Thankful for coffee being served without charge. Not all airlines do that.
old plane, tight and uncomfortable
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Two hours delay in the start.
Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap.
Baggage size for carry on luggage changed from BA to Iberia aircraft.
Not enough place on board. Very poor company
EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY
TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL
Plenty of space for a long flight, left and landed on time. Overall very pleased
Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did
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