I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit
The crew did a great job.
The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags.
Nice crew, on time departure
Old plane, bad food
Very gentle staff. Good food and service. And I will visit Lisbon next time.
Too early in the morning. A better connection in Lis wil lhelp
Friendly and kind captain and crew
I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!
The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.
Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.
2 snacks .. friendly flight attendants .. early arrival
seat pitch a bit tight
The crew took very good care of us with food and drinks
Updates by the captain about the situation were too few, too infrequent.
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