Find cheap flights from Stockholm Arlanda Airport to Chicago

Pros: "We really enjoyed this airline"

Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"

Pros: "The crew was v good"
Cons: "The seats and boarding staff"

Cons: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."

Pros: "Crew was wonderful. Entertainment very good."

Pros: "Stuff are so excellent clean plane good food"

Pros: "Crew was nice, attentive and very helpful"
Cons: "More leg room"

Pros: "Amazing experience. Pinnacle of customer service"

Pros: "crew were amazing."

Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"

Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Cons: "Nothing"

Pros: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Cons: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."

Pros: "Good staff and service"

Pros: "Service, entertainment, crew were all excellent!"
Cons: "Flight length"

Pros: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Cons: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."

Cons: "the returning flight from Doha to Chicago was absolutely old and small."

Pros: "The Crew The Food"
Cons: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."

Pros: "Everything was great"
Cons: "Everything qas great"

Pros: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"

Pros: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Cons: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "Friendliness of staff. Cleanliness"

Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pros: "Crew welcomes"
Cons: "Bad takeoff and landing"

Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"

Cons: "Dirty old plane"

Pros: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"

Cons: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."

Pros: "Soft blankets, seats were okay, crew was wonderful."
Cons: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."

Pros: "Timely response on the phone."
Cons: "Timely response on the phone."

Cons: "Crew members were not concerned. Service was not proper and on time."

Pros: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Cons: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."

Pros: "Nothing at all"
Cons: "Everything"

Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."

Pros: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"

Pros: "TImings"
Cons: "Price"

Cons: "No WiFi"

Cons: "The customer service of your company is the worst."

Pros: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Cons: "Would prefer more options on they entertainment menu."

Pros: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Cons: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"

Pros: "Entertainment"
Cons: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"

Pros: "Leg room. Free booze. Personalized attention"
Cons: "The thought of flying American carriers afterwards"

Pros: "Plane wasn't full, which was nice."
Cons: "Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight."

Pros: "Please see above"
Cons: "Please see above"

Pros: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Cons: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."

Cons: "Not much of space in aircraft"

Pros: "The crew is very kind and friendly. Seats on the A330 are more comfortable than on 787, was lucky with exit row this time. Boarding in Stockholm good while in Doha a little messy. Gate staff not so friendly in Doha. In Stockholm checkin was excellent!"
Cons: "Seats on 787. Food in general with chicken main and bread from Doha very poor."

Pros: "All"
Cons: "Connection"

Pros: "The crew and food were excellent! Great pilot also."
Cons: "Seats were too small and not very much cushion for your bottom, especially for a 15 hour flight. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded on the flight. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."

Cons: "Efficient"

Cons: "Love delta. Everything was excellent"

Cons: "I didn’t take the flight. Due to a change in my post-flight quarantine lodging arrangements in Salt Lake City, I needed to change the date of my flight. Delta directed me to Aeromexico to make any changes. Aeromexico refused to allow any changes. So I was forced to not take the flight and buy a new ticket for a later date."

Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."

Pros: "Very nice plane"

Pros: "Flight attendants were friendly."
Cons: "Luggage that had to be checked at the gate was not immediately available when we landed."

Cons: "No delays and more room"

Pros: "The crew was not overly friendly"

Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."

Pros: "WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!"
Cons: "No complaints"

Pros: "Went very smoothly. Very comfortable."
Cons: "Can't think of anything."

Cons: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"

Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"

Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"

Pros: "The plane left on time and arrived early."
Cons: "Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat"

Cons: "Didn’t give us seats together"

Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"

Pros: "The boarding was fast and very well handled."

Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"

Pros: "Smooth"
Cons: "Boarding"

Cons: "Flight was delayed."

Cons: "Turbulence but no one can help that"

Pros: "see above"

Cons: "Not much food offered on a long flight."

Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."

Pros: "The flight was very good, no complaints, good service and we flew on schedule"
Cons: "We were split into two boarding groups, one for priority and one for everyone else. This was good but the priority line was just a bit too far away for the announcements to be heard. This added a little bit of confusion. This was at gate B36 at JFK Airport's Terminal 4."

Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"

Pros: "Beverage and snack service"
Cons: "Seats too narrow"

Pros: "I was still full from flying a Delta international flight from CDG to ALT, so I opted out of all food. They just offered snacks and beverages."
Cons: "It was PACKED. Could have used more space and no attempt was made to help family members sit together on this overbooked flight."

Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."

Cons: "Flight delayed 2 hrs"

Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."

Pros: "On time arrival"
Cons: "Nothing"

Cons: "I had the feeling they were short on crew staff, they were barely checking and I called them a couple of times, the blue light was on but no one came to check what I needed. At first the reading lights were not working and they got those reset at least. One choice of food was not available anymore once they got to our seats."

Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"

Pros: "Great flight ... food better than average, but movie selections were terrible"
Cons: "Movies bad selection."

Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"

Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."

Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."

Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""

Pros: "The courtesy of the staff and the seats in the "delta comfort" section."
Cons: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."

Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."

Pros: "Got from point A to point B"
Cons: "nothing all was good as expected."

Cons: "Usable to hear gate agent announcement in LAX"

Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Pros: "Reachung my destination"
Cons: "I can appreciate the stress on everybody's mind but this was the worst time i had flying. Short story, 10am thursday-7pm friday. Less short story, 4 airlines, 3 security screenings and 2 customs stop points.7 delays, 2 cancels and 1 miss. It was a ping pong nightmare and 2 times it was suggested i take a bus...after i spent the money on a plane ticket with no offer of compensation, food vouchers or hotel accommodation. Delta has to convince me to come back to them."

Pros: "Crew was great."
Cons: "Plane was terrible. Not paying Delta prices to fly in a Spirit plane"

Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."

Cons: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"

Pros: "Yes, Very good"

Cons: "Free wifi"

Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Pros: "Muslim food"

Pros: "Great airline"

Cons: "KLM crew exceed our expectations"

Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Cons: "Travelled business class and was ace experience"

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pros: "Awful"
Cons: "Everything"

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "Just the cabin crew being nice"
Cons: "Punctuality KLM is always late"

Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"

Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"

Cons: "No reading light in my seat..."

Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Cons: "old screens and entertainment system leg room to small"

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pros: "The entertainment options were good."

Pros: "Good services!"

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Cons: "The streaming service didn’t work"

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Pros: "Very friendly crew"

Pros: "Helpful and smiling cabin crew."

Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pros: "Everything. Staff incredible."

Pros: "Eveything is well arranged"
Cons: "Nothing"

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "No complaints."

Pros: "Crew was amazing, flight was on time, and entertainment was available."

Cons: "They seats were cramped and didn’t have a lot of cushion. The BBQ chicken lunch was not good. There needed to be more frequent water available"

Pros: "Check in at the airport gate was handled professionally."
Cons: "Bought our seats 2 months in advance. One day before flight, saw our assigned seats were changed, someone had our original seats 31G/H, and we were put in 48C/D. Could not get any assistance to correct the situation until we were at the gate and by that time no comparable seats were available. Also, my husband spilled his drink; one of the attendants said he was too busy to help with cleanup. Fortunately, another attendant came over after my husband went to the galley to again ask for assistance."

Cons: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Pros: "Flight arrived on time. No issues."
Cons: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."

Pros: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Pros: "The water bottles, pillow, and earbuds were on the seats."
Cons: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."

Cons: "Only one free soda. Beer and wine for a fee."

Cons: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"

Cons: "Service was poor and seats were uncomfortable. There were only 4 flight attendants for the entire flight. It took over an hour for our food to be served after we received our drinks. The food was not good at all. The movie options were not the best either. Also, it was so hot during the entire flight especially once we landed and taxied for 30 minutes. I flew SAS to Europe and really enjoyed my flight but this experience makes me never want to fly SAS again!"

Pros: "There was absolutely nothing I liked."
Cons: "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."

Pros: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Cons: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."

Pros: "Scandinavian hospitality showed through all the way. Kind, sharp, attractive staff, prompt service."
Cons: "Space is always going to be something I don't like. Meanwhile most of the plane in 1st class sits wide open. Expand business class."

Cons: "since all tickets and passports are checked in advance and do not need to be scanned again when boarding, they really should start boarding from the back of the aircraft (after all the business, first-class, and priority folks) because it would really speed things up the main meal was good, but the snack was much smaller compared to my flight from Chicago to Stockholm"

Pros: "Highly efficient, no problems at all."
Cons: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"

Pros: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Cons: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."

Pros: "N/A"
Cons: "No food service whatsoever. Not even a bag of pretzels or peanuts. You have to pay for soft drinks. Really? A can of soda costs less than 50 cents. Bathrooms were not cleaned at all. Soap dispenser was empty for the entire duration of the flight. No entertainment."

Cons: "I paid for internet but it never worked"

Cons: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Cons: "The seat next to me was open and they moved someone over next to me."

Cons: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Pros: "Legroom"

Pros: "Once again the atmosphere was terrific. The cleanliness of the plane was good. The staff was awesome."

Pros: "Delicious food"

Pros: "Friendly crew, overall excellent flight, excellent food"

Cons: "I have already answered this question. Enough."

Pros: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Cons: "Nothing"

Pros: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."

Pros: "Flights ran on time."
Cons: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Pros: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS"
Cons: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS The one hour wait in line directly to get in at the gate is a bit odd, to board the plane. For me the seats are about 2 inches short and legroom and I just don't have space for my legs"

Pros: "Wheel chair service excellent."
Cons: "No wet wipes on the food trays !"

Pros: "Space between rows of seats was excellent"
Cons: "No options in menu. No free wine, beer and other spirits."

Pros: "Everything was good"
Cons: "Everything was good"

Cons: "SAS does not even offer wine with the meal, you have to pay for it. Additionally they have the strange policy that they give drinks at frost, that is ALL drinks, including the meal drinks, and then comes the meal about half an hour later. The do not offer ANY drinks with the meal."

Pros: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Cons: "NONE"

Pros: "Was upgraded to business class"

Pros: "Too cramped"

Pros: "Entertainment system is very good - like 100 movies on demand even games available."
Cons: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Pros: "Your entertainment and SAS TV as well as landscape camera were great. Your pilots did a great job with getting us home extra fast inspire of boarding delay. I liked the crew a little more on tbd way to Sweden than on the way to Chicaho"
Cons: "Boarding was a little strange. Not sure why the gate stayed closed up until boarding time so passengers had to stand in line until actual boarding instead of being able to sit and relax. Also not sure why we weren't permitted to check in online like previous."

Pros: "Polite crew, decent space allotment, decent food-well balanced meal. Entertainment was good, quite a few big name movies."
Cons: "I wasn't served my second meal/snack, for the second time on my experiences with SAS."

Pros: "The flight staff was fantastic!"

Pros: "I requested a gluten free meal and was happy with it."
Cons: "leg room was a bit tight"

Cons: "All was great"

Cons: "Food wasn't good , change for drinks"

Cons: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."

Cons: "Everything...I was not on the flight. The fight was cancelled due to the on-going Swedish pilot strike. The first option SAS provided was getting out in a week. I said that would not work. They then scheduled me on Lufthansa, but due to delays in Frankfurt due to weather we missed out connection to ORD. 4+ hours after standing in endless lines Lufthansa resheduled us the next day. But, it took nearly two days to get home."

Pros: "Most flight attendants were very friendly and accommodating. Bathrooms were cleaner than most other airlines. Flight was on time."
Cons: "One male attendant was not so friendly. Seemed to have an attitude that it was beneath him to have to serve us. Food could use some improvement. Thought we would have a choice between two entrees, but were served the chicken without any explanation."

Pros: "Good selection of movies on the entertainment center."
Cons: "Drinks were overpriced $9.00 for a small bottle of wine and $3.00 for a coke Their was no choice of meals. The only offering was chicken curry, which I don't care for."

Pros: "Everything was great! And it got better because of all the amenities we had because of the delay :)"

Cons: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Pros: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Cons: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Cons: "Seats were too close together."

Pros: "Crew memebers"
Cons: "Nothing"

Pros: "The crew was terrific."

Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Cons: "The craft is a bit old. Harsh landing."

Cons: "See above."

Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."

Pros: "Friendly attendants, entertainment variety"
Cons: "Comfort, food could have been better."

Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Pros: "The transfer times were excellent"

Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Cons: "they lost our luggage very inconvenient"

Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Pros: "Over all everything was great, except the bags check in"

Pros: "Good selection of movies"

Pros: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Pros: "Food was good, crew was very professional and courteous. Flight was smooth."
Cons: "Coach was cramped and the video system didn’t work very well"

Pros: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Cons: "Business class seating on the AirBus 318 is very cramped."

Cons: "Tiny uncomfortable seats."

Cons: "I didn’t have time to make it through customs. Missed my flight"

Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."

Pros: ". Budget airline with no legroom or extras"
Cons: "See above. Nothing specific to like."

Pros: "Comfortable, hospitality and wonderful service"

Cons: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Pros: "Crew were pleasant most of the time"
Cons: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Pros: "La entrada"
Cons: "El resto de cosas"

Pros: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Cons: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pros: "The flight attendant was very nice to me. TV was very good. space was enough ."
Cons: "We had to pay for wi fi."

Pros: "Amazing service, seat and FOOD"
Cons: "Nothing"

Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Cons: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Pros: "Our flight attendant and fnally making it home!"
Cons: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Pros: "Crew was very nice and helpful"
Cons: "Old airplane with very low amenities. Plane still had ashtrays"

Pros: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Cons: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."

Pros: "Clean plane, efficient crew, food OK. Boarding was organized"
Cons: "No entertainment and no power plug to charge devices."

Pros: "Professional and helpful crew."
Cons: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Pros: "Crew members were nice and polite."
Cons: "The plane was so old, it's like they bought it at a junk yard. The seats were falling apart and were very uncomfortable. Entertainment system is the same age as a VCR. Food was so bad I actually threw up (first time for me ever; I can eat pretty much anything and no problems). Given other compatibility priced options, I won't fly AirFrance again."