I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim.
Flexibility in changing reservation at the last minute. Excellent service on board, good food.
United was flexible when I had to change my reservation at the last minute. Good service on board.
Crew was nice
Plane was delayed for 4 hours, should have given us miles or a voucher
Flew First Class from Chicago to Fort Lauderdale. The food was a banana and the seat in front of me was broken and when it went back, it was in my lap. No one seemed to care..
It was short
Completely full plane. Ridiculously tight seat pitch. Overhead bins full. 45-minute delay for a dead-heading flight crew. Long wait for checked baggage. No beverage service because of turbulence. Flight crew out of position is a management problem, don't make it an inconvenience for a 737 full of paying passengers!
One of the flight attendants was nice.
AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub.
Past was dry... It was the first time but changed my experience
Couldn’t sleep because the AC wasnt working. Most miserable flight my life
The AC wasn’t working it was the most miserable flight ever
Very old plane. No personal entertainment. Very basic service.
|Flights Arrive in||Washington Dulles Intl|
|Flights Depart from||Springfield Capital|
|Airlines||United, American Airlines|
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