water just so I could take my medication. What else...it was an international flight and they had zero writing utensils to lend to fill out the customs forms. When I arrived at the airport for my return flight I discovered they were the only airline for which you couldn't check-in at a kiosk. This resulted in being forced to stand in the only giant line when I didn't even have a bag to check. After realizing just how cheap Frontier has become--and that it ends up costing much more, I will never fly them again.

Pros: Flight crew was excellent. Other ticketing agents helped to ensure that we made the flight.... in spite of the uncaring one...
Cons: Seats are super uncomfortable and tight... First ticketing agent calls out our flight... last chance (we were starting the kiosk process) - I call out that we are Chicago flight. She rushes us to the ticketing agent at the counter (46 minutes to departure).... ticketing agent at counter says "You'll have to stand in line over there for the next flight... should've been here 45 minutes or more..." I make my case (loudly) that we ARE here in time, and that we will only be delayed because she is dragging her feet. supervisor comes over and does something; tickets spit out and we are off to run to the gate. Make it; but way out of breath; and there is still plenty of time to board the plane.

Cons: crowded seats, no room for my knees, since the kids behind us had little room they were constantly kicking our seats and crying, the aisles were too narrow, the seats were uncomfortable, we did not understand that we had to pay an extra chg for our seats which should be part of the original charge (that's ridiculous!), had to pay an unbelievable extra chg for something to drink, and then if that wasn't bad enough, we had to wait for over an hour for our luggage! Never again will we book Frontier!

Pros: Not only were my fiancé and I hit with $130 in fees for baggage, the night prior we decided to upgrade our seats to row 1 for extra leg room for an additional $90. Little did we know for that price we'd be jeopardizing the ability to reclining our seats...on a red eye flight. I'm incredibly disappointed in frontier. I use to fly them frequently to/from SFO to the Midwest and the quality of service has decreased tremendously! These additional fees you tack on are taking advantage of customers and unethical. My family and I will not be flying with Frontier again.

Cons: Only airline in the airport with delays from a snow storm 3 days ago!! About 7 hours in the airport with multiple delays before it was canceled. No other flights available for a week. Refunds available (supposedly) but had to wait in lines over 10hours long or through their phone service with significant waits before being routed to their website which was pointless. Some people were waiting over 10 hours to pick up their checked bags from previously canceled flights. Hundreds of flights were canceled the day before as well. Again, this was the only airline in the airport with these issues. Other flights were leaving without problem. I will never fly frontier again.

Pros: I enjoyed that I had an aisle seat when I chose a random seat instead of paying for one. The crew seemed nice, a little overwhelmed but I had limited interactions with them. Boarding was fine and I was relatively comfortable on the plane.
Cons: I did not like that Frontier allowed for multiple people on the plane to yell and scream about the flight being delayed and how terrible their service was using lewd, degrading language that I felt unconfortable listening to after spending 6+ hours traveling before I even got on the plane! As a holiday traveler I am aware that there are delays and things are congested, maybe I'm the only one. I did not enjoy that I had to be subjected to that while sitting on an airplane that landed 45 minutes before even reaching gate. This continued on to the baggage claim section for another 45 minutes until finally I told the guys to shut up! The 2 men should have had security called on them or taken to another room to air their grievances instead of subjecting the rest of us to their tirade. I was extremely uncomfortable and disappointed in the way Frontier airlines at O'Hare handles disgruntled passengers and will most likely not fly Frontier again despite having a relatively enjoyable flight.

Pros: Flight was at a low price and convenient.
Cons: Mobile app was not working correctly and a ticket agent helped me purchase there at a discounted price. On the way back the ticket person didn't help at all and said she knew they were having problems with the mobile app. Said she could do nothing and quickly gave me a customer service number to call. Wow that was really effortless. If you have an app to purchase at a lower price for carry on and it is not working then have a back up plan to help you customer get what is advertised. Like it was a bait and hook. Besides that everything else was OK.

Pros: The flight attendants were fairly kind and considerate when going about their job.
Cons: I fly a lot and have taken a fair share of disappointing flights but this one certain hits the top. The boarding process was chaotic; the woman at the counter was down right rude and did not once make eye contact. The flight crew was close to useless when people were taking too long to be seated or placing bags in the overhead. I cannot rate food or entertainment because frontier is too cheap to even hand out tiny bags of mixed nuts. You certainly pay for what you get. Then we all waited 45 minutes for our bags to be unloaded at baggage claim. That is an unacceptable amount of time! Only for me to realize my bag was lost and somewhere in Mississippi. I've been traveling as a frequent flyer member on united and American for five years and I was considering joining frontier'/ program but after this experience I need to reevaluate.

Cons: I showed up to get boarding pass and no one was at counter. I waited and when she finally showed up she wouldn't let me check my bag that I already paid for online saying I must be there 45 min prior. I was exactly 45 min prior but waited for someone to come check me in. Therefore I JD to open up my suitcase and throw away every product I had since I was carrying my bag on. Trying to rack my brain if that was everything I ran to security. They ran my suitcase through scanner and checked my suitcase 3 times which took a very long time all bc of a wine key I had and forgot about. Finally finished I ran to my gate only for them to tell me it was too late. I am a frequent flyer and am very aware of what to take and not to take on a carry on. But bc it was supposed to be a checked bag it was a nightmare. I have never missed a flight and I have always gone through every airport in the states and internationally quickly and stress free. I will not be flying with frontier again.

Pros: The crew were the best flight crew I have had, funny, enthusiastic, happy to help and very friendly. If all your crews were like that it would be awesome

Pros: The plane did not crash. That is the only positive aspect of the trip I could come up with.
Cons: I paid for my checked luggage, which was expected and fine, however I was told my carry-on bag was okay but it was not. After my ticket had been scanned at the gate and I was already halfway down the gangway, a gate agent began yelling at me to come back. The other passengers looked at me like I was a criminal or something and it was quite humiliating. The agent said (rather rudely) that I had to pay an additional $40 for my carry-on. I explained that I was told the bag was fine when I was at the ticket counter but they did not care. They further informed me that I was paying $10 more for my bag than I would have at the ticket counter, leaving me feeling scammed. I emailed the company immediately upon arrival, explained the situation, and asked for a refund of the carry-on fee given the unusual circumstances. I was flatly refused. Horrible experience, horrible employees, horrible customer service, horrible airline. Their ticket prices might be low, but that only seems to be to lure customers in so they can be tricked and swindled for more money. I paid more for my bags than I did for my ticket!! This company seems to operate on a "bait and switch" business model and through some research I did on them following this experience I found they already have compliants against them to the Better Business Bureau. AVOID THIS AIRLINE AT ALL COSTS!!!

Cons: The highway to the airport in Phoenix was shut down due to a murder on the highway. I took an alternate route. Then the construction at the airport and the signage was terrible. I stood in line curbside to check my bag at what I thought was frontier but it was delta. By the time I got to the frontier desk, they closed the flight. They said they could get me on the flight but not my bag. My bag had my sales materials in it. It had to go with me. I ended up on a United Flight. Cancelled Frontier and they charged me 99.00 to cancel!!! And I had trip protection but it does not cover incidents like this! UGH! It was my first experience with Frontier. I did not know they were fee heavy. I will not fly them again.

Pros: I sat in the first row, so the leg room was pretty good.
Cons: Kayak quoted ticket prices in search results that were not consistent and I didn't know off the top of my head that Frontier makes you pay for all luggage, even carry ons. The woman at the ticket counter did not notice my luggage and let me know that I needed to pay extra for it, so I paid twice as much at the gate ($60) after being pulled out of the boarding line. These results should be marked differently so it's not so difficult to figure out which tickets are actually less expensive. Only water on the flight (unless you want to buy a can of soda for $5), only one chance to get water, food is also only for purchase. No entertainment options. An oil slick of grease and grime over my window. Very, very unimpressed.

Pros: Newer jet, clean, smooth flight
Cons: Two of the three flight attendants were a little obnoxious. Before we took off, the female African American attendant openly said that people weren't listening to her about stowing carry on bags and said "this is like dealing with a bunch of 2-yr olds" uncalled for in my opinion. The only male attendant was insincere on his announcements and it's the first time I've ever flown (hundreds before) where on two occasions he asked for people to clean up after themselves. Also the lines at the sole checkin desk in Seattle was too long. Should have had more than one person checking people in. I'd not recommend this airline if I was asked today what my opinion was.

Pros: The actual flight itself was smooth and as expected.
Cons: Everything else but the actual on air time itself was awful. At ORD the lines were short/fast but the agent was a little rude, it was my first time flying Frontier so I just had a few questions and she made me feel like I was annoying her or wasting her time. At the gate the boarding process was as expected, except I think the gate agent could have done a bit better crowd control, it was really cumbersome to get across the multitudes of people with unassigned seats or later zones that were clogging up the entrance just standing there. The flight was smooth. Upon arrival at PHX luggage took upwards of 30+ minutes to arrive and some passengers had to wait much longer. My luggage arrived damaged. I filed a report at the Frontier desk but their response was to ask me to leave my broken luggage there, take my items in clear trash bag and wait for a voucher. How am I supposed to take my items to a hotel for business meetings in a trash bag? That's not an acceptable solution to a problem I did not create, baggage handlers did it. When I got to the hotel I realized that the items I had on the front pocket of my luggage were tampered with and one item was missing. I was told I could go spend the money to replace my luggage and bring them back the receipt, and then leave them the broken luggage cause and I quote "you can't have it all". What does that even mean? I can't have MY luggage? That I brought in perfect condition and the baggage handler broke? Come on. They did not explain if they would offer a refund immediately upon receiving my receipt, it was all very rushed and vague and I was going to miss my transport so I had to leave. They did not give me a claim number or a number to call back at. Nothing. I wasn't even being rude or loud or annoyed like some customers get when these things arise. I understood perfectly that it was an accident and these things happen, but I still deserved a proper response and decent treatment, since I just paid $45 for a checked bag only to have it be broken. On the day of my departure from PHX I arrived at the airport on time, 2 hours and 15 minutes earlier from my departure. I stood in line at Frontier for an entire hour to check in my luggage even though I had checked in online and already paid my fee. I asked if there was a place for people who already were checked in and a rude airport staff member told me to just "get back in line". After waiting in line for that long suddenly the desk agent yells to all the passangers from a flight to Denver to move up to the front of the line, so about 100 or more people move ahead of me despite the vast majority of them having arrived late. I understand their flight was leaving earlier but what about our flight? How is it reasonable or fair to reward people for being late and make people who have been dutifully and calmly waiting in line FOR AN HOUR standing with heavy bags wait even longer? The whole thing was just terrible!

Pros: I didn't like anything. Nothing was handled well.
Cons: Flight was delayed six hours. They didn't communicate the initial delay until 10 minutes after we were supposed to board. The gate attendants were not knowledgable. We were supposed to board 4 hours later and didn't make it on the plane till 5 hours later. Then they forgot to get gas so we were stuck on the plane for another 45 minutes. Flight attendants didn't offer food or drink and kept saying everything was for an additional fee. Nothing was provided. I will never fly with frontier again and am seriously concerned about my return flight.

Cons: The flight price looked great and like I was saving money, I was very wrong. By the time that I was charged to select my seat, pay for my one bag, and pay for a soda on the flight, I could have flown a different airline and saved money. The flight was delayed both ways. The way home was even worse. It was delayed 4 hours because of three different issues and we had to change plans. The crew was extremely rude to people who were inquiring about the delays. I will never, ever fly this airline again...

Cons: We were delayed 3 and a half hours because of a water leak. Shouldn't that have been checked the plane the night before since we were the first flight out? Since we were delayed, they decided to give us breakfast vouchers (very nice) but they gave it to some people then not to others. When they finally decided to give them to the rest of us, we had 30 minutes before we had to board again! We could have been doing that with the 3 whole hours we had! I won't be flying frontier again, that's for sure!

Pros: The cost seemed to be good up front, but...
Cons: This airline is full of hidden fees. If you are traveling with someone and want seats next to each other, you have to pay an extra fee. Also, the airline only allows you to have a personal bag (a purse, laptop bag) for free, but they charge you for a carry-on. I had to pay $40 EACH WAY, so it ended up costing me $80 to travel with a carry-on. The return flight was delayed multiple times with no explanation as to why. Frontier was the only airline with delays, so it wasn't the weather. The seats on the plane do not recline, are not padded, and are overall not comfortable. I was overall disappointed with my experience with Frontier. It seemed like a good deal at first, but after paying all of the extra hidden fees and the delays, I would not recommend this airline.

Cons: The discount terminal at LAX was a zoo. The flight was pushed back multiple times, with gate changes, and I think we left almost three hours after the scheduled departure. There was little acknowledgment of the delay -- something like a free beverage would have been nice to make up for the scheduling inconveniences. The flight itself was very spartan and the lack of cushioning or reclining made it a pretty uncomfortable few hours. After touchdown, we were on the tarmac for at least forty minutes waiting for a gate to open up. This was not a good experience -- I felt like a fifth-class (or lower!) traveler and I will probably pay a little more to avoid flying with this airline in the future.

Pros: Getting off the plane.
Cons: For starters, we scanned our tickets at one gate and boarded at another. First time I've ever seen that. There weren't enough Gate Agents to manage things so I waited in line for 40 minutes to pay your ridiculous $60 carry on fee. By the time someone was able to help me, my boarding group had already boarded. I ended up paying the fee and was forced to gate check my bag anyway as all the overhead space was taken up by the time I got on the plane. Nice work on your end milking that $60 from me. Since I wasn't able to check in ahead of time, I was stuck in the middle seat (I'm 6'5"). I would have happily paid an extra $250 to not sit in the middle, but thats besides the point. Just as I'm about to close my eyes, your stewardess gets on the PA and starts hawking Frontier credit cards for 20 minutes. If that wasnt bad enough, she had the audacity to shove an application in my face and remind me 'its the best credit card in the industry!' The credit card pitch and "buy 3 get 1 free' happy hour offers made the flight feel more like a sad Panama City spring break than a return flight after a long business trip. Alas! We landed at ORD 'on-time' which is always good for Frontier's stats. Unfortunately, we sat on the tarmac for 30+ minutes waiting for someone to man the sky bridge. Oh, and it was a nice touch deplaning in the international terminal returning from a Kansas City flight. Long story short, Frontier is now in the same category for me as Spirit Airlines. You fooled me once, but you wont fool me again. I'm just glad it was a one-way ticket. PS: when did airlines start soliciting tips for the flight crew? In all my years of traveling, I have never seen that before. Embarrassing.

Pros: Nothing except the flight attendants tried to be pleasant
Cons: On a Friday night the flight was over 4 hours late. There was nobody at the gate the entire time and no notifications on the board we had to find it by calling customer service or notifications on our phone that were confusing. No apologies or explanations were ever offered. No refunds and to add insult to injury when we finally got on the flight they still insisted on charging for a soda. The seats are barely better than sitting on a bus, hard plastic with minimal cushion they are narrow but the leg room is adequate. They took away an entire day literally noon to 9 pm from everyone just wanting to get home or a get away weekend in Chicago and offered nothing, in 2 hours they could have sent another plane from the hub in Denver but felt it was better to ignore probably 150 customers for 6 hours. they could have rescheduled the flight for a later time allowing people to leave the airport and come back or given people food vouchers none of which they did. They could've done a lot of things but chose to be a low-cost airline which they must have felt somehow validated poor customer service.

Cons: Our flight was scheduled to leave at 4:15, their was another flight at the same gate scheduled to leave at 3:45. It was unsurprisingly not enough time to board the flight before. While in that extra time of waiting for our plane to come to the gate after the flight before took off a hail storm hit. Had we been on time we would have avoided the storm. We also taxied in Chicago for over 20 minutes waiting for our gate. I ended up missing two of my buses to my final destination which was very frustrating.

Pros: The flight landed early.
Cons: We spent 15 minutes taxi-ing off and on the runway. Baggage was sent out 27 minutes after passengers left the aircraft. My seat was at the end of the aircraft, and I had to pay extra for that, and had sticky gum all over it. When I told the flight attendant, she said, oh no, really? The flight attendant did nothing to help me be reaseated or clean my seat. After a passenger vomited, the flight attendant did not help the passenger by providing anything to cleanup. The aircraft stank of vomit as we sat in the runway for 15 minutes. The flight attendants woke me up to sell their credit card, but not to provide refreshments/water. The announcements went on for over 10 munutes. My seat was surrounded by screaming and crying infants and nothing was done to help those mothers calm their children down. The seats had very little leg room for anyone my height and taller (5'9"), despite having to pay for the seat. I will not fly Frontier ever again. The upfront low price doesn't reflect the baggage, carry-on, and seat add-on fees, so it's very deceiving.

Pros: It was a short flight.
Cons: This is as much against kayak as Frontier. If you display a price that includes all fees and taxes then that's what you expect a particular airfare will cost. When shopping on Kayak most people are looking for the best deal. If upon the day I fly I effectively have to pay the equivalent of the original fare AGAIN just to carry on my bag then I feel deceived. If I had known the actual cost to fly Frontier the day I selected this fare I would never have chosen Frontier. And I never will again. The ticket counter employees are obviously tired of hearing such complaints as well. They are a surly bunch.

Pros: Staff was friendly
Cons: The most narrow and hardest airline seats I ever sat in. I was consistently elbowed by the women next to me. Very uncomfortable seats. Also the website was very misleading telling me the flight was $143. When I went on the site to check in the day before the flight it said I had a balance of $80. I was very confused. Also your site was not that easy to navigate around to do the check in. I fly often with other airlines and never had this much trouble finding on your site where to go on it to reserve my seats. I am sorry but I will never recommend Frontier nor will I fly with them again. It's bad enough flying these days with all of the additional charges, People bring all their carry one on board, security and delayed flights. I want the best and easiest check in and a better seat which would of been really nice yesterday for our flight since we sat on the Tarmac for over two hours with a rain delay. That means I was on your airline for almost 5 hours. Because of it my back and neck are hurting still today.

Pros: I liked the low price
Cons: I didn't like that as a disabled young person the airline did not accomodate my injury. The previous 7 times I've flown since my injury each and every airline has given me priority boarding AS WELL as priority seating with more leg room. I cannot bend my right knee enough to sit in a regular airline seat. The entire 4 hour plane ride I was in pain and had to consume more then normal pain medication to make it through the flight. It's absolutely unacceptable in 2016 to comepletely disregard persons with disabilities when it comes to flying. I plan on writing a letter to Frontier airlines, as well as any affiliated companies they work with. I will not rest until it's assured this does not happen to anyone else.

Cons: Seriously, it was a horrible experience. Everyone complains that they're misleading with the cost, but it really just adds up to what you pay on other lines, maybe slightly less still. BUT, so not worth it. Spend the extra money elsewhere. Terrible customer service. Seriously, there were 3 people that were nice, everyone else was flat out rude. Both on the phone and in person. And I was nice to them even though I was really upset, which was hard to do. Our first flight was delayed 8 hours for maintenance. We got a $10 food voucher and a $100 flight voucher. Not the best compensation considering the duration of our time in the airport and the cost of food, plus the fact that our flight was more than $100. We couldn't use the flight voucher on our return flight because it was already booked (even though a supervisor prior to that said we could), so that was worthless since I have no interest in flying with them ever again. I found out later that the flight voucher can at least be used for baggage and seat selection on the return flight, which no one mentioned even when I specifically asked multiple people (including a different supervisor) what it could be used for. But that didn't help me out either since... the flight back was flat out cancelled 40 mins before it was due to leave because they didn't have a crew to fly it due to weather issues elsewhere. The next flight they could get us on was two days later or 2 weeks later... We got a refund, but of course since it was such short notice then booking on another airline was far more expensive and they don't make up the difference. It seemed like Frontier runs things so tight that they don't have any backup plans for what I would assume are not wholly uncommon things, like maintenance and weather issues. And, as other people have pointed out, they were the tiniest seats I have ever seen. All I could think once we got on the plane was, "Thank God I'm not fatter or taller and thank God we weren't stuck on the plane itself!"

Cons: I arrived at the airport 2 and 1/2 hours early for my flight... When I get there the line to just check a bag is swirling around the airport. I was disappointed I'd have to wait in said line but I went to the end to start the process of getting it done. About 30 mins into this line one of your employees starts calling off flights ones I'm assuming wee leaving soon so those people got to cut to the front of the line. A respectable thing but also very frustrating for the people actually waiting in line because it stopped movement completely. After they get those people out the line starts moving again but the one person controlling the line leaves and the people in the back feel untitled to bumrush forward and open up one of the crowd control polls and get to the front at which point everyone else is stuck to wait for the back of the line to go first. No one stopped them just let them go right ahead and make me wait. So at this point I've been at the airport for about an 1 hour and 15 mins. Not even through the line. As I approach the front finally an employee comes out and closes the crowd control line that made it possible for everyone to cut when I pointed that out they gave me excuses and were very rude. My flight was boarding in the next 45 mins and closing gates in the next hour or so. Next they start calling flights again ones that need to get through because they won't make their flight if they won't. My flight home is one of those. I'm at the front of the line so I figured I'd just be allowed to check my bag and get going but instead she lets people that I watched walk in less then 15 minutes ago go in front of me. I was furious I had been waiting 1 and 1/2 hours and people who showed up 15 mins ago are probably going to make MY flight while I wont.. I point this out to the lady and she says I'm just trying to get everyone to their flights and I do appreciate that but they were going about it all wrong. I finally checked my bag with probably 40 mins to spare before doors open to board and 1 hour before doors close. I turn the corner to look at security and feel defeat because I know there's no way I'll realistically make it through I turn around to talk to a supervisor about what she can do.. Get me on another flight? At least tell me they will work on their tactics of the bag check line. But instead the supervisor tells me that I have to try to get through security and that its my problem and they will deal with me at the gate if I don't make it. I hurry into line at security and we are not moving. All of a sudden the security line starts picking up because they brought the dogs out. I get through security with about 3 mins to spare I start running I get to my gate on the dot of gate close and the only reason I made it is because of delays due to maintenance which I had asked to reseive updates on my flight that wasn't given to me.

Pros: The entire experience was horrific.
Cons: Flight was delayed by 4 hours. Reason being there was no crew due to the reason there was a snowstorm in Denver. Second, there was afamily ask for sitting in front of. The kids were out of control the parents nor the flight attendant said anything. The kids were banging on the armrest and the table. BirdTo you, I say you have won over the heart of my best friend. You have won over my heart, and the hearts of all of her friends and family. We’re giving her away to you, know that you’re marrying one of the most wonderful women in the entire world. May you cherish her, the way we all have. May you love her the way we all have. May you overcome any challenges your future faces. To you, I say thank you. Thank you, for making my best friend’s dreams a reality. Thank you for giving her the fairy tale she so very much deserves.Third , the turbulence was horrific!

Pros: The crew was very pleasant. The flight was the cheapest I found. The pilots on the round trip were very capable.
Cons: The reason why it's so cheap is that they charge for everything. For some reason the site combined my first and middle name. I noticed when checking in and was prompted to change it. I was then showing a $400 balance even though I had already paid for my ticket months ago. I called customer service and they luckily updated it for me. The person then proceeded to tell me if I check a bag, bring a carry one, or want to choose a seat, there will be a charge. $60 just to bring a checked bag (27 lbs by the way) round trip. I opted not to spend even more money on the carry on and seat. I've seen other airlines charge for seats, but they're typically upgrades and you can choose another available seat for free. Not Frontier. If you don't want to pay the site tells you it will choose a seat for you. I don't know what the point of checking in 24 hours in advance is juat to be put in the last group no matter what. Speaking of seats, these were plastic, tiny, and uncomfortable. Speaking of uncomfortable, the plane felt like it was going to fall apart with even a hint of turbulence. Overall not great and I may have to go elsewhere for plane trips in the future. But that's up to Frontier.

Pros: Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays.
Cons: Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline.

Pros: Point A to point B
Cons: This is probably a common statement, but I will never fly Frontier again. Kayak costumers should be especially wary since Frontier's main strategy is extracting fees for things everyone expects to be free. You will pay $30-40 for either checked OR carry on bags You will pay $15+ just to have the seats you bought next to eachother. You will pay $20 more for any of those seats to recline at all This would be ok, but the bag fees alone more than erased any savings I got on the tickets.

Pros: The fast boarding
Cons: The price of the flight did not include information about the luggage and seat fees. As a dependent of an active duty service member, I have never had to pay for luggage. Ever. And to have to pay for a seat on the plane, an additional $150 round-trip for luggage and pay for water on the flight too, it made me very angry. I will never use Frontier Airlines for any or my travels, nor will I ever recommend that anyone uses them either. In fact, I have already told friends and family to avoid Frontier because they are a total rip off!

Cons: PAYING FOR A CARRY-ON?! That's bad form. Paying for sit down after we have already bought tickets? Just be up front with your costs. Thankfully I called the airline and was told if I didn't pay for a seat, one would be assigned for me on my boarding pass. I was not going to pay even more to actually sit on the flight. Two flight attendants ignored me and when they came to our seats they wouldn't even look at me when I smiled at them and was curious about food. I saw it done to other passengers too. I was extremely disappointed by that. Furthermore, Frontier needs to know how long the flight is going to be. Don't be guessing and then be surprised there is no gate available for you. I was told the flight will be 3 hours and it was advertised as such. In the end it was only 2. That in itself is fine, but where was the organization of the company when planning the flight, especially since the flight itself was smooth overall. I just found it weird. The seats were nice and clean. At least the captain updated us when he could. That, I appreciated. Overall, not the best airline but they'll safely get you fro point A to point B and for that I am thankful.

Cons: Was not informed of the extra charges for carry on baggage. No food or even snacks included in the trip...not even the basic things like water, blankets and earphones. This was not made clear or indicated in the ticket when I bought it. Would have never bought the ticket if I knew that was not the real and total price. On top of that ... there are no checks in place to make sure that all the passengers had paid for the carry on. I paid but I will dispute the charge and get it back based on the aiirlines' inconsistent practice regarding that. The policy is not enforced on everyone.

Pros: Great service and sit was comfortable I have the ones in the front
Cons: They should offer some complimentary food or snacks part of the fare even they charge more, Just how United does, Doesn’t have to be big but something,

Pros: Accommodating fast and great landing.
Cons: Free carry on bags

Cons: That’s everyone should keep their mask on

Pros: Noooooo
Cons: The check in staff. Had No sympathy that I had to leave my things because I was not charged the 1st time I went. But I. The way back u was getting charged I had the same bags as the 1st flight. Then 1 of my kids mask broke and I had no card mask should be giving out if a person is not weak g one. I am very unhappy with spirit

Pros: I have flown with Spirit before and overall was as expected.
Cons: We got a fabulous deal and I realize Spirit offers less amenities to keep prices down but I think water should be complimentary.

Cons: After landing we were told that our gate is busy, and we need to wait another 20 min, but it took like around 40 min to get parked at the gate. After flying non stop for 4 hours waiting another 40 min in the plane is just too much....

Cons: They kicked me out of the exit row seat I paid for, because I am wearing a boot (which I understand in some way). Someone asked to go to the bathroom in front of me and then peed with the door open. When the flight landed, everyone rushed the aisles like we were in a third world country. Hate this airline, never flying them again or paying their damn $45 carry on bag fees.

Pros: Flight departed early and landed almost 40 minutes early. Good service. Nice crew. I paid extra for the big First seat.
Cons: Still no frills. No internet. No power for your computer. No reclining seats.

Pros: Fast boarding and on time departure
Cons: Lack of complementary food or beverages as well as lack of any entertainment options

Pros: The flight was very smooth and on the return home we landed an hour ahead of schedule. Food was offered a couple times during the flight.

Cons: I had to pay $110 for a back pack and skateboard as carry on items from LAX to Chicago

Pros: Fast & quick service
Cons: Not even water was offered at the flight

Pros: There wouldn't be any entertainment. Seats were plastic fantastic but reasonably comfortable.
Cons: The baggage rates are unbelievable especially if you don't sign up when they're being booked imagine $26 for a bag in the overhead compartment?

Pros: Cheap airfare
Cons: Delays with no information or updates given at the gate or on the website! Once on flight, we were informed there will be limited cabin service with nothing else to drink but water!

Pros: originally I liked the low fare of the ticket
Cons: being charged for everything prior to boarding and after boarding which ended up costing over $100 more. Also the limited space is so confining it was to the point of uncomfortable. Next time I will spend that extra $100 to buy a higher fare on a better airline that doesn't nickle and dime you to death.

Pros: The attendants were nice. The pilot was kinda funny.
Cons: I didn't do my research.... A carry on cost $55 at time of checkin. Most seats do not recline. Beverages/snacks...even the basics cost. No onboard internet. I'm sure these are all things I could have found out with a little digging but I was buying a ticket in a hurry at the last minute. Not blaming anyone but myself but Spirit is not the airline for me. I got the feeling they promote themselves as a budget airliner but when you add of the costs of a carry on a account for the missing comforts I felt like there wasn't much savings in terms of experience. This is not for airline snobs...which I guess I am.

Pros: Cheap flights.
Cons: We were told our flight was downgraded and that 35 passengers needed to switch thier flight as there was no seats available. We had a group of 5 people and 2 did not have seats. So we volunteered to switch our flights as we were told we would leave the following day at the same time all together, get a hotel for the night, food vouchers and 2 free round trip flights. So when they were switching our flights they booked 3 out of the 5 who volunteered and they told us we could not be on the same flight. Eventually they got us all on the same flight but that was 4 or 5 hours later. In regards to the food vouchers we were informed we could only use them in the airport but we were not allowed pass tsa as we did not have boarding passes. We then asked about our luggage as we had checked them in when we first arrived and they informed us they pulled them out of the flight and they were going to be at luggage claim. When we tried to get our luggage at baggage claim we were then informed that no luggages were pulled and they were already in transit to chicago. So the supervision told us that we could buy whatever items we needed for the night and we would get reimbursed later, which keep in mind we had to take a taxi from the hotel to a target near by. This whole process was ridiculous and it seemed as if no one was able to provide us with accurate information. Had we known it was going to be such a hassel and inconvenience to ourselves we would have never given up our seats to begin with. Pedro was the name of the person at the gate who informed us we would have a flight all together and that was false in which carlos had told him. Rosario at check in was patient and helped the most but she informed us our luggage was going to be available for us and that was false. Zachary manning Katona was very unprofessional and rude to us as well as his coworkers. And edier the supervisor informed us we will get a reimbursement for the items we buy since our luggage was shipped back to chicago, so lets see if thats true or false when the time comes.

Pros: Not very much, the crew was pleasant and that was the only decent thing about the flight.
Cons: There was no option to get a mobile boarding pass and I was not near a printer and wanted to do it before arriving at the airport. Only being able to check one bag is the silliest and most inconvenient rule since I was gone for 10 days and needed to bags for all my things. The charge for an extra bag was practically what it cost to buy a plane ticket. The seats on the plane were the most uncomfortable plane seats I've ever been on especially for a 4 hour flight. Finally, there was no in flight entertainment for a 4 hour flight offered. There wasn't even an option for in-flight wifi for purchase. It was the worst flight I have ever had. It's 2017 and Spirit's lack of amenities that every other airline offers is a sorry excuse for providing slightly cheaper airfare than most airlines. I never desire to fly with Spirit again.

Pros: First off - the fates themselves are great - but then you add the baggage fees, the seat fees if you choose your seats and every other fee - not that cheap. Second - in their own words - they offer cheap fares because .. more seats - less room. Small seats that don't recline - more savings - more discomfort. The seats have little to no cushioning, the "pocket" that are usually on the seat in front of you are in this case - a tightly stretched bungee - so good luck having it holding anything securely other than a paperback book. Will not take spirit again.

Pros: Spirit Airlines gouged us on our baggage in multiple ways. The worst was forcing us to pay $100 (yes, $100) to check my 5 year old son's TINY little "carryon suitcase" at the gate in Los Angeles because it rose 1/2 inch above the top of their "personal item" measuring bin. I complained, loudly, and they acted like they were doing me a favor by lowering the "fee" (blackmail / protection racket extortion - after telling us in Chicago that the little bag was OK) to $65 With this fee our total costs for our luggage on one roundtrip flight, for a family of four, including an 8 and a 5 year old, was OVER $300! And we packed reasonably, only checking three bags each way, plus the forced checking of the fourth bag on the way back.
Cons: Insult to injury is their luggage tags, which all showcase the slogan "Save Major Moolah". I will NEVER fly Spirit again, and I will be lodging a formal complaint.

Cons: In attempt to be funny the crew came off as careless and condescending. There were also worry-some screams that came from below the plane that made for an unsettling and uncomfortable boarding experience. The crew addressed it as we were taking off describing it as "just horseplay." Very unprofessional for both onboard and offboard crew.

Pros: Cheap
Cons: People, including flight attendants, walk up and down the plan a LOT--more than any airline I've been on. The seats don't have a little basket. For the cheap price, I recognize the seats don't recline, but the not having a little storage area to slip a laptop in is anoying. The tray is also garbage and you cannot even put your laptop on it. It is only ultra low cost if you are going someplace where you don't need to pack much.

Pros: On the landing, the cockpit and crew played "Go Cubs Go",and it was awesome.

Cons: 2 hour delay, another hour on runway before taking off, landed and then spent another hour in the runway. Worst flight I have ever taken in 20+ years of flying.

Pros: The flight attendants were quite entertaining (but professional) and put me in a good humor. Flight was on schedule, that's always nice,especially when it's the last leg of a long trip back home.
Cons: Legroom - I'm 6 foot tall and it's a wee bit cramped, heh, but no worries, I'm familiar with flying with Spirit and one of these days I'll upgrade to a seat with more legroom

Pros: I got to my destinations safely.
Cons: You don't actually save money with this airline, which is something I had to learn the hard way apparently. You could hardly understand the pilot when he made announcements and the crew wasn't exactly rude, but definitely weren't kind and warm either. The man next to me pushed his button for someone to assist him and asked that they throw his trash away (not cool on the man's part, I'll admit that, because the crew was doing walk-throughs for trash every 5 minutes it seemed). But, the passenger next to me did not deserve the passive aggressive help he received. The seats are uncomfortable and don't seem worth the money/weight they must have saved. While I admire the mission to save fuel, I think the cons outweigh the pros of this airline. I'll happily return to Southwest or Virgin.

Pros: Nice flight
Cons: Nothing

Pros: The price
Cons: You have to pay for everything - even water - so the super low price is not as "super" as you think!

Pros: The employees were all so alert, professional, and friendly - the stewardesses, the pilot, even the people at check-in and people handling luggage - everyone seemed very focused and committed to good service.

Pros: Nothing. Literally nothing.
Cons: We hit some very bad turbulence. It was terrifying. The pilot did not communicate with us about it at all. We circled around and had no idea what was going on. The male flight attendant found a group of young guys that he clearly favored and focused all of his attention on them, giving them free food and drinks, and ignoring other passengers. That is discriminatory. The seats do not recline and on a flight of that length, it becomes very uncomfortable. The seats were not cleaned prior to boarding. There was garbage in all of the seat-back pockets. There was no entertainment so I am not sure why I am being asked to rate it. The food and drink options were pretty bad. This airline charges for water?!?! That's ridiculous. Overall, this was, without a doubt, the worst flight I have ever been on. I was uncomfortable, neglected by the staff, and in fear for my safety and wellbeing. Just terrible.

Cons: It took several tries to get the boarding passes to print, including three timeouts. Waiting is just the start. EVERY creature comfort is an added fee.

Pros: Only their initial "SUCKER PRICE" that does NOT include any luggage or the ability to sit with your family without paying extra!!!
Cons: They use an initial "SUCKER PRICE" which does NOT include ANY LUGGAGE or the ability to SIT WITH YOUR FAMILY without paying extra!! $50 extra for each piece of luggage ... EACH WAY1 If you don't pay at the check in counter they charge $100 for each piece of luggage - each way and that includes ANY BACKPACK WITH WHEELS! $25 FOR EACH FAMILY MEMBER TO SIT TOGETHER!!!! NO COMPLIMENTARY FOOD OR DRINK. 2 sodas are $5! (can't buy just one) NO none zero entertainment, not even a radio channel.

Cons: The stewardesses and captain were nice from the start but when we hit multiple pockets of turbulence there was no warning and at one point the seat belt sign only went on a few min before we dropped out of the sky. Also no warning on landings just dropping and wheels popping out. Would be nice if they'd communicate with the passengers before we drop out of the sky for any length of time. People had babies and a dog and there was no preparation made for the amount of turbulence we hit and when I said we dropped out of the sky I mean people who didn't have their seatbelts tight were floating out of their seats.

Pros: The fact that is was a small plane, we boarded quickly. For being a economy seat, there was foot room. The staff was good, the main steward was funny. We dd purchase something and the guy forgot to bring to us, but someone else took care of us.
Cons: Seats were so thin I felt every thing the person behind me did. the cost for carry n and checked bags are completely unreasonable. They claim cheap flights, but I found same price with larger airlines. The food court in their section was tiny, and they only had one bathroom, at LAX! Oh and the seat did not recline and the plane was cold. I will not fly with them again.

Pros: I did not like any part of the experience. I love you kayak but please do not offer spirit airlines flights! They are truly terrible.
Cons: Really dreadful! This airline is insanely riddled with hidden fees. They will charge you for every breath you take. By the time I was finished with paying the fees my flight had gone up by $100! Absolutely deplorable! I really enjoy kayak for the financial liberty it allows me and this Spirit airlines ripped it away from me. Not to mention none of these fees are mentioned before I purchased the flight! For god sakes buying a ticket doesn't even guarantee you a seat! I absolutely understand that every airline has extra fees, but Spirit was an insane outlier. I was charged for a Carry-on. A CARRY ON! Never again! Tisk tisk kayak!

Pros: Not much
Cons: When you start adding other expenses such as checking in luggage, small snack & drink, etc., it really is not so cheap as it first appears. Will not likely to fly again w/ Spirit unless it's very short haul, and I am carrying everything I need in my pockets.

Cons: The departure was late by 20 minutes on arrival we were in the plane for 1 hr

Cons: Flight was cancelled under for 4 prior to takeoff. Spirit showed a direct flight same day online at 9PM from LAX to Chicago but when I called to confirm they said it was not available to me and put me on a 6 hour layover flight to MN. I asked for a hotel since I was spending the night in MN which I had not planned for and they denied that. I asked to use my $50 voucher they fought to provide me for a cancellation inconvenience for an in flight water and they said they only accept credit cards. I'm stuck in MN for the night with nothing to eat drink or anywhere to sleep cause of the late cancellation notice which they claimed was a mechanical error. I'm pissed I want my money refunded.

Cons: For 24 hour check-in it costs money to pick a seat on website. Also checking bags are too expensive.

Pros: No delays. Fate was cheaper than other airlines, if you have nothing to check in.
Cons: Small, uncomfortable old plane. Charged me $55 for one small checked in baggage. Didnt realize i should've checked in online for cheaper check in. Fare ended up being more expensive than some others because of it- should've just picked other airline to ride comfortably.

Cons: Cannot believe even water is being sold vs being provided free of cost. Luggage checkin cost was too much. I told the checkin person I had challenges with online checkin with luggage which was $31 dollars. He said could not do anything so they charged $52.

Pros: I got from Point A to Point B alive. That's about the only good thing I can say about my flight with Spirit.
Cons: The crew of this flight was downright offensive. They were cracking jokes that multiple people around me were shocked by. They were also extremely unprofessional. They allowed 3 people on the flight to join them in the back of the plane, where they were speaking very loudly for an extended amount of time. The icing on the cake was when we arrived in Chicago. When we arrived at our final destination, another Spirit aircraft was at the gate we were supposed to be at. We sat on the runway for over an hour waiting for them to move. Needless to say, I will never fly with Spirit again.

Pros: Nothing
Cons: On my departing flight I was delayed right off the bat for 2 hours. Then after that we sat on the tarmac for 2 hours and then deboarded and delayed another 3 hours. The staff was very unhelpful and I paid $28 for a seat upgrade which was not even fulfilled because I requested an aisle seat and got a window seat. The staff was also very rude and told me this why hispanic people have a sterotype. On my arriving flight I was double charged for my carrying on and backpack. I was told that I would need to pay for both but when I went into the gate that was not the case and I saw that my backpack met specifications to not be charged. When I paid the fee the attendant took money out from her brasserie to give me change and then pocketed the cash and when I asked for a reciet she said the computer system was down and on my boarding ticket it did not have that I paid for a carry on so I was given a hard time at the gate. When I explained what happened they said okay as if this shady stuff is acceptable. I was then delayed in the air for 2 hours and rerouted to detroit to get gas. We were told to hold tight and not allowed to use the restroom for an hour to then be told we had to deboard for an addtional 2 hours. This is horrible and I will continue to speak with someone until I get a refund.

Pros: Crew was kind
Cons: the bag fees, seat choices, and additional amenities add up. What started as a 286$ flight, turned into almost 400. The ride was very uncomfortable as my fellow passengers had no regards to other people on the plane. The planes are not nice, which is unfortunate for long flights. We were re-routed due to low gas, but the information on getting us back on the plane was minimal and inefficient. The crew really needs to work on communication. What was supposed to be a 4 hour journey, turned into a 9 hour journey. Just not an ideal situation. Won't be flying Spirit again.

Pros: Not much. The staff seemed good enough. You can't blame them for working for a lousy airline.
Cons: Uncomfortable flight, plus the obscene charges for carry on bags. I know they are "no frills", and that you need to pay for the extra "frills", but they are just being dishonest about carry-ons being frills. They need to be up-front about this sort of charge in *all* their booking information... so when you buy a Spirit ticket on, e.g., Kayak, it should have a pop-up warning that says: "Really, you will need to pay for carry-ons, water. They may even charge you extra if they don't like the way you look."

Cons: I don't like tricks or gimmicks. I want to know costs before I book a flight. I chose Spirit because of the lower ticket price. Little did I know I would be charged for my "carry on" ($55) and a bottle of water ($3). Not flying Spirit again.

Pros: Quick boarding,price
Cons: Seats too tight,small. Couldn't move! Won't be flying Spirit because of this,,,, and I am not overweight

Pros: Flying time was good, but no water at toilets
Cons: Delays, waiting 8 hrs. delayed, looks like not enough personnel to take care of passengers needs, confusion and misleading information, followed by poor apologies, not worth, I will never flight again with Spirit. Also, there are fees everywhere, really you think you will save money, I don't think so, by the time you add the baggage fees,check in fees,seat fees etc. you end up paying more than other , better serviced airlines. Sorry , lost a client , I have tried three times thinking that you will improve,, the same result.NOT AGAIN!!

Pros: I got really cool seats both times around
Cons: b.s bag fees. Spirit needs to work on that. Not only that but I paid for a checked bag and they made me pay more because the flight got delayed

Pros: Flight was on time.
Cons: Didn't like that Spirit Airlines charges even for a cup of tea or coffee, and they also charge for carry-on luggage Also surprised that the seats don't recline!