The staff were so kind and helpful. We flew back from NY with another airline and it was horrible. We will always stick with Air Canada as everything was far better!
The staff were so kind and helpful. We flew back from NY with another airline and it was horrible. We will always stick with Air Canada as everything was far better!
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?
The wifi I paid for did not work. The seats are tight.
There were no free snacks…little pretzel bag or cookies like we had on our flight out.
I supposed to have a wheel chair waiting to take me to the luggage carousel. Didn’t happen so I had to walk up the walkway with my cane. I lost my balance and broke my little toe on my right foot, which means that I’m hobbling around with a very painful left leg and a very painful toe on my right foot. It was a nightmare.
It was good except it was quite delayed arriving to Newark.
The seats are comfortable. Flight was comfortable and on time. Love the format of the map (so different from United.
The only complaint, and it was a HUGE HASSLE, was the carrier of the flight from Newark to Toronto on flight AC 3711. On my itinerary it stated that the flight was 'Operated by REPUBLIC AIRLINES/UNITED EXPRESS'. Translation: it was a United Airlines flight. Different terminal, which meant frustration with inability to check in at Terminal A, needing to catch a shuttle to Terminal C. I told my friend who was picking me up that I was flying United Airlines. She waited for me at the United Airlines terminal in Toronto, except I arrived at the Air Canada terminal. Very confusing and difficult for all of us. Better communication is needed when other airlines operate Air Canada flights.
It was a very pleasant trip from A to Z.
Every leg of my trip with Air Canada was delayed Never offered as much as a small bag of pretzels on. 3 hour trip Printing boarding passes at the airport when told to bring printed boarding passes with you Unable to load passes into my apple wallet- so very easy with other airlines
St. John's (YYT)Canada
Newark Liberty Airport (EWR)United States
Newark Liberty Airport - St. John's