Daily cleaning, installation of cabin HEPA filters on flights from Spain to Detroit
|September||Best time to beat the crowds with an average 6% drop in price.|
|April||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$809||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,095 active cases of COVID-19 diagnosed in US and 0 deaths as of Feb 26 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Detroit.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Detroit is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Detroit with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Detroit up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."
Pros: "Entertainment and helpful staff"
Cons: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"
Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("
Pros: "Excellent service!"
Pros: "Crew were wonderful when I was nauseous from turbulence"
Pros: "As usual, punctual flight with friendly crew."
Cons: "Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights)."
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Cons: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"
Pros: "Great attentive service, good food and in-flight entertainment"
Pros: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Pros: "Crew were friendly and courteous"
Cons: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"
Pros: "Loved the food and ambiance"
Cons: "The on air entertainment was surprisingly low quality"
Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"
Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Pros: "Crew was very solicitous...food was quite good.."
Cons: "Baggage was very slow in arriving. ..45-60 minutes"
Cons: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Pros: "good plane and timing"
Cons: "meal was not served according to the request and no sound support from the staff"
Cons: "The crew was rude."
Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."
Pros: "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Cons: "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"
Cons: "Service is super fast"
Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"
Pros: "Good Virgin experience though food was not brilliant"
Cons: "Seating was very uncomfortable. Hardly any padding in the seats and very little leg room. Far worse than any previous Virgin flight."
Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."
Pros: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Cons: "The narrow space between each rows for passengers to move from their seats."
Pros: "Smooth flight"
Cons: "My economy window seat was just too cramped for a big guy on a nine hour flight"
Pros: "Quantity of food was less for the dinner time..but overall experience was good.."
Pros: "My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing."
Cons: "I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable."
Pros: "Food was great, plenty of it also"
Cons: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."
Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Pros: "100% best flight ever"
Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."
Pros: "The crew of the flight were very sweet and helpful"
Cons: "When I bought my ticket I wasent informed that I needed a return ticket out of New Zealand before entering so I had to buy one super last minute and almost missed my flight"
Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."
Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."
Pros: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Cons: "I can't think of anything I didn't like"
Cons: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"
Pros: "The crew,food and entertainment the food has improved, the ground and flight staffs was very pleasant and helpful"
Cons: "We were flying to Miami, then into a cruise,weighs restrictions,we were find a100 dollars for a couple more kg, we were on holiday for nearly three weeks"
Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"
Pros: "Professional Cabin Crew Excellent "vera" entertainment"
Cons: "Chaotic boarding procedure in Cancun airport, although I accept that this is more of an issue with airport layout Removal of some of the "Virgin Atlantic" benefits such as free sports equipment will make me rethink my carrier of choice from next year. The 747 fleet is starting to feel old - when are the dream liners coming?"
Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"
Pros: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Cons: "Hand luggage was excessive and the overheads were full and the flight was not full."
Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."
Pros: "Great service, comfortable and punctual"
Pros: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Cons: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"
Cons: "It was late leaving."
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Very punctual! We arrived on the exactly time as estimated."
Cons: "Very poor snack options"
Cons: "Remain awesome!"
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Pros: "Delta service is amazing"
Cons: "Working USB ports. On time departure."
Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
Pros: "Amazing service and F&B offered was wonderful"
Cons: "Todo excelente!!!gracias!!!"
Cons: "The WiFi"
Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
Cons: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."
Pros: "Everything good"
Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."
Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."
Pros: "Delta Comfort om commuter jet"
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "Wonderful. Food was great.i"
Cons: "I love everything"
Pros: "excellant movies"
Pros: "Quick and easy"
Pros: "Very orderly."
Pros: "My upgrade and breakfast were fabulous!"
Pros: "Excellent very good good"
Cons: "Good service good"
Pros: "to their Diamond Medallion customers"
Pros: "On time. Most important"
Pros: "Same as above."
Pros: "Thank God I was able to get a refund"
Pros: "Only 15 minutes late"
Cons: "Like everyone, I dislike the tight seating."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Delta Studio"
Cons: "Food choices were not appetizing."
Pros: "on time, clean, prompt. no problem."
Cons: "Had a death in the family and no one would help me get back home"
Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"
Pros: "What is the issue?"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "The costumer services."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "Decent food . On time arrival !"
Cons: "It was fine"
Cons: "Efficient and comfortable all I ask for"
Cons: "had to check my carryon which got WET sitting outside to be loaded on the plane. It was a cloth bag."
Cons: "Food choices"
Pros: "Airplane was good, boarding was fast."
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
Cons: "Expected a two hour layover, but due to delay I ended up waiting more that 14 hours at the terminal."
Cons: "everything else"
Pros: "Delta always has good customer service"
Cons: "Amenities on smaller flights are generally less enjoyable; still did a good job, though."
Pros: "Boarded on time, service was pleasant."
Cons: "Departed a few minutes late due to need for mechanical attention."
Pros: "It was cancelled"
Pros: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"
Pros: "excellent crew, food entertainment and seats"
Cons: "They were the best among the airlines I ever used"
Cons: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Pros: "Average Seat comfortably is ok"
Cons: "God knows"
Cons: "Nice flight"
Cons: "Food had only beef options"
Cons: "Bad seating dirty"
Pros: "Good food"
Cons: "Slow boarding, bad entertainment screen which should be replaced"
Pros: "Good, staff"
Pros: "EVERYTHING they served"
Cons: "Strong, recycled perfume from flight attendants on business classy"
Pros: "Food personnel"
Cons: "4 hour delay. Sitting on the runway with little communication from captain. Clueless flight attendants. We knew we would miss our connection and no one cared to help."
Cons: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."
Pros: "Food and seat comfort"
Cons: "Staff was less than friendly and seats were not very comfortable in coach."
Cons: "I missed my connection in Istanbul and got delayed until the next day. Because I’m a US citizen they couldn’t offer me a hotel room because US citizens can’t get visas there."
Pros: "This flight was not available"
Cons: "Warm airport and warm plane à/c needed"
Pros: "Food and entertainment much better than any other airlines."
Cons: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
Pros: "Good Service!"
Cons: "Miss Plane due to long line for security check at Munich Airport. So I miss my Plane! Turkish Airline wanted to charge me $798 one way from Munich to JFK USA to rebook flight! so I book a flight with another airline in Munich way cheaper! Turkish Airways is blacklisted for LIFE! after trying to charge me the price of a round trip for a one way rebooking!"
Pros: "Brand new, clean and comfy plane, wonderful entertainment. However, frustrating security check performed by Gözen Air Services, mediocre food (it was way better years ago), useless cabin crew with terrible English."
Cons: "Boarding, food and cabin crew. Getting worst every year!"
Pros: "Same as above"
Pros: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Pros: "Everything, starting from the airport's employee"
Pros: "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."
Pros: "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
Cons: "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."
Cons: "It was an hour late arriving!"
Pros: "Not trying to be flattering here but it really is a good airline."
Pros: "the boarding agent was very helpful and professional"
Cons: "no entertainment items such as TV"
Pros: "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
Cons: "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."
Pros: "Quality experience all the way around"
Pros: "the crew"
Cons: "the draft from the air conditioner"
Pros: "Great entertainment and food."
Cons: "Boarding was very long."
Pros: "Best entertainment system I have seen on a flight, bar none. Appreciated the USB port for charging"
Cons: "Transatlantic flight had smallest seat I have seen on a long-haul (fine on the shorter leg)."
Pros: "I liked the entertainment options during the flight."
Cons: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."
Pros: "Food and entertainment system"
Cons: "Heat on the airplane."
Pros: "*Lots of legroom *They still serve food! *Luggage fee extortion not as egregious as other airlines. *Nice entertainment system. Put simply: Turkish airlines is what most airlines USED TO be like about 25 years ago."
Cons: "*Boarding is usually a bit disorganized with people always trying to switch seats. *If you are flying from Germany to Turkey, get on early. The overhead luggage compartments fill up fast. *This is more of a cultural thing: but it is annoying that passengers routinely get up and start grabbing their bags before the aircraft has even retracted the speed brakes upon landing..."
Cons: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Pros: "The crew service and food"
Cons: "The legroom is very limited"
Pros: "The flight was smooth (good pilots) and the service was great."
Cons: "The space between seats."
Pros: "Same as above"
Cons: "Boarding mess at Istanbul"
Pros: "All other crew was very nice, good seats"
Cons: "No wifi, FA skipped me when giving flight bag"
Cons: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
Cons: "Delayed a couple hours."
Cons: "They keep the cabin too warm."
Pros: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"
Pros: "The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email."
Pros: "Middle seats had little useful legroom due to conduit"
Cons: "The plane was hot, muggy, and had little airflow with no user movable nozzles. Lots of people sweating for 6+hours."
Pros: "Crew was friendly."
Cons: "Never happened,missed flight"
Pros: "No I was very uncomfortable"
Cons: "Not have canceled my flight!!"
Pros: "Seat had spacious leg room entertainment was very good"
Pros: "Smooth flight. Fairly good meals. Friendly crew."
Pros: "Service in cabin"
Cons: "Wish we had empty seat between us, w both the same name it should hv been possible. Special meal bland"
Cons: "A snoring passenger in a seat ahead of me. Tight seat."
Pros: "Staff was very pleasant , polite, and accommodating"
Cons: "No complaints except for the how long is the flight, but it’s a part of a journey"
Pros: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Cons: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."
Pros: "Staff is great"
Cons: "Food is not good."
Cons: "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."
Pros: "There were blankets and pillows for every seat. There are USB ports at each seat as well as headphone plugs."
Pros: "Flight was on time and flight crew was very good."
Cons: "The food was not very good. Leaving Germany, I expected better tasting food. Our food leaving the USA and going to Germany tasted much better."
Pros: "It's not only pilot/auto-pilot or only weather dependent for sure, but ride was extremely smooth. landing was fantastic. Entertainment options were great. Crew was friendly and attentive. Sucks for LH, but I had to one sitting next to me on the 8-hour flight! no crying babies, no snoring. yiey!"
Cons: "Maybe US is ahead, but my experience with 2 terminals at Hanover and Frankfurt was that information exchange isn't good. Gate number was available at the last hour or so, which then got changed. Not just this flight. many flocks of people were running around to find their new gate... also as I mentioned climbing several stories of stairs with carry-on isn't fun! Not on this flight, but on my initial departure from US to FRA, monitors said go to Gate B. I got in line for Gate B as there was some security check, then we were told there was another B?!@ We had to go down and take the bus for that...written.. No where!"
Pros: "Wi-Fi and in flight entertainment"
Cons: "I'm 6'3" cramped in economy"
Pros: "Great service. Comfortable business class seats."
Pros: "Crew and service was very good,"
Cons: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."
Pros: "The crew was pleasant, bathrooms clean. Despite a late departure we arrived on time."
Cons: "It was a bit warm on both flights from DTW to FRA and the return. I usually dress for flying assuming it will be chilly but it was the opposite, a bit warm. No individual air control either. the last meal served was a ham & cheese sandwich which tasted odd..I couldn't eat it, other meals were fine."
Pros: "Lucked out. Flight was quite empty. Travel was comfortable and easy. A smooth ride all along."
Pros: "The entertainment choices were excellent and the service never stopped. The plane was comfortable and the bathroom clean. There was some turbulence, but that is not the fault of the airline, nor did it really bother me."
Cons: "There was a snarky attendant, but not all of them were that way."
Pros: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."
Cons: "I did not have a problem with anything."
Cons: "Lack of drinking water fountains at the FRA airport"
Pros: "Great crew!"
Cons: "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."
Pros: "The crew was friendly."
Cons: "We were a little late with boarding. I prefer Lufthansa for travel, but I can think of a ton more, easy to serve, more healthy and delicious menu items. The food smells good, usually, but it isn't that great. The chicken I had was fine, but the side dish (sweet potatoes) wasn't good. The salad had too much radicchio, the soft cheese was too rubbery to cut (spilled my water doing so), the cake wasn't up to German reputation. Also, one flight attendant, got her own suitcase down, at least 5 times, stretching directly above me, with her jacket in my face and never apologizing. My seat wouldn't recline, nor could other peoples. This is why I paid to choose my seat, so I could sleep, more easily but I sat upright the whole time."
Pros: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."
Pros: "Everything was fine even though the plane was late,"
Pros: "Great Service Great Stuff will continue with LH in the future"
Cons: "Sounds in TV doesn’t work"
Pros: "Service was great"
Pros: "Great service from a super crew. On time."
Pros: "Service is good, you actually get food and drinks, thanks for that."
Cons: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Pros: "Flight and land was smooth. I like Lufthansa, because it is safe."
Cons: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"
Cons: "I was charged for my bags which it said on line bags were free . Seats didn't recline . We were charged for refreshments. This airline had nothing that I should write about ."
Cons: "Seats in business very uncomfortable and there was no entertainment"
Pros: "No vegetatarion food on return flight"
Cons: "No vegetarian food on return flight from Frankfurt"
Cons: "Flight was an hour and a half late!"
Pros: "ON TIME."
Pros: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."
Pros: "When my traveling companion suddenly became acutely ill the flight attendants stepped right in and assisted him to an available Business Class area where he could be cleaned up (including changing his soiled shirt to a clean one from the 1st Class supplies) and made more comfortable. They checked on him frequently during the rest of the flight and made arrangements to get us assistance off the airplane in Detroit and through the crowded airport in record time in order to get him to the ER as soon as possible. We are so grateful to them for their caring help during what could have been a very embarrassing situation."
Cons: "We had no complaints or suggestions. Flying with Lufthansa was a wonderful experience during a difficult situation."
Pros: "I like the service, friendly flight attendants. Flight was punctual, food was good."
Cons: "I don't understand the boarding process with Lufthansa. Lufthansa does not board by zone but they let everybody board at the same time. The seats in economy class are not wide enough."
Pros: "Flight cancelled see above"
Pros: "Excellent plane overall. Was late on one connection but so were a lot of other airlines due to high winds."
Pros: "My flight from Frankfurt to Detroit on Lufthansa was very enjoyable. The crew were great. They were very friendly and attentive to the passengers. I would choose to fly on Lufthansa again in the future."
Pros: "Staff , food , wine"
Cons: "Sat too close to the toilets , bad wafting smells. Only 1 earphone on my head set worked, unless I jiggled the plug. The plug did not fit neatly into the jack ."
Pros: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."
Pros: "Lufthansa is my favorite airline. The service is impeccable, good food, great entertainment and as comfortable as international flights can be in economy class."
Pros: "Service by crew on board."
Cons: "Delay after boarding flight."
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "Excellent crew, good food & movie selection."
Pros: "The aircraft"
Cons: "No overbooking next time!"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "Very professional"
Cons: "Lost luggage"
Cons: "Delays, took my hand luggage into the hold,"
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "Flight was cancelled."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Cons: "We did not get two of baggage at the destination."
Pros: "Good service onboard, good food. On time."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Cons: "Bit cramped for space"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Cons: "Amesterdam airport employee was really rude"
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Pros: "Eveything is well arranged"
Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Airlines flying from Spain to Detroit have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Spain to Detroit
Masks required on board, masks provided on flights from Spain to Detroit
Social distancing seating
Middle seats unavailable to book on flights from Spain to Detroit
Testing for antibodies, testing for symptoms for flights from Spain to Detroit
Waiving of change fees. Search flexible flights from Spain to Detroit